Museum Hotel

Museum Hotel

No. 76 Jalan A.S Mansoor Off Transfer Road, George Town, Penang Island 10050 Malaysia
Traveller (700)
Panorama at the Museum Hotel
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Panoramas (8)
Room & Suite (219)

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About

4.5
#24 of 122 hotels in George Town
4.2 of 5 bubbles
Location
4.6 of 5 bubbles
Cleanliness
4.7 of 5 bubbles
Service
4.3 of 5 bubbles
Value
Step back in time and savour the opulence of a bygone era at the Museum Hotel. Located in a restored historic building in the heart of George Town, this gem of a boutique hotel offers a unique glimpse into the golden past of this world heritage listed city. Each spacious, luxuriously appointed themed suite is one-of-a-kind, and a guests-only museum within the hotel features a remarkable private antique collection. Immerse yourself in the rich history and culture of Penang while you indulge your senses in luxury at the Museum Hotel.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Bicycle rental
Car hire
Conference facilities
Banquet room
Manicure
Street parking
Wifi
Coffee shop
Breakfast available
Complimentary Instant Coffee
Taxi service
Pedicure
Rooftop terrace
24-hour security
BBQ facilities
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
Sun deck
Sun terrace
Sun umbrellas
24-hour check-in
24-hour front desk
Laundry service
Ironing service
Room features
Allergy-free room
Air conditioning
Desk
Housekeeping
Safe
Refrigerator
Cable / satellite TV
Bath / shower
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Classic
Mid-range
Languages Spoken
English, Chinese, Japanese, Malay

Location

No. 76 Jalan A.S Mansoor Off Transfer Road, George Town, Penang Island 10050 Malaysia
668Reviews15Q+A86Room tips
Traveller rating
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Detailed Reviews
Travellator wrote a review Mar 2020
4.0 of 5 bubbles
The hotel is set in an old colonial cum peranakan Chinese style which makes you feel as if you are transported back to another generation or era. How cool is that!

We stayed on the 1st floor, twin-bedded. Beds were comfy and the room though small, came with tea and coffee making facilities, mini fridge and safe. The bathroom is spacious and there's some kind of fresh air circulating through an air vent in the bathroom ceiling. Love the sink with only one tap which supplies lukewarm water instead of freezing cold water we find in practically all hotels. The floor boards in our room were a little creaky, but this adds to the charm of this heritage building.

There's free Wi-Fi in the hotel and for the most part, it was ok. Love the location as the hotel is in a quiet part of town yet only a 5 minute walk into the centre of town. There's free parking too.

The staff here are very friendly and we would stay here again on our future visits to Penang.
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Date of stay: March 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Renato G wrote a review Mar 2020
Reykjavik, Iceland
4.0 of 5 bubbles
I booked a deluxe room with a king-size bed for 2 nights. It is a historic hotel with a unique charm and architecture. The room is small, electricity plugs are few. The floor and bed were squeaky. The wi-fi was not always working, which affected my work, as I was on a business trip. Breakfast was OK, the service not too enthusiastic, but most other staff were friendly, efficient and helpful. I love the roof-top terrace while the pool is a mini mini mini pool; I would say that the pool is rather a decoration than practical to use. The location is good, several restaurants and stores in walking distance and many interesting streets in the neighbourhood to explore the old town. The hotel offers very affordable rates, therefore excellent value for money, if you like a historic and rustic type of hotel.
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Date of stay: February 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JoandG1 wrote a review Feb 2020
4.0 of 5 bubbles
We stayed 4 nights in February, very clean, staff helpful and great position for visiting Penang. We walked to Little India and around George Town to see the street art easily. Penang Hill a short taxi ride away (RM23)
Bar area in hotel very nice. We thought breakfast could have been better and a little more varied although enjoyed musli.
We were very disappointed as on our last evening we ordered taxi to take us the get ferry to Langkawi for 7.45am. We asked for an early breakfast ( which we paid for when booking hotel). We were told it was impossible as kitchen didn't open till 8am and we weren't offered a refund. When we arrived in reception at 7.35am we saw others tucking into their breakfasts, so in fact we could have had ours before getting taxi.
Other than that one issue it was a delight to stay here.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Terri T wrote a review Jan 2020
San Francisco, California
4.0 of 5 bubbles
I chose the museum hotel because it offered family rooms, rooms with 3 beds that can accommodate 4 people per room. My family of 7 took up 2 rooms. It's a tad bit too far for walking in the heat to the sites in the protected zone, but you can catch a ride through grab for 7 RM to the popular spots. When it cools down in the evening a walk is bearable.
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Date of stay: January 2020
3.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
mapleyap wrote a review Sept 2022
Melaka, Malaysia
3.0 of 5 bubbles
Recently the hotel management was change. It was no TV channel, no kids games set as per their website shown.
We booked 5 bed rooms, it end up the room was with 2 level, level 1 is a small living room and level 2 is after climbing the narrow rock stairs with all the bed and the wash room locate.
It was weird that the coffee making area is at the first level but the water basin to make the coffee is on the second floor, again the rock stair climbing make me tired.
The breakfast..OMG, it was not in the previous review which was so delicious and so much selection. During the 2 days stayed, the so call"buffet breakfast" was only 2 main dish ( friend noodle + fried rice), 2 fried dishes ( fried sausage and fried chicken), 1 soup, 1 corn flake with milk, coffee and tea, orange soda that's all.
The second day repeat the similar spread, not even single piece of bread and fruit that they were serving. The orange juice that they serve was actually the soda drink..OMG.
Another weird thing is their 5 bed room's room come with 2 tiny toilet and 2 tiny bath room, anyway, we are okay for it but it might be bit small for those foreign tourist.
There were the pro on this hotel, the hotel furniture, wall paint with Baba Nyonya style. It is clean and comfortable. The location is good whereby you can walk to nearby hawker center, cafe and restaurant. The road in front of hotel was so quite that you could safely park your car there.

Overall, i like the hotel characteristic but not the facilities and service. It can be improve.
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Date of stay: September 2022
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Paul H wrote a review Jan 2020
Grantham, United Kingdom
5.0 of 5 bubbles
I stayed in this hotel for 4 nights, The hotel itself is converted from an old Museum, the rooms are large and comfortable . The hotel itself is situated a short walking distance from the Street food night market, The food in the night market is fantastic, all cooked in front of you, including Vegan food if you want it.
The staff at the hotel are knowledgeable and helpful regarding thing to do and places to go. Free bicycle are available for guest use
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Date of stay: August 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tippy wrote a review Sept 2023
London, United Kingdom
3.0 of 5 bubbles
This hotel is a little quirky but not in a bad way, just full of character. Stunning artefacts and antiques throughout the hotel. The suites are definitely better value. The swimming pool is very small more like a ford at side of hotel, I never saw anyone use it. Breakfast was cooked to order a small but perfectly nice selection. The location is great for exploring Georgetown and plenty of cafes and restaurants within walking distance of the hotel. Some of the Reception staff friendly and helpful others totally disinterested.
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
OJS82 wrote a review May 2022
Kuala Lumpur, Malaysia
2.0 of 5 bubbles
Hard to find location. When we called hotel, directions were utterly useless, as good as not giving us any directions.
TV not working.
Hair dryer not working.
Floor not clean, has sand and particles.
Four in our family, we were given four 500ml water bottles and were given such a hard time when we ask for just two more small bottles. C’MON LAH
Doesn’t accept credit card.
C’MON LAH there are many other better hotels to stay in when you’re in Penang.
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Date of stay: May 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jo-Ann wrote a review Aug 2020
Kuala Lumpur, Malaysia
+1
3.0 of 5 bubbles
Staff are friendly. Pretty good location.

I was charged on the day I reserved my room in Booking.com when I requested to pay later. Do let customers know before hand on matters like this.

Surprised that during this RMCO, pool is open to public. You are the first hotel we’ve been that does so.

Our room with a king sized bed is very small. Bed is too near the wall. Difficult to walk about.

Air condition in the room is not cold enough. Asked the front desk for help. Situation remained the same.

Parking was horrendous last Saturday afternoon when we arrived. Even guests parking was full. Headache!
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Date of stay: August 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
jano v wrote a review Oct 2023
Sydney, Australia
1.0 of 5 bubbles
Negative experience with basic facilities and the issues we raised were poorly managed or addressed.
Pool is Size of a bath tub.
Excellent location, cafe is below average but staff is lovely. Telle has only one local channel and the wifi keeps dropping.
Overall i wont recommend as the esthetics are just everything!!!!
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Date of stay: October 2023
1.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
blurblursotong asked a question Jul 2019
Singapore, Singapore18 contributions3 helpful votes
Hi, does the hotel offer connecting rooms?
Penang Island, Malaysia
Sorry for late reply. Yes, we do have a lift access to all the room floor. Please be informed our quadruple room and triple room has a in-room stare case. meaning you have to take stare case to go up to bedroom. It might not suitable elder person. Our Art deco family room has no stair case inside room. you may consider this. Thank you
Penang Island, Malaysia
Deposit is RM100 per room. The guest may pay via cash or credit card. it will be refund upon check out time.
Answer from Cupidrin
Petaling Jaya, Malaysia20 contributions29 helpful votes
They have an elevator 😊
Alvingoh asked a question Jul 2017
SINGAPORE1 contribution1 helpful vote
Does the hotel provides free car park with security?
Answer from MartinsCeglia
Brasilia, DF34 contributions40 helpful votes
I don't think so. But it is possible.
Ron B wrote a tip Mar 2024
100 contributions3 helpful votes
5.0 of 5 bubbles
"Have good walking shoes, obtain a map, plenty of tourist attractions nearby and GRAB to Penang Hills $30 and bus to come back, cost about $0 .50. "
Read full review
Travels of J wrote a tip Dec 2021
Malaysia126 contributions65 helpful votes
3.0 of 5 bubbles
"Request a room at the front of the building"
Read full review
Tom P wrote a tip Nov 2019
Edinburgh, United Kingdom419 contributions143 helpful votes
4.0 of 5 bubbles
"Rooms with windows"
Read full review
Kupu-kupu007 wrote a tip Nov 2019
Ungasan, Indonesia5 contributions1 helpful vote
3.0 of 5 bubbles
"Get a room away from street-side as it can get quite noisy and isnt private. Dont get the basic room its tiny."
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Lyn G wrote a tip Oct 2019
4 contributions
4.0 of 5 bubbles
"Rooms at the back have no road noise."
Read full review
Not the right property for you?
There are more places to choose from in the George Town area.
PRICE RANGE
RM 201 - RM 355 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaPenangPenang IslandGeorge Town
NUMBER OF ROOMS
29
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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MUSEUM HOTEL (R̶M̶ ̶3̶0̶1̶) RM 198: UPDATED 2024 Reviews, Price Comparison and 981 Photos (Penang) - Tripadvisor

Frequently Asked Questions about Museum Hotel
What are some of the property amenities at Museum Hotel?
Some of the more popular amenities offered include free wifi, a lounge, and free parking.
Which room amenities are available at Museum Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Museum Hotel?
Guests can enjoy a lounge, breakfast, and barbeque facilities during their stay.
Is parking available at Museum Hotel?
Yes, free parking and street parking are available to guests.
What are some restaurants close to Museum Hotel?
Conveniently located restaurants include Laksalicious, What the Duck Restaurant Penang, and Bibik's Kitchen Nyonya Cuisine.
Does Museum Hotel offer any business services?
Yes, guests have access to a banquet room and conference facilities during their stay.
Which languages are spoken by the staff at Museum Hotel?
The staff speaks multiple languages, including English, Chinese, Japanese, and Malay.
Are there any historical sites close to Museum Hotel?
Many travellers enjoy visiting Armenian Street (1.0 km), George Town (0.8 km), and Sun Yat Sen Museum (1.0 km).
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