As a Penangite my family and I often take staycations within Penang just to relax and wind down. After spent much time at Batu Ferringhi area we thought would be fun to revisit the heart of Penang; Georgetown. We chose The Wembley because of its ideal location, at the centre of Georgetown, many of the attractions are within walking distance. Komtar, Gama and New lane for food. The initial experience wasn’t good as our check in was delayed to about 4pm and the room aircon was broken. However, the staffs were helpful and prompt to rectify the problem, by changing our room. After that, all were well. The size of the deluxe room and it’s toilet were good, clean and new. The bed was firm and comfortable. The tv reception could do some improvement though. The toilet amenities were more than adequate and complete. But the internet speed and reception was less than ideal. The breakfast wasn’t the greatest but was acceptable. The selection was ok but the taste was average. Some of the food were too cold for my liking. But the breakfast staffs were friendly, polite and helpful. Overall, considering the price and the pleasant experience we had, we are likely to go back and would recommend to our friends. The internet speed and tv reception could improve though. …
This is my first visit in this hotel and i am happy this time. Some shortfalls happening during my stay which regarding to room type and room set up + cleanliness . Many thanks to you, we will be back again next time.. :)
This hotel is fantastic at 1st arrival. Parking area was big and easy to maneuver. Staff at reception was friendly, check in was a breeze fast and efficient. The room is very comfortable and relaxing, aircon is cold, shower was great too. Got a free cake too from management as i celebrated anniversary. Location is close to most eateries and shopping mall.(within walking distance) Have recommended to my friends who always visit Penang. Thanks to all the staff which makes this a comfortable, enjoying stay. Look forward to visit again. Thanks for the voucher too !!!
I thought I got it at a bargain on bookings.com, which was already very cheap, but when I decided to extend my stay the front-of-house told me about the promo of St Giles website, which was even cheaper. Everyone was friendly, but Harn stood out, I felt he went above and beyond to make my stay at St Giles a memorable one. The location of the hotel isn’t your usual tourist spot when visiting the island, it’s in the city, there are no beaches nearby. However, it fit the purpose of my visit, which is to explore the food scene. It is located 30mins walk to the esplanade, about 7mins walk to Hin Bus Depot, and many other of Penang’s famous eateries. Will definitely return to this hotel the next time I’m back in Penang.
This is not my first stay at The Wembley St Giles whenever I visit Penang. Not only the location is perfect, the room rates and service offered are top notched considering its not a 5 star hotel. Also for those who drives, parking isnt an issue here. My recent stay this week was a great one, with Ish and Loga manning the front desk providing me superb service. Of course it wasnt just the both of them, each and every hotel staff gave us a pleasant experience and I would like to take this opportunity to thank all of you for making mine a great one. Apart from that, room and toilet was very clean and we were satisfied. Bed is forever comfortable here. Water pressure might be a little low for a better shower experience. Overall, do keep it up, we will certainly be back and of course, to recommend others to stay here as well. regards, Adrian.…
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