Courtyard by Marriott Penang
19 reviews
#56 of 125 Hotels in George Town
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218D Jalan Macalister, George Town, Penang Island 10400 Malaysia
Update from hotel: This property is temporarily closed until 31/03/2021.
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Room & Suite (22)
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About
#56 of 125 hotels in George Town
Location
Cleanliness
Service
Courtyard by Marriott® Penang is nestled in the Pearl of the Orient, along the bustling Jalan Macalister in the heart of the UNESCO listed World Heritage Site, known for its unique multi-cultural heritage, a walking distance to world renowned local “street hawker food”, artistic street mural and its kaleidoscope of friendly people from all walks of life. Our 199 well designed and spacious rooms and suites offers plush bedding, free wi-Fi and unobstructed 360 degree views of Georgetown, Penang. Head over to Penang Kitchen, offering a cosmopolitan mix of authentic Penangite favourites and international delights or visit the roof top Gin Library (slated to open in Q4 2020) for a selection of gin, malt whiskey or cocktails in Anglo-Indian architectural interiors. Our hotel offers an outdoor infinity pool overlooking the Penang Hill or workout in our 24-hour fitness center to help you stay refreshed and energized during your stay. Host your meetings or events at our pillar less ballroom that is able to accommodate up to 150 guests or select from one of our eight meeting rooms with high tech audiovisual equipment. Take it outside onto our open aired poolside deck that accommodate up to 60 persons overlooking the views of George Town and Kek Lok Si Pagoda Temple. Our centrally located hotel provides everything you need for an exceptional stay at the Courtyard by Marriott® Penang.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Highchairs available
Airport transportation
Business Centre with Internet Access
Car park
Wifi
Infinity pool
Pool with view
Outdoor pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Kids' meals
Poolside bar
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Steam room
24-hour security
Baggage storage
Concierge
Non-smoking hotel
First aid kit
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Laptop safe
Private bathrooms
Tile / marble floor
Minibar
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
Languages Spoken
English, Chinese, Malay
Location
Full view
86Good for walkers
Grade: 86 out of 100
86Restaurantswithin 0.5 km
6Attractionswithin 0.5 km
Contact
218D Jalan Macalister, George Town, Penang Island 10400 Malaysia
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19Reviews2Q+A1Room tip
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Popular mentions
We were back in Penang again to attend to family matters, and did not hesitate to come back to the Courtyard. As usual when I write reviews I comment on whether the hotel recognises membership loyalty. We are lifetime Platinum Elite members on Bonvoy, and I’m happy to say that Courtyard recognises our membership loyalty this time, again. During this stay we had a little hiccup. I met with the GM - Subash. I’ve made our concerns known, and all he said was to leave it with him. Thanks Subash, what you did for us was beyond what we expected. We are at the same time grateful for your prompt and professional response. I will also like to give a shout out to Selva managing the restaurant. Mate, you and your team have been excellent, and I wish you continued success. The restaurant now is always bustling, a testament to the food and service under the management’s leadership. Breakfast is always an event for us, even if it’s at 7 am. Well done. Up and up. …
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Date of stay: November 2020Trip type: Travelled as a couple
3 Helpful votes
Helpful
Response from Courtyard Penang, General Manager at Courtyard by Marriott Penang
Responded 11 Jan 2021
Hello AJT, Welcome back to Courtyard by Marriott Penang, our loyal Platinum Elite Member! I am especially happy to read your review on TripAdvisor again! I’m especially happy to know that our Talents were friendly and took good care of you during the brunch – just as it should be! We definitely will pass your message to the team and you have made their day, thank you! It was my pleasure to meet you personally and deliver our best service to you during the stay. It is kind of you to complement our team especially Selva and his team, too. Once again, thank you for your review on TripAdvisor, we’ll be here when you’re ready to come back, again! If I may be of further assistance, please do contact me via Subash.Basrur@courtyard.com. Come visit us anytime. Regards, Subash Basrur General Manager Courtyard by Marriott Penang
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I was impressed with the great service from the hotel. Stayed there twice and a big thank you to Mo, Peter and the services team in accommodating my request in providing me with high floor with great view - indeed a first class service. Room is spacious and location is strategic, close to many famous food places. Awesome wellness breakfast.... fully recommend for a great stay at the Pearl of Orient!
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Date of stay: December 2020
Location
Service
Sleep Quality
1 Helpful vote
Helpful
Response from Courtyard Penang, General Manager at Courtyard by Marriott Penang
Responded 11 Jan 2021
Hello Don, I am happy to read your review on TripAdvisor where you have a great time staying with us and you love our room, food and hospitality! I am delighted that you like our spacious room and yes I do agree with your comment about our strategic location that is just right next to all the food attractions and tourist spots with short walking distance! It is kind of you to complement our team especially Peter and Moo. I am glad to know they took good care of you during your visit, we will be delighted to pass along your compliments to our team. Once again, thank you for your review on TripAdvisor, we’ll be here when you’re ready to come back. If I may be of further assistance, please do contact me via Subash.Basrur@courtyard.com. Come visit us anytime. Regards, Subash Basrur General Manager Courtyard by Marriott Penang
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Fantastic costumer services, when checked in had certain issues with my Room and the operator, Ms Xinyi took the initiative to resolve the matter immediately! Good job hatten and great staff with hospitality. Downstairs restaurant also served best breakfast selections. will definitely consider Coutyard Penang as my next visit. Keep up good job!
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Date of stay: December 2020Trip type: Travelled on business
1 Helpful vote
Helpful
Response from Courtyard Penang, General Manager at Courtyard by Marriott Penang
Responded 11 Jan 2021
Hello 有文化的流氓, Thanks for taking the time to review our hotel. We’re thrilled that you enjoyed your time at Courtyard by Marriott Penang and you like our hotel. It is kind of you to complement our team especially Xinyi and glad to know the team took good care of you during your visit, we will be delighted to pass along your compliments to our team. Thank you! I’m delighted to know that you enjoyed our food too! Lastly, I am happy to know that we may welcome you again at Courtyard by Marriott Penang. We’ll be here when you’re ready to come back. If I may be of further assistance, please do contact me via Subash.Basrur@courtyard.com. Regards, Subash Basrur General Manager Courtyard by Marriott Penang
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Had a lovely two-night stay over Christmas. Was allowed to check in early and also got upgraded to a suite for being a bonvoy platinum member. The suite was gorgeous, with sumptuous views of Georgetown. The bed was comfortable. Water pressure bang on the money and the smart TVs meant we could binge on netflix like we were young again. The nespresso machine was also just the tonic. The pool was delightful, and large enough for a good workout and the gym was sufficient too. Breakfast was ok but if I was paying for it, I'd give it a miss given the array of delicious food at your door step. And the location is convenient, being a short saunter to New Lane and a swag of other nifty kopitiam joints sprinkled around the traps. The only let down was the parking situation. On both times we tried to exit, we found ourselves in a queue that snaked seemingly for miles. We felt like desperate refugees crowding Brandenburg gate after the Wall came down. Can't see why the front desk can't control the boom gate remotely when a customer has a ticket problem or else every sucker behind the offender has to wait too until the issue is sorted out. Despite this mishap, I still look forward to returning when I'm back in Penang. I just won't bring a car! …
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Date of stay: December 2020Trip type: Travelled as a couple
1 Helpful vote
Helpful
Response from Courtyard Penang, General Manager at Courtyard by Marriott Penang
Responded 11 Jan 2021
Hello Lunarboogie, It was our pleasure to welcome you, our loyal Platinum Elite Member to our hotel and thanks for choosing Courtyard by Marriott Penang! I am delighted to know that you like the Courtyard Suite that assigned to you during the festive season and thank you for taking the time to share your recent stay experience with us. I do agree with your comment about our infinity pool is really great with stunning views of Penang city that overlooks Penang Hill and Kek Lok Si Temple! And our 24-hour access fitness centre with floor-to-ceiling glass windows overlooking beautiful George Town is just perfect for your workout. Regarding our hotel location, you are right! We’re right next to all the food attractions and tourist spots with short walking distance. Thanks for the comment regarding our parking management and we do notice on your remarks. Our hotel car park is managing by a third party company and we definitely will share this feedback with them again. Thanks for letting us know. Please allow me to say once again how grateful I am towards your feedback. We’ll be here when you’re ready to come back. If I can be of further assistance, please do contact me via Subash.Basrur@courtyard.com. Regards, Subash Basrur General Manager Courtyard by Marriott Penang
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What a lovely restaurant, good food, service and atmosphere, definitely hope to be back. The Chicken Chop & Sar Hor Fun were YUMMY!!!“ Compliment to Chef's, Kudos to server Boharaj, lead by Jivenesh. Will definitely come back to dine in. Congratulations to Management Team. I remain Ben
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Date of stay: December 2020Trip type: Travelled with friends
Helpful
Response from Courtyard Penang, General Manager at Courtyard by Marriott Penang
Responded 28 Dec 2020
Hello Ben, Thanks for taking the time to review your dining experience at Penang Kitchen. I’m delighted to know that you enjoyed the food, atmosphere and I do happy to know that our team took good care of you – especially our chef, Boharaj and Jivernesh, and you enjoyed our Mom’s Hainanese Chicken Chop and Char Hor Fun so much! Lastly, I am happy to know that we may welcome you again to dine at Penang Kitchen. We’ll be here when you’re ready to come back. If I may be of further assistance, please do contact me via Subash.Basrur@courtyard.com. Regards, Subash Basrur General Manager Courtyard by Marriott Penang
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FORMERLY KNOWN AS
Courtyard Penang
LOCATION
MalaysiaPenangPenang IslandGeorge Town
NUMBER OF ROOMS
199
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Claim Your Listing Frequently Asked Questions about Courtyard by Marriott Penang
Which popular attractions are close to Courtyard by Marriott Penang?
Nearby attractions include Ghee Hiang (0.05 km), Hidden Tiki (0.4 km), and Masjid Jamek Simpang Enam (0.2 km).
What are some of the property amenities at Courtyard by Marriott Penang?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Courtyard by Marriott Penang?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Courtyard by Marriott Penang?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Courtyard by Marriott Penang?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Courtyard by Marriott Penang?
Conveniently located restaurants include Heritage Artisans, Kraffmen, and Siam Road Charcoal Char Koay Teow.
Are there opportunities to exercise at Courtyard by Marriott Penang?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Courtyard by Marriott Penang have an airport shuttle?
Yes, Courtyard by Marriott Penang offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Courtyard by Marriott Penang?
Yes, dry cleaning and laundry service are offered to guests.
Does Courtyard by Marriott Penang offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Courtyard by Marriott Penang?
The staff speaks multiple languages, including English, Chinese, and Malay.