I chose to stay there because of a meeting in Komtar. Just walk across the road. Another reason is their back of hotel open air parking on ground level (unlike the maze underground parking in Komtar). Wow is by the main street, a property built on old shop lots. With only 5 storeys one would not get city-scape views. But for only RM90 or so (£16) its VFM. It began operation in 2019 so things are fairly new albeit basic. Recommended if you need a base downtown especially when you have dealings in Komtar.
I never stay at this hotel before and I dont know what to expect. When I reached in front of the hotel I was surprised to see that the lobby is on the first floor and i have to climb the stairs with my luggage. Even-tho the room is fully equip with all the facilities, the room is small, with a small window. as such i believe it's pricey
Comfortable and clear and tidy room with the nice penang city view. Easy and Convenince with walking distance, can find the penang local stall food surrounding the area. Good customer service when you walk in.
Feel the wow -feel the all night long water pump noise from beside room. -feel the bed bugs mite party on your bed. -feel the little pool during shower. -feel the previous visitor odour from the pillow. Visit the hotel 2nd July, check in room 210, never slept whole night long because of the water pumping sound keep surrounding me. 3rd July morning 8am request to check out to get refund for the second night but being told couldn’t get refund because I’m booking from Booking.com but they’re able to change room for me, so they get me room 409, due to the tight schedule I just managed to move all my luggage into the room and come back in night. During night back to the hotel and shower, the water take about 2 hour to drain, fine! At least the water drain. But when I was laying down on the bed, I can strongly smell the stinky smell of the pillow, and I found the bed mites everywhere....So the part time receptionist help me to change the room AGAIN during the mid night, she gave me 4 room to choose, i have to help them to QC all the bed sheets the water drain, end up I choose room 203, but the room door also has issues..... The only star that I can give is just for the staff. FEEL THE WOW, FEEL MY SUFFER, FEEL INSOMNIA, FEEL ITCHINESS STAY WOW HOTEL PENANG.…
Checked in on 1/7 for 2 nights. To park your car, you have to drive around to the back. Parking is free but it’s uncovered. Lobby is simple but has an artificial garden which is nice. Was given room 305. Bed is comfortable. And it has a glass toilet. Hotel is situated next to Komtar building, therefore can easily go to the Komtar Walk. And it’s also near to the famous night food stalls.