Bayview Hotel Georgetown Penang
25A Farquhar Street, George Town, Penang Island 10200 Malaysia
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Room & Suite (459)
Dining (122)
About
#37 of 135 hotels in George Town
Location
Cleanliness
Service
Value
In the heart of Penang Island’s vibrant capital, the Bayview Hotel Georgetown Penang combines contemporary style with an enviable central setting. You can relax in one of 340 tastefully appointed rooms and suites, and host distinguished events in sophisticated boardrooms and an elegant ballroom. The open-air Sky Bar is the perfect place to sip a cocktail as you take in panoramic rooftop views from one of the best nightspots in Penang. The hotel is ideally set for business or leisure. Our extensive meeting and events facilities are complemented by high-tech equipment and free WiFi throughout. The Lobby Lounge serves drinks and snacks by day, while in the evening it’s the place to enjoy live music over crafted cocktails or a chilled glass of wine. Airy Kopitiam serves local specialities. In the rooftop Three Sixty Revolving Restaurant , you can savour an international buffet every evening while enjoying views across Georgetown and the Straits of Malacca.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Airport transportation
Conference facilities
Secured parking
Wifi
Pool / beach towels
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Rooftop bar
Car hire
Taxi service
Banquet room
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Shops
Sun loungers / beach chairs
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Family
Languages Spoken
English, Chinese, Malay
Location
Full view
100Great for walkers
Grade: 100 out of 100
205Restaurantswithin 0.5 km
52Attractionswithin 0.5 km
Contact
25A Farquhar Street, George Town, Penang Island 10200 Malaysia
Getting there
Car HireSee all George Town car hire
1550Reviews28Q+A100Room tips
Reviews
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This hotel claim to be a four star hotel. Well, it might have been 20-30 years back but certainly not today. The decor is dated and the rooms look worn and quite dirty (hairs on the floor in the shower, grime in all corners, dirty carpet). Arrived at 4:30 to a double suite booked with an extra bed (for 3 persons). The extra bed wasn't there, there were NO towels (not even for 2 persons). I called housekeeping politely to bring up some towels. Half an hour later, still no towels, so called again After 1 1/2 hour and 3 calls and still no towels, I walked down to the front desk to point out the rather ridiculous situation and that finally got the towels and the bed fixed. Meanwhile, Bayview Hotel just yanked me around for 2 hours. Ann attitude like this is simply not good enough. I would get upset about it in a 1 or 2 star hotel.…
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Date of stay: May 2022
Rooms
Location
Service
Room Tip: Well - avoid for now.
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Helpful
Response from Lynne Choong, General Manager at Bayview Hotel Georgetown Penang
Responded 29 May 2022
Dear ibthomsen, Thank you for taking time in reviewing your stay experience with us here. My team and I regret to learn that your recent stay experience with us was not to your expectation . We hope that you will accept our sincere apologies for the inadequacies faced during your stay. The head of departments has taken note of your remarks to avoid similar recurrences. We will also continue to review our service standards to ensure that our guests are accommodated with the warmest hospitality. Once again, we apologize for the disappointment caused and we kindly seek your understanding and hope that your recent experience will not deter you from returning. Best regards, Lynne Choong Hotel Manager
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Booked two rooms and stayed for two nights, and this was our second visit and both times we enjoyed wonderful stays. Rooms are spacious, well maintained, and most importantly very clean. This visit within the first 15 minutes of our arrival we were welcomed with warm smiles starting with the security guy at the car park, the personable manager at the reception who checked us in, and Mr Murthi (or is it Mr Murthu). The hotel is a short 5 to 10 minutes drive to everywhere in Georgetown. For those who drive, the many small boutique hotels around town do not offer parking facility or extremely limited parking, and usually at your own cost. In Georgetown it is a nightmare searching for a car parking space at certain hours of the day, and at night you worry about security if parked along an open street. Love the ample free parking that this hotel offers to guests. For me it is a huge inconvenience solved. For the best value price, book your room on the hotel's website, don't get fooled by the likes of Booking.com, Agoda etc etc and their so-called member discounts. Bayview Hotel has a best rate guarantee on their own website and offers an additional 5% discount to members.…
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Date of stay: May 2022
Rooms
Location
Service
Helpful
Response from Lynne Choong, General Manager at Bayview Hotel Georgetown Penang
Responded 12 May 2022
Dear lingwuchong, Thank you for choosing Bayview Hotel Georgetown Penang as your choice of accommodation during your recent visit. We are ecstatic that you had a seamless stay experience with us. My team is happy to receive your compliment on their warm hospitality. We will continue to look into going the extra mile in accommodating our valued guests to make up for areas and facilities that falls short of expectations. We are looking forward to seeing you again for many more visits in the near future. Best regards, Lynne Choong Hotel Manager
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ive paid rm558 a room w/o breakfast for 2 night stay at this so-called 4 star hotel.. check in was terribly slow.. i come around 3pm.. the que was longer than any famous nasi kandar.. had to stand in line for 2 hours.. toilet dirty.. got a lot of mold.. on 2nd day.. when we return to our room at 5pm our room havent got clean by house keeper.. ive complaint to front office.. they promise to send housekeeper a.s.a.p.. after waiting for 1 hour.. i had to go to reception myself to change towel.. when the house keeper finally come to give soap, shampoo etc the housekeeper told me there is no daily cleaning.. i have to inform front office if we want our room to be clean daily.. what kind of 4 star hotel is this? even budget hotel clean guest room daily.. he also complaint at me they are under staff.. which is not my problem.. i am a paying customer.. ive pay full price for the stay.. i want full service.. definitely will not come back to this hotel & recommend others to go to budget hotel instead of this lousy 4 star hotel…
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Date of stay: May 2022
Value
Location
Service
Room Tip: go to other hotel to find a good room
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Helpful
Response from Lynne Choong, General Manager at Bayview Hotel Georgetown Penang
Responded 12 May 2022
Dear Rasakahmad, Thank you for taking time in reviewing your stay experience with us here. My team and I regret to learn that your recent stay experience with us was not to your expectation and that you will not be returning. We hope that you will accept our sincere apologies for the inadequacies faced during your stay. The head of departments has taken note of your remarks to avoid similar recurrences. We will also continue to review our service standards to ensure that our guests are accommodated with the warmest hospitality. Once again, we apologize for the disappointment caused and We kindly seek your understanding and hope that your recent experience will not deter you from returning. Best regards, Lynne Choong Hotel Manager
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i am truly happy with this hotel and i had good sleep past 1 week, no regrets, got a wonderful room with a good view, i will stick to this hotel for my future trips to penang, my mom is happy to stay here, super comfortable and located in the heart of georgetown
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Date of stay: April 2022Trip type: Travelled with family
Room Tip: parking bit nuisance
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Helpful
Response from Lynne Choong, General Manager at Bayview Hotel Georgetown Penang
Responded 13 Apr 2022
Dear ragnimmobiliare, Thank you for choosing Bayview Hotel Georgetown Penang as your choice of accommodation during your recent visit. We are ecstatic that you had a seamless stay experience with us and we are looking forward to seeing you again for many more visits in the near future. Best regards, Lynne Choong Hotel Manager
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+1
Yes, it is quite old but it’s clean, definitely much cleaner than newest places around… Location is good, AC is functioning well, there is hot water with a good pressure, there are English TV channels and bed comfy a with neat linen. So what do you want more? Car park is free for in-house guests, 2 complimentary drinking water bottles and basic bathroom amenities. Swimming pool is a kind of small but clean as well most of the public areas. A special thanks to Melvin from the Front Desk as well to Yogis at reservations, they made my stay good!
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Date of stay: March 2022Trip type: Travelled with friends
Room Tip: Room 1415
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Response from Lynne Choong, General Manager at Bayview Hotel Georgetown Penang
Responded 13 Apr 2022
Dear chrisjavassal, We are humbled by your generous and positive review of your stay with us. My team is ecstatic to receive your compliment on their warm hospitality. We will continue to look into going the extra mile in accommodating our valued guests to make up for areas and facilities that falls short of expectations. We hope to serve you again in the coming future, take care. Best regards, Lynne Choong Hotel Manager
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+1
The room was quite spacious and located near to padang kota (local food court) if u want to try local penang cuisine. Its a walking distance from the hotel.. and if u like to do a lot of walking you can venture further.. 😎 The staffs were friendly and i really liked the way the hse keeping prepared the beds..
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Date of stay: February 2022Trip type: Travelled as a couple
Helpful
Response from Lynne Choong, General Manager at Bayview Hotel Georgetown Penang
Responded 8 Feb 2022
Dear Value Guest, Thank you for choosing Bayview Hotel Georgetown Penang as your choice of accommodation during your recent visit. We are ecstatic that you had a good stay experience with us and we are looking forward to seeing you again for many more visits in the near future. Yes, we are located to many exciting places of interests and good Penang eateries too. Best regards, Lynne Choong Hotel Manager
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Classic hotels but still in good cleanliness. Helpfull and friendly staff . We booked for a deluxe room and we had a really nice view and big room . Even though the hotel unable to proceed with room deco but really satisfied with the room and view . My family really happy with the visit . Also hotel with good location nearby with attractions area.
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Date of stay: January 2022Trip type: Travelled with family
Helpful
Response from Lynne Choong, General Manager at Bayview Hotel Georgetown Penang
Responded 26 Jan 2022
Dear Bunga0811, Your kind feedback is a delight to receive and with that we wish to thank you. May your travels bring you back to Bayview Hotel Georgetown Penang in the future. We look forward. Best regards, Lynne Choong Hotel Manager
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Checked in for a 2 night's stay recently, there's a long queue when I checked in around 15:30, maybe because it's a holiday. The reception is polite and efficient in his process, checked in within 15 minutes which is good and he even assigned me to a room with a nice view at the 15th floor. HOWEVER, when I tried to call the reception because of internet access issue, nobody is picking up the calls, think I have tried so many times. Eventually I try to call Guest Relation, same thing. Had to go down to the lobby and get the matter resolved. The staff I met at the Lobby was very helpful indeed and I got connected to the hotel internet within 5 minutes. Thinking that the unanswered calls was because the staff were busy with the checking in and stuff, I tried calling again in the evening, same thing happened. Cannot imagine a hotel where a customer is unable to reach any of the numbers stated on the phone (0 to 9), and this is the first time I've encountered such nonsense.…
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Date of stay: January 2022
Helpful
Response from Lynne Choong, General Manager at Bayview Hotel Georgetown Penang
Responded 26 Jan 2022
Dear CassiusQL, Thanks for your review and please accept my apologies on the telephone issues. The Front Office Manager had been briefed of this matter as we had some lines issue that took a few days to rectify on stages . Your stay would have during that period. Our apologies for the inconvenience. We hope that this will not mar you from returning to stay with us again. Best regards, Lynne Choong Hotel Manager
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Truly unsatisfied: 1. Took around 30mins queued for checked in. 2. Complicated parking location and access to hotel lobby. 3. Room had strong cigarette smell. 4. Aircond on off during night time. 5. Small kids pool. 6. Hard to find eateries. Room big enough to accomodate 3 adults + 2 kids + 1 baby. Staff quite friendly.
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Date of stay: December 2021Trip type: Travelled with family
Helpful
Response from Lynne Choong, General Manager at Bayview Hotel Georgetown Penang
Responded 26 Jan 2022
Dear Coolbigboss, Thanks for your feedback. My team and I regret to learn that our services did not meet your expectations during your visit. Our location is surrounded by varieties of eateries as well as tourist spots. We hope to have you back here and do check with our concierge team for these areas. They will be happy to share with you. Appreciate on the review of the hotel, Please be assured that necessary actions will be taken to improve where needed. Once again, thanks . Best regards, Lynne Choong Hotel Manager
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We came with a large family of four kids. Have to wait for two hours just to check in even though already booked online. The kids became restless and cranky while waiting. Cark park is not accessible easily. U have to change lift at 2nd floor. The swimming pool need a lot of refurbishment. Very small pool for kids. And the adult pool is too deep (3 meters!!) Not safe for family with kids. Breakfast lack of variety. It would be my last visit to this hotel. Bad experience!
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Date of stay: December 2021Trip type: Travelled with family
Helpful
Response from Lynne Choong, General Manager at Bayview Hotel Georgetown Penang
Responded 28 Dec 2021
Dear Valued Guest, My team and I regret to learn that your recent stay experience with us was not to your expectation and that you will not be returning. Please be assured that your remarks pertaining to the speed of check-in and guestroom turnover will be looked into by my team and me conscientiously to avoid similar recurrences in the future, especially during peak periods. We take pride in the history of our hotel as it is one of Penang's historical landmarks and be assured that we are continuously looking into upgrading our facilities for the overall comfort of our valued guests. Your feedback in regards to the breakfast spread has been duly noted for improvements as well. It is through your keen observation and constructive comments that we are able to better our services. We fervently hope to regain your faith in us and to be given the opportunity to welcome you back in the future. Best Regards, Lynne Choong Hotel Manager
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PRICE RANGE
US$41 - US$57 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
bayview hotel georgetown
LOCATION
MalaysiaPenangPenang IslandGeorge Town
NUMBER OF ROOMS
340
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Claim Your Listing Frequently Asked Questions about Bayview Hotel Georgetown Penang
Which popular attractions are close to Bayview Hotel Georgetown Penang?
Nearby attractions include Street Art in George Town (0.3 km), Cheong Fatt Tze - The Blue Mansion (0.1 km), and Chulia Street (0.3 km).
What are some of the property amenities at Bayview Hotel Georgetown Penang?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Bayview Hotel Georgetown Penang?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Bayview Hotel Georgetown Penang?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Bayview Hotel Georgetown Penang?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Bayview Hotel Georgetown Penang?
Conveniently located restaurants include Cheang Kee, Salsas Penang, and The Loft - Love Lane.
Are there opportunities to exercise at Bayview Hotel Georgetown Penang?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Bayview Hotel Georgetown Penang have airport transportation?
Yes, Bayview Hotel Georgetown Penang offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Bayview Hotel Georgetown Penang?
Yes, dry cleaning and laundry service are offered to guests.
Does Bayview Hotel Georgetown Penang offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Bayview Hotel Georgetown Penang?
The staff speaks multiple languages, including English, Chinese, and Malay.