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The Wembley - A St Giles Hotel

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183 Jalan Magazine, George Town, Penang Island 10300 Malaysia
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US$62
Fully refundable before 09/06/23
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US$66
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US$60
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Traveller (1147)
Room & Suite (485)
Dining (100)

About

#34 of 142 hotels in George Town
Location
Cleanliness
Service
Value
Located on Jalan Magazine, centrally in the city of George Town, this historical site was famously known as Wembley Park, the name bestowed during the British rule. This propitious site was the prime venue of entertainment where theatrical troupes ranging from European and American operetta and vaudeville, Chinese opera inclusive of Javanese tonal performed for Penangites. Complementing the surroundings are colonial houses and old-fashioned shops. The Wembley's 415 comfortable guestrooms inclusive of Suites and Executive Rooms are exquisitely designed with batik-style motif, complement with luxurious amenities and complimentary WiFi access. Offering panoramic views of the north and south channels including the iconic Penang Bridge and the city of George Town, The Wembley's guestrooms and suites are well-appointed with modern facilities that are practical to both business and leisure travellers. Guests will appreciate the Hotel's convenient accessibility to major commercial and government offices, cultural and historical sites, quaint shops, shopping complexes, bazaars and a variety of popular local food fare. The famed Batu Feringghi beach is a mere 30 minutes' drive away whilst it takes only five minutes to get to the Penang Ferry Terminal!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Karaoke
Airport transportation
Business Centre with Internet Access
Wifi
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Rooftop bar
Taxi service
Conference facilities
Banquet room
Meeting rooms
Massage
24-hour security
Concierge
Doorperson
24-hour check-in
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Housekeeping
Room service
Safe
Flatscreen TV
Walk-in shower
Bath / shower
Wardrobe / wardrobe
Bottled water
Private bathrooms
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Modern
Languages Spoken
English, Chinese, Malay
850Reviews33Q+A100Room tips
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KinSeng wrote a review Yesterday
Kuala Lumpur, Malaysia193 contributions70 helpful votes
Good location with most local eateries within walking distance. Carpark well lit and free. Check-in slow but courteous staff. Room is clean and well equipped with toiletries and drinking water (2 bottles). Breakfast is well spread across asian and continental food. Hotel room rate reasonably priced for a 4-star rated. Will stay again when back in Penang for holiday.
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Date of stay: April 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Tony Goh, General Manager at The Wembley – A St Giles Hotel
Responded yesterday
Thank you so much for the feedback! I am glad that you enjoy staying at our hotel. We sincerely looking forward to serving you again in the near future. Stay Safe.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MelisaA wrote a review Apr 2023
Swindon, United Kingdom18 contributions39 helpful votes
Location is great, walking distance to the historical part of George Town (20 mins). The room was great and the breakfast was outstanding, lots of options. Staff super helpful and kind. The swinging pool was great after a long walk.
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Date of stay: April 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Tony Goh, General Manager at The Wembley – A St Giles Hotel
Responded 18 Apr 2023
Thank you so much for the feedback! I am glad that you enjoy staying at our hotel. We sincerely looking forward to serving you again in the near future. Stay Safe.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
elizabethchiang wrote a review Mar 2023
sydney35 contributions45 helpful votes
We are a party of 10 who booked & fully paid for 3 double & 2 twin rooms. Even though our guide confirmed the booking & arrival time at noon check in took over 30 minutes to get our keys. Unacceptable for 10 tired travellers When I pointed out my sister’s room had torn curtains the duty manager assured me they would be changed. Indeed they were … they swapped them to my room!!!! Additionally in some bathrooms lights did not work I recommended this hotel to my group as I was very satisfied when I stayed at this hotel a few years ago In all a very poor experience for our 3 day stay
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Date of stay: March 2023Trip type: Travelled with friends
Room Tip: Unless vast improvements are made at this hotel I would suggest going elsewhere
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Tony Goh, General Manager at The Wembley – A St Giles Hotel
Responded 15 Mar 2023
Thank you so much for the feedback! First of all, I would like to apologize for the inconvenience you faced during the stay. Rest assured that your feedback has been forwarded to the respective department and corrective actions have been implemented accordingly. We sincerely looking forward to serving you again in the near future. Stay Safe!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
2mumies wrote a review Mar 2023
Sydney, Australia313 contributions93 helpful votes
+1
On arrival at the Checkin counter the 2 staff member on duty were quite rude no greeting just asked for ID. Laugh at us as we were having difficulty understanding them not because their English was limited it was due to a lot of noise around us. No information was provided by both staff we were handed the room cards and told we were checked in we then had to ask where breakfast was served, time, internet access and also what our room number was. The hotel lacked to provided information such as the restaurant is closed due to a lunch time function. The breakfast buffet had a large assortment of food to choose from however, we were there for 5 days and it was the same menu daily also the restaurant area need some cleaning done as there were areas over looked such as the back of the oven (dirty fan)at the egg counter which faces the public. The hotel it’s self needs a up date as sheets I think we’re meant to be white however, looked more mustard in colour, small holes in the linen bath towels were very old. We notice on Checkin that they do not have daily house keeping that it would be provided every second day. If you require anything you need to ring house keeping. Even though advertise in all their room vacancies on various site there is daily house keeping & free water provided daily this did not happen unless to contact house keeping. The hotel advertise a sky bar so we decide to visit well the views are fantastic but, no cocktails are service and the whole area looked very unsafe floor boards need replacing ASAP. Over all a very disappointing stay.
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Date of stay: January 2023Trip type: Travelled as a couple
Room Tip: Don’t believe all the reviews
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Tony Goh, General Manager at The Wembley – A St Giles Hotel
Responded 12 Mar 2023
Thank you so much for the feedback! First of all, I would like to apologize for the inconvenience you faced during the stay. Rest assured that your feedback has been forwarded to the respective department and corrective actions have been implemented accordingly. We sincerely looking forward to serving you again in the near future. Stay Safe!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Chang wrote a review Mar 2023
61 contributions56 helpful votes
Back to Penang after 4 years. Back to the same hotel. Go for high floors and you can have a good view of the Penang Harbour and Komtar area. There wasn't daily housekeeping in Jan 23 due to shortage of manpower. Housekeeping was on every other day e.g. day 3. Hotel is the same. Very convenient. 5 mins walk to Georgetown, nearby night markets.
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Tony Goh, General Manager at The Wembley – A St Giles Hotel
Responded 5 Mar 2023
Thank you so much for the rating! We sincerely looking forward to serving you again in the near future. Stay Safe!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
B.K wrote a review Jan 2023
Kuala Lumpur, Malaysia10 contributions1 helpful vote
Checkin deluxe room. Huge room and bath bathroom come with big bathtub. Smooth and fast checkin process. Theres a mall with walking distance and nearby komtar . Bedsheets slight dirty , called to change the bedsheets, super fast action by housekeeping side. Definitely a value stay with small budget travellers.
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Date of stay: January 2023Trip type: Travelled as a couple
Room Tip: Free Parking for hotel guest
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Tony Goh, General Manager at The Wembley – A St Giles Hotel
Responded 29 Jan 2023
Thank you so much for the feedback! I am glad that you enjoy staying at our hotel. We sincerely looking forward to serving you again in the near future. Stay Safe.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Teikhin wrote a review Jan 2023
Kuala Lumpur131 contributions105 helpful votes
The superior room is small but complete and clean. Extra pillow provided. The pool and the gym are rather small. The food served at the cafe were nice. Breakfast was good. Staffs were very friendly. The location were quite convenient for us to visit the TOP and shop at nearby shopping mall.
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Date of stay: January 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Tony Goh, General Manager at The Wembley – A St Giles Hotel
Responded 29 Jan 2023
Thank you so much for the feedback! I am glad that you enjoy staying at our hotel. We sincerely looking forward to serving you again in the near future. Stay Safe.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jenny l wrote a review Jan 2023
1 contribution
Big hotel, no service. Told room only cleaned every other day and bottled water when asked, wish I had taken photo of this then they turned around. Couldn’t upgrade as booked online- reception let the place down totally. Room ok but no service here. If you want to get more tourists you have to do better
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Date of stay: January 2023
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Tony Goh, General Manager at The Wembley – A St Giles Hotel
Responded 25 Jan 2023
Thank you so much for the feedback! First of all, I would like to apologize for the inconvenience you faced during the stay. Rest assured that your feedback has been forwarded to the respective department and corrective actions have been implemented accordingly. We sincerely looking forward to serving you again in the near future. Stay Safe!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Soebagi J wrote a review Jan 2023
Jimbaran, Indonesia397 contributions103 helpful votes
+1
Check in was very good we can early check in was very good Room is litlle bit small but have all the thing you need but no cleaning service just after request for 4 star hotel is little bit not normal. Lacation is the best very central all of atraction in Penang central can reach easyly . Opposite is the transport hub you can go anywhere by public bus
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Tony Goh, General Manager at The Wembley – A St Giles Hotel
Responded 9 Jan 2023
Thank you so much for the rating! We sincerely looking forward to serving you again in the near future. Stay Safe!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mrs Ho wrote a review Dec 2022
1 contribution2 helpful votes
The hotel rating doesn’t justify the physical experience at all. I booked an Executive Deluxe King room for 4 days 3 nights, when I open the room, it was dusty and dirty. The hotel stated the room comes with complimentary drinks in the fridge however the fridge was emptied. Due to eco-friendly operation, they do cleaning for alternate days, they didn’t come to the room to clean up or offer to top up the bottled waters at all, I have to call them several times until they pick up the call to request to top up the bottled mineral water. The executive lounge was bad, the smells stinks when you open the lounge as food trays was left opened, drinks was limited by coffee machine. I visited the gym, there was no towel and bottled water, the water dispenser was emptied. The machines are majority faulty and it felt like the machines are there for display purposes. Overall, with the price paid for the hotel stay, it didn’t justify the experience at all. You could jolly well pay a lower price for such hotel experience.
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Tony Goh, General Manager at The Wembley – A St Giles Hotel
Responded 27 Dec 2022
Thank you so much for the feedback! First of all, I would like to apologize for the inconvenience you faced during the stay. Rest assured that your feedback has been forwarded to the respective department and corrective actions have been implemented accordingly. We sincerely looking forward to serving you again in the near future. Stay Safe!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$63 - US$78 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaPenangPenang IslandGeorge Town
NUMBER OF ROOMS
415
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THE WEMBLEY - A ST GILES HOTEL (R̶M̶ ̶3̶3̶6̶) RM 313: UPDATED 2023 Reviews, Price Comparison and 1,170 Photos (Penang) - Tripadvisor

Frequently Asked Questions about The Wembley – A St Giles Hotel
Which popular attractions are close to The Wembley – A St Giles Hotel?
Nearby attractions include Penang House of Music (0.1 km), Tech Dome Penang (0.1 km), and Hin Bus Depot (0.2 km).
What are some of the property amenities at The Wembley – A St Giles Hotel?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at The Wembley – A St Giles Hotel?
Top room amenities include air conditioning, a flat screen TV, and a walk-in shower.
What food & drink options are available at The Wembley – A St Giles Hotel?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The Wembley – A St Giles Hotel?
Yes, free parking is available to guests.
What are some restaurants close to The Wembley – A St Giles Hotel?
Conveniently located restaurants include Pinxin Vegan Cuisine, DEEN MAJU, and HYGGE Dining & Bar.
Are there opportunities to exercise at The Wembley – A St Giles Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Does The Wembley – A St Giles Hotel have airport transportation?
Yes, The Wembley – A St Giles Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Wembley – A St Giles Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does The Wembley – A St Giles Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Wembley – A St Giles Hotel?
The staff speaks multiple languages, including English, Chinese, and Malay.