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03/09/2017 04/09/2017
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    Hotel Jen Penang by Shangri-La

    Magazine Road, George Town, Penang Island 10300, Malaysia
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    03/09/2017 04/09/2017
    US$80
    US$55
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    US$80
    US$55
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    US$80
    Traveller (862)
    Room & Suite (389)
    Storyboard
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    Overview
    • Excellent27%
    • Very good47%
    • Average20%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “traders hotel” (207 reviews)
    “the club lounge” (146 reviews)
    “golden sands” (61 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    4.0 Star Hotel
    All hotel details
    Offers from Hotel Jen Penang by Shangri-La
    Offers & Announcements: Stay & Eat Durian
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    Sunway Hotel Georgetown Penang
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    #23 of 84 hotels in George Town
     
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    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (1,915)
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    1 - 5 of 1,656 reviews

    Reviewed 3 days ago

    Unfortunately, it was under construction this period. The reception reminded me of scenes from TV serials, where people paid their fines in police stations of Thailand. However, once I headed up into the room, the feeling of “cheapness” faded. The room serves the business traveler...More

    1  Thank Kings L
    Hotel's Favourite
    Reviewed 7 May 2017 via mobile

    Extremely love this hotel and we will be back for sure! We are a family with young child, spacious and new. Very convenient as it is in the centre, close to malls and markets! Staff were extremely friendly and helpful: from the concierge who was...More

    2  Thank moeyz
    Response from HotelJenPenang, General Manager at Hotel Jen Penang by Shangri-LaResponded 9 May 2017

    Dear moeyz, This must be the nicest compliment we have received, and we are so honoured to have your detailed review based on your observations towards our hospitality. We are indeed conveniently located, and the great description of the location is so well appreciated. It...More

    Reviewed 3 days ago

    The deluxe room was very spacious, elegant and the lights were bring enough I was granted a room on the 14th floor and i liked the view from the window The temperature of the aircon was easily adjusted 4 bottle of mineral water, instead of...More

    1  Thank Winston T
    Response from HotelJenPenang, General Manager at Hotel Jen Penang by Shangri-LaResponded 2 days ago

    Dear Winston T, We are so delighted to hear that you had a pleasant stay with us. It means a lot to us for you to particularly compliment the hotel’s facilities and friendly staff. Thank you also for highlighting to us on the shortfall. Be...More

    Reviewed 4 days ago

    Dispite renovation in progress, Jen is a good Hotel. Rooms are very nice and clean. The staff is very friendly and helpfull. The food in the restaurant is tasty and there is a great variety at the breakfastbuffet. They arranged our trip to Cameron Highlands....More

    1  Thank Annemie D
    Response from HotelJenPenang, General Manager at Hotel Jen Penang by Shangri-LaResponded 4 days ago

    Dear Annemie D, Thank you for sharing your experience stay with us. We are glad that you had great experiences with our friendly staff, breakfast, and service. However, we sincerely feel sorry for the loss of your tablet and we appreciate your kind words to...More

    Reviewed 1 week ago

    They are doing a great job in preserving a 60 years old hotel. While the hotel is quite old, but I must say the room doesn't look that old. The room is very nice designed. My brother and I quite enjoyed our 4 days and...More

    1  Thank stephanielovestoeat
    Response from HotelJenPenang, General Manager at Hotel Jen Penang by Shangri-LaResponded 1 week ago

    Dear stephanielovestoeat, Thank you for taking the time to write about us. We are glad that you appreciated our hospitality and newly renovated rooms. We really appreciated you for highlighting the cleanliness of our facilities and the soothing comfort that our room provides. We really...More

    Sunway Hotel Georgetown Penang
    1,417 reviews
    #23 of 84 hotels in George Town
     
    The Wembley – A St Giles Hotel, Penang
    532 reviews
    #19 of 84 hotels in George Town
     
    Hotel Central
    12 reviews
    #59 of 84 hotels in George Town
     
    Bellevue Hotel
    43 reviews
    #65 of 84 hotels in George Town
     
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Meeting Rooms
    • Shuttle Bus Service
    • Dry Cleaning
    • Airport Transportation
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$58 - US$114 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Business Hotel in George Town
    • #8 Family Hotel in George Town
    • #9 Luxury Hotel in George Town
    • #11 Romantic Hotel in George Town
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 443
    • Reservation Options
    • TripAdvisor is proud to partner with Priceline, Expedia, Booking.com, Agoda, Orbitz, Ctrip TA, Hotels.com, TripOnline SA, Cancelon, Hotwire, Travelocity, Evoline ltd, Cheap Tickets and HotelQuickly so you can book your Hotel Jen Penang by Shangri-La reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Malaysia >
    • Penang >
    • Penang Island >
    • George Town
    • Also Known As
    • Traders Hotel Georgetown ,
    • Hotel Jen Penang By Shangri-La George Town
    Add Photo Photos
    Traveller (862)
    Room & Suite (389)
    Dining (74)
    Pool & Beach (40)
    Hotel & Grounds (524)
    Bathroom (60)
    Business Centre & Event Rooms (4)
    Family and Play Areas (3)
    Nearby
    Sunway Hotel Georgetown Penang
    1,417 reviews
    .46 km away
     
    The Wembley – A St Giles Hotel, Penang
    532 reviews
    .06 km away
     
    Hotel Central
    12 reviews
    .27 km away
     
    Bellevue Hotel
    43 reviews
    .18 km away
     
    Nearby Restaurants
    The little kitchen
    67 reviews
    .18 km away
    Chin Bee Tea Restaurant
    17 reviews
    .13 km away
    Saffron Cafe Penang
    9 reviews
    .25 km away
    Bricklin Bar Cafe
    54 reviews
    .26 km away
    Nearby Attractions
    Upside Down Museum
    460 reviews
    .44 km away
    Dark Mansion - 3D Glow In The Dark Museum
    87 reviews
    .42 km away
    Penang House of Music
    29 reviews
    .10 km away
    1st Avenue Mall
    160 reviews
    .12 km away
    Ask a question
    Questions & Answers
    Smallie L
    3 August 2017|
    AnswerShow all 2 answers
    Response from Tran H | Reviewed this property |
    It's free shuttle bus daily to Golden Sand resort in Batu Ferringhi, starting around 11 and last return one at 4.30 if I don't mistaken. You'd better register one day before.
    0
    Votes
    Winda M
    16 July 2017|
    AnswerShow all 2 answers
    Response from Sallyleesan | Reviewed this property |
    Agree that you should make a request with the hotel directly.
    0
    Votes
    iwayan k
    10 July 2017|
    AnswerShow all 5 answers
    Response from Noob123 | Reviewed this property |
    Depending on which part of the hotel. Best to email the hotel.
    0
    Votes
    Room Tips
    "Stay high."
    Read review
    "Request for a high-floor and unblocked view; at the end of the corridors."
    Read review
    "There are smoking and non-smoking floor so you can take note of that when checking-in."
    Read review
    "Best room is highest floor at southwest side with the view of the Malacca Straits."
    Read review
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