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01/10/2017 02/10/2017
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    The Gurney Resort Hotel & Residences Penang

    18 Persiaran Gurney, George Town, Penang Island 10250, Malaysia
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    01/10/2017 02/10/2017
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    Traveller (356)
    Room & Suite (272)
    Pool & Beach (54)
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    VOUK Hotel Suite Penang
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    Overview
    • Excellent8%
    • Very good32%
    • Average29%
    • Poor16%
    • Terrible15%
    Travellers talk about
    “coffee beans” (21 reviews)
    “table tennis” (6 reviews)
    “kids pool” (12 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    3.5 Star Hotel
    All hotel details
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    The Northam All Suite Penang
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    VOUK Hotel Suite Penang
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    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (554)
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    1 - 5 of 529 reviews

    Reviewed yesterday

    Located near Gurney Plaza & it is very convenient to go to most of the attractions. However, the hotel is very old & i found stains on the bedsheet/sofa/carpet/etc. So lucky that i brought my own bed sheet otherwise i don't think i can sleep...More

    Thank l_xinying
    Reviewed 4 days ago

    Terrible terrible hotel. I arrived late at night - my room was somewhat 'given' away to somebody else of the same name. I had to wait half hour before my room was ready. Room was filthy. Carpets looks like they weren't washed or cleaned for...More

    3  Thank sebnimh84
    Reviewed 5 days ago

    booked 2 rooms and stayed for 3 nights on holidays with 3 of my friends, when first checked in, staff was only recorded one person who made a booking. The room was alot of space, "only the room is value for money" but the air-con...More

    2  Thank May M
    Response from Ramesh R, General Manager at The Gurney Resort Hotel & Residences PenangResponded 4 days ago

    Dear May M, I am replying to you to first of all thank you for staying with us recently and secondly to thank you for having taken the time to write a review of your negative experience. I apologize that we did not meet your...More

    Reviewed 1 week ago via mobile

    Went with family for holiday.checked in and paid.then they inform me there is no towel till later at night.Do they expect people to bathe when they say yes!!can't even take the pool towel.Do they expect my kids to just dry by standing under the sun!!!!when...More

    Thank knife s
    Response from Ramesh R, General Manager at The Gurney Resort Hotel & Residences PenangResponded 1 week ago

    Dear knife s, Thank you for your recent stay with us and your feedback. I was just as disappointed as you to hear about the towels not being replenished and that you had to wait. After checking further with our team, I was informed that...More

    Reviewed 2 weeks ago

    We had a "suite", a very large room and good size bathroom with large jacuzzi bath and walk in shower. Loads of hot water. Just found the room lighting insufficient for the size of room. Also, house keeping needs to be sharper. The staff are...More

    Thank lothiancat
    Response from Ramesh R, General Manager at The Gurney Resort Hotel & Residences PenangResponded 1 week ago

    Dear lothiancat, Thank you for your recent stay with us and your generous comments regarding your experience with us,it is always delightful to hear when our guests have a good stay. We have also taken note on your comments regarding the additional improvement of our...More

    The Northam All Suite Penang
    516 reviews
    #41 of 85 hotels in George Town
     
    Evergreen Laurel Hotel
    774 reviews
    #27 of 85 hotels in George Town
     
    G Hotel Gurney
    1,654 reviews
    #16 of 85 hotels in George Town
     
    VOUK Hotel Suite Penang
    63 reviews
    #39 of 85 hotels in George Town
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Airport Transportation
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Business Centre with Internet Access
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Outdoor pool
    • Hot Tub
    Details
    • Price range
    • US$46 - US$88 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #8 Spa Hotel in George Town
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Smoking rooms available ,
    • Family Rooms
    • Number of rooms
    • 252
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Ctrip TA, Orbitz, Agoda, Travelocity, Cancelon, TripOnline SA, Hotwire and HotelQuickly so you can book your The Gurney Resort Hotel & Residences Penang reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Malaysia >
    • Penang >
    • Penang Island >
    • George Town
    • Also Known As
    • Gurney Resort Hotel And Residences ,
    • Gurney Hotel Penang ,
    • Gurney Hotel Malaysia ,
    • The Gurney Resort Hotel & Residences Penang George Town
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    Traveller (356)
    Room & Suite (272)
    Pool & Beach (54)
    Dining (25)
    Hotel & Grounds (135)
    Bathroom (43)
    Family and Play Areas (6)
    Nearby
    Evergreen Laurel Hotel
    774 reviews
    .19 km away
     
    The Northam All Suite Penang
    516 reviews
    .40 km away
     
    VOUK Hotel Suite Penang
    63 reviews
    .35 km away
     
    G Hotel Gurney
    1,654 reviews
    1.27 km away
     
    Nearby Restaurants
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    Nearby Attractions
    Dharmikarama Burmese Temple
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    .59 km away
    Wat Chayamangkalaram
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    .67 km away
    Gurney Paragon Mall
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    1.04 km away
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    .73 km away
    Ask a question
    Questions & Answers
    Dave K
    25 July 2017|
    AnswerShow all 4 answers
    Response from Ramesh R | Property representative |
    2 pm
    0
    Votes
    Desiree R
    4 July 2017|
    AnswerShow all 2 answers
    Response from Ramesh R | Property representative |
    Dear Desiree, we will check and revert.Thank you Ronald
    1
    Vote
    kolsombegum
    18 April 2017|
    AnswerShow all 4 answers
    Response from Ramesh R | Property representative |
    Dear kolsombeg, The Hotel has not done any renovations and we agree that the Hotel is dated, however we have done preventive maintenance which is an ongoing process and we do receive positive feedback regarding our 2 bedroom... More
    0
    Votes
    Room Tips
    "Don't stay here!"
    Read review
    "Check out bill before you check out"
    Read review
    "Ask for a "suite""
    Read review
    "Remember to check towel and air conditioner condition once you enter the room."
    Read review
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