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Unfortunately, it was under construction this period. The reception reminded me of scenes from TV serials, where people paid their fines in police stations of Thailand. However, once I headed up into the room, the feeling of “cheapness” faded. The room serves the business traveler...More
Extremely love this hotel and we will be back for sure! We are a family with young child, spacious and new. Very convenient as it is in the centre, close to malls and markets! Staff were extremely friendly and helpful: from the concierge who was...More
2 Thank moeyz
Response from HotelJenPenang, General Manager at Hotel Jen Penang by Shangri-LaResponded 9 May 2017
This must be the nicest compliment we have received, and we are so honoured to have your detailed review based on your observations towards our hospitality. We are indeed conveniently located, and the great description of the location is so well appreciated.
The deluxe room was very spacious, elegant and the lights were bring enough
I was granted a room on the 14th floor and i liked the view from the window
The temperature of the aircon was easily adjusted
4 bottle of mineral water, instead of...More
1 Thank Winston T
Response from HotelJenPenang, General Manager at Hotel Jen Penang by Shangri-LaResponded 2 days ago
Dear Winston T,
We are so delighted to hear that you had a pleasant stay with us. It means a lot to us for you to particularly compliment the hotel’s facilities and friendly staff.
Thank you also for highlighting to us on the shortfall. Be...More
Dispite renovation in progress, Jen is a good Hotel. Rooms are very nice and clean. The staff is very friendly and helpfull. The food in the restaurant is tasty and there is a great variety at the breakfastbuffet.
They arranged our trip to Cameron Highlands....More
1 Thank Annemie D
Response from HotelJenPenang, General Manager at Hotel Jen Penang by Shangri-LaResponded 4 days ago
Dear Annemie D,
Thank you for sharing your experience stay with us. We are glad that you had great experiences with our friendly staff, breakfast, and service.
However, we sincerely feel sorry for the loss of your tablet and we appreciate your kind words to...More
They are doing a great job in preserving a 60 years old hotel. While the hotel is quite old, but I must say the room doesn't look that old. The room is very nice designed. My brother and I quite enjoyed our 4 days and...More
1 Thank stephanielovestoeat
Response from HotelJenPenang, General Manager at Hotel Jen Penang by Shangri-LaResponded 1 week ago
Thank you for taking the time to write about us.
We are glad that you appreciated our hospitality and newly renovated rooms. We really appreciated you for highlighting the cleanliness of our facilities and the soothing comfort that our room provides. We really...More
US$58 - US$114 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#5 Business Hotel in George Town
#8 Family Hotel in George Town
#9 Luxury Hotel in George Town
#11 Romantic Hotel in George Town
Non-Smoking Rooms ,
Smoking rooms available ,
Number of rooms
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