Cititel Penang
1,171 reviews
#31 of 125 Hotels in George Town
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66 Jalan Penang, George Town, Penang Island 10000 Malaysia
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Room & Suite (350)
Dining (102)
About
#31 of 125 hotels in George Town
Location
Cleanliness
Service
Value
Travellers' Choice
Along bustling Upper Penang Road, in the heart of George Town. Easy access to commercial and government offices, 30 minutes by car from Penang International Airport, 5 minutes drive to Penang Ferry terminal, 5-10 minutes walk to nearby tourist attractions such as street arts and UNESCO heritage trails, 15-minutes walk to Chowrasta market and Mydin Hypermarket, 20-minutes walk to Komtar/Prangin Mall/1st Avenue Mall, 20-minutes walk to Esplanade/Beach Street and the Red Garden Hawker Centre is located just opposite the hotel. 451 comfortably furnished rooms inclusive of executive rooms, broadband internet, LCD TV, long bath, bidet, electronic safe in selected categories, coffee/tea making facilities, mini fridge, satellite TV and in-house movies.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Karaoke
Airport transportation
Business Centre with Internet Access
Valet parking
Wifi
Indoor pool
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Shops
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Minibar
Flatscreen TV
Bath / shower
Safe
Telephone
Bottled water
Complimentary toiletries
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Languages Spoken
English, Chinese, Japanese, Malay
Location
Full view
100Great for walkers
Grade: 100 out of 100
256Restaurantswithin 0.5 km
50Attractionswithin 0.5 km
1,171Reviews22Q+A100Room tips
Reviews
Traveller rating
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Popular mentions
The minute I got down from my grab car, the hotel staffs were there to receive my bags and even took our bags to the room. The check in and check out was a smooth process. The room is spacious and equipped with all the facilities. The housekeeping staffs were helpful too and friendly. They always kept our rooms clean. The room service is good too. The hotel is very near to the famous nasi kandar Line Clear and Chowrasta market. I will definately stay here when I come back to Penang again. To all the hotel staffs, keep up the good work and thank you for keeping the hotel sanitised and keeping everyone safe. You are a frontliner too!
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Date of stay: December 2020Trip type: Travelled with family
Helpful
Response from Tony Goh, General Manager at Cititel Penang
Responded 20 Dec 2020
Dear gal9488, Selamat Sejahtera from Cititel Penang. Thank you for choosing Cititel as your preferred choice of accommodation whilst in Penang. First of all, thank you for sparing your precious time to share your feedback with us. I am very delighted and highly enthused to receive such favourable feedback from your recent review on us. We do take pride in catering to our guests’ needs the best way we can to provide a totally fulfilling experience. Your valuable feedback helps us to maintain a high standard of service and it certainly motivates us to provide a quality service to our patrons at all times. Thank you once again for taking the time to share your feedback and I want you to know that we deeply value your patronage and relationship with our hotel. In the meantime, it would be a great pleasure in serving you better again in the nearest future.
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For a 4-star Hotel it is as good as it gets. The rooms were refreshed recently with some old furnishings replaced. We got a nice promotion due to the current pandemic situation while in-house has a RM1 to upgrade to better room promotion. The bed however kinda hard to sleep on. Internet was good and our room at 16th floor has a very nice view of the strait of Melaka. You will find the hotel more than adequate for the reasonable rate and location within the city center.
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Date of stay: December 2020Trip type: Travelled as a couple
Helpful
Response from Tony Goh, General Manager at Cititel Penang
Responded 20 Dec 2020
Dear thai2021, Selamat Sejahtera from Cititel Penang. Thank you for choosing Cititel as your preferred choice of accommodation whilst in Penang. First of all, thank you for sparing your precious time to share your feedback with us. I am very delighted and highly enthused to receive such favourable feedback from your recent review on us. We do take pride in catering to our guests’ needs the best way we can to provide a totally fulfilling experience. Your valuable feedback helps us to maintain a high standard of service and it certainly motivates us to provide a quality service to our patrons at all times. Thank you once again for taking the time to share your feedback and I want you to know that we deeply value your patronage and relationship with our hotel. In the meantime, it would be a great pleasure in serving you better again in the nearest future.
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+1
Not my first time here and not my first review. As always, the location and the value for money keep me coming back here whenever in Penang and when i want to stay close to the town centre. I have decided to pay a biy extra and stayed at the newly refurbished rooms. We had a larger corner room and another twin bed standard room in order to have connecting rooms. The new rooms are reasonably acceptable at such price level. The hotel aircond can be quite cold at times despite setting it to the least cold mode. But in the overall i am always happy to return here again for its location and value for money.
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Date of stay: December 2020Trip type: Travelled with family
Helpful
Response from Tony Goh, General Manager at Cititel Penang
Responded 20 Dec 2020
Dear zmyusof, Selamat Sejahtera from Cititel Penang. Thank you for choosing Cititel as your preferred choice of accommodation whilst in Penang. First of all, thank you for sparing your precious time to share your feedback with us. I am very delighted and highly enthused to receive such favourable feedback from your recent review on us. We do take pride in catering to our guests’ needs the best way we can to provide a totally fulfilling experience. Your valuable feedback helps us to maintain a high standard of service and it certainly motivates us to provide a quality service to our patrons at all times. Thank you once again for taking the time to share your feedback and I want you to know that we deeply value your patronage and relationship with our hotel. In the meantime, it would be a great pleasure in serving you better again in the nearest future.
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The service at this hotel is excellent. We have been enjoying the promotion of RM 88 per night, and the service given to us is as good as the normal rack rate. The hotel maintains the service given to all patron of the hotel and we are honored to be their guests repeatedly. The best part of this hotel is the food outlets around the area. Don't miss out on the famous Air Nyior Tingkap (Coconut water), Tokua Rendang (friend tofu), chow rasta market where you can get most of the delicacies Penang has to offer. Due to Covid-19, we have been enjoying ordering food from various outlets in Penang that we love delivered by GrabFood like Harry Potter Tomato Rice, Hameediyah restaurant, kapitan restaurant and many more. Thank you Cititel for maintaining your service level, although the beach is far away, the view from your room is soothing and the fan installed in the room is an extra mention.…
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Date of stay: September 2020
Rooms
Location
Service
Room Tip: Sea facing
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Helpful
Response from Cititel Penang, General Manager at Cititel Penang
Responded 30 Sep 2020
Dear Amir-wife, Selamat Sejahtera from Cititel Penang. Thank you for choosing Cititel as your preferred choice of accommodation whilst in Penang. First of all, thank you for sparing your precious time to share your feedback with us. I am very delighted and highly enthused to receive such favourable feedback from your recent review on us. We do take pride in catering to our guests’ needs the best way we can to provide a totally fulfilling experience. Your valuable feedback helps us to maintain a high standard of service and it certainly motivates us to provide a quality service to our patrons at all times. Thank you once again for taking the time to share your feedback and I want you to know that we deeply value your patronage and relationship with our hotel. In the meantime, it would be a great pleasure in serving you better again in the nearest future.
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+1
Dear Mgt, Thank you for the brilliant service that you have given to me and my family. I will surely stays again next time. I would like to dedicate my thankful tough to Mr Suhaimi from the front office personnel who had made my stay most memorable and fun. He help us a lot when we were chek in 2 days ago. Management should give a credit to a person like him who is polite and so welcoming. Lastly thanks again to all the staff who give us such a happy stays.
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Date of stay: September 2020Trip type: Travelled with family
Helpful
Response from Cititel Penang, General Manager at Cititel Penang
Responded 15 Sep 2020
Dear Houzall, Selamat Sejahtera from Cititel Penang. Thank you for choosing Cititel as your preferred choice of accommodation whilst in Penang. First of all, thank you for sparing your precious time to share your feedback with us. I am very delighted and highly enthused to receive such favourable feedback from your recent review on us. We do take pride in catering to our guests’ needs the best way we can to provide a totally fulfilling experience. Your valuable feedback helps us to maintain a high standard of service and it certainly motivates us to provide a quality service to our patrons at all times. Thank you once again for taking the time to share your feedback and I want you to know that we deeply value your patronage and relationship with our hotel. In the meantime, it would be a great pleasure in serving you better again in the nearest future.
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PRICE RANGE
US$38 - US$59 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
cititel penang georgetown, cititel penang hotel georgetown
LOCATION
MalaysiaPenangPenang IslandGeorge Town
NUMBER OF ROOMS
451
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Claim Your Listing Frequently Asked Questions about Cititel Penang
Which popular attractions are close to Cititel Penang?
Nearby attractions include Cheong Fatt Tze - The Blue Mansion (0.2 km), Chulia Street (0.3 km), and The Camera Museum (0.4 km).
What are some of the property amenities at Cititel Penang?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Cititel Penang?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Cititel Penang?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Cititel Penang?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Cititel Penang?
Conveniently located restaurants include Cheang Kee, Laksalicious, and Junk Cafe.
Are there opportunities to exercise at Cititel Penang?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Cititel Penang have an airport shuttle?
Yes, Cititel Penang offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Cititel Penang?
Yes, dry cleaning and laundry service are offered to guests.
Does Cititel Penang offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Cititel Penang?
The staff speaks multiple languages, including English, Chinese, Japanese, and Malay.