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18 Persiaran Gurney, George Town, Penang Island 10250 Malaysia
E-mail hotel
Lowest prices for your stay
Hotel direct offer!Pet-cation at Ascott Malaysia
Booking.com
US$100
Fully refundable before Wed, 11 Oct
Trip.com
Vio.com
US$88
Official Site
Priceline
StayForLongUS$111
View all 9 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (314)
Room & Suite (69)
Videos (1)

About

#2 of 145 hotels in George Town
Location
Cleanliness
Service
Value
Ascott Gurney Penang is situated along a scenic waterfront promenade that is among the most popular locales in Penang; Gurney Drive has been lauded as one of the top streets to visit worldwide. Our luxurious collection of serviced apartments promises a convenient stay in the heart of a multicultural, social and commercial hub in Georgetown, just a hop, skip and jump away from the Old Town UNESCO World Heritage Site. If you love the allure of old-world charm, explore iconic historical landmarks such as Cheong Fatt Tze – The Blue Mansion, Fort Cornwallis, Khoo Kongsi and Kapita Keling Mosque; all of which are a short 5- to 10-minute taxi ride away from Ascott Gurney Penang. Foodies are sure to be thrilled with a stay in this bustling part of Georgetown that is fondly referred to as the ‘all-day hawker capital’ of the country. Being the multicultural city that it is, the cuisine here draws on the best of many worlds, having been influenced over the centuries by Malay, Chinese, Peranakan, Indian, European and Eurasian culinary traditions. Along the waterfront, you’ll find an extensive array of hawker outlets that serve a gamut of mouth-watering local cuisine. Among them is the Gurney Drive Hawker Centre - renowned for its delectable seafood dishes, located a 5-minute drive away from Ascott Gurney Penang. For shopaholics, Gurney Walk is linked to Ascott Gurney Penang, alternatively Gurney Paragon Mall and Gurney Plaza are a quick 3- to 4-minute minute taxi or Grab ride away. And for those who want to enjoy picturesque hillside views, an excursion to Penang Hill is in order; hop on the funicular that climbs the hill, taking passengers past lush trails, sweeping views and gardens full of flowers. Ascott Gurney Penang is set the new standards for sophisticated living, providing its guests with top-notch comforts that helps them feel at home while on their travels. The first internationally-branded serviced apartment in Penang, the serviced aparmtent has 271 apartments that range from studios to Two-Bedroom apartments with fully furnished kitchenettes, built-in washers and dryers. Connect with loved ones back home using our complimentary Wi-Fi before you head out to explore Georgetown for the day. Complementing the elegant rooms will be an all-day-dining restaurant, pool bar as well as business and recreational facilities which include banquet facilities, meeting rooms, infinity swimming pool, gymnasium, residents’ lounge, children’s playroom, children’s playground and dedicated outdoor barbeque areas.
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Property amenities
Paid private parking on-site
Public wifi
Sauna
Coffee shop
Bicycle rental
Boating
Kids stay free
Babysitting
Car park
Free wifi in the business centre
Poolside bar
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Outdoor dining area
Wine / champagne
Vending machine
Canoeing
Evening entertainment
Nightclub / DJ
Indoor play area for children
Kids club
Kids' outdoor play equipment
Highchairs available
Airport transportation
Shuttle bus service
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Solarium
Steam room
Waxing services
24-hour security
BBQ facilities
Baggage storage
Concierge
Convenience store
Gift shop
Outdoor furniture
Shops
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Ironing service
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Room features
Allergy-free room
Blackout curtains
Additional bathroom
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bidet
Soundproof rooms
Bathrobes
Dining area
Housekeeping
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Minibar
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Ocean view
City view
Landmark view
Bridal suite
Non-smoking rooms
Family rooms
Smoking rooms available
Pool view
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Good to know
HOTEL CLASS
HOTEL STYLE
City View
Business
Languages Spoken
English, Chinese, Malay
Hotel links
Special Offer:Pet-cation at Ascott Malaysia
139Reviews1Q+A21Room tips
Traveller rating
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Popular mentions
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Most Recent
FarAway36835756407 wrote a review 1 Oct
1 contribution
Very helpful staff especially event and hospitality team. They helps us a lot during our event at Ascott Gurney Penang with smiley face. Spacious room and suitable for any event. Will recommend Ascott Gurney Penang to tourists and relatives. It easy to get halal food too.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Yuh-Jiun C wrote a review Jul 2023
Singapore, Singapore286 contributions79 helpful votes
Hotel's Favourite
Very specious room, quiet and well-equipped. Comfortable bed, large bathroom, nice seating corner with bay view from the window. Beautiful infinity pool on the seventh floor. Very friendly and helpful staff. Great location with many food courts and restaurants around. There are two big shopping malls-- Gurney Paragon and Gurney Plaza, within walking distance. It's also very easy to get a Grab taxi to explore George Town and Batu Ferringhi Beach.
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Date of stay: July 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sharon Ang, General Manager at Ascott Gurney Penang
Responded 11 Jul 2023
Dear Our Valued Guest Yuhjiunc, Thank you for taking the time to share your stay experience at Ascott Gurney Penang! It is very encouraging for us to know that you had a pleasant stay with us ! We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our valued guest like yourself motivates us to further improve our commitment to delivering good service. We thank you again for your valued patronage and look forward to welcoming you back soon to Ascott Gurney Penang. Wishing you have a great evening.  Best regards, Sharon Ang General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
NajRiL wrote a review Sept 2023
1 contribution
We had 3 day 2 night event.. the rooms, ballroom is super. The staff was excellent and pleasant. They were very welcoming and accommodating. Especially Zul f&b (banquet) and Celine.. super efficient.. our event turn out well.. all vips n participant were happy.. recommended especially for corporat event..
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled on business
Room Tip: Near to everything..🥰🥰🥰
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Serena Chau , Guest Services / Front Office at Ascott Gurney Penang
Responded 2 weeks ago
Dear Najril, Thank you so much for taking the time to leave this fantastic review of your recent 3-day, 2-night event at our hotel on TripAdvisor! We are thrilled to hear that your event was such a success and that you found our rooms and ballroom to be superb. It's truly wonderful to know that our staff, especially Zul from F&B (Banquet) and Celine, made a positive impact on your experience. We take great pride in providing excellent service and ensuring that our guests feel welcomed and accommodated. We are delighted that all the VIPs and participants left the event happy and satisfied. Your recommendation for corporate events is greatly appreciated, and we look forward to hosting more successful events for you in the future. Thank you once again for choosing us, and we can't wait to welcome you back for your next corporate event. Best regards, Serena Chau Assistant Residence Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SHUANGSHUANG L wrote a review Sept 2023
Singapore1 contribution
Fantastic location with seaview, mordern and quiet, moverover easy access to Gorgetown heritage. The room is very spacious and clean, staff are very friendly especially the GM Sharon. She is just like a local friend, introducing and even bringing us once to one local restaurant for authentic peranakan food. The service apartment provided 4 types of pillows and very comfortale bed, the laundry machine makes our journey much lighter and smarter!! Always like service aparment like this for overseas travel!!
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Serena Chau , Guest Services / Front Office at Ascott Gurney Penang
Responded 2 weeks ago
Dear Valued Guest, Thank you for your positive feedback on TripAdvisor. We're delighted to hear that you had a fantastic stay with us. We're glad you enjoyed our prime location, spacious and clean rooms, comfortable amenities, and the convenience of a laundry machine. Providing a comfortable and convenient experience for our guests is our priority. Our team always strives to make your stay special, and we appreciate your kind words. We look forward to welcoming you back on your future travels. Best regards, Serena Chau Assistant Residence Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
mokjc.co wrote a review Sept 2023
5 contributions
+1
Our stay is in One-Bedroom Executive suite. The suites come with breathtaking sea view, spacious, cozy and clean. It also come with well-equipped kitchenette such as large size fridge, microwave and induction cooker. Hotel lobby is very spacious and luxurious. Facilities is exceptional such as infinity swimming pool, gym room, yoga room, children's playroom, outdoor BBQ area, and resident's lounge. Highlight to the Glass Bar located beside the swimming pool, providing a pleasant setting to enjoy poolside drinks. Don't forget to try out their signature cocktail! Ascott Gurney direct connections to Gurney walk was a great convenience, as we had easy access to a diverse array of restaurants, cafes, specialty shops, and a convenient store. The upcoming Gurney Wharf entrance are just located in front of the hotel. We highly recommend Ascott Gurney Penang for their great hospitality, spacious rooms, exceptional facilities, and great location.
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Don't forge to try out their signature cocktails in Glass Bar.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Serena Chau , Guest Services / Front Office at Ascott Gurney Penang
Responded 3 weeks ago
Dear Valued Guest, Thank you for taking the time to share your wonderful experience at Ascott Gurney Penang on TripAdvisor. We truly appreciate your kind words and detailed feedback. Your recommendation means the world to us, and we are grateful for your acknowledgment of our hospitality, spacious rooms, exceptional facilities, and great location. It was a pleasure serving you, and we look forward to welcoming you back for another exceptional stay in the future. Best regards, Serena Chau Assistant Residence Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Adventure06236608039 wrote a review Sept 2023
1 contribution
Hotel customers service management was excellent. The customer service manager Joanne and the banquet manager Zul Helmi were great as given their full support to make the event running smoothly. They tried their best to assist in arrangements to the best interest of customer.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled on business
Room Tip: Great location for holidays and convenient.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Serena Chau , Guest Services / Front Office at Ascott Gurney Penang
Responded 3 weeks ago
Dear Valued Guest, Thank you for taking the time to leave us such a wonderful review on TripAdvisor. We greatly appreciate your feedback and are thrilled to hear about your positive experience with our customer service management team, Joanne and Zul Helmi. It's heartening to know that they provided excellent support and worked diligently to ensure your event ran smoothly. We take pride in our team's dedication to meeting our guests' needs and making their experience memorable. Your kind words serve as motivation for us to continue delivering top-notch service. We look forward to the opportunity to host you again in the future and provide you with another outstanding experience. Warm regards, Serena Chau Assistant Residence Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Marcus L wrote a review Sept 2023
Kuala Lumpur, Malaysia7 contributions2 helpful votes
the best stay ever with group of friends. we have 2 connecting rooms. 1 is just room and another is a 2 bed room set up. super value for money, able to cook and have great catch up session with friends. highly recommend for big group
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Serena Chau , Guest Services / Front Office at Ascott Gurney Penang
Responded 4 weeks ago
Dear hhuangI, Thank you for taking the time to share your wonderful experience with us on TripAdvisor! We are absolutely thrilled to hear that your stay with us was the best ever, especially when enjoyed with your group of friends. Our connecting rooms and the 2-bedroom setup provide great flexibility and value for money, allowing you to have a comfortable and enjoyable time together. Your recommendation means the world to us, and we're grateful for your support. If you plan to return in the future, please don't hesitate to reach out to us with any special requests or arrangements. We'll be more than happy to assist and make your next visit even more enjoyable. Once again, thank you for choosing to stay with us and for sharing your positive feedback. We can't wait to welcome you and your friends back to create more memorable moments together. Warm regards, Serena Chau Assistant Residence Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
hong you wrote a review Sept 2023
Kuantan, Malaysia1 contribution
This is an Excellent Experience provided by beloved Sharon 💗✨ Beloved Sharon arranged 2-bedroom apartments for the 5 of Us, It is truly blessed that we can stay together 💕 This is a very good arrangement from beloved Sharon and we could feel the Love from beloved so much. The Love from her surrounding us during the travel period, it so sweet and moved our hearts, so much 💕✨ This is a precious trip for us to travel with our Beloved Divine Teacher - Mother Ocean to explore and experience Penang with our Love practice 💕✨ The apartment is so clean, cosy and spatial, and the view from the apartment and bedroom is beautiful 💕✨ I also would like to thanks to beloved Ascott team members for provided a very good service to us, it make me feel like home. We enjoyed so much for the hotel facilities and also felt so connected with everyone in the Hotel and Penang 🙏💕✨ I definitely will choose Ascott Gurney Hotel again for my next visit, it really GOOOOOOD 💕✨
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Serena Chau , Guest Services / Front Office at Ascott Gurney Penang
Responded 4 weeks ago
Dear Valued Guest, Thank you so much for taking the time to share your positive experience on TripAdvisor! We are absolutely delighted to read your kind words and to know that you had such a wonderful time during your stay with us. It is our mission to provide exceptional service and a memorable experience for all our guests, and we are thrilled to have achieved that goal during your visit. Your compliments about our team's hospitality and the cleanliness and comfort of our accommodations are greatly appreciated. We take pride in creating a welcoming and enjoyable environment for our guests, and your feedback reaffirms our commitment. We look forward to the pleasure of hosting you again on your next trip and once again, thank you for choosing to stay with us and for sharing your positive feedback. It truly means the world to us. Best regards, Serena Chau Assistant Residence Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jeh Ying C wrote a review Sept 2023
3 contributions3 helpful votes
Great Hospitality by the warm and friendly GM, Sharon❤️ the bed was so comfortable, and the room is so clean! We came with our family and we got a connecting room together with a two bedroom apartment.❤️ the water filter is also very convenient , and we could just drink it directly without needing to go out to purchase water bottles. Had the best experience staying in this hotel, and the breakfast spread is wonderful too!!! Will definitely come back again and again whenever we visit Penang again! Thankyou Ascott and Sharon for the Amazing Hospitality.😊
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Serena Chau , Guest Services / Front Office at Ascott Gurney Penang
Responded 4 weeks ago
Dear jehyingchua, Thank you so much for taking the time to share your delightful experience at Ascott Hotel Penang! We are absolutely delighted to hear that you enjoyed your overall stay with us, and we can't wait to welcome you back to our hotel whenever you visit Penang again. Your continued support is greatly appreciated, and we look forward to creating more amazing memories with you in future. Best regards, Serena Chau Assistant Residence Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Global61023883889 wrote a review Sept 2023
1 contribution
During my recent stay at Ascott Hotel Penang, I had the pleasure of experiencing Sukri's outstanding service in the F&B department. His attentiveness, warm demeanor, and in-depth knowledge of the menu truly elevated my dining experience. Sukri's dedication to ensuring that guests have a memorable time is truly commendable. I can't thank him enough for his exceptional service. Ascott Hotel Penang is lucky to have such a remarkable team member!
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Serena Chau , Guest Services / Front Office at Ascott Gurney Penang
Responded 4 weeks ago
Dear Valued Guest, Thank you for taking the time to share your wonderful experience at Ascott Hotel Penang! We are thrilled to hear that Sukri's exceptional service in our F&B department added a special touch to your stay. Sukri's attentiveness, warm demeanor, and menu knowledge truly exemplify the level of service we strive to provide to all our guests. We are incredibly proud to have him as a valuable member of our team, and we will make sure to pass on your kind words to him. Your words of appreciation mean the world to us, and we are genuinely grateful for your recognition. We look forward to the pleasure of welcoming you back to Ascott Hotel Penang for another exceptional experience in the near future. Best regards, Serena Chau Assistant Residence Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$92 - US$125 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
The Gurney Resort Hotel & Residences
LOCATION
MalaysiaPenangPenang IslandGeorge Town
NUMBER OF ROOMS
271
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ASCOTT GURNEY PENANG (R̶M̶ ̶1̶,̶6̶0̶6̶) RM 377: UPDATED 2023 Hotel Reviews, Price Comparison and 390 Photos - Tripadvisor

Frequently Asked Questions about Ascott Gurney Penang
Which popular attractions are close to Ascott Gurney Penang?
Nearby attractions include Laser Warzone (0.4 km), Sand Art Corner (0.4 km), and Lobby Lounge (0.2 km).
What are some of the property amenities at Ascott Gurney Penang?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Ascott Gurney Penang?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Ascott Gurney Penang?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Ascott Gurney Penang?
Yes, free parking, a parking garage, and paid private parking on-site are available to guests.
What are some restaurants close to Ascott Gurney Penang?
Conveniently located restaurants include Orinea Restaurant, Song River, and Northam Beach Cafe.
Are there opportunities to exercise at Ascott Gurney Penang?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Ascott Gurney Penang have airport transportation?
Yes, Ascott Gurney Penang offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Ascott Gurney Penang?
Yes, dry cleaning and laundry service are offered to guests.
Does Ascott Gurney Penang offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Ascott Gurney Penang?
The staff speaks multiple languages, including English, Chinese, and Malay.