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    Hotel Jen Penang by Shangri-La

    Magazine Road, George Town, Penang Island 10300, Malaysia
    Hotel website
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    Lowest prices for your stay
    01/10/2017 02/10/2017
    Savings alert: 21% below average rate

    The price you found is 21% lower than this hotel's average rate of US$57/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$57
    US$45
    SAVE US$12
    US$57
    US$55
    Traveller (906)
    Room & Suite (397)
    Storyboard
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    Overview
    • Excellent27%
    • Very good47%
    • Average20%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “traders hotel” (207 reviews)
    “the club lounge” (146 reviews)
    “golden sands” (61 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    4.0 Star Hotel
    All hotel details
    Offers from Hotel Jen Penang by Shangri-La
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    Sunway Hotel Georgetown Penang
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    Rooms
    1 Oct2 Oct
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,946)
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    641 - 645 of 1,686 reviews

    Reviewed 30 January 2015 via mobile

    Hotel Jen is very well located with a few malls around it. Just 3 mins walk to a bus stop where you can catch CAT bus (free hop on/off bus) to bring you around town. It is also about 15 mins walk to New Lane...More

    5  Thank cherleek
    Response from EllieYeohCS, Manager at Hotel Jen Penang by Shangri-LaResponded 12 February 2015

    Dear cheryl l, Thanks for your informative review. It is great to know that you enjoyed the free shuttle bus service provided to get around town. Food is never a worry too as we have quite a few good choices nearby the hotel. We are...More

    Reviewed 29 January 2015 via mobile

    I stayed already in this hotel 7 years ago and that time it was a really luxury hotel. I have been to another business trip now and chose the hotel again. It was clearly visible that nothing was done in hotel e.g. no renovation, looks...More

    1  Thank Rafi K
    Response from EllieYeohCS, Manager at Hotel Jen Penang by Shangri-LaResponded 12 February 2015

    Dear Rafi K, Thank you for staying with us and thank you for your feedback. Yes, I do agree with you that our hotel has aged. We are 29 years old now in fact. Please be assured that we are certainly working on ways to...More

    Reviewed 28 January 2015

    I've stayed here a few times before and the hotel is steadily getting worse. Although the hotel staff are generally very friendly, the rooms are dark, dingy and in serious need of renovation. I was irritated that the room service menu had been really reduced...More

    2  Thank JNF101
    Response from EllieYeohCS, Manager at Hotel Jen Penang by Shangri-LaResponded 17 February 2015

    Dear JNF101, Thank you for staying at Hotel Jen Penang and sharing your experience with us. We are truly sorry about your stay experience at our hotel, particularly the room and in-room dining menu which are served in a convenient Japanese-style bento box. The menu...More

    Reviewed 28 January 2015 via mobile

    Comfortable 2 nights stay in this hotel. Only found it is under Shangri-La group after we checked-in. The room is spacious and comes with all necessities. Location is also good as less than a minute walk to Komtar bus station. The hotel is also surrounded...More

    2  Thank shalicetan
    Response from EllieYeohCS, Manager at Hotel Jen Penang by Shangri-LaResponded 17 February 2015

    Dear shalicetan, Glad to know that you enjoyed your two-nights stay with us especially on the room and convenient location. We look forward to welcoming you back again very soon! Regards, Ellie

    Reviewed 26 January 2015

    was told that room isn't included breakfast when I'm having breakfast in the outlet. trying to explained the voucher it stated room with breakfast from Friday to Sunday. The service crew in the outlet wasn't friendly enough when they claimed it was counter checked with...More

    1  Thank Bean127518
    Response from EllieYeoh, Manager at Hotel Jen Penang by Shangri-LaResponded 27 January 2015

    Hi Bean127518, Thank you for taking the time to share you experience with us. I apologise for the slight confusion caused due to our miscommunication. It is certainly not our intent to create any sort of confusion during your stay and we will take note...More

    Sunway Hotel Georgetown Penang
    1,433 reviews
    #23 of 85 hotels in George Town
     
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    Armenian Street Heritage Hotel
    591 reviews
    #19 of 85 hotels in George Town
     
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Meeting Rooms
    • Shuttle Bus Service
    • Dry Cleaning
    • Airport Transportation
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$64 - US$112 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Business Hotel in George Town
    • #8 Family Hotel in George Town
    • #9 Luxury Hotel in George Town
    • #11 Romantic Hotel in George Town
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 443
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Ctrip TA, Shangri-La Hotels and Resorts, Agoda, Expedia, Hotels.com, Orbitz, Travelocity, Hotwire, Cheap Tickets and HotelQuickly so you can book your Hotel Jen Penang by Shangri-La reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Malaysia >
    • Penang >
    • Penang Island >
    • George Town
    • Also Known As
    • Traders Hotel Georgetown ,
    • Hotel Jen Penang By Shangri-La George Town
    Add Photo Photos
    Traveller (906)
    Room & Suite (397)
    Dining (89)
    Pool & Beach (41)
    Hotel & Grounds (540)
    Bathroom (64)
    Business Centre & Event Rooms (4)
    Family and Play Areas (3)
    Nearby
    Sunway Hotel Georgetown Penang
    1,433 reviews
    .46 km away
     
    Chulia Mansion
    829 reviews
    .77 km away
     
    Armenian Street Heritage Hotel
    591 reviews
    .61 km away
     
    Chulia Heritage Hotel
    650 reviews
    .84 km away
     
    Nearby Restaurants
    The little kitchen
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    .17 km away
    Chin Bee Tea Restaurant
    17 reviews
    .15 km away
    Oh Sushi
    36 reviews
    .10 km away
    Bricklin Bar Cafe
    56 reviews
    .26 km away
    Nearby Attractions
    Upside Down Museum
    482 reviews
    .44 km away
    Dark Mansion - 3D Glow In The Dark Museum
    91 reviews
    .42 km away
    Penang House of Music
    29 reviews
    .10 km away
    Komtar
    638 reviews
    .13 km away
    Ask a question
    Questions & Answers
    Mei H
    23 August 2017|
    AnswerShow all 11 answers
    Response from HotelJenPenang | Property representative |
    Dear Mei H, Thank you for asking. We are now in the final phase of our enhancement programme on the hotel’s all-day dining restaurant and public spaces are in progress and scheduled to be fully completed by September 2017... More
    0
    Votes
    Smallie L
    3 August 2017|
    AnswerShow all 3 answers
    Response from HotelJenPenang | Property representative |
    Dear Smallie L, We offered free daily shuttle bus to the beach, Batu Ferringhi. Thank you and have a nice day. Best regards, Ody Odayappan General Manager
    0
    Votes
    Winda M
    16 July 2017|
    AnswerShow all 3 answers
    Response from HotelJenPenang | Property representative |
    Hi Winda M, Thank you for your enquiry. You may drop us an email with your reservation details so wake can make necessary arrangement prior to your arrival. We hope this information helps and look forward to welcoming you... More
    0
    Votes
    Room Tips
    "Away from lift."
    Read review
    "Facing the opposite hotel (wesley?), can see the bridge n hill afar"
    Read review
    "Stay high."
    Read review
    "Request for a high-floor and unblocked view; at the end of the corridors."
    Read review
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