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Cititel Penang

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Cititel Penang
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1,028 Reviews from our TripAdvisor Community

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Showing 884: English reviews
Shenzhen, China
Reviewed 31 January 2013

Cititel was a great experience. From staff that was considerate, friendly, knowledgeable and amenities that were top-notch, it was an overall great place to stay. Given its proximity to Fort Cornwallis, nightclubs and bars, as well as good shopping, it is a gem. The price was good, the location great, the staff was excellent and the food in the hotel...

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Helpful?
Thank Scott G
TonyGoh-GM, General Manager at Cititel Penang, responded to this review

Dear Guest Selamat Sejahtera from Cititel Penang and I trust that you had a good trip back to Jinan. Reading your review was indeed a great way to start the new month! THANK YOU for giving us full marks on our hotel facilities and services! I am very glad to note that you have thoroughly enjoyed your stay with us...

Singapore
Reviewed 29 January 2013

My family of three stayed here for the first time from 25/1/2013 to 28/1/2013 in a deluxe room(seaview).Checking in and checking out were hazzle-free.They have a transport and tour counter at the entrance,and it makes getting a car or a tour a breeze.You pay the cash and they issue a receipt.It sure beats going around looking for a cab.The 5...

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Helpful?
Thank HFLeong
TonyGoh-GM, General Manager at Cititel Penang, responded to this review

Dear Mr Leong Selamat Sejahtera from Cititel Penang! I am thoroughly delighted to know that you and your family have enjoyed your recent stay at Cititel Penang and thank you for taking the time to share your experience with us. It is always gratifying to know that we have exceeded our guests' expectations during their stay with us and your...

Kuala Lumpur, Malaysia
Reviewed 29 January 2013

we goot a connceting room, with a courtesy of the front desk staff name Rohan, the swimming pool is indoor, even its abit small compare to others, but its cozy with Jacuzzi :D walking distance to soho bistro, 7eleven, mamak stall just few min walk... room is big and clean, i got a sea view and KOMTAR view, inside the...

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Helpful?
Thank P.Varshini
TonyGoh-GM, General Manager at Cititel Penang, responded to this review

Dear Guest Selamat Sejahtera from Cititel Penang . Thank you for your kind review on your stay at Cititel Penang – my team and I are delighted to know that you had an enjoyable time in Penang. Sincere thanks for recommending us and we look forward to welcoming you and your friends back again soon. Best wishes and kind regards,...

Reviewed 28 January 2013

Checked in on the 26th Jan 2013 (Geoegetown, Penang) and greeted by their most helpful front desk. My friend and I booked 3 rooms for a night and asked for a little later checkout on the next day. The front counter ladies just let us checkout at 1:30pm. I had a great experience with Cititel and will definitely return on...

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Helpful?
Thank Strycher
TonyGoh-GM, General Manager at Cititel Penang, responded to this review

Dear Guest Selamat Sejahtera from Cititel Penang! It is most heartening to note that you have enjoyed your stay here - thank you for your positive comments and for your kind words about our Front Office team. My sincere thanks, once again, for taking the time to share your experience at Cititel Penang and for your recommendation. My team and...

Kuala Lumpur
Reviewed 28 January 2013

To be honest, I did not have a problem with this hotel until the end when I checked out. Location was good. Hotel is a bit old and outdated, but I suppose it is still clean and well maintained. Mattress was a bit hard for my liking. The aircon was a bit weak at night, and when you turn on...

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2Thank MacGrumpy
TonyGoh-GM, General Manager at Cititel Penang, responded to this review

Dear Guest Selamat Sejahtera from Cititel Penang. Thank you for sharing the experience of your recent stay with us and I regret to learn of the disappointment encountered during checking out. Please accept my sincere apologies for the lack of service and attention upon your check-out; I have identified the said staff who has since been reprimanded on his behaviour...

Singapore
Reviewed 24 January 2013

We booked 3 rooms and stayed on the 11th floor 2 corner rooms and a connecting room. Beautiful seaview and the corner room also has two windows, one facing the sea and the other facing the town. Bathrooms are large and clean, although a bit old in design. Opposite the hotel is the MPPP Cat shuttle bus which is free...

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Helpful?
1Thank Low H
TonyGoh-GM, General Manager at Cititel Penang, responded to this review

Dear Guest Selamat Sejahtera from Cititel Penang! I appreciate your taking the time to share the experience of your stay at Cititel Penang and Thank You very much for your gracious comments about our team members, facilities and service rendered. It is always a delight to know that we have exceeded your expectations and hope that you have had a...

Kuala Lumpur, Malaysia
Reviewed 20 January 2013

Cititel is at prime location. Everything is just walking distance. Hawker stalls, restaurants, 7/11 and pubs everything is right there. Rooms are small but clean and comfortable bed. Staff is friendly and help you find your way around the city / attractions and give some handy tips too. Great service. Breakfast is just too good. They have all the cuisines...

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Helpful?
1Thank Vikrant B
TonyGoh-GM, General Manager at Cititel Penang, responded to this review

Dear Guest Selamat Sejahtera from Cititel Penang! Thank you for your positive comments about your recent stay with us - It is always a delight to know that we have exceeded our guests' expectations during their stay with us and your appreciation of my team, the service and facilities is great motivation to all of us here. My sincere thanks,...

Johor Bahru, Malaysia
Reviewed 19 January 2013

I find this hotel remarkably well situated in the heart of Penang's George Town. Penang as everybody know is also the heart of Malaysian's food culture. It is no suprise that we find it extremely convenience to find that most great Penang authentic food such as Nasi Kandar, Cendol, Char Koay Teow and many more is just at walkable distance...

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Helpful?
Thank Ali_Anwar_Ahmad
TonyGoh-GM, General Manager at Cititel Penang, responded to this review

Dear Guest My sincere thanks for your kind and gracious compliments of our services and facilities during your recent stay at Cititel Penang – they are truly appreciated. It is always gratifying to learn that we have exceeded your expectations during your stay - I will share your kind comments with my team, who will be equally delighted to know...

jakarta barat
Reviewed 18 January 2013

if you go Penang can choose this hotel , the location is strategic and easy to find delicious food like de tai tong dim sum , only 2 minutes walk. Go to 1st avenue also very near , about 15 minutes walk.

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1Thank elisabethadwin a
TonyGoh-GM, General Manager at Cititel Penang, responded to this review

Dear Guest Selamat Sejahtera from Cititel Penang . Thank you for recommending Cititel Penang – my team and I appreciate your kind review and we look forward to welcoming you and your friends back soon. Best wishes for a great year ahead! With kind regards Tony Goh General Manager

Derby, United Kingdom
Reviewed 15 January 2013

Quite a grand hotel when you walk in. The room was very clean, spacious and the bed provided us with good sleep. The staff are really great. Totally on the ball. Breakfast was very varied, catering for Japanese, Chinese, Indian and Malaysian. Western too, but why bother? Loads of fruit, salad, juices and OK coffee. Again, the staff there are...

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Helpful?
1Thank castino
TonyGoh-GM, General Manager at Cititel Penang, responded to this review

Dear Guest Selamat Sejahtera from Cititel Penang and I trust that you had a good trip home. Thank you for your gracious comments on our hotel facilities and services - I am very glad to note that you have thoroughly enjoyed your stay with us at Cititel Penang and it is most gratifying to know that we have exceeded your...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
Along bustling Upper Penang Road, in the heart of George Town. Easy access to commercial and government offices, 30 minutes by car from Penang International Airport, 5 minutes drive to Penang Ferry terminal, 5-10 minutes walk to nearby tourist attractions such as street arts and UNESCO heritage trails, 15-minutes walk to Chowrasta market and Mydin Hypermarket, 20-minutes walk to Komtar/Prangin Mall/1st Avenue Mall, 20-minutes walk to Esplanade/Beach Street and the Red Garden Hawker Centre is located just opposite the hotel. 451 comfortably furnished rooms inclusive of executive rooms, broadband internet, LCD TV, long bath, bidet, electronic safe in selected categories, coffee/tea making facilities, mini fridge, satellite TV and in-house movies. ... more   less 

Additional Information about Cititel Penang

Address: 66 Jalan Penang, George Town, Penang Island 10000, Malaysia
Region: Malaysia > Penang > Penang Island > George Town
Price Range: RM225 - RM358 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cititel Penang 4*
Number of rooms: 451
Reservation Options:
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Also Known As:
Cititel Penang Georgetown
Cititel Penang Hotel Georgetown
Cititel Penang George Town
Hotel Style:
#3 Spa Hotel in George Town
#8 Luxury Hotel in George Town
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Questions & Answers

Here's what travellers have asked, with answers from Cititel Penang staff and other travellers.
13 questions
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Questions? Get answers from Cititel Penang staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on floor 28, quite and non smoking room”
 of 5 bubbles sowmyaa2017, 9 Mar 2017 | Read review
“city view room”
 of 5 bubbles rajasekhark_13, 6 Mar 2017 | Read review
“Room on the high floor facing the sea is more relaxing”
 of 5 bubbles lmakk109, 10 Jan 2017 | Read review
“Request for sea view room”
 of 5 bubbles seaton188, 31 Dec 2016 | Read review
“Room 1615 very high floor for non smokers and with good seaview”
 of 5 bubbles KiKi2148, 28 Dec 2016 | Read review
5 of 5