Bayview Hotel Georgetown Penang
25A Farquhar Street, George Town, Penang Island 10200 Malaysia
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About
#104 of 616 hotels in Penang Island
Location
Cleanliness
Service
Value
In the heart of Penang Island’s vibrant capital, the Bayview Hotel Georgetown Penang combines contemporary style with an enviable central setting. You can relax in one of 340 tastefully appointed rooms and suites, and host distinguished events in sophisticated boardrooms and an elegant ballroom. The open-air Sky Bar is the perfect place to sip a cocktail as you take in panoramic rooftop views from one of the best nightspots in Penang. The hotel is ideally set for business or leisure. Our extensive meeting and events facilities are complemented by high-tech equipment and free WiFi throughout. The Lobby Lounge serves drinks and snacks by day, while in the evening it’s the place to enjoy live music over crafted cocktails or a chilled glass of wine. Airy Kopitiam serves local specialities. In the rooftop Three Sixty Revolving Restaurant , you can savour an international buffet every evening while enjoying views across Georgetown and the Straits of Malacca.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Car hire
Conference facilities
Secured parking
Wifi
Pool / beach towels
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Rooftop bar
Taxi service
Banquet room
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Shops
Sun loungers / beach chairs
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Business
Languages Spoken
English, Chinese, Malay
Location
100Great for walkers
Grade: 100 out of 100
204Restaurantswithin 0.5 km
49Attractionswithin 0.5 km
25A Farquhar Street, George Town, Penang Island 10200 Malaysia
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1590Reviews28Q+A100Room tips
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+1
Very very very Impressed w the dry cleaning Express service for removing my 32 yrs old yellow stained suit. Singapore tried 2times didn't manage to remove stains. Room w Spectacular sea view from our window. One of The biggest spacious room we have stayed by far...can fit 4persons in one room. Very accessible to all locations by walking. Really enjoyed our holidays here. We will be back for sure next year with all our 6sons.
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Date of stay: November 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Lynne Choong, General Manager at Bayview Hotel Georgetown Penang
Responded 5 days ago
Dear James, Thank you for choosing Bayview Hotel Georgetown Penang as your choice of accommodation during your recent visit. We are ecstatic that you had a seamless stay experience with us and we are looking forward to seeing you again for many more visits in the near future. Best regards, Lynne Choong Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Like many people I have an allergic reaction to mold. Unfortunately this hotel is full of it. You can smell it pouring out from the AC not only in the reception, but also the rooms. It’s in the bathroom, too. I would have checked out immediately upon discovering this but it was late, I’m a woman travelling alone and I was exhausted from the travel. In addition, the room was run down, dirty, there were holes in the sheets and I found a piece of broken plastic in the bed when I turned it down. See the pics attached. You can get a much healthier and basic standard of care for the same price elsewhere. The breakfast also looked like food served in a prison!
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Date of stay: November 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Lynne Choong, General Manager at Bayview Hotel Georgetown Penang
Responded 1 week ago
Dear Geminiadams, Thank you for making Bayview Hotel Georgetown your preferred accommodation choice whilst in Penang! My team and I are sorry to hear that you were very disappointed with your stay experience with us. Please accept my sincere apologies for the shortcomings, as this is certainly not the level of service we would like to provide to our guests. The head of Housekeeping has been informed to ensure guestroom are thoroughly cleaned as we do not take cleanliness and hygiene lightly. I would like to assure you that we will take all necessary steps to address such concerns and look into the situation further as we heavily rely on our staff to take care of and ensure satisfaction of our guests. Once again, we thank you for having brought the shortcomings to our attention. Best regards, Lynne Choong Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The location of this hotel is great! Lots of good food within 15 minutes walking. (About 25 minutes from the airport; 10 minutes from Thai Consulate) The hotel is on the old side but the beds are firm and comfortable. We had the family room so there were plenty of space. The room had two twin beds in one room and the other room has a king size bed, and 1 1/2 bathroom. Our room was facing towards the north, so had a pretty good view. The bathroom only has a bathtub that doesn’t drain super well for showers. But the main problem was that the bathtub side is at least two feet high so stepping in and out can be a problem. The hotel is across from a school, so during school year there will be broadcasts and ceremonies in the mornings. We also found the room a bit dark at night. Daytime is great because of the big windows (they don’t open for safety reasons). Lastly, remember to bring your electric adapters, but if you forget you can purchase one around the corner in the convenience stores (24 Express).…
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Date of stay: November 2023Trip type: Travelled with family
Room Tip: Don’t forget your electricity adapter
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Lynne Choong, General Manager at Bayview Hotel Georgetown Penang
Responded 4 weeks ago
Dear dodgersblue_d Thank you for your review and for choosing our hotel. I am truly pleased to know that you have enjoyed your stay experiences with us and our location to your liking. Your feedback regarding the room lighting, slow drainage during shower and bathtub height is duly noted. Our maintenance team is in the midst of rectifying the issues on lighting and slow drainage. We hope that your stay experience will not mar your impression of us as we wish to be given another opportunity to make amends with you in the future. Best regards, Lynne Choong Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel was not what I expected it to be for the money it cost me to stay there. The biggest disappointment was a 16% tax on top of the originally displayed price that was not clearly disclosed at the time of booking. The floor in the corridor was wet and some AC units were leaking. The room smelled a little moldy at first but was better afterwards. The bathtub was loosing water. The pool was nice as well as the location - in the historical center with a lot of beautiful streets and cafe's to visit. Local bank is conveniently placed nearby.
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Date of stay: October 2023Trip type: Travelled solo
Value
Location
Service
Room Tip: Check all the notes on your email when you book this hotel to make sure you count in all the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Lynne Choong, General Manager at Bayview Hotel Georgetown Penang
Responded 22 Oct 2023
Dear Value Guest, Thank you for making us your preferred hotel during your recent visit to Penang. We were pleased to have you as our guest. Noted on your feedbacks. The 16% tax mentioned is a pre-set tax and its indicated in the terms & conditions. We are sorry that you had missed out. Our Managers Had been briefed and needed actions will be taken for further future improvement. We truly appreciate your support and hope to delight you again on your next visit to Penang. Best Regards, Lynne Choong Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My wife & I stayed here for 6 nights in late september. After reading reviews I was a bit hesitant to book, however we had a nice experience. The view from our 9th floor window over convent ,harbour & town was excellent as was the view from rooftop bar. The prices here were very high, but this was probably because it is leased out as is restaurant. The service was excellent & the buffet breakfast also great. I found the bed & pillows a little hard. The aircon was cold but at least it could be adjusted. It is within walking distace to esplanade,town centre & town attractions & we found the red garden food centre nearby very cheap & a good place to eat. Bus stops nearby make getting around quite easy. We would happily stay here again.
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Date of stay: September 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Ask for a room above level 7. It would help if lounge bar was open for drinks & entertainment...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Lynne Choong, General Manager at Bayview Hotel Georgetown Penang
Responded 22 Oct 2023
Dear Rob, Thank you for choosing Bayview Hotel Georgetown Penang as your choice of accommodation during your recent visit. We are ecstatic that you had a seamless stay experience with us and we are looking forward to seeing you again for many more visits in the near future. Best regards, Lynne Choong Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
In the centre of the city. Everything is in reach, walkable. Front desk was poor, room was not ready till 4pm. Duty Manager (Arshaad) was very helpful to sort our requirements. He deserves some credit.
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Date of stay: October 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Lynne Choong, General Manager at Bayview Hotel Georgetown Penang
Responded 22 Oct 2023
Dear JulianJay, Thank you for taking time in reviewing your stay experience with us here. We are glad to hear that you enjoyed our location that is strategically established in the heart of Georgetown. Noted with thanks on our Jr Duty Manager Arshaad. Much appreciated and he had been informed too. Please accept our apologies on this slight delay as this is due to the high occupancy check out the night before. We truly appreciate your support and hope to delight you again on your next visit to Penang. Best Regards, Lynne Choong Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have come for a research conference with my husband. The location was really really good and what a convienient stay it ws. The staff was vry friendly, the food was amazing. It was really easy to access for all the tourist attractions. Thank u bay view staff for ensuring us a nice comfortable stay.
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Lynne Choong, General Manager at Bayview Hotel Georgetown Penang
Responded 4 Oct 2023
Dear SaradaD8, Words cannot begin to express how grateful we are to receive your warm and enthusiastic feedback. We endeavour to welcome our valued guests with our highest level of hospitality and we are beyond delighted to know that you were able to experience the essence of Bayview Hotel Georgetown Penang. Thank you for recommending us to the readers here and for sharing your memorable experience with us. Best regards, Lynne Choong Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bedbug, terrible staff, not helpful and rude, rooms are old and dirty. Swimming pool is rundown. Please avoid staying at this hotel we moved to the Heritage Hotel cheaper, cleaner and better service!
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Date of stay: August 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Please avoid this hotel at all cost.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Lynne Choong, General Manager at Bayview Hotel Georgetown Penang
Responded 4 Oct 2023
Dear Value Guest, Thank you for providing us with feedback from your stay. First of all, I am very sorry that you were unhappy and disappointed with your experience while staying with us. It is surely a matter of concern for me to know that your stay did not match up to the quality that we strive to offer to our guests. I have taken note of all your complaints seriously and doing everything within my power to resolve the situations with my department heads for improvements. As on the bed bugs issue, we do engaged our professional pest control service provider to inspect guest rooms every week and would be informed immediately of any issues. I hope this will address your concern as a report will be submitted to the Executive Housekeeper. In addition, I deeply regret that we fell short of meeting your expectations in terms of cleanliness and our staff hospitality standards. I am working with my department heads to ensure thorough regular training and support are given by our team members to improve the overall service levels. We request you to give us an opportunity to rectify the wrongs and re-establish credibility with you. Please allow me to extend my sincerest apologies for the various shortcomings you experienced during your stay and for having brought the issues to my attention. Best regards, Lynne Choong Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tgis was most definitely not a 4 star hotel. I have seen 1 star hotels thatbare cleaner than this hotel. The bathtub was filthy, the towels are all frayed. The bed is rock hard and when i requested a room with a softer bed i was told no they can being me a comforter. The walls to room are paper thin and all you here is slamming doors all night. My first i was woken at 4am by management bangingbon the door for another room for 20 minutes and the again at 7:30am when school started across the road. I was not warned that they speak on a loud speaker for 30 minutes on a Monday morning. The next night a tour bus of people seemed to be staying on my floor and they got in at 1:30am. For the next hour they went from room to room slamming doors and talking on their mobile phones for an hour on loud speaker. Had to report multiple times and still it continued. The pictures must have been from years ago and the pool and other facilities are very out dated.…
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Date of stay: August 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Lynne Choong, General Manager at Bayview Hotel Georgetown Penang
Responded 20 Sept 2023
Dear Value Guest, Thank you for making us your preferred hotel during your recent visit to Penang. We were pleased to have you as our guest. Noted on your feedbacks. It is with regret to learn that we have fallen so far short of the standards expected and we hope that you will accept our apologies for the inadequacies experienced during your stay. Once again, we thank you for having brought the shortcomings to our attention. Best regards, Lynne Choong Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My friend and I booked a nine night stay in a deluxe room at the Bayview Hotel in Georgetown Penang from 26 July to 4 August 2023. It was our first time holiday in Penang and we were drawn to this hotel due to its location, which is fantastic, and its affiliation with Qantas. Our stay was very disappointing!! The staff (other than the lovely and friendly young gentleman that prepared our room daily and Michael on concierge who would greet us with a smile, engage in conversation and was always so helpful), lack warmth and friendliness and look as though they don’t want to be there. Our room was spacious and the view from our room was great however the carpet is very old, stained and worn, the bathroom ceiling was mouldy and the hand basin drain didn’t drain properly. The beds were equivalent to sleeping on the floor. We requested an extra pillow each to provide some comfort and after many calls and a long wait were reluctantly handed one pillow. Upon asking room service for a bucket of ice cubes we were told to collect them ourselves from the lobby OR pay. When we collected the ice cubes they were given to us in a leaking plastic bag. The breakfast buffet is open til 10am but staff start to clear away the food labels, food and turn off lighting from 9:30am. We watched a couple who were turned away for bark fast as they arrived at 9:45am. The food options in the buffet are the same everyday with hardly any variation. The staff rarely greet you with a smile or say good morning. The Bayview Hotel in Georgetown Penang is not. 4 star hotel and we do not recommend staying here. We received much better comfort and service in the local restaurants.…
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Date of stay: July 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from Lynne Choong, General Manager at Bayview Hotel Georgetown Penang
Responded 6 Aug 2023
Dear Caroline, Thank you for making us your preferred hotel during your recent visit to Penang. We were pleased to have you as our guest and we are glad that you had enjoyed our location. Noted on your feedbacks. My team and I regret to learn that our services did not meet your expectations during your visit. It is with true regret to learn that we have fallen so far short of the highest standards you expected and we hope that you will accept our apologies for the inadequacies experienced during your stay. Please be assured that necessary actions will be taken regarding the matters you mentioned to ensure there are no similar occurrences in the future. Once again, we thank you for having brought the shortcomings to our attention. Best regards, Lynne Choong Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$33 - US$47 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
bayview hotel georgetown
LOCATION
MalaysiaPenangPenang IslandGeorge Town
NUMBER OF ROOMS
340
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Claim Your ListingBAYVIEW HOTEL GEORGETOWN PENANG (R̶M̶ ̶2̶7̶6̶) RM 150: UPDATED 2023 Reviews, Price Comparison and 1,237 Photos - Tripadvisor
Frequently Asked Questions about Bayview Hotel Georgetown Penang
Which popular attractions are close to Bayview Hotel Georgetown Penang?
Nearby attractions include Street Art in George Town (0.3 km), Cheong Fatt Tze - The Blue Mansion (0.1 km), and Chulia Street (0.3 km).
What are some of the property amenities at Bayview Hotel Georgetown Penang?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Bayview Hotel Georgetown Penang?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Bayview Hotel Georgetown Penang?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Bayview Hotel Georgetown Penang?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Bayview Hotel Georgetown Penang?
Conveniently located restaurants include The Loft - Love Lane, Kebaya Dining Room, and Junk Cafe.
Are there opportunities to exercise at Bayview Hotel Georgetown Penang?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Bayview Hotel Georgetown Penang?
Yes, dry cleaning and laundry service are offered to guests.
Does Bayview Hotel Georgetown Penang offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Bayview Hotel Georgetown Penang?
The staff speaks multiple languages, including English, Chinese, and Malay.
Are there any historical sites close to Bayview Hotel Georgetown Penang?
Many travellers enjoy visiting Armenian Street (0.7 km), George Town (0.7 km), and Cheong Fatt Tze - The Blue Mansion (0.1 km).