We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sunway Hotel Georgetown Penang

Visit hotel website
Traveller (836)
Room & Suite (526)
Video (1)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Nestled amidst the vibrant city life and heritage charms of GeorgeTown, Penang, Sunway Hotel Georgetown Is the preferred 4-star hotel for business and leisure travelers to the Pearl of the Orient. It is easily accessible to major commercial and business hubs as well as the numerous tourist attractions and farmed hawkers centres. The iconic Penang Bridge, Ferry Terminal and the Penang Internation Airport are just a short drive from the hotel. Sunway Hotel Georgetown has the honour of being location in a UNESCO World Heritage site as well as within walking distance from the renowned KOMTAR Building.
Read more
Property amenities
Pool
Free parking
Restaurant
Room service
Fitness Centre with Gym / Workout Room
Breakfast included
Bar/Lounge
Free High Speed Internet (WiFi)
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Wheelchair Access
Show more
Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Good to know
HOTEL STYLE
Family
Business
HOTEL CLASS
Hotel links
Visit hotel website
1,634Reviews
1,235Photos
46Q+A
100Room tips
Traveller rating
  • 375
  • 800
  • 305
  • 104
  • 50
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
+4
Well hubby and I arrived back in Perth WA early this morning after a 11 night stay at the fantastic Sunway Hotel, once again we were treated like royalty, check-in was fast, and as it was our 4th stay they went all out and decorated out our room. I also celebrated another
Read more
Response from SunwayHotelGT, Public Relations Manager at Sunway Hotel Georgetown Penang
Responded yesterday
Dear 193sandym, Greetings from Sunway Hotel Georgetown! Thank you for your kind review. We are pleased to hear that you and your husband had a positive experience in your recent stay with us. We are very fortunate to have a team of very dedicated employees who make customer satisfaction their top priority. We appreciate your kind words about our comfy room, food quality and services provided. Your kind feedback will be conveyed to our employees and we are sure that such praise will be an added motivation to them. Nevertheless, we are most grateful for your patronage to our hotel. We await the pleasure of greeting you again, and wish to thank you for making Sunway Hotel Georgetown Penang your preferred choice of accommodation in Penang. Yours sincerely, The Management
Read more
I would rate my overall experience as satisfied. The service quality was good and efficient. The breakfast was satisfactory. The staffs were courteous and helpful. The location of the hotel is excellent with a lot of choices for food from Chinese hawker food, Halal Indian Muslim
Read more
Response from SunwayHotelGT, Public Relations Manager at Sunway Hotel Georgetown Penang
Responded 1 week ago
Dear leemokcheng, Greetings from Sunway Hotel Georgetown! Thank you for your kind review. What a pleasure to learn that you had enjoyed your recent stay with us. Your kind comments will be circulated to our management team and we are sure that such praise will be an added motivation to our staff. Indeed, our hotel location is strategically located in the heart of Georgetown and received many positive feedback in terms of convenience, famous local eateries spot. We are delighted that you have enjoyed your stay with us during this visit. We await the pleasure of greeting you again in the near future. Kind Regards, The Management
Read more
Good location, 15 minutes or so to walk to the main areas of interest. Or book one of the excellent ,quickly available and very reasonably priced Grab cars.The hotel is situated right on top of the very much worth visiting New Lane Hawker Centre and many other food options,one
Read more
Response from SunwayHotelGT, Public Relations Manager at Sunway Hotel Georgetown Penang
Responded 4 weeks ago
Dear Simontees Greetings from Sunway Hotel Georgetown Penang! Thank you for your kind review. Our hotel location is strategically located in the heart of Georgetown and received many positive feedback in terms of convenience, famous local eateries spot. We are glad that our rooms, services and facilities are up to your expectations. We thank you for highlighting the windows' cleanliness to us, giving us an opportunity to further enhance our service standards. We hope this single experience does not mar your overall impression towards our hotel. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management
Read more
The hotel staffs are friendly. The room are big and clean. Location is just walking distance to the Sunway Carnival Mall. There are many restaurants around the area. However, the hotel breakfast has not much choices. Nothing special about it.
Read more
Response from SunwayHotelGT, Public Relations Manager at Sunway Hotel Georgetown Penang
Responded 4 weeks ago
Dear Flyer298585 Greetings from Sunway Hotel Georgetown Penang! Thank you for your review. We believe your comments were for our sister property, Sunway Hotel Seberang Jaya, located on the Penang mainland. Nevertheless, we are glad that you enjoyed your stay there, and we will forward your feedback on the breakfast for their attention and product improvements. We hope to welcome you one day to our hotel, and wish you a pleasant day ahead! Kind regards, The Management
Read more
Stayed here for a week. Great location- 15 min walk to Komtar bus station if you want to go round the island ( great bus service ). We also caught the airport bus to Komtar and found the hotel easily. Hawker market next door as well as plenty of other places. Big shopping mall
Read more
Response from SunwayHotelGT, Public Relations Manager at Sunway Hotel Georgetown Penang
Responded 17 Feb 2019
Dear Ilovetravel1967, Greetings from Sunway Hotel Georgetown Penang! Thank you for your kind review. We are glad that our services are up to your expectations. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management
Read more
Previous
Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
Professional photo exclusively commissioned by TripAdvisorSunway Hotel Georgetown Penang
The Suite at the Sunway Hotel Georgetown Penang
Professional photo exclusively commissioned by TripAdvisorSunway Hotel Georgetown Penang
The Suite at the Sunway Hotel Georgetown Penang
Professional photo exclusively commissioned by TripAdvisorSunway Hotel Georgetown Penang
The Deluxe Room at the Sunway Hotel Georgetown Penang
Professional photo exclusively commissioned by TripAdvisorSunway Hotel Georgetown Penang
The Deluxe Club Room at the Sunway Hotel Georgetown Penang
Photo provided by managementSunway Hotel Georgetown Penang
Deluxe Room
PreviousNext
123456106
Which floors are the family rooms located at??
I think the hotel has many family rooms at all every level. I stayed at a room for family with connecting door to another room. You must make family room reservation before check-in. Please take note Family room sound proofing is not that good.
0 votes
Show all answers
Is there availability for early checkin and will there be early checkin fees?
early check in is subject to the rooms available as if the hotel is full then its not
0 votes
Show all answers
Hair dryer - Yes Iron and ironing board - not in room but I am sure you can ask
0 votes
Show all answers
Hi can i check with there’s connecting rooms? or family rooms?
The nice big room that we had have connecting door
0 votes
Show all answers
We found it extremely handy for maps and if you want to make local calls. We took it most places in Penang and it worked very well. Yes you can delete your data when finished and make international calls but not to Australia. Honestly no complaints with it.. just a great service provided that we found very useful.
1 vote
Show all answers
PreviousNext
12345610
"higher up is quieter"
"Front views look towards Time Square, Komtar. Rear views towards the hills and other heritage views..."
"Choose Komtar facing room"
"Ask for a receipt confirming there are no incidentals incurred when checking out"
"all rooms are good"
PreviousNext
12345620
PRICE RANGE
US$51 - US$97 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sunway hotel georgetown
LOCATION
MalaysiaPenangPenang IslandGeorge Town
NUMBER OF ROOMS
250
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing