Gurney Bay Hotel, A Parkroyal Hotel
53 Persiaran Gurney, George Town, Penang Island 10250 Malaysia
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Avg. RM 219 /night, 11/4 - 11/5
RM 254
per night
RM 237
per night
RM 219
per night
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4.0
#36 of 123 hotels in George TownLocation
Rooms
Value
Cleanliness
Service
Sleep Quality
Discover Penang's vibrant culture and heritage at Gurney Bay Hotel, a PARKROYAL Hotel, just steps from the famous Gurney Drive. Enjoy ocean or Penang Hill views from one of 368 elegantly appointed rooms. Savor international cuisine at The Café, unwind at the Lobby Lounge, and host events in our hotel. Your perfect getaway in Penang awaits!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Tennis court
Airport transportation
Business Centre with Internet Access
Parking
Wifi
Fitness / spa changing rooms
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Concierge
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Room features
Air conditioning
Room service
Safe
Minibar
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Bay View
Harbour View
Languages Spoken
English, Chinese, Malay
Location
53 Persiaran Gurney, George Town, Penang Island 10250 Malaysia
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 81 out of 100
81
Penang Intl Airport
16.5 km•
See all flights
Car Hire
58 Restaurants
within 0.5 kilometers
924Reviews7Q+A100Room tips
Reviews
Traveller rating
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Detailed Reviews
If you want a quiet and peaceful place to sleep, this hotel is perfect. The room is clean, very spacious and very posh. The bathroom is wonderful. The recep service is efficient and friendly. For shopping at gurney plaza, you need to walk about 10 mins if you don't drive. There is not much streetfood near the hotel, you need to go for restaurants. There is gurney hawker centre, but only the char kway teow is tasty. For authentic streetfood, you need to go Georgetown. The location is a little far from Georgetown, so you need to take Grab to tourist places in Georgetown.The buffet breakfast is very disappointing. Basically, you should only book this hotel if you have a car to get around or you don't mind taking grab rides every day.
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Date of stay: December 2019
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Went for buffet dinner this Friday 10Jan2020 The food not bad firstly the baby lobster well cooked but after few times refilled realize its half cook only and able to observe the crystal clear colour lobster meat. The on duty chef at Char Koay Teow corner always missing, I able to saw him at 8pm n after that was missing all the time until end of the buffer. The restaurant staff friendly enough and helpful.
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Date of stay: January 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Evergreen International Hotel is located at Gurney Drive, Penang. This is one of the oldest hotels in this area; the hotel has complete facilities, such as a restaurant, a big car park connected to the hotel, a swimming pool, a gym, and spa facilities.
The location was surrounded by local food center and mall. The room has a sea view and city view. The service was great.
The most affordable hotel in Gurney with full hotel facilities. It's a popular hotel among mature people.
The location was surrounded by local food center and mall. The room has a sea view and city view. The service was great.
The most affordable hotel in Gurney with full hotel facilities. It's a popular hotel among mature people.
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Date of stay: September 2022Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I booked 8 rooms for 15 people withwith breakfast. We had vegitarians and non vegitarians. The morning breakfast did not have option for vegitarians. We were told the hotel does not cater for vegitarians. After a bit of negotiations they decided to provide fried rice and noodles for the vegetarian every day. After the second day the whole group was very unhappy with the quality of food and service. We all cancelled breakfast.
Rooms were good and Specious the mini bar was free which contained 2 bottles of water and 3 cans of drinks only plus point.
Check In
Check in process were well prepared and organised. However, the whole group was charged deposit of RM 2,000/- . For those who paid debit card were charged straight away. For those who paid by credit card, the amount was placed on hold, confirming the hold will be cancelled in 24 hours after full settlement.
Check out - worst experience ever
1. Invoice for other purchases at bar ext were not attached to the main invoice.
2. Each group were charged differently. Each and every line had to be checked. As for 3 couples who left early in the morning didn't even have enough staff to check the invoice. Some were charged more some less, some correct.
3. All of us were requested make final payment. They charged again for the people paid by debit card for the second time. For those who paid by credit card the hold was released only after 5 days. Not as mentioned at check in. Ridiculous.
Staff
Restaurant staff some were good, some were too slow.
Reception check in staff were good. Check out staff very incompetent. I had to make international calls 4 times to discuss my invoice and get the hold cleared, the staff who answered the phone were very sarcastic, kept asking me to call back saying the manager was not available.
Over all hospitality and services 👎 very poor. Will not recommend this hotel to anyone.
Rooms were good and Specious the mini bar was free which contained 2 bottles of water and 3 cans of drinks only plus point.
Check In
Check in process were well prepared and organised. However, the whole group was charged deposit of RM 2,000/- . For those who paid debit card were charged straight away. For those who paid by credit card, the amount was placed on hold, confirming the hold will be cancelled in 24 hours after full settlement.
Check out - worst experience ever
1. Invoice for other purchases at bar ext were not attached to the main invoice.
2. Each group were charged differently. Each and every line had to be checked. As for 3 couples who left early in the morning didn't even have enough staff to check the invoice. Some were charged more some less, some correct.
3. All of us were requested make final payment. They charged again for the people paid by debit card for the second time. For those who paid by credit card the hold was released only after 5 days. Not as mentioned at check in. Ridiculous.
Staff
Restaurant staff some were good, some were too slow.
Reception check in staff were good. Check out staff very incompetent. I had to make international calls 4 times to discuss my invoice and get the hold cleared, the staff who answered the phone were very sarcastic, kept asking me to call back saying the manager was not available.
Over all hospitality and services 👎 very poor. Will not recommend this hotel to anyone.
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Date of stay: February 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The smell in the air was not fresh, there needs to be some sort of fresh air into the rooms. The rooms are in a desperate need of refurbishment, especially the carpets. They need a steam clean as they were so worn out and dirty. Our toilet was not working on the first night and the next day, the water in the sink would not go down and the bathroom door stopped closing properly. We found old dirty socks beside the bedside table when we were trying to use the plugs. The apples that were in the room were definitely not fresh. The restaurant seemed to be empty the whole time we were there, so we were careful not to go there due to the standards of the room as well.
On a positive note, the tennis courts were great and the pool looked good too (though we didn't go in). There was parking in the hotel, free of charge, which was convenient. The drinks provided in the room were thoughtful.
Price-wise, the hotel was not bad value, but it should not be rated as a five star.
On a positive note, the tennis courts were great and the pool looked good too (though we didn't go in). There was parking in the hotel, free of charge, which was convenient. The drinks provided in the room were thoughtful.
Price-wise, the hotel was not bad value, but it should not be rated as a five star.
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Date of stay: July 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
+1
When I booked this hotel, I tried my luck by writing a remark that we would like to early check-in as our flight was early in the morning. I was surprised that I received a message to ask what time we wanted to check-in. They said they will try to let us check-in by 12pm but it ends up we still need to wait until 2pm. We need to pay RM6 (I forgot what is it for? By the way, I'm a Malaysian). The parking is free for hotel guests, you just need to provide your room number or show them the room key if anyone requests a parking fee from you. There is a station of rental bikes right in of the hotel entrance. The room was really spacious although it was kind of old. If you have time, do bring your swimming suit or gym attire as they have some good facilities. They have a small little gym with ample machines and a reasonable size swimming pool. The jacuzzi and sauna are separated for males and females. They have places for you to take a bath, change and dry after using their facilities. The hotel is strategically located nearby gurney plaza and paragon mall. The gurney hawker center is within walking distance too. Overall, we're satisfied with our stay.
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Date of stay: September 2022Trip type: Travelled as a couple
Room Tip: Free parking for hotel guest. Bike rental at hotel entrance. Car rental behind hotel. Shopping...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
On business trip for 6 days. Great service - had fresh fruit, bottle water and soda stocked daily for free. Included breakfast had full buffet of western, Indian and noodles. Staff learned I liked to have Coca Cola with my breakfast and had it ready each morning. Decor is a little dated but everything is very clean and attended to
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Date of stay: November 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
From my point of view, the Evergreen Laurel Hotel shows in a brilliant way, how a hotel should look like. The arrival area is very spacious and remarkable. Staff is friendly and helpful, the rooms are big enough, clean and we felt comfortable from the first moment. The breakfast buffet is very much asian, that’s why I just cannot give 100% approval.
Nevertheless, I would come back
Nevertheless, I would come back
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Date of stay: February 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I stayed 2 nights , Hotel room quite big and clean , TV consider old model . Location quite quiet but walking distance to eating place , restaurant and shopping mall.
Staffs of facilities (gym/ spa / pool & tennis court ) are very friendly & helpful, but during my two days stay , both sauna & steam room are out of order. Overall is good :)
Staffs of facilities (gym/ spa / pool & tennis court ) are very friendly & helpful, but during my two days stay , both sauna & steam room are out of order. Overall is good :)
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Date of stay: February 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Love the hotel. Strategic location. Facing the park and beach. Within walking distance to malls and food outlets. The room is very spacious, looks like recently refurbished. The beds are very comfortable. Cleanliness are top notch. They provide welcome fruits and soft drinks in the room. Even have full set complimentary toiletteries, of which most hotels do not provide anymore.
Overall, we are extremely happy to stay here.
The staff are friendly and attentive.
We heard that there will be new management taking over the hotel from Sept24 onwards. Hope the service will be as good.
Overall, we are extremely happy to stay here.
The staff are friendly and attentive.
We heard that there will be new management taking over the hotel from Sept24 onwards. Hope the service will be as good.
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Date of stay: August 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I did not use the pool. Sorry, can't help with it's location.
HI, you can request from the reservation.
per my previous experience in other local hotels, they may arrange for early check in for you provided they have extra rooms, sometimes, they may request the guest to wait for an hour or 2 for them to do quick housekeeping, in order to release the room earlier for the guest.
Definitely no animals allowed
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PRICE RANGE
RM 276 - RM 403 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
evergreen laurel georgetown, hotel evergreen laurel
LOCATION
MalaysiaPenangPenang IslandGeorge Town
NUMBER OF ROOMS
368
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Claim Your ListingGURNEY BAY HOTEL, A PARKROYAL HOTEL (R̶M̶ ̶3̶6̶3̶) RM 267: UPDATED 2024 Reviews, Price Comparison and 1,089 Photos (Penang) - Tripadvisor
Frequently Asked Questions about Gurney Bay Hotel, A Parkroyal Hotel
Which popular attractions are close to Gurney Bay Hotel, A Parkroyal Hotel?
Nearby attractions include Dhammikarama Burmese Temple (0.4 km), Chaiya Mangalaram Thai Buddhist Temple (0.5 km), and Sand Art Corner (0.2 km).
What are some of the property amenities at Gurney Bay Hotel, A Parkroyal Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Gurney Bay Hotel, A Parkroyal Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Gurney Bay Hotel, A Parkroyal Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Gurney Bay Hotel, A Parkroyal Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Gurney Bay Hotel, A Parkroyal Hotel?
Conveniently located restaurants include Orinea Restaurant, Bali Hai Seafood Market, and Song River.
Are there opportunities to exercise at Gurney Bay Hotel, A Parkroyal Hotel?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Gurney Bay Hotel, A Parkroyal Hotel have airport transportation?
Yes, Gurney Bay Hotel, A Parkroyal Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Gurney Bay Hotel, A Parkroyal Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Gurney Bay Hotel, A Parkroyal Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Gurney Bay Hotel, A Parkroyal Hotel?
The staff speaks multiple languages, including English, Chinese, and Malay.