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07/05/2017 08/05/2017
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    Hotel Jen Penang by Shangri-La

    Magazine Road, George Town, Penang Island 10300, Malaysia
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
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    Traveller (750)
    Room & Suite (367)
    Dining (69)
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    Overview

    • Excellent26%
    • Very good44%
    • Average20%
    • Poor5%
    • Terrible2%
    Travellers talk about
    “traders hotel” (204 reviews)
    “the club lounge” (136 reviews)
    “golden sands” (59 reviews)
    Free Wifi
    Free Parking
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    4 Star Hotel
    All hotel details
    Offers from Hotel Jen Penang by Shangri-La
    Special Rate: RM198 (MYR)
    Hotel deals
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    The Wembley – A St Giles Hotel, Penang
    483 reviews
    #19 of 84 hotels in George Town
     
    Sunway Hotel Georgetown Penang
    1,368 reviews
    #24 of 84 hotels in George Town
     
    The Royale Bintang Penang
    639 reviews
    #17 of 84 hotels in George Town
     
    Hotel NEO+ Penang
    1,013 reviews
    #23 of 84 hotels in George Town
     
    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
    Standard Room

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    Traveller rating
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    Time of year
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    Reviewed 2 days ago

    this was my second stay from my last trip in Dec.2016. Last time I had a club room and this time a more spacious executive/family room. Both rooms are refurbished and have great amenities as they are new and well maintained. The room is cleaned...More

    Review collected in partnership with shangri-la.com
    Helpful?1  
    Reviewed 2 days ago

    This is our 3rd stay here on the club room floor.Since our last stay it has been refurbished.It now looks fresh and clean.Staff as friendly as always.For a few more dollars highly recommend staying on the club floor for nightly free happy hour drinks and...More

    Helpful?1  
    Reviewed 1 week ago via mobile

    Formerly the Shangri-la, the hotel was recently rebranded. Decor remains very much in the vein of Shangrila-la's staid style. It's not smack in the middle of Georgetown but a short walk will take you to some good hawker centres and other good restaurants. There's a...More

    Helpful?1  
    Response from HotelJenPenang, General Manager at Hotel Jen Penang by Shangri-La

    Dear AhLaiAhLai, Thank you for your review and giving us 4-star. We are indeed conveniently located with easy access to hawkers and shopping malls. Thank you for the nice comments on the breakfast. We look forward to having another opportunity of welcoming you back soon....More

    Reviewed 1 week ago via mobile

    This is our first time staying in Penang city area when our past trips were in seaside resorts near Batu Feringghi area. We really enjoyed the convenience of being near many of our favourite food areas around Hotel Jen area. The Hotel's amenities and recently...More

    Helpful?1  
    Reviewed 1 week ago via mobile

    I was coming here for business trip that I need to work at night. When I check-in the hotel, I was not being told there is renovations going on. Till I reach my room floor, I heard quite numbers of rooms are renovating. Drill sound,...More

    Helpful?3  
    Response from HotelJenPenang, General Manager at Hotel Jen Penang by Shangri-La

    Dear Yeoh B, Thank you for staying at Hotel Jen Penang and sharing your experience with us. We are sorry about the inconvenience from the renovation works and we thank you for bearing with us during this period. We always try to ensure all of...More

    The Wembley – A St Giles Hotel, Penang
    483 reviews
    #19 of 84 hotels in George Town
     
    Sunway Hotel Georgetown Penang
    1,368 reviews
    #24 of 84 hotels in George Town
     
    The Royale Bintang Penang
    639 reviews
    #17 of 84 hotels in George Town
     
    Hotel NEO+ Penang
    1,013 reviews
    #23 of 84 hotels in George Town
     
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Meeting Rooms
    • Shuttle Bus Service
    • Dry Cleaning
    • Airport Transportation
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$49 - US$137 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Business Hotel in George Town
    • #8 Family Hotel in George Town
    • #9 Luxury Hotel in George Town
    • #11 Romantic Hotel in George Town
    Photos
    Traveller (750)
    Room & Suite (367)
    Dining (69)
    Pool & Beach (39)
    Nearby
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    Nearby Attractions
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    Questions & AnswersAsk a question
    amolsathe
    no where its mentioned check in timings , please clarify
    29 April 2017|
    Answer Show all 2 answers
    Response from paul H | Reviewed this property |
    Check in time is 2pm. Check out 12pm. If you are in a club room check out can be as late as 4pm. We arrived very early in the morning from australia around 9am and both times we were able to check into our room. Bonus after... More
    0
    Votes
    MandW108
    Is the club room worth the extra benefits? It would add about £100 on to my stay which is around an extra 500 ringgits. I dont drink so the evening canapes/free flowing wine is of no interest to me. The only thing that appeals to me is breakfast in a quieter room.
    24 April 2017|
    Answer Show all 7 answers
    Response from GLLK54 | Reviewed this property |
    like you said, a quieter place for breakfast and being served is all you get. However, the variety of LOCAL cuisine is better at the cafe. Depending on the season, the cafe can get really noisy. So it is your choice. If it... More
    0
    Votes
    MandW108
    Is the club room worth the extra benefits? It would add about £100 on to my stay which is around an extra 500 ringgits. I dont drink so the evening canapes/free flowing wine is of no interest to me. The only thing that appeals to me is breakfast in a quieter room.
    24 April 2017|
    Answer Show all 8 answers
    Response from Kartika T | Reviewed this property |
    I hv not been to the club but considering the whole set up ...i dont think so.safe the money.
    0
    Votes
    Room Tips
    "Higher level rooms are better"
    Read review
    "Try to have a room away from lifts as it can be a bit noisy during the night.Higher floor has better views"
    Read review
    "either pool view or sea view"
    Read review
    "High floor while renovating"
    Read review