Syok @ Chulia
458 Chulia Street, George Town, Penang Island 10200 Malaysia
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About
#5 of 73 hostels in Penang Island
Location
Cleanliness
Service
Value
George Town Residences has a capacity of 64 persons including separate dorm for females. Rates are inclusive of tax and breakfast, free wifi. They are air-conditioned, come with personal secured lockers, personal sockets and personal reading lights, super single size bunk beds with spring mattresses and bathrooms with rain head hot showers and all bathroom amenities. George Town Residences provides a lounge area where guests can enjoy complimentary coffee/tea all day, watch TV, enjoy the collection of DVDs, magazines, dart board, foosball table, board games, free WiFi. Located at the heart of the city Georgetown, UNESCO heritage area. George Town Residences is located at the junction of Leith street and Chulia Street. There are a number of restaurants nearby. Right on Penang street, which is just across this HOSTEL, there are many shops selling clothes, souvenirs. Trishaws, taxis and buses are easy available.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Free breakfast
Game room
Meeting rooms
Baggage storage
Non-smoking hotel
24-hour front desk
Street parking
Wifi
Vending machine
Shared bathroom
Shared kitchen
Shared lounge / TV area
Sun terrace
Ironing service
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Room features
Air conditioning
Housekeeping
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Modern
Languages Spoken
English, Chinese, Filipino, Malay
Location
100Great for walkers
Grade: 100 out of 100
322Restaurantswithin 0.5 km
56Attractionswithin 0.5 km
458 Chulia Street, George Town, Penang Island 10200 Malaysia
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315Reviews5Q+A0Room tips
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+1
The hostel has a great location, but that it. The room was not clean, bedsheets unchanged and dirty.. Broken shower and toilet. Has to pay a locker at the reception, they don't provide it. No ac remote in the room, frozen room. The point is, the very bad management. The owner should take care of it. This place could be very good but so dirty...
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Date of stay: July 2019Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Take my advise and don’t make the mistake I did. This the the ultimate catfish hostel. Looks nothing like the images you will see. Disgusting and dirty room (that is being polite). My foot went through a termite eaten floorboard. The staff (who we’re friendly) took us to our room which was still dirty from the previous user. He explained they just checked out, hardly believable. The bathroom covered in a stench of urine, mould and grime. Breakfast is disgracefully unhygienic, mouldy bread and dirt everywhere. Adding a 100RM deposit cost for keys.... it’s laughable and ludicrous. Without doubt the worst place I have ever stayed in, period. A positive is it’s location, good for walking to all the attractions and different districts. However...... Do Not Stay Here!
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Date of stay: June 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
I was treated like a pervert and a criminal by the staff and two guests. They took my phone lying to me and one of the guests threatened to beat me when I asked my phone back. The staff did nothing for me and kept lying. I asked to call the police (I couldn't do it by myself without my phone) and the staff refused to do so.
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Date of stay: May 2019Trip type: Travelled solo
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
+1
I would love to rate Georgetown residences higher but due to a number of reasons I am unable to. Our first impressions of the hostel were great, free WiFi, free breakfast, spacious rooms and modern, fun decor. This all lived up to what was expected to begin with and the hostel also provided towels and spacious lockers which really pleased us. However, once we had settled in we realised that the WiFi didn’t connect in the room and we were left unable to have breakfast on two of our four days due to the hostel running out of bread. They also ran out of tea, butter and creamer on these days. We told reception but he just said he’d been busy and we were left to pay for our breakfast again elsewhere. In addition to the lack of breakfast, there was another problem which made our stay uncomfortable. We were put into a girls dorm with only one other guest in. She was a long term tenant who had sectioned off a corner of the room with blankets. This was fine apart from she told us off for being too loud when we had just checked in at 8:30pm, before lights out. The problems continued when the next day when she blasted music for hours then watched a whole film without her headphones in, only to ask us to be quiet again at 9pm when we got back from dinner. I asked her to stop playing her music and we would try to be quieter. The next day we received an apology note and gift from her and we forgot about the incident, despite her continuing to play music. On the following day she decided to have a go at us for not giving her a thank you gift for her apology, which we never asked for! She ended up being very rude and sarcastic. Her attitude towards us completely ruined our stay here and we would not return. Other guests have told us she has made people leave or change rooms. My advice to the hostel would be to ask her to leave. She is ruining your reputation. Without her this would have been a 4 star review with breakfast as the only downfall (as we managed to log into the WiFi from the cafe below). I’d happily return and recommend this place to others if this girl were not there. …
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Date of stay: May 2019Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
If you have to leave at morning, be careful,that you get your deposit back. They know that I have to leave at 7.15am, and reception should open 7am. But no staff at reception. So I din't get my deposit. 😕
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Date of stay: April 2019Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
It's a real shame about this hostel. It's in a great location, the beds are lovely, the communal area is good and it has a very modern feel to it. However, the staff don't clean or maintain the place at all. I stayed 4 nights here and the shared bathroom only got cleaned on my last day because someone had mentioned it to reception. Out of the 3 toilets only 1 had toilet tissue for all my stay and out of the 2 showers only 1 works and that is still broken (all in the girls bathroom). With check in and check out they don't seem to know who's in what room. When walking passed reception the girl with the bow on top of her head is CONSTANTLY on her phone, doesn't even acknowledge you are there. She really doesn't have any interest in the company at all. I really hope she is a volunteer and isn't getting paid for doing nothing. There are signs all over asking you to remove your shoes but I saw the housekeeper out in the street in a pair of sandals then in the kitchen with the same sandals on then the girl with the bow doing the same. Just don't even adhere to their own rules. Such a shame. Hopefully if I do ever return they will have a team that care and clean.…
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Date of stay: April 2019Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
The interior of the hostel is lovely and the keycard system is great. I felt safe to leave my stuff in the dorm. Beds are nice, lower bunks got curtains and upper ones got a high wall giving you privacy. Huge plus! Hot showers, rather clean bathrooms. Then the reasons I couldn’t give 5 stars. 1. WiFi not working almost at all during 2 night stay!? In the reception extremely slow, in the dorms not working at all and in the lounge area sometimes ok and then really slow. This was a huge issue for a person working online. It’s 2018, good WiFi is a basic thing in accommodations. 2. The reception had a staff member that seemed moody, even a bit annoyed and arrogant when asking for help. 3. My blanket stunk of laundry detergent so much that I got a headache. Laundry detergents are one of the most toxic products around, it’s advisable to use natural products! And definitely not overuse the conventional ones.…
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Date of stay: December 2018Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
We thoroughly enjoyed our stay here. It’s easy to find, great location and is in walking distance of everything you need to see in Georgetown. The dorms are spacious, very clean and secure - the doors are opened with room cards and lockers are provided in the rooms. The beds are a good size also. There is a communal area upstairs which is great for relaxing - free tea and coffee all day which is a bonus!! On our last night they hosted a party and cooked food for all the residents and bought pizza. We had great fun here and met loads of new people. The reception wasn’t great as we had to check out early but we were assured someone would be there for half 7, when we checked out and they weren’t, meaning we had to wait. Overall, a great stay - would recommend
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Date of stay: November 2018Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Overall satisfactory stay, but there's one thing which is not satisfied- reception counter. Most of the time there are no one in the counter. Waited almost 20 minutes outside at 9pm on the first day of checking in, no door bells and no body is answering the calls. On the day of checking out (7.45am), nobody is in the counter too, and the phone number given is not functional at all. Hopefully there's improvement.
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Date of stay: October 2018Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
It's 430am right now and I can't sleep because A.c. does not work. I hope they will fix it tomorrow morning and offer us compensation. I'll keep this review updated. This is a complete joke. How could they allow this?
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Date of stay: September 2018Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
LOCATION
MalaysiaPenangPenang IslandGeorge Town
NUMBER OF ROOMS
64
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Frequently Asked Questions about Syok @ Chulia
Which popular attractions are close to Syok @ Chulia?
Nearby attractions include Cheong Fatt Tze - The Blue Mansion (0.3 km), Chulia Street (0.2 km), and Kapitan Keling Mosque (0.2 km).
What are some of the property amenities at Syok @ Chulia?
Some of the more popular amenities offered include free wifi, free breakfast, and meeting rooms.
What food & drink options are available at Syok @ Chulia?
Guests can enjoy free breakfast during their stay.
Is parking available at Syok @ Chulia?
Yes, paid public parking nearby and street parking are available to guests.
What are some restaurants close to Syok @ Chulia?
Conveniently located restaurants include The Loft - Love Lane, Laksalicious, and Junk Cafe.
Which languages are spoken by the staff at Syok @ Chulia?
The staff speaks multiple languages, including English, Chinese, Malay, and Filipino.
Are there any historical sites close to Syok @ Chulia?
Many travellers enjoy visiting Armenian Street (0.6 km), George Town (0.7 km), and Cheong Fatt Tze - The Blue Mansion (0.3 km).