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The Chambers Hotel

1st & 2nd Floor 23 Lebuh Light, George Town, Penang Island 10200 Malaysia
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Traveller (39)
Room & Suite (19)
Dining (4)


#68 of 227 B&Bs / Inns in George Town
The Chambers Hotel Penang is 3.5 Stars Boutique Hotel with 12 British colonial style interior room. it suitable for business traveler, Family with kids or romantic couple. Situated in George Town, Padang kota lama (Esplanade) with 7 mins walking distance from langkawi ferry terminal and cruise terminal, 10 mins walking distance from little india and armenian street. the property also close to 1st Avenue Penang. The property is 2.2 km from Rainbow Skywalk at Komtar and 2.5 km from Penang Times Square. All guest rooms are fitted with a flat-screen TV with satellite channels, a kettle, a bidet, a hair dryer and a desk. The rooms come with a private bathroom. The units at the hotel feature air conditioning and a wardrobe. With staff speaking English and Malay, around the clock advice is available at the reception. Fort Cornwallis is 300 m from The Chambers Hotel. Penang International Airport is 23 km away.
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Property amenities
Street parking
Free High Speed Internet (WiFi)
Coffee shop
Kids stay free
Airport transportation
Baggage storage
24-hour front desk
Complimentary tea
Taxi service
Convenience store
Non-smoking hotel
Laundry service
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Room features
Blackout curtains
Air conditioning
Room service
Cable / satellite TV
Sofa bed
Wardrobe / wardrobe
Bottled water
Private bathrooms
Electric kettle
Flatscreen TV
Walk-in shower
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Room types
Non-smoking rooms
Family rooms
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Good to know
Languages Spoken
English, Indonesian, Malay, Tamil
37Reviews2Q+A4Room tips
Traveller rating
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t2pjp wrote a review May 2019
Lee-on-the-Solent, United Kingdom9 contributions3 helpful votes
We booked this hotel via Booking.com using our credit card to secure the room On arrival, and after filling out the relevant forms we were asked for payment as expected, at this point they disclosed it was only cash and we could not use our credit cards. Even when we showed them the booking that had no mention of the cash only policy. So, it is now late in the day and they are the most unhelpful staff we have met during our current year long trip (that bad), they would not even give us access to the WiFi to arrange another room. After nearly 3 hours and constant calls to Booking.com we finally agreed no cancellation fee would apply despite it being the hotels mistake....they would not agree to the waiver of the fee until I would not leave. They even showed me an email their manager had sent to Booking.com showing this was a regular occurrence. There are many very good hotels in Georgetown...stay clear of this one. We moved to the Royale Chelung 10 minutes away... fantastic service by very helpful people... It may have been a nice hotel, however the management and staff do not care!!! STAY WELL CLEAR
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Date of stay: May 2019Trip type: Travelled as a couple
1 Helpful vote
Response from The Chambers Hotel Penang, Guest Services / Front Office at The Chambers Hotel
Responded 2 Jul 2020
Dear Valued Guest, We regret on the matter happened during your stay last year. We apologize for all the trouble you went thru. The staff been given stern warning after receiving your comment here. Once again, we apologize for the inconvenience caused to you. Thank you. The Management
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Aeisha wrote a review Feb 2019
Kuala Lumpur, Malaysia384 contributions46 helpful votes
I think the management really need to work on customer service (front desk). I called to check if is it possible for me to perform early check in and I guess that the frontdesk didnt even really listen to my question properly before responding. Next, I arrived and about to check-in before I was told that the property only accepting cash. I knew there is a bank just nearby but do you know how inconvenience it is. Perhaps this info to be added in your property info to ease your guest. Being someone from customer service, I would say there is much more to improve in term of greetings, courtesy and body language. In term of facilities and amenities, all is satisfactory. The hotel design and strategic location are their selling point. With convenient store and Subway outlets, it helps if you need tp grab a quick meal. Note : a) If you travel with elderly, you may also request for a room at 1st floor (instead of 2nd floor) since the room is only accessible via staircase b) The rooftop is already closed for good. I have included to enjoy the sunset view in my list too. c) Please try the cafe next to the hotel as it is listed among the best cafe with a best coffee in town
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Date of stay: February 2019Trip type: Travelled with friends
Vikki C wrote a review Feb 2019
Epsom, United Kingdom155 contributions40 helpful votes
We stayed here for our last night in Penang to be close to the ferry port as we were catching the 8.30 to Langkawi. The room was lovely and big the bathroom was amazing, especially in comparison to our last hotel Moustache Houze. The tiles on the stairs and reception are beautiful and it was nice to see they are preserving them in the rooms by covering them with wooden panels. They have exposed sections so you can see them. The only negative I have to say is that the windows are covered in almost a dull matt clear film do it's hard to see the view if the park opposite.
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Date of stay: February 2019Trip type: Travelled as a couple
cothai wrote a review Aug 2018
18 contributions26 helpful votes
For Penang's standards, the rooms are ok and have all the facilities. Nicely located in front of the park. The room was clean but bathroom floor was quite dirty with hairs everywhere. Staff was very very nice but we still had to check out earlier than expected as the internet was working on and off and not at all in the room we were originally given, they had to change us room, but even so, didn't help much.
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Date of stay: August 2018
Sleep Quality
Trip type: Travelled as a couple
pakspa wrote a review Jul 2018
64 contributions46 helpful votes
Considering its relatively cheap rate, overall this hotel is above my expectations. Its a heritage object: formerly chinese chamber of commerce - they had kept many details as it was, but it is really clean and tidy. It is also located perfectly on CAT free shuttle bus route (which gets you around Georgetown), and few steps away from several city's landmarks. Tips: There is a nice coffee shop and Subway downstairs; just walk about 100m to the south or take a CAT bus to find breakfast like locals.
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Date of stay: March 2018
Trip type: Travelled with family
1 Helpful vote
US$30 - US$63 (Based on Average Rates for a Standard Room)
MalaysiaPenangPenang IslandGeorge Town
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Frequently Asked Questions about The Chambers Hotel
Which popular attractions are close to The Chambers Hotel?
Nearby attractions include Pinang Peranakan Mansion (0.3 km), Street Art in George Town (0.3 km), and Wonderfood Museum Penang (0.4 km).
What are some of the property amenities at The Chambers Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and airport transportation.
Which room amenities are available at The Chambers Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Chambers Hotel?
Guests can enjoy an on-site restaurant and complimentary tea during their stay.
Is parking available at The Chambers Hotel?
Yes, street parking is available to guests.
What are some restaurants close to The Chambers Hotel?
Conveniently located restaurants include Two Frenchies Cafe Bistrot, Kebaya, and Bistro Tang.
Does The Chambers Hotel have an airport shuttle?
Yes, The Chambers Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at The Chambers Hotel?
The staff speaks multiple languages, including English, Indonesian, Malay, and Tamil.
Are there any historical sites close to The Chambers Hotel?
Many travellers enjoy visiting Armenian Street (0.8 km), George Town (0.7 km), and Cheong Fatt Tze - The Blue Mansion (0.8 km).