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The Royale Bintang Penang

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The Royale Bintang Penang
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617 Reviews from our TripAdvisor Community

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Showing 553: English reviews
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Reviewed yesterday NEWvia mobile

Almost every noon i could hear chats and laughter from housekeeping staffs very loudly. Breakfast options were very limited. Other than that, hotel staffs are friendly especially a specific doorman who made sure that everytime i leave the hotel that my grabdriver knew the location and kept an eye on the specific number plate. I would rate excellent otherwise.

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Helpful?
Thank Zynn K
Kuala Lumpur, Malaysia
Reviewed 2 days ago NEW

i booked a stay at this hotel through the hotel website. my credit card was being charged full amount although i have informed the hotel management that i will be postponing my stay. i was unable to modify my booking and was not given a refund. the hotel management promised to update my booking date but later was informed otherwise....

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Thank fazsyi1
Ashtead, United Kingdom
Reviewed 6 days ago NEW

Friendly and helpful staff at this smart and charming hotel. Lovely bedroom, excellent breakfasts and good facilities all round. The hotel is a converted warehouse so is interesting in its own right and is very conveniently located near to the centre of George Town.

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Thank Frank P
Reviewed 1 week ago via mobile

We've been staying for 3D 2N and basically we love the location where it situated at the town of Penang. It's easy access for us since we came by car and parking was good and convenient for hotel guests. Overall, we had a great time in Penang and enjoyed our stays at TRBP.

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Helpful?
Thank Nina H
TheRoyaleBintangPen, General Manager at The Royale Bintang Penang, responded to this review

Dear Nina H, Greetings to you from all of us at The Royale Bintang Penang! Thank you for kindly taking your valuable time to write your review and we are happy to hear that you enjoyed your stay with us during visit to Penang. We are indeed honoured to have been able to make your stay here a pleasant one....

Malaysia
Reviewed 1 week ago

The price is at average yet the foods are disappointing. We bough the discounted coupons from Fave. The menu showed a variety of food, ranging from street foods to sushi. However, to our disappointment, there was no sushi served during the buffet. The seafood served from the bbq station were burnt. Other than that, other foods served were still acceptable....

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Thank amylau1028
london
Reviewed 2 weeks ago via mobile

Comfortable, convenient location in georgetown to go exploring the sights. Nice pool and spa onsite. Friendly staff as well, value for money for a short stay Comfortable, clean rooms. However noisy AC in the rooms, did affect sleep a bit.

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Helpful?
Thank mkscout
TheRoyaleBintangPen, General Manager at The Royale Bintang Penang, responded to this review

Dear mkscout, Greetings to you from all of us at The Royale Bintang Penang! Thank you for taking the time to feedback your recent experience with us. With George Town being in the core zone of the UNESCO Heritage Site, it has a lot to offer, from food and to other historic landmarks, just a stone throw away. I am...

London, United Kingdom
Reviewed 2 weeks ago

My wife and I have recently enjoyed a 1-night stay in this very smart and accommodating hotel. It's very well situated, being just a short walk from the disembarkment point of the ferry. It's also excellent value and we were handsomely satisfied with what we received for the money we paid. This is a modern hotel which still manages to...

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Helpful?
Thank PeteRobbo8502
TheRoyaleBintangPen, General Manager at The Royale Bintang Penang, responded to this review

Dear PeteRobbo8502, Greetings to you from all of us at The Royale Bintang Penang! Thank you for your kind review on your stay here with us during your recent visit to Penang. We are happy to know that you have found the standard of our guest service to your satisfaction and we truly appreciate all the nice remarks you have...

Klang, Malaysia
Reviewed 3 weeks ago via mobile

We are back at this amazing hotel. This time around, we booked 3 rooms as a pit stop before heading back after a trip to Hatyai. The pool view from the deluxe room's balcony was simply breathtaking. We really enjoyed using the pool and gym facility. The breakfast spread was delicious. I really loved their grill tomatoes. The hotel staff...

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Helpful?
Thank Marya M
TheRoyaleBintangPen, General Manager at The Royale Bintang Penang, responded to this review

Greetings to you from all of us at The Royale Bintang Penang! Thank you for your kind review on your recent stay here with us during your visit to Penang. . It is a pleasure to learn that you enjoyed your stay with us and also your dining experience with our Breakfast buffet. Our heritage hotel building is our pride...

London, United Kingdom
Reviewed 3 weeks ago

Nice hotel, good air con, breakfast buffet included omelettes, fruit, and plenty of Malaysian food. Pool quiet and a good sun spot. Our bathroom became a wet room despite the shower door (!) at one point the cleaning team reacted like it was normal! Location is on the edge of George Town, but it's an easy walk to Love Lane...

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Helpful?
Thank ClaireP1978
TheRoyaleBintangPen, General Manager at The Royale Bintang Penang, responded to this review

Greetings to you from all of us at The Royale Bintang Penang! Thank you for your kind review on your recent stay here with us during your visit to Penang. It is a pleasure to learn that you enjoyed your stay with us and also your dining experience with our Breakfast buffet. We have also taken note on your comments...

Kuala Lumpur, Malaysia
Reviewed 3 weeks ago via mobile

This hotel is one of the best I've ever stayed in. It's right in the heart of Georgetown, so you'll be near banks, cafes, restaurants etc. The rooms are very comfortable and big. And the breakfast spread was good and satisfying. I'd love to stay again!

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Helpful?
2Thank Vivien N
TheRoyaleBintangPen, General Manager at The Royale Bintang Penang, responded to this review

Greetings to you from all of us at The Royale Bintang Penang! Thank you for your kind review on your recent stay here with us during your visit to Penang. We are really happy to hear that you found our rooms and amenities favourable. We are also glad that you found the location of our hotel convenient during your stay...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
The Royal Bintang Penang in Penang brings sparkle to the core zone of the UNESCO Heritage site in George Town. Travellers to Penang can look forward to staying at this new heritage property. Located at Weld Quay area, The Royale Bintang Penang is a blend of classic period charm with the very best in contemporary comforts. Close to commercial district area and the historic port which helped Penang to flourish in the 18th Century, The Royale Bintang Penang is a great place to explore a city full of history and culture. Part of the hotel housed beautifully restored and lavishly refurbished building where it is within easy reach to all major historic sites along the Heritage Trail of Penang. Guests can experience the glamour, contemporary luxury and an uncompromising service. Complemented by the existing colonial architecture, the hotel brings you back in time. The hotel The Hotel offers a full range of luxury services and amenities, from tastefully appointed restaurants and generous meeting facilities. ... more   less 

Additional Information about The Royale Bintang Penang

Address: No 1 & 2 Pengkalan Weld, George Town, Penang Island 10300, Malaysia
Region: Malaysia > Penang > Penang Island > George Town
Price Range: RM226 - RM674 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Royale Bintang Penang 4*
Number of rooms: 180
Reservation Options:
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Also Known As:
The Royale Bintang Penang George Town
Hotel Style:
#2 Spa Hotel in George Town
#5 Luxury Hotel in George Town
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Questions & Answers

Here's what travellers have asked, with answers from The Royale Bintang Penang staff and other travellers.
20 questions
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Geilenkirchen, Germany
5 months ago
7 months ago
Singapore, Singapore

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Questions? Get answers from The Royale Bintang Penang staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room overlooked the swimming pool. There was good sound-proofing, so no issues with noise.”
 of 5 bubbles 802frankp, 16 Mar 2017 | Read review
“All rooms seemed of a good quality and value”
 of 5 bubbles PeteRobbo8502, 4 Mar 2017 | Read review
“stay higher for better noise from the pool”
 of 5 bubbles LillianTeh, 9 Feb 2017 | Read review
“Check with the reception on the air-conditionin. It can get quite cold, and noisy in the middle of the night.”
 of 5 bubbles Sarah5677, 7 Feb 2017 | Read review
“Request for a room with pool view.”
 of 5 bubbles SmileyDes, 2 Jan 2017 | Read review
5 of 5