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08/10/2017 09/10/2017
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    Hotel Jen Penang by Shangri-La

    Magazine Road, George Town, Penang Island 10300, Malaysia
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    Lowest prices for your stay
    08/10/2017 09/10/2017
    Savings alert: 10% below average rate

    The price you found is 10% lower than this hotel's average rate of US$61/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$75
    US$55
    SAVE US$20
    US$57
    US$57
    Traveller (907)
    Room & Suite (398)
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    Overview
    • Excellent27%
    • Very good47%
    • Average20%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “traders hotel” (207 reviews)
    “the club lounge” (147 reviews)
    “golden sands” (67 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    4.0 Star Hotel
    All hotel details
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    Rooms
    8 Oct9 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (1,949)
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    1 - 5 of 1,687 reviews

    Reviewed 2 days ago

    I stayed for a long weekend and was reluctant to book as I knew renovations at the hotel were still underway. However the hotel confirmed that all rooms were now renovated and only the lobby was left to be updated. This was correct and the...More

    1  Thank DanHK1103
    Response from HotelJenPenang, General Manager at Hotel Jen Penang by Shangri-LaResponded yesterday

    Dear DanHK1103, Thank you for sharing your experience stay with us. We are pleased to know that you have enjoyed the stay and that we have met expectation in most areas of our service. We also have noted on some areas that you've mentioned and...More

    Hotel's Favourite
    Reviewed 7 May 2017 via mobile

    Extremely love this hotel and we will be back for sure! We are a family with young child, spacious and new. Very convenient as it is in the centre, close to malls and markets! Staff were extremely friendly and helpful: from the concierge who was...More

    2  Thank moeyz
    Response from HotelJenPenang, General Manager at Hotel Jen Penang by Shangri-LaResponded 9 May 2017

    Dear moeyz, This must be the nicest compliment we have received, and we are so honoured to have your detailed review based on your observations towards our hospitality. We are indeed conveniently located, and the great description of the location is so well appreciated. It...More

    Reviewed 5 days ago

    It has been a couple of years since my last visit. Hotel management has changed. Rooms have undergone refurbishment. what remains...the convenience of transport hub, shops and eateries and some well known Penang food places within walking distance.More

    1  Thank Mei H
    Response from HotelJenPenang, General Manager at Hotel Jen Penang by Shangri-LaResponded 2 days ago

    Dear Mei H, Thank you sharing your experience stay with us. What a delight to be able to welcome you once again and we are so glad that you like our transformation. Indeed, being located in the middle of Georgetown has benefited to our guest...More

    Reviewed 6 days ago

    Formerly the Traders Hotel, Shangri-La decided to give it a facelift with a brand new look and name, Hotel Jen. During my 2 nights stay, upgrading works are still ongoing in the lobby but thankfully the renovation works for the room has been completed. Similar...More

    1  Thank Koh G
    Response from HotelJenPenang, General Manager at Hotel Jen Penang by Shangri-LaResponded 6 days ago

    Dear Koh G, Thank you for sharing your experience stay with us. We are so pleased that you like our rebranded look and design, sharing on its physical improvement too. We are indeed conveniently located in the middle of Georgetown whereas it just only a...More

    Reviewed 1 week ago via mobile

    Clean and friendly staff. Only thing is the reception still under renovation. The price is reasonable and a good.choice compare to others in the same category. If you like local food then just walk to the back and you will find the local favourite. Not...More

    1  Thank Desmondfocus
    Response from HotelJenPenang, General Manager at Hotel Jen Penang by Shangri-LaResponded 1 week ago

    Dear Desmondfocus, Thank you for your 4 star-review. We loved that you have enjoyed the stay, and to know that you like many aspects of the experience, especially on our breakfast, cleanliness and friendly staff. We are indeed conveniently located in the heart of Georgetown...More

    Sunway Hotel Georgetown Penang
    1,433 reviews
    #21 of 85 hotels in George Town
     
    The Wembley – A St Giles Hotel, Penang
    551 reviews
    #18 of 85 hotels in George Town
     
    Hotel Central
    12 reviews
    #59 of 85 hotels in George Town
     
    Bellevue Hotel
    44 reviews
    #67 of 85 hotels in George Town
     
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Meeting Rooms
    • Shuttle Bus Service
    • Dry Cleaning
    • Airport Transportation
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$64 - US$113 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Business Hotel in George Town
    • #8 Family Hotel in George Town
    • #9 Luxury Hotel in George Town
    • #11 Romantic Hotel in George Town
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 443
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Ctrip TA, Agoda, Hotels.com, Orbitz, TripOnline SA, Cancelon, Travelocity, Hotwire, Cheap Tickets, Evoline ltd and HotelQuickly so you can book your Hotel Jen Penang by Shangri-La reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Malaysia >
    • Penang >
    • Penang Island >
    • George Town
    • Also Known As
    • Traders Hotel Georgetown ,
    • Hotel Jen Penang By Shangri-La George Town
    Add Photo Photos
    Traveller (907)
    Room & Suite (398)
    Dining (89)
    Pool & Beach (41)
    Hotel & Grounds (540)
    Bathroom (64)
    Business Centre & Event Rooms (4)
    Family and Play Areas (3)
    Nearby
    Sunway Hotel Georgetown Penang
    1,433 reviews
    .46 km away
     
    The Wembley – A St Giles Hotel, Penang
    551 reviews
    .06 km away
     
    Hotel Central
    12 reviews
    .27 km away
     
    Bellevue Hotel
    44 reviews
    .18 km away
     
    Nearby Restaurants
    The little kitchen
    68 reviews
    .17 km away
    Chin Bee Tea Restaurant
    17 reviews
    .15 km away
    Saffron Cafe Penang
    10 reviews
    .25 km away
    Oh Sushi
    36 reviews
    .10 km away
    Nearby Attractions
    Upside Down Museum
    483 reviews
    .44 km away
    Dark Mansion - 3D Glow In The Dark Museum
    91 reviews
    .42 km away
    Penang House of Music
    29 reviews
    .10 km away
    Komtar
    638 reviews
    .13 km away
    Ask a question
    Questions & Answers
    Mei H
    23 August 2017|
    AnswerShow all 11 answers
    Response from HotelJenPenang | Property representative |
    Dear Mei H, Thank you for asking. We are now in the final phase of our enhancement programme on the hotel’s all-day dining restaurant and public spaces are in progress and scheduled to be fully completed by September 2017... More
    0
    Votes
    Smallie L
    3 August 2017|
    AnswerShow all 3 answers
    Response from HotelJenPenang | Property representative |
    Dear Smallie L, We offered free daily shuttle bus to the beach, Batu Ferringhi. Thank you and have a nice day. Best regards, Ody Odayappan General Manager
    0
    Votes
    Winda M
    16 July 2017|
    AnswerShow all 3 answers
    Response from HotelJenPenang | Property representative |
    Hi Winda M, Thank you for your enquiry. You may drop us an email with your reservation details so wake can make necessary arrangement prior to your arrival. We hope this information helps and look forward to welcoming you... More
    0
    Votes
    Room Tips
    "Away from lift."
    Read review
    "Facing the opposite hotel (wesley?), can see the bridge n hill afar"
    Read review
    "Stay high."
    Read review
    "Request for a high-floor and unblocked view; at the end of the corridors."
    Read review
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