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Corner of Jalan Hutton & Lebuh, George Town, Penang Island 10050 Malaysia
5 people are viewing this hotel
Booking.com
US$55
Fully refundable before 10/06/23
Agoda.com
US$47
Fully refundable before 10/06/23
Vio.com
US$45
PricelineUS$50
Trip.comUS$52
eDreamsUS$55
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (606)
Dining (46)
Room & Suite (41)

About

#24 of 142 hotels in George Town
Location
Cleanliness
Service
Value
Located in the heart of Georgetown, Penang, Malaysia, this hotel is a hotel with its own heritage charm while providing finest modern hotel expectations, is converted from a cluster of 15 pre-war terraces and shop-houses which spans along Hutton Lane, Transfer Road & Clarke Street. Within walking distance, the hotel is just a few minutes’ walk away from amazing heritage temples, pre-war heritage houses, churches, museum and variety of antique shops, restaurants & bars and not forgetting local hawker foods stalls.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Babysitting
Airport transportation
Spa
24-hour security
Paid public parking nearby
Parking
Wifi
Hot bath
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Car hire
Taxi service
Foot massage
Massage
Baggage storage
Concierge
Convenience store
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Boutique
Family
Languages Spoken
English, Chinese, Dutch, Indonesian and 2 more
849Reviews10Q+A100Room tips
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John P wrote a review Dec 2019
Hong Kong, China2 contributions
This has to be one of the best, if not the best, hotel in Penang, irrespective of price! The staff were very helpful and friendly, the facilities were entirely adequate, and the location is excellent for getting around. I would recommend it to anyone without hesitation.
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from HM_HotelPenaga, General Manager at Hotel Penaga
Responded 8 Jan 2020
Dear johnpT9601XK, Thanks for choosing our hotel as your accommodation during your trip in Penang! First at all, we would like thank you for sharing your valuable feedback with us. We are glad to hear that your have pleasant stay with us and fully enjoy for your entire trip. We hope to serve you again in near future! Have a nice day ahead :-) Happy New Year 2020! Thanks & Regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Roskinz wrote a review Nov 2019
Thames, New Zealand103 contributions55 helpful votes
We have stayed here 4 times and are always pleased with all aspects of the accommodation. Staff are friendly and helpful in all departments. Rooms are clean and comfortable but do transmit other guests movements on the wooden floors. Front rooms overlooking Hutton Lane suffer from traffic noise and a bike repair shop. Breakfast is satisfactory and the lunch and dinner menu are simplistic. The gym is adequately set up but the the treadmill was out of order. Pool is clean and gets some sun. Will stay here again when back in Penang. Feels like home for us.
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from HM_HotelPenaga, General Manager at Hotel Penaga
Responded 2 Dec 2019
Dear RossR908, Thank you for taking your valuable time to write us feedback. We are glad to have you again for the 4th times and thanks for choosing our hotel as your accommodation in Penang. Thanks for compliments on our staff and services! We are apologized for treadmill was malfunction during your stay period. Of course the contractor had scheduled it for repair in middle of the December. For the wooden noise from others guest movements is unavoidable as it's heritage building structure itself, we do hope to have your understanding :-) We hope to have you again in near future and could have serve you better. Thanks and Regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Graham_and_Susan414 wrote a review Nov 2019
Hua Hin, Thailand302 contributions80 helpful votes
The location of this hotel is good, This is a really nice heritage hotel; the renovations have been sympathetic to the surrounding area, and buildings, The hotel has lovely decoration, our room had a four-poster bed, lovely furniture, a jacuzzi bath and balcony, the bed was comfortable, the room was clean and the amenities were lovely. While there are small maintenance issues this did not detract from the overall ambience of the room. The outside is is well kept, with a tables and chairs by the pool. Although the pool is long and narrow it is a great lap pool for exercise. There is a gym and a sauna although we cannot comment on these as we never used these facilities. The check in staff were nice and friendly and the process was easy. The breakfast has a limited choice. There
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Date of stay: November 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from HM_HotelPenaga, General Manager at Hotel Penaga
Responded 2 Dec 2019
Dear Graham_and_Susan414, Thank you for taking your valuable time to drop us a feedback during your stayed with us. First at all, thanks for compliments on our hotel architecture and services provided. We are glad to hear your have pleasant stay with us. We are apologized for unpleasant experience that you have facing during the breakfast hours and thanks for helping hand for highlighted to the on duty staffs. Those issue had been highlighted and urged for respective department for action to have better improvement in future. We hope to have you again in near future and have a nice day ahead! Thanks and regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mzliyu wrote a review Nov 2019
69 contributions8 helpful votes
Nice room with jacuzzi tub in bathroom. Some bits and bobs could use a bit more maintenance. Friendly staffs. Rooms facing the main road tends to be noisy and not advisable for light sleeper Overall, satisfactory.
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Date of stay: November 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from HM_HotelPenaga, General Manager at Hotel Penaga
Responded 17 Dec 2019
Dear Mzliyu, Thank you for spending your valuable time to write us review. We are glad to hear that you are satisfied with ours services and rooms. We hope to welcome you again in near future. :-) Have a nice day ahead!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tong Heung Chin wrote a review Nov 2019
4 contributions
It’s a high quality hotel. The environment was quiet, and the staff was calm, friendly. If they can provide more vegetarian food, I am very appreciated! Also, maybe some staff was so sensitive. It is a place to improve. Let the guest more feel comfortable and let it be is ok.
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Date of stay: November 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from HM_HotelPenaga, General Manager at Hotel Penaga
Responded 17 Dec 2019
Dear Keithkeithkeith037, Thank you for sharing the valuable feedback with us! We appreciated for your compliments on the hotel and services and would be pleasure for us to serve you during the stay. We would be appreciate if you can leave us a special request for your future booking, that will make us to serve you better. We will look into matter highlighted for improvement. Have a nice day ahead and hope to have you again in near future:-)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fariza Z wrote a review Nov 2019
22 contributions9 helpful votes
Experience in Penaga Hotel Restaurant was beautiful. I would like to thanks Mr Daniel for being helpful, booking a private room and arrangement for my mom's birthday yesterday. I also would like to express my appreciation to all of staff at CInnamon Restaurant for giving an excellent service. Esprecially Ms Kasturi and Mirzain, being so friendly and helpful making my surprise birthday party to my mom was memorable one. Kasturi was being very patient with us, well my kids was quite handful.Thank you again. Food serve are delicious and variety of food at fair price. Would surely visit this hotel again, well im from penang so will not stay but would dine in and recommend this hotel.
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Date of stay: November 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from HM_HotelPenaga, General Manager at Hotel Penaga
Responded 17 Dec 2019
Dear Fariza Z, Thanks for spending your valuable time to leave us exceptional feedback! We are glad to have all of you here for your love one's birthday celebration and we are certainly happy that it's live up to your expectation. Again, thanks for compliments to the staffs as mentioned that served you throughout the events. We hope to have you again in near future! Have a nice day ahead:-)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mahadzer wrote a review Nov 2019
Petaling Jaya, Malaysia42 contributions47 helpful votes
+1
I was pleasantly surprised with the level of service quality & friendliness of the staff, the cleanliness & comfort of the room and the convenient of its location. Everything is just PERFECT! I will certainly stay there again and I strongly recommend it to my friends.
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Date of stay: November 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from HotelPenaga2018, Sales Executive at Hotel Penaga
Responded 13 Nov 2019
Dear Mahadzer, Thank you for having chosen Hotel Penaga as your choice of accommodation during your recent trip to Penang. It was a pleasure having you here. Also, thank you for taking time to share your valuable feedback with us on your stay experience.We are certainly glad that we have lived up to your expectation during your recent stay with us. We would like to let you know that we are appreciated of your support and we look forward to the pleasure of being service to you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
margaretcM8049VC wrote a review Nov 2019
Melaka, Malaysia3 contributions
The hotel is clean, nice and cozy. It is well maintained and the staffs are friendly too. The hotel have very nice room design and loved the Jacuzzi. It is a family trip with young children. Location wise is very strategic as it's walking distance to famous food area.
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Date of stay: December 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from HM_HotelPenaga, General Manager at Hotel Penaga
Responded 5 Nov 2019
Dear Ms Margaret, Thanks for leave us a valuable feedback after your stayed. We really appreciated! We are glad to hear that you have wonderful stay with us and enjoyed the famous food in Penang. We hope to serve you again in near future! Have a nice day and stay happy always! :-)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
zippo58 wrote a review Oct 2019
Witney, United Kingdom53 contributions34 helpful votes
My first trip to Penang and after a bit of a search selected the Hotel Penaga for my 4-day stay. The hotel has a rustic, nostalgic of an older time Asian experience. My room (Hutton) was large and nicely decorated. Balcony overlooking the courtyard garden was a nice addition. Location wise - great - 1 min walk to the main Penang Rd. Breakfast was a buffet affair and offered a reasonable selection - so no complaints. Housekeeping was great almost as soon as I put my "please make up my room" sign - it appeared to get done! Staff were great and nothing appeared to be too much trouble.
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Date of stay: October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from HM_HotelPenaga, General Manager at Hotel Penaga
Responded 5 Nov 2019
Dear zippo58, Thanks for taking your valuable time to write us a feedback! We appreciated! Glad to know that you having good time while staying with us. Thanks again for compliments toward our services, facilities and staffs. We hope to welcome you again in near future! Have a nice day ahead ! :-)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
paulfh wrote a review Oct 2019
Liverpool43 contributions35 helpful votes
Great location handy for the old town, atmospheric, the room was full of lovely old or antique oriental furniture. Staff were helpful and let us leave our luggage most of the day when we left. A nice bar. Breakfast buffet was good. Wouldnt eat there in the evening unless you just didnt want to go out. Menu was basic but well cooked but clearly its not part of their main offering. I would certainly stay again.
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Date of stay: September 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from HotelPenaga2018, Sales Executive at Hotel Penaga
Responded 29 Oct 2019
Dear Mr Paul, We thank you for taking time to share your valuable feedback with us on your stay experience. We are certainly glad that you are happy with the atmosphere, the room and the furniture during your stay with us, and you are happy with the service rendered by our staffs. Glad to know that you will come back and stay with us again in future and and look forward to the pleasure of being service to you again. We wish you have a wonderful day ahead.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$46 - US$67 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaPenangPenang IslandGeorge Town
NUMBER OF ROOMS
45
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