Hotel Penaga
Corner of Jalan Hutton & Lebuh, George Town, Penang Island 10050 Malaysia
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US$54
Fully refundable before 03/06/23
US$54
US$46
Fully refundable before 03/06/23
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About
#24 of 142 hotels in George Town
Location
Cleanliness
Service
Value
Located in the heart of Georgetown, Penang, Malaysia, this hotel is a hotel with its own heritage charm while providing finest modern hotel expectations, is converted from a cluster of 15 pre-war terraces and shop-houses which spans along Hutton Lane, Transfer Road & Clarke Street. Within walking distance, the hotel is just a few minutes’ walk away from amazing heritage temples, pre-war heritage houses, churches, museum and variety of antique shops, restaurants & bars and not forgetting local hawker foods stalls.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Babysitting
Airport transportation
Spa
24-hour security
Paid public parking nearby
Parking
Wifi
Hot bath
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Car hire
Taxi service
Foot massage
Massage
Baggage storage
Concierge
Convenience store
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Boutique
Family
Languages Spoken
English, Chinese, Dutch, Indonesian and 2 more
Location
100Great for walkers
Grade: 100 out of 100
259Restaurantswithin 0.5 km
41Attractionswithin 0.5 km
Corner of Jalan Hutton & Lebuh, George Town, Penang Island 10050 Malaysia
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848Reviews10Q+A100Room tips
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+1
The staff are unprofessional. They openly and loudly discussed about the customers/ dead rat in one of the room at the reception counter while exchanging office banters. This hotel is in need of a new management and staff training. The hari raya decoration at the reception area is something you would see at a kindergarden, completely tasteless, tacky and unnecessarily space consuming. The plastic ornaments placed just outside the restaurant entrance (which highly likely come from SSF) just clashes with the whole oriental vibe and concept of the hotel. I know it's an italian restaurant, but that decor does not scream italian either. The rooms are not maintained well, broken furnitures everywhere. If you want to run a heritage hotel, maintenance is the key. Buffet breakfast is bad, the surrounding landscape are not maintained well. The jacuzzi in the room is dirty, mould/fungus growing on the wooden table top, low water pressure for the bidet. What a shame…
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Date of stay: May 2023Trip type: Travelled solo
Value
Location
Service
Room Tip: Find somewhere else to stay
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
This boutique hotel has a lot of character and makes a welcome change from staying in newer modern hotels. The old buildings have been renovated & refurbished with period style furniture, original artwork on the walls and colourful leadlights. It is located near the old town and is walking distance to all the sights. If you do not want to walk around there are bus stops for the free CAT buses, which go in both directions around the town, around the corner on Jalan Penang. Despite all its charm, unfortunately I cannot rate this hotel a 4 star. It is only a 3 star at best. The staff are polite, but not very helpful. When we could not get hot water in our bathroom, we told reception, but nothing was done to rectify it. During our 2 night stay it would occasionally become warm, but not hot. Of the 5 showers/baths I took whilst staying here, only 1 had warm water. The shower had an old rubber mat on the floor covering a damaged/stained base. Towels are thin & scratchy, no white/fluffy towels here. The beds are large, but very hard. The hardest that we have experienced during our 2 week trip around Malaysia. The breakfast is very basic. The orange juice is not juice, but orange cordial. Only 1 cereal available, 7 hot options, all but 2 are Asian foods. Eggs are cooked to order. I asked for an omelette but received scrambled. Toast and pastries are also available. Brewed tea and coffee comes from a press button machine. It no longer has a swimming pool. It has been converted into a large koi fish pool. The standard of this hotel is only 3 stars at best. It's only redeeming feature is the old renovated buiding and the decor. You can find much more comfortable and higher quality hotels for a similar price nearby.…
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
The rooms are pleasantly well decorated. We booked 4 rooms and 1 of the room had several issues. Air cond was leaking, TV was not working, bathroom walls were moldy, picture frame moldy. Very disgusting. Despite informing the staff twice, the manager did not reach out to us. Very unfortunate.
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Date of stay: January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The hotel is a nice little trip back in time and it was a very interesting experience. However, I would not recommend for longer stays, as the novelty will wear off and the antique-ness might become a bit annoying. The thing I had trouble with was the fan and light switches. Took me a day to figure out how to control the fan speed and which light turns on from where, but I enjoyed the rustic and authentic experience. I will add though that the beds are very comfortable, shower pressure is great and bathroom facilities are very new-age, no complaints there. I should mention we stayed in a Clarke Terrace, which is more like a house than your average hotel room. Loved the jacuzzi in the back porch and the attention to detail in all the interior decoration. They have even retained the old-school main entrance door which looks magnificent (but it did make me question the security). Overall it was a great experience, like a dream from the past, and they are exactly what they advertise to be - a heritage boutique hotel with antique elegance. It is a charming, well executed experience with only minor maintenance work needed.…
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Date of stay: December 2022
Value
Service
Sleep Quality
Room Tip: manage your expectations and do not expect a new, modern kind of hotel room
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
A nice small quaint place with interesting decor however, a bit run down and in need of maintenance. The Wi-Fi in the room is very poor. Location is good but, being in the heart of George Town, traffic noise is a bit of a problem in the evening. The staff are friendly and helpful. Buffet breakfast is mediocre and the coffee could be better.
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
This hotel is located in the heart of Georgetown city. It comes with complimentary breakfast, jacuzzi and swimming pool. The disadvantage is no free parking for car driver. However you may park beside the street with minimum parking fee thru the app (Penang smart parking). In ❤️ deeply obsessed with the antique and homey feel of this hotel. Would suggest to my families and friends who are coming to Penang. Would come back and stay again😍
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Date of stay: December 2022Trip type: Travelled with family
Room Tip: Congested traffic in Penang 😣
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Beautiful traditional local Penang style hôtel in a great location near many local attractions and restaurants. Spacious rooms with nice balconies. Nice spa. Simple but yummy breakfast. The staff were friendly and helpful. For sure we will go back
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Got one of the transfer suites. The staff were great, they were very helpful. However, they were helping us fix the toilet flush, which did not work on multiple occasions. Upon entering the room, which was noticeably more run down than what was shown in the pictures, my partner and I heard loud creaking sounds from the room above, followed by the stomping of feet and running sounds. The first night was unbearably uncomfortable as the creaking noises made it hard to fall asleep. The toilet was decent, but the shower floor had an anti-slip mat that had holes from long term use, which revealed a dirty patch underneath. Location wise, hotel Penaga is good.
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
+1
1. Great location and boutique hotel 2. Basic cleanliness of this hotel is zero. 3. Hair all over around from the previous guest and so disgusting when we check in 4. Tea cup with red lipstick was nicely place it back without washed or the maid wash with eyes closed 5. We were serve with the foaming half boil eggs. Ended up my partner had bad diarrhoea since Monday. I didn’t had it because the eggs look ugly. It’s surprise to learn the chef doesn’t know how to cook proper soft bowl eggs. We did not report it because no way the hotel will take any responsibility . And that is only food we had Please see the photo and how chef prepared eggs and serve
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
+1
The hotel looks all right but in actual fact on closer observation many of the things are rundown and there are no proper maintenance of the facilities. There are stain which looks like algae on the toilet floor and the bathroom door handle is moldy. Wifi is not working and the room is not sound proof at all at least in the room we are staying (H22). Our room is directly opposite the motor repair shop and near the main road and you can hear the noise from the motor and passing cars till the wee hours of the night. The floor outside the balcony is very slippery after rain and the room shoes provided will cause you to slip more easily as they are of poor quality. It is totally unacceptable in my view and this has to be one of the worst hotel I ever stayed.
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Date of stay: September 2022Trip type: Travelled as a couple
Room Tip: Avoid room facing the road and best to avoid this hotel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
PRICE RANGE
US$46 - US$67 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaPenangPenang IslandGeorge Town
NUMBER OF ROOMS
45
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Claim Your ListingHOTEL PENAGA (R̶M̶ ̶3̶1̶3̶) RM 253: UPDATED 2023 Reviews, Price Comparison and 844 Photos (Penang) - Tripadvisor
Frequently Asked Questions about Hotel Penaga
Which popular attractions are close to Hotel Penaga?
Nearby attractions include Chulia Street (0.5 km), Kapitan Keling Mosque (0.5 km), and Chowrasta Market (0.2 km).
What are some of the property amenities at Hotel Penaga?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hotel Penaga?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Penaga?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Penaga?
Yes, free parking and paid public parking nearby are available to guests.
What are some restaurants close to Hotel Penaga?
Conveniently located restaurants include Laksalicious, Il Bacaro, and Kimpo Famous Roasted.
Are there opportunities to exercise at Hotel Penaga?
Yes, guests have access to a pool during their stay.
Does Hotel Penaga have airport transportation?
Yes, Hotel Penaga offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Penaga?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hotel Penaga?
The staff speaks multiple languages, including English, Chinese, Thai, Dutch, Indonesian, and Malay.
Are there any historical sites close to Hotel Penaga?
Many travellers enjoy visiting George Town (0.9 km), Armenian Street (0.8 km), and Cheong Fatt Tze - The Blue Mansion (0.5 km).