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G Hotel Kelawai

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G Hotel Kelawai
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355 Reviews from our TripAdvisor Community

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Showing 332: English reviews
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Jakarta, Indonesia
Reviewed 4 days ago NEW

Spent 3 days on a "food safari" in Penang. When you are focusing on hawker street food, you can afford to splurge a little more on the accommodation and avoid a communal bathroom situation like many places in Georgetown. G Hotel Kelawai is the newer of the "G" hotels and while it misses a direct view of they bay from...

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Helpful?
Thank mimpi888
PenangGHotel, General Manager at G Hotel Kelawai, responded to this review

Dear Guest Thank you for writing your feedback following your recent stay at G Hotel Kelawai. I am glad to read that you enjoyed your stay and of course the delicious cuisines of Penang. The food culture continues to grow and development here and we hope you will be back for another fantastic experience and choose to stay with us...

Auckland Region, New Zealand
Reviewed 4 days ago NEWvia mobile

We stayed in an Executive Premier Suite for 9 nights just as 2016 turned to the New Year. On arrival in the evening, we were greeted, checked in and our bags whisked upstairs. The room was ready, comfortable and clean. It was in a soothing palette of chocolate and grey, just as we remembered on our last stay. We were...

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Helpful?
1Thank lifeanddesire
PenangGHotel, General Manager at G Hotel Kelawai, responded to this review

Dear Guest Thank you for sending your feedback following your stay at G Hotel Kelawai It was great to read that overall you and your family enjoy the experience. Thank you for some of your great insight into how we can further enhance our guest experience – this feedback is key for us to remain and continue to be a...

Singapore, Singapore
Reviewed 6 days ago NEWvia mobile

Booked this place because it's rated highly on TripAdvisor. The location of the hotel is very good. Just a 2 mins walk from Gurney Plaza and Gurney Paragon with lotsa food and shopping choices. The staff were helpful and polite. Rooms were comfortable with good amenities. Buffet breakfast was good and cheap (RM30 per adult and half price for kids...

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Helpful?
Thank camelot77
PenangGHotel, General Manager at G Hotel Kelawai, responded to this review

Dear Guest, Thank you for staying with us recently and sharing your feedback on TripAdvisor. I was sorry to read that you had encountered some challenges and disappointments with the room cleanliness. We pride ourselves on our high standards and this experience you have explained is certainly not acceptable and not what we are renowned for. I would appreciate if...

Singapore, Singapore
Reviewed 1 week ago NEW

Travelled in Feb 2017, stayed 2 nights in Deluxe room w/o breakfast - Located between 2 shopping centers in Gurney - Room (and toilet/shower area) is clean and spacious - Hotel is quite new - Little variety of TV channels - Free mini-bar but lack of variety - Nice touch for reception to serve ice-cream during check-in as weather is...

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Helpful?
Thank Cheongzz
PenangGHotel, General Manager at G Hotel Kelawai, responded to this review

Dear Guest, Thank you staying at G Hotel Kelawai and posting your positive review on TripAdvisor. We are delighted to read that you enjoyed many aspects of your stay. In regards to the TVs, we do offer 45 channels in a variety of genres and languages to try as much as possible to cover all our guest preferences however I...

Southampton, United Kingdom
Reviewed 1 week ago

Nice new hotel with a couple of niggles still. I usually stay at the G Hotel Gurney but it was full so tried this one. Location is excellent, the hotel is pretty new so rooms and decor is very nice. Breakfast was excellent and i also used the gym and pool, both of which were very impressive. Room was large...

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Helpful?
Thank Jamsimsafc
PenangGHotel, General Manager at G Hotel Kelawai, responded to this review

Dear Guest, Thank you for sharing your recent experience on TripAdvisor. Realizing the importance of Wi-Fi and ensuring of a seamless signal strength, we are in the process of upgrading our internet system which will significantly increase the internet bandwidth. We will continue to monitor closely and see what other enhancements can be made based on continued guest feedback We...

Bandung, Indonesia
Reviewed 1 week ago via mobile

This is me and my husband first time in Penang. After reading a lot of hotel's review i picked this one and im not disappointed. We went to Penang because my husband had a nose operation at penang adventist hospital. First 2 night we stayed at hotel right in front of the hotel out of convenience. After my husband finish...

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Helpful?
Thank Atshaali
PenangGHotel, General Manager at G Hotel Kelawai, responded to this review

Dear Guest, Thank you for choosing us as your preferred accommodation in Penang and sharing your wonderful review on TripAdvisor. We are always pleased to hear that our guests were impressed with the services as well as the quality of the hotel facilities and we are lucky to have such wonderful associates who work very hard to provide great guest...

Cambridge, Massachusetts
Reviewed 1 week ago

In my humble opinion the staff at a hotel make the key difference when you are trying to differentiate between luxury hotels like the G and the rest. We were looked after at breakfast so well by Mr. Lahkesh up on 24 at the Executive Lounge. He was very attentive and informative about Penang. This is a very professional, enthusiastic...

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1Thank Travelerski
PenangGHotel, General Manager at G Hotel Kelawai, responded to this review

Dear Guest, Thank you staying with us at G Hotel Kelawai and posting your positive feedback. We are always pleased to hear that our guests were impressed with the services as well as the quality of the hotel facilities and we are lucky to have such wonderful associates who work very hard to provide great guest experiences at all times...

Reviewed 2 weeks ago via mobile

I have stayed at this hotel on two occasions and the hotel was impeccable! The rooms are spacious and I absolutely love the shower head in the bathroom. The views at the sky bar was breathtaking, with the perfect addition to take a deep on those hot days! All in all, I did enjoy my stay, however given what happened...

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Helpful?
1Thank Hamza B
PenangGHotel, General Manager at G Hotel Kelawai, responded to this review

Dear Guest, Thank you for sharing your recent experience on TripAdvisor. I was really sorry to read the less than satisfactory departure experience. To fully understand the details of what happened, I would appreciate if you could send an email to peipei.soo@ghotel.com.my and so we may better understand and to resolve this directly with you. Once again, thank you for...

Brisbane, Australia
Reviewed 2 weeks ago via mobile

We really enjoyed our stay in Penang at the G Hotel. Fantastic place to stay, and very comfortable with beautiful rooms and super comfortable beds. Only problem we experienced is the fact we had no wifi for 3 days and the hotel didn't seem to be in any hurry to fix it. We could also hear comments from many other...

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Helpful?
1Thank LesleyWoo
PenangGHotel, General Manager at G Hotel Kelawai, responded to this review

Dear Guest, Thank you for staying with us recently and sharing your feedback on Tripadvisor. I was sorry to read that you had encountered some challenges with the internet connection during your stay. The hotel has an onsite Internet Technical service department to ensure of smooth connectivity so I was surprised to learn of your experience of no internet. I...

Singapore, Singapore
Reviewed 3 weeks ago via mobile

It's right behind G Hotel Gurney, about 250m walk from the original G. But it's a world of difference! The peace and quietness you enjoy here feel so much more relaxing. The layout of the lobby area is not that great. It seems like it was partitioned 50% from the ground floor area. Why they wouldn't use the full area...

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Helpful?
Thank Ling101028
PenangGHotel, General Manager at G Hotel Kelawai, responded to this review

Dear Guest, Thank you for sharing your experience on TripAdvisor and we are happy to read that you had an enjoyable stay in G Hotel Kelawai. G Hotel Kelawai does give our guest a unique alternative to G Hotel Gurney. All in house guest are entitled to use all the facilities at each of our properties – which are located...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
G Hotel Kelawai tagged as "Style...Redefined" is where iconic design and cutting edge lifestyle set the stage for exclusive and extraordinary experiences. The hotel houses rooms that are uniquely inspired by innovative design to create energizing space for guests to play or work by day or mix and mingle by night. In addition to that, it will also accommodate three trendy and stylish food and beverage outlets - Spoon; a coffee house, 2PM; lobby lounge and Gravity; a 24th floor rooftop bar that are set to fulfil guests' gastronomic appetites. There are a total of 208 rooms namely 143 Deluxe rooms that are 35sqm, 20 units of Executive Room at 35sqm, 43 units of Executive Premier at 45sqm and 2 units of Executive Premier Suite at 82sqm of which all are crafted to be elegant yet casual. The rooms aim to personify an opulence that is bespoke from its clean architecture, to its interior design and even the thread count in the sheets. Feel right at home, and at the same time, in worlds apart. For the first time, G Hotel is proud to introduce the Serta Bed, the world's best mattress, providing superior support for the best sleep experience ever. In addition, Herman Miller work chair, designed for comfort, inspired by innovation & created for the environment. Amongst others, Appelles products for your showering comfort, 55" Smart LED TV, infinity swimming pool & many other new services and products to complement your stay. Also to make your stay better, G Hotel Kelawai offers a fully equipped gymnasium, business centre and roof top infinity pool. The gymnasium also allows you to use state-of-the-art equipment to break that sweat. You can enjoy the scenic view while working out with our personal trainers should you need any assistance or guidance. For those who have the love for water, the infinity pool on the 24rd floor gives you a chance to take in what Penang has to offer while having a dip. Fathom in the picturesque Penang when you go for a swim as there is a 360° view of the island including the view of the iconic Penang Bridge. At the same time, guest can enjoy a night out with drinks to match and view that intoxicate at the rooftop bar - Gravity. Poised at a vantage point, visit the pinnacle of luxury and bring your lifestyle to the peak with panoramic views of Penang's heritage past. Jive to the coolest tunes, sip on the newest mixes and party the night away. Make your special event a memorable one with the meeting facilities available. For small groups such as company meetings, there are classroom seating rooms being named 'Forum'. They can be used for separate functions or events that are organized by different organizations. If there is a large group gathering, these meeting rooms may be combined for a bigger space in order to accommodate everyone. Meanwhile, the business centre gives guests a chance to go online and do daily tasks. Excite and awaken your senses at our cafe - Spoon that plays host to a myriad of cuisines. Whether it is a casual brunch or a quiet dinner for two, enjoy a wide variety of food cooked fresh. With no compromise to quality ingredients, embark on a culinary adventure set to tantalize your taste buds with culinary fare from around the globe. Carefully crafted and delicately decorated, the lounge - 2pm is the spot that appeals to everyone. Whether it is a cup of freshly brewed coffee with a quiet book, or maybe something stronger to take the edge off after a long day, the lounge is poised to appeal to all. So sit down, relax, and live in the moment in your own cosy and quiet spot. G Hotel Kelawai is located at the prominent location on the bustling Jalan Kelawai, noted to be one of the busiest streets in Penang. Jalan Kelawai is famous for a diverse array of attractions ranging from traditional temples and local eateries to upscale restaurants, boutiques and jewellers. Located within walking distance from the hotel, Gurney Plaza and Gurney Paragon, just about everything Penang has to offer is right at your doorstep for unimaginable convenience. Within mere minutes is also Gurney Drive, home to the congregation of roadside iron chefs. Allow these local fare maestros to take you on journey of gastronomical proportions and sample almost all that Penang is famous for. Open for 24 hours round the clock stomach stuffing, you'll be screaming for reprieve before the week is out. ... more   less 

Additional Information about G Hotel Kelawai

Address: 2 Persiaran Maktab, George Town, Penang Island 10250, Malaysia
Region: Malaysia > Penang > Penang Island > George Town
Price Range: RM417 - RM718 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — G Hotel Kelawai 5*
Number of rooms: 208
Reservation Options:
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Also Known As:
G Hotel Kelawai Penang/George Town
Hotel Style:
#3 Luxury Hotel in George Town
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Questions & Answers

Here's what travellers have asked, with answers from G Hotel Kelawai staff and other travellers.
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Singapore, Singapore
2 months ago
Singapore, Singapore
2 months ago
Johannesburg, South Africa
Singapore, Singapore
4 months ago

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Questions? Get answers from G Hotel Kelawai staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't take the room at the end of the aisle of the floor”
 of 5 bubbles yantiy2015, 3 Mar 2017 | Read review
“We were on the 11th floor and it was quiet, however the air conditioning unit seemed to be a little noisy for me as I am a light sleeper.”
 of 5 bubbles S6433BKfionab, 13 Feb 2017 | Read review
“executive rooms”
 of 5 bubbles hermafitz, 13 Feb 2017 | Read review
“Deluxe rooms and executive rooms are exactly the same”
 of 5 bubbles Holy-ung, 2 Feb 2017 | Read review
“Ask what you want and if available you will surely get it.”
 of 5 bubbles ShenoyR, 16 Jan 2017 | Read review
5 of 5