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03/12/2017 04/12/2017
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    Deluxcious Heritage Hotel Penang

    Jalan Sultan Ahmad Shah, George Town, Penang Island 10050, Malaysia
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    03/12/2017 04/12/2017
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    US$115
    US$42
    SAVE US$73
    US$44
    US$115
    Traveller (63)
    Room & Suite (93)
    Dining (1)
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    Overview
    • Excellent50%
    • Very good33%
    • Average11%
    • Poor1%
    • Terrible5%
    Travellers talk about
    “shower rain” (2 reviews)
    “normal taxi” (2 reviews)
    “uber ride” (2 reviews)
    Free Wifi
    Free Parking
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Concierge
    Spa
    4.0 Star Hotel
    All hotel details
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    Rooms
    3 Dec4 Dec
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (54)
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    1 - 5 of 50 reviews

    Reviewed 3 weeks ago via mobile

    My expectations were high but alas it was a disappointment. The room was pretty small n there was no proper place for luggage compartment, table n chair for work purpose. Water pressure was pretty low. The housekeeping staff should really change the linen n bedsheets...More

    Thank Jennifer L
    Response from jackwtteo, Owner at Deluxcious Heritage Hotel PenangResponded 3 weeks ago

    Dear Jennifer, Sorry that our staffs did not meet up to your expectations. We had checked with our Housekeeping team on the bedsheet issue, we confirmed that the bedsheet was new set and not a used one based on our log card record. Cleanliness is...More

    Reviewed 11 October 2017

    Booked the presidential suite and a double deluxe room for my family. I have to say it was incredible value based on the space we had in the suite and for the price. It is after all a boutique hotel, so don't expect the frills...More

    Thank brandonlye
    Response from jackwtteo, Owner at Deluxcious Heritage Hotel PenangResponded 15 October 2017

    Dear Brandon, Glad that our staffs had served you and your family well. As this is a old colonial building with rich heritage, we tend to preserve the building structure as much as possible in order not to spolit the heritage feel. We are sure...More

    Reviewed 3 September 2017

    Stay for 2 nights in my recent visit to Penang. Location of the hotel is at busy road with fast moving cars coming in and quite difficult to turn out from the hotel. Room quite nice but the single bed is quite small. A lot...More

    Thank RENERONO
    Response from jackwtteo, Owner at Deluxcious Heritage Hotel PenangResponded 11 September 2017

    Dear Guest, Sorry to hear on the mosquitoes issue. We had put forward this feedback to our housekeeping department to look into it. Please be assure that our hotel has been doing the pest control on our compound on a regularly basis. However, this issue...More

    Reviewed 24 August 2017

    Location: Great, just 5 minutes walk from the heritage site and 10 minutes walk from all the good food. It is away from all the pubs and bars so the area is relatively quiet. Zen spa is located 5 minutes walk away as well! Transport:...More

    Thank PeiqinLiew
    Response from jackwtteo, Owner at Deluxcious Heritage Hotel PenangResponded 29 August 2017

    Dear Peiqin, We are glad that you had enjoyed your stay with us. We will forward your valuable feedback on the cleanliness to our housekeeping department to have them to look into it and improve further. Hope to see you again soon. Regards, Management of...More

    Reviewed 28 July 2017

    It's a clean boutique hotel. There are couples of pro and con: Pro: -Friendly hotel staff. -Comfortable bedding -Having individual air con unit -Spaces bathroom Con: -Need to improve the speed of the room cleaning service. -Water pressure for the showering is very low. -No...More

    Thank Nelson O
    Management response:Responded 31 July 2017

    Dear Nelson, Thank you for your valuable feedbacks and we will forward this to our Housekeeping department to have them to look into it and improve on them. For the window, study table and sitting area, perhaps we can recommend that you take our Junior...More

    Eastern & Oriental Hotel
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    Cititel Penang
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    About
    Amenities
    • Top amenities
    • Free Parking
    • Room Service
    • Restaurant
    • Spa
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Restaurant
    • Spa
    • Bar/Lounge
    Details
    • Price range
    • US$44 - US$121 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Spa Hotel in George Town
    • #13 Luxury Hotel in George Town
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 19
    • Reservation Options
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    • Location
    • Malaysia >
    • Penang >
    • Penang Island >
    • George Town
    • Also Known As
    • Deluxcious Heritage Hotel Penang George Town
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    Traveller (63)
    Room & Suite (93)
    Dining (1)
    Hotel & Grounds (91)
    Bathroom (2)
    Nearby
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    Eastern & Oriental Hotel
    3,703 reviews
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    Nearby Restaurants
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    Nearby Attractions
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    1,930 reviews
    .44 km away
    The Camera Museum
    621 reviews
    .62 km away
    Old Protestant Cemetery
    309 reviews
    .23 km away
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    Ask a question
    Questions & Answers
    Babybud B
    3 August 2017|
    AnswerShow all 2 answers
    Response from jackwtteo | Property representative |
    Dear Guest, Thanks you for your interest with our hotel. Our family suite come with 2 queen beds. Selected ones also come with a sofa sitting area. Regards, Management of Deluxcious Luxurious Heritage Hotel
    0
    Votes
    Room Tips
    "Garden view and ground floor is probably quieter, but I believe those are the smaller rooms"
    Read review
    "Deluxe room"
    Read review
    "This property doesn't offer any smoking room."
    Read review
    "Some people may suggest get room at 2nd floor as it's quieter."
    Read review
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