We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Jen Penang

Visit hotel website
Traveller (1315)
Room & Suite (417)
Video
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Hotel Jen Penang, located centrally in the heart of Penang’s vibrant and bustling George Town, close to the UNESCO World Heritage Site, as well as prime commercial, business and shopping areas. My brand-new and redesigned rooms and suites feature distinct highlights of Penang blended with contemporary touches. My design features cater to business and leisure travellers alike. When you stay with me, enjoy fuss-free simple pleasures - fast and free WiFi, scheduled shuttle service to the beach, 24-hour gym, and much more.
Read more
Property amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Public Wifi
Shuttle Bus Service
Wheelchair Access
Show more
Room features
Accessible rooms
Air Conditioning
Non-Smoking Rooms
Refrigerator in room
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Centrally Located
Family
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Stay with Great Savings!
Hotel deals
2,330Reviews
1,393Photos
73Q+A
100Room tips
Traveller rating
  • 709
  • 1,002
  • 448
  • 106
  • 65
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
Stayed for more than three days here for business purpose. Good location, near with malls and choices of local foods, give good impression. The gym that opens 24 hours with enough facilities add value for this hotels. The room also quite comfy with enough amenities. Have a
Read more
Hotel's Favourite
Stayed at this super hotel for 11 nights including the Christmas celebrations. Every aspect of the hotel exceeded expectations. We booked a club room with lounge access. Lounge service was led by William who excelled at customer service to ensure guests had the best possible
Read more
Response from HotelJenPenang, General Manager at Hotel Jen Penang
Responded 7 Jan 2019
Dear MontyMcCoy, Thank you for sharing your detailed review with us. We are so glad that you have chosen to stay with us for your fun long Christamas celebration stay at Hotel Jen Penang. We love the way you have described us, from the great friendly service from our team members and quirkiness to your general enjoyment of our room, the pool, abundant spreads at Club lounge as well as great location. Also, we are happy to know you have enjoyed the shuttle services that we provided to our guest. We certainly hope we can have another opportunity to welcome you back soon for yet another great stay. Best regards, Ody Odayappan General Manager
Read more
Great location near Deen Maju , pretty decent room for such price , good breakfast ! Had great 2 nights there with my love and would love to come back again ! I get what I pay for and one of top hotels in Penang for me !
Read more
Response from HotelJenPenang, General Manager at Hotel Jen Penang
Responded 3 days ago
Dear RushFlynn, Thank you for the review and for giving us a full score for your stay satisfaction. We are so pleased to know that you enjoyed the stay. Your nice words are so much appreciated, and we're glad that you enjoyed your breakfast. We are indeed conveniently located in the middle of Georgetown and closed to famous Nasi Kandar, Deen Maju which only 10 minutes walking. We look forward to welcoming you back again for yet another great stay. Best regards, Ody Odayappan General Manager
Read more
Spent three nights here over Chinese New Year. Room was very nice with an very comfortable bed. Location is good; while not being in the centre of George Town, all the sights are very accessible by foot. The outdoor pool is pleasant. Breakfast buffet was excellent; it was
Read more
Response from HotelJenPenang, General Manager at Hotel Jen Penang
Responded 3 days ago
Dear jamieg40, Thank you for your review and sharing your experience. We very much appreciate the full marks for your stay satisfaction. Needless to say, we love it that you enjoyed yourself in our comfortable rooms and during Chinese New Year festive. Breakfast is always the best start to a great day, hence we are happy that you enjoyed your breakfast experience, too. We certainly look forward to welcoming you back. Best regards, Ody Odayappan General Manager
Read more
Attended a friend’s wedding reception in Georgetown here. Room is modern and clean, there is a kids pool that my daughter enjoyed. Staffs are also friendly and helpful. Markets are also surrounded, it is approximately 10-15 minutes away from hotel.
Read more
Response from HotelJenPenang, General Manager at Hotel Jen Penang
Responded 3 days ago
Dear matthewn20, Thank you for the review and the high score for us! We're delighted that we met expectation for the stay, and thank you for the nice words for our hotel's facilities, hospitality, and hotel location. Needless to say, your intention to stay with us again is so much appreciated. We're looking forward to seeing you again and to welcome you back soon. Best regards, Ody Odayappan General Manager
Read more
Previous
Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
IMG_3041
City view and a glimps of the sea.a tiny glimps room 820...
Photo provided by managementHotel Jen Penang
Deluxe/Club Deluxe Rooms - Bright and stylish, boosts 3 different types of wallpapers
Photo provided by managementHotel Jen Penang
Deluxe / Club Deluxe Room - Bright and stylish
Photo provided by managementHotel Jen Penang
Deluxe/Club Deluxe Rooms - Bright and stylish, boosts 3 different types of wallpapers.
PreviousNext
12345684
Hi jtan376, thank you for the enquiry. You may have your breakfast at Club lounge or Cafe Jen throughout your stay. Thank you
0 votes
Show all answers
Hi Yoshimaya, Thank you for reaching out to us. In regards to your enquiry, you may book our family rooms that come with a sofa bed that suitable for 1 adult or 2 children. Thank you and have a nice day.
0 votes
Show all answers
Is pet allowed?
Im not sure 🤔 sorry
2 votes
Show all answers
Hi Foxl66, thank you for the enquiry. Our specialty suites come with the spacious floor plan with separate bedroom, living, and dining areas which include modern, bright bathroom with a separate bathtub and glass-enclosed shower. The sofa bed is available in the living area and the suite room is located at level 16.
1 vote
Show all answers
PreviousNext
12345615
"The higher the better avoid rooms ending 18-19 they face the lifts"
"ask for a high floor non adjoining room facing the harbour"
"High floor"
"Get rooms at a higher floor."
"16 Floor not street side"
PreviousNext
12345620
PRICE RANGE
US$65 - US$245 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
traders hotel georgetown
FORMERLY KNOWN AS
Traders Hotel Penang
LOCATION
MalaysiaPenangPenang IslandGeorge Town
NUMBER OF ROOMS
443
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing