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2F, Lorong Selamat, George Town, Penang Island 10400 Malaysia
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US$37
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Free cancellation until 17/12/22
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#59 of 135 hotels in George Town
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Family
Charming
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Free High Speed Internet (WiFi)
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Air conditioning
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NoDoubtLeong wrote a review Feb 2022
Kajang, Malaysia76 contributions46 helpful votes
Stayed 3d/2n from 03.02.2022 to 05.02.2022 in Family Suite (Room no.715) The room is really huge and clean! Fitted with 2 king size bed and a 2 seater sofa, mini fridge, safebox, hair dryer, toiletries etc... Check-in was smooth but required a cash RM100 refundable deposit. Partly sea view from the window as the view is block by few tall buildings... Location is at Lorong Selamat (same row as Penang famous CKT) and walking distance to New World Park hawker centre. The only problem here is the parking ! They only have 4 or 5 reserved parking infront of the hotel. Although you can park at the roadside public parking, but on the first night, i spent almost 20 mins circle around the hotel to look for the parking (maybe because of peak season). Lucky for me on the second night that i managed to park in their reserved parking in front of the hotel. If not because of the parking problem, i will definitely rate this hotel 5/5. I would like to highlight on one incident on my check-out, the house-keeping found out the hand towel is missing from the room, the front desk lady (mandarin speaking) politely asking me did i accidently took the hand towel? I voluntary check on my luggage (even without request from the front desk lady) just incase i really accidently took it, seeing this she keep apologies to me on the hassle. I don't found the towel with me and i recalled the house keeping didn't replace it after the room make-up on the second day. After explaining to the lady, she keep apologies to me again. Thumbs up to that lady who handle the incident professionally. To the management of Frame Hotel, this is really your talented employee! Tips : Walk to Nagore Square (6-7 mins walking) for cafes and pubs.
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Date of stay: February 2022
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2 Helpful votes
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slengk wrote a review Jul 2020
Kuala Lumpur, Malaysia311 contributions79 helpful votes
The moment I stepped into the hotel lobby and room, I immediately felt at ease. My primary concern was there is no basement parking lot (after reading reviews in TA). But once I reached the hotel, it is not a problem bcz there is a designated space in front of the hotel for hotel resident's cars. Other than that, everything is just amazing. I was on an impromptu work/vacation trip with my sisters. The room and bathroom were big enough for the 3 of us to move around. Plenty of space. The 3 of us can even fit in front of the bathroom mirror to do our makeups. That's how spacious it is. Room is at 5th floor, no 518. We had a good sunrise view from our window, which was pleasant. The price that we paid were worth it. Service is excellent. Always friendly, with a smile and always greets you whenever they see you. We had problem with the safe in our room; couldnt open it after we locked it. It was immediately resolved after we made a call to the recep. We asked for an extra towel as there were some stains on one of the ones provided to us. They sent the new one up promptly. Impressive service. Applause to the management team! Too bad they only have one water machine at the lobby. Hope they will consider installing at every floor for convenience. Room, bathroom n beds were clean. No problem with plumbing and air con. No breakfast in this hotel but plenty of eateries nearby, within walking distance. So location is excellent. Plus it is not located in front of the main road so you can get a quiet night sleep. Will I come back to this hotel? A definite yes! I'll probably ask for higher floors next time I'm back.
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Date of stay: July 2020
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Room Tip: Ask for rooms with views and higher floors.
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2 Helpful votes
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John wrote a review Mar 2020
Belper, United Kingdom199 contributions104 helpful votes
It’s what you would expect from a hotel that’s only a few months old,modern,clean,location not bad.very good quality bedding.good value also.there is a modern food court across the road,which was excellent.excellent value.
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Date of stay: March 2020
3 Helpful votes
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Esstee wrote a review Nov 2019
Kuala Lumpur, Malaysia15 contributions
Located nearby various hawker food stalls, room was clean with all amenities, excellent breakfast (choice, cleanliness, quality), with friendly and helpful staff. My first room had a leak, corrective actions were promptly taken and I was given another room for them to do the maintenance. The only drawback is if you are driving, there are no designated parking lots. We are OK as we were prepared to Grab everywhere we wanted to go. Thank you Frame Hotel team especially Jiahui for the awesome service!
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Date of stay: November 2019
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Digi U wrote a review Nov 2019
Medan, Indonesia1 contribution
Six months old hotel with two king size bed in the family room. Different menu for the breakfast on our two nights stay. Breakfast considered very good with food,fruits and drinks. Walkable to few famous eat. Suggestion: Hotel should provide extra bed Maintain clean for the shower area (small stain on the wall) We got a crazy deal from traveloka, family room only idr650k for two nights. Worth to stay, can not complain more.
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Date of stay: November 2019Trip type: Travelled with family
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adela_nametaken wrote a review Oct 2019
Selangor, Malaysia28 contributions11 helpful votes
it was a last minute booking for business purposes.i was just came back from courses in Langkawi and i had task to be done in the very last minutes in georgetown.i bring my 3 kids and my parents straight from Langkawi.i arrived penang at night and i chose this hotel because the location was nearer to my workplace.i booked standard twin room through the apps.this hotel is new and the decorations are superb.no designated parking ya uols. it was surrounded by lots of chinese restaurants.the hotel policy for numbers of guests were so strict.we were charged for extra guests and also somehow been reminded/warned about the extras(my 2 kids and baby).what should i do then?let them sleep in the car?there were only 2 elevators which quite small and crowded.there was a water dispenser at lobby.the breakfast were okay with not much of selections and limited seats.i can’t extend my stay because the room was already booked.the check out process was taking some time because they need to check your room throughroughly before your deposit released.my parents felt offended with this hotel’s treatment towards us and we might not going to stay again here.maybe you should find another 3 star hotels nearby which can provide you better services comparable with the money spent.
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Date of stay: October 2019Trip type: Travelled on business
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Ping B wrote a review Oct 2019
Launceston, Australia7 contributions
As usual, we booked the hotel online in preparation for our yearly visit to Penang. We were not sure what to expect. We were nicely surprised by how well established the hotel was. It has a lovely lobby for guests to relax. Not overly opulent but classy & functioning. The room was bright & spacious with modern deco. Great rain water shower!! The young manager was super helpful and chatty. From him, we learned that the hotel was only a few months old. We love the selection of breakfast in both western and Chinese style. For our first meal in Penang, we spent nearly two hours relaxing over our breakfast. No dinner at the hotel. We walked 10 minutes to the nearby hawkers center to taste local scrumptious dishes. The only drawback is lack of parking spaces within the hotel. There were off street parking. We did not have a vehicle so were not really concerned. We tried to rebook a room a week later and sadly there was no vacancy. We will definitely revisit in 2020.
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Date of stay: September 2019Trip type: Travelled as a couple
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ccwong wrote a review Oct 2019
Kuala Lumpur, Malaysia20 contributions1 helpful vote
I booked 22 rooms here for our pilgrimage tour to Penang, stayed 2 nights: -new hotel -very clean -spacious room -great selection for buffet breakfast -lots of eateries near by and tasted a really authentic Prawn Mee just 2 minutes away. All our group members have nothing but praises for this hotel. Keep up the good work!
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Date of stay: August 2019
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ppylee wrote a review Oct 2019
Kuala Lumpur, Malaysia57 contributions39 helpful votes
If you are staying over without looking for the frills of a beachfront or pool or gym this is it. It is practical, value for money, ideally located in town close to everything. Beds and room are comfy and clean. I like the space I get in the room and bathroom. The room has enough lighting, fitting and sitting area. Simple yet sufficiently stocked and designed. Staff are very nice and respectful. If you're driving, you will need to park on the street as there is no parking on site. I wish they serve scrambled or sunny side eggs at breakfast instead of hard boiled. But definitely will be back again soon. Great job to the hotel crew!
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Date of stay: October 2019Trip type: Travelled with family
1 Helpful vote
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reflectionsv37 wrote a review Sep 2019
Langkawi, Malaysia114 contributions30 helpful votes
I enjoyed everything about this new hotel. The rooms are spacious and nicely decorated. They are well appointed with in room safe, refrigerator, coffee & tea, large screen TV that can support Chromecast and the electrical outlets even include USB charging ports. The included breakfast has a variety of Asian and western selections. The hotel is spotlessly clean and the staff is friendly and helpful. It's located close to a number of food choices. I can't say anything negative about this place. It's a great value for the money and I'll definitely be staying here again. Definite 5-star from me!
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Date of stay: September 2019
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PRICE RANGE
US$26 - US$38 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaPenangPenang IslandGeorge Town
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Frequently Asked Questions about Frame Hotel
Which popular attractions are close to Frame Hotel?
Nearby attractions include Nagore Square (0.2 km), Batek-Lah Collection (0.4 km), and New World Park (0.1 km).
What are some restaurants close to Frame Hotel?
Conveniently located restaurants include Laksalicious, What the Duck Restaurant Penang, and Malaya.
Are there any historical sites close to Frame Hotel?
Many travellers enjoy visiting George Town (1.3 km), Armenian Street (1.2 km), and Cheong Fatt Tze - The Blue Mansion (1.0 km).