Checked in was a breeze. Checked out too! Most efficient n love the little ice cream treat when checking in! The room is most spacious n things worked well! The location is great right next to Gurney Plaza n across fr the Thai/Myanmar (Burmese) temples. Love the rooftop pool n the fantastic view (Photo 3)! Overall a great 1st stay at the G in Penang! ps: a visit to penais incomplete without tasting the foods!
Very convenient. Just next door to Gurney Plaza. Deluxe rooms were spacious and all rooms non smoking. 24h gym and decent size lap pool which offers a spectacular view of mountain and city. For 2 nights, we paid RM305 without breakfast. Add on for breakfast is worth it. But as we overate for lunch and dinner, no stomach for breakfast.
Last minute room booking at G Hotel Kelawai, Penang. We have got the corporate rate for Executive Premier room under my company...very good deal. Early checked-in at the reception and my family enjoyed the 2D1N stay at the hotel...easy access to the 2 malls & restaurants but we still prefer G Hotel Gurney because the Executive rooms are much bigger & spacious and facing sea view. The buffet breakfast is normal but not many choices. Basically, nothing to complain during our short stay...everything is great.!! Many thanks to the G Hotel Kelawai staffs for their kindness, hospitality and for making us feel so welcome - back to G Hotel. We will look forward to stay at G Hotel Gurney when the hotel is open for business. (currently under renovation/reburbishment)
From the hygiene standards of the hotel environment & it’s rooms, the very polite staff and to the level of service KUDOS to all of u especially Jasmin & Haslinah at Spoon I will definitely stay at this hotel again. Keep up excellent standards
We stayed at G Hotel Kelawai for 3 nights. What really stood out were the staff - warm, friendly and extremely helpful. The front desk team were accommodating to every request, as were the concierge team and always with a smile. The rooms are well kept and clean. The large rain shower was a treat and the bed was so comfortable with 1 soft and 1 firm pillow. We slept super well in this bed. The location for us was perfect. Walking distance to both Paragon & Gurney Plaza and just minutes from Gurney Drive Hawker Centre. When you visit, you must go for a drink in the rooftop bar, superb views, and a spectacular ambiance to close out very busy days. We would totally book G Hotel Kelawai for our next visit.
Overall the G Kelawai provides really excellent service and all its staff are very friendly on top of being a very clean and neat hotel! The location, to me, is perfect with two great shopping malls next to each other! Convenient for me as business traveler because everything I need is just a stone's throw away, otherwise just wind down and relax at the hotel which provides great ambience itself !
My experience with G Kelawai is better than G hotel. The room is newer. We stayed in Executive Premier Room with bathtub. The room is clean & free minibar. We enjoyed the complimentary executive lounge benefit during the evening at 24th floor. The kids love the pool & bathtub! Will be back again…
Went for a stay the night before my birthday to enjoy my birthday trip. The staffs were nice, only 1 - 2 from the bar and check-in counter with excepted. Staff that assisted us during check-in, not warm but not sure whether she is professional enough. We answered her question that we will pay during check-out, however she requested to deduce the room fee from the card, after we intent to pay the deposit by debit card. Of course, we don't mind to and in fact we did pay on the spot, however this does sound awkward to us. We were stayed in the executive room with beautiful view and cosy interiors, together with a complimentary cocktail at 24th floors. Honestly the view from 24th floor was stunning especially during the night; however, we were overwhelmed by the view and accidently picked a reserved seat, unfortunately we were asked to move with a way that not so pleasant to us. Therefore, we ended up choose to have dinner outside. The night stayed there was a little bit spoiled with the bathtub drain issue (which unable to fix by the technical team for half an hour) and the clumped sea salt provided by the hotel. However, we appreciated the reception and technical team who acted immediately on trying resolve the drain issue, although it was already late at night. And of course, I do appreciate very much for the birthday wish from one the staff during check-out, so warm hearted... Overall we still rate this as a pleasant stayed for both of us, and maybe we will come again in future, or we might go for G Hotel Gurney again instead.…
Recommended place to stay if you want to find easy place to eat and go around Penang with family 👍🏻 The room is comfartable The food is awesome The service is marvelous The worker is very friendly Will repeat again next time
Just finalized a 3 night stay over at G hotel Kelawi with my girlfriend. We both thought the service provided at the hotel was second to none that we have experienced. Firstly, and I feel most importantly. The staff provide an amazing service, with genuine kindness and passion. Jayson of the concierge team went out of his way to ensure that everything we could ever ask for was there for us, including having a taxi waiting for us to take us to the airport before we'd even hit the lobby for checking out. I couldn't fault that gentleman if I tried! Secondly. The rooms. The rooms were clean, tidy, well ventilated, with air conditioning running ready for when we checked in. All of the amenities were catered for, and even a free non alcoholic mini bar. Big plus. Thirdly. The breakfast. Wonderful choice of breakfast cuisines, including a made to order char kwey teow station. And with breakfast running to 1030 each day, you can have a lie in and still have a good meal to start the day. Would I go back, absolutely!…