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East Indies Mansion

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East Indies Mansion
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346 Reviews from our TripAdvisor Community

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Showing 293: English reviews
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Reviewed yesterday NEW

This heritage mansion is so classic! I advise everybody who plans to go to Georgetown to stay here at East Indies Mansion. The staff are very welcoming and warm. You will feel so at home with the kindness and very accommodating staff. They can help you book a cab to the place where you want to visit and also you...

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Helpful?
Thank V1339NEannem
Godalming, United Kingdom
Reviewed 1 week ago via mobile

Recently accompanied my girlfriend to visit family in Malaysia. I had always wanted to explore Penang and to have a residence such as this for my base was fantastic. Brilliantly situated, charmingly looked after, wonderfully clean and well catered for - a traveller could want for little else from a hotel. I'd like to say I discovered it, but it...

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Thank El-Vultoro
JC R, Supervisor at East Indies Mansion, responded to this review

Dear EL- Vultoro, Thank you so much for sharing such wonderful experience about your stay recently. We are please that you find our lovely mansion such fantastic and charmingly look after. Indeed, we are centrally located in the heart of the city where you can walked to all the places of interest, Bars/Restaurants, and Bus/Ferry Terminals. Please send our warmest...

Redding, California
Reviewed 1 week ago

location is excellent. rooms are very large. lots of very nice shared spaces. water and tea kettle in room. This is an old place and our room layout was a little odd. No mirror in bathroom. Jess was an excellent host!

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Thank Joe S
JC R, Supervisor at East Indies Mansion, responded to this review

Dear Joe S, Thank you so much for sharing your experience of your stay with us recently. We apologize about the mirror, we are noted on that and in fact our team had fixed back the mirror at this time. We give thanks to you too for the compliment you gave to Jess I am sure he will be happy...

Pontyclun, United Kingdom
Reviewed 1 week ago via mobile

What a gem of a hotel, so unique, friendly and right in the heart of Georgetown ideally situated if you are arriving into the port. Breakfast was a lovely affair too with very tasty pancakes that we choose in the morning.

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Thank missus_dH
JC R, Supervisor at East Indies Mansion, responded to this review

Dear Missus_dH, Thank you so much for taking your time to write a review about us. We are delighted that you appreciated our heritage mansion especially our breakfast which been serve to you. Yes, you are right we are close to the port and terminal where you can easily reach into our hotel. From our team we are looking forward...

London, United Kingdom
Reviewed 1 week ago

Very enjoyable stay in this beautifully restored heritage house. Jess and Rea are most helpful and friendly, nothing is too much trouble such as bringing us iced water after a hot days sightseeing. Macaroni the cat is a little character. Easy walking distance to most of the sights and good food options nearby. Really enjoyed our stay and would thor...

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Helpful?
Thank whygothere
JC R, Supervisor at East Indies Mansion, responded to this review

Dear whygothere, It was a pleasure having you with us during your stay in Georgetown. Thank you for taking your time to drop us such a lovely review.We are very happy to read about your wonderful experience with us. Our aim is to ensure that we only deliver the best service and facilities to our guests .We are pleased to...

Kuala Lumpur, Malaysia
Reviewed 2 weeks ago

My second time staying here. Felt the same warmth, tranquil and welcoming atmosphere as I did the first time. Nice cozy room with ample amenities. Staff are very helpful and friendly, especially Jess, who gave us good tips on where to go visit around town. Highly recommended!

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Thank Ramona R
Tewkesbury, United Kingdom
Reviewed 3 weeks ago

My husband and I stayed in this hotel in February it was a delight to stay there I would recommend it to anyone. The staff were brilliant and the breakfasts are superb. The attention you got was first class the staff could not do enough for you. You must appreciate this Hotel in all its full glory and history our...

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Thank Liz S
JC R, Supervisor at East Indies Mansion, responded to this review

Dear Liz S, Thank you for finding the time to share your experience and tell the story of your stay with us to other travelers on TripAdvisor. We are most grateful that you have enjoyed your stay with us, it is the greatest reward for us to know that we have created an experience you would remembered. From our team...

Reviewed 3 weeks ago

The hotel is located at the heritage area near with the jetty and street art. The decoration of the hotel are awesome. The environment is nice and quiet. The staff is very helpful and kind. The staff Jess was very friendly and always be there to assist us with anything we need and we also having a good time together.

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Thank 杨 丽
Hunter Valley, Australia
Reviewed 3 weeks ago

East Indies Mansion in Georgetown is a lovely restored heritage building. Our room was large, air-conditioning worked well and there was good water pressure and hot water. We found the hotel to be close to everything we needed and the staff were very helpful especially Ges who helped us organise a foodie tour and got our washing done.Beautiful quirky decorations...

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Thank tolewi
JC R, Supervisor at East Indies Mansion, responded to this review

Dear Tolewi, Thank you for taking your time in writing such a great review about us. we are glad that you appreciate our lovely restored Mansion. Yes I agree that your room is large and even other rooms here are actually large and spacious due to it original structure. As much as possible we have to give you the best...

Reviewed 4 weeks ago

The property is located in the heritage area center where near the night market, jetty, and street art. All staffs are nice and friendly. They suggested the interested place and nice restaurant. Its so impressive to stay here.

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Thank jirarat k
JC R, Supervisor at East Indies Mansion, responded to this review

Dear Jirarat, Thank you for taking your time in writing such a wonderful review. We are happy to hear from you that you had a pleasant and impressive stay with us. Yes you are right, Everything is really convenient for walk to famous attractions and good food. Our team are always at front to help you out in all your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
East Indies is a distinctive boutique heritage property in the heart of the UNESCO Heritage Core Zone in Georgetown. This former residence of Koh Lay Huan, a founding father of Penang, has been painstakingly restored to transport guests back in time to reside in the private mansion of a prominent wealthy merchant in 18th century Penang. ... more   less 

Additional Information about East Indies Mansion

Address: 25 Lebuh China | World Heritage Zone, George Town, Penang Island 10200, Malaysia
Region: Malaysia > Penang > Penang Island > George Town
Price Range: RM142 - RM984 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — East Indies Mansion 3*
Number of rooms: 8
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Also Known As:
East Indies Mansion Penang/George Town
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Questions & Answers

Here's what travellers have asked, with answers from East Indies Mansion staff and other travellers.
4 questions
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australia
Petaling Jaya, Malaysia
over a year ago

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Questions? Get answers from East Indies Mansion staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“nice location, friendly staff, good decoration, historical value”
 of 5 bubbles , 11 Feb 2017 | Read review
“The hotel has a low room count with a small team of staff so be aware of check in times and try not to be too early”
 of 5 bubbles raybZ3108BE, 8 Feb 2017 | Read review
“choose room on the upper floor”
 of 5 bubbles karenleong1964, 7 Feb 2017 | Read review
“Choose Upper floor!”
 of 5 bubbles joysan1214, 1 Feb 2017 | Read review
“Our ROM was spacy and quiet. Aircondition and fan. Plenty of shelves in the cupboard for our belongings. Safebox in the room.”
 of 5 bubbles lalu2695, 24 Jan 2017 | Read review
5 of 5