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57-G-3 Mansion One, Jalan Sultan Ahmad Shah, George Town, Penang Island 10050 Malaysia
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (204)
Room & Suite (67)
Dining (28)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 22/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 22/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#49 of 125 hotels in George Town
Location
Cleanliness
Service
Value
VOUK Hotel Suite Penang is the first flagship hotel of VHM group in Malaysia featuring 231 contemporary spacious guest rooms and supporting lifestyle facilities to anticipate the need of both business and leisure traveler in Penang.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Children Activities (Kid / Family Friendly)
Airport transportation
Business Centre with Internet Access
Conference facilities
Massage chair
Secured parking
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Car hire
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Newspaper
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Refrigerator
Electric kettle
Flatscreen TV
Bath / shower
Safe
Bottled water
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Languages Spoken
English, Chinese, Hindi, Indonesian and 1 more

Location

Full view
80Somewhat walkable
Grade: 80 out of 100
67Restaurantswithin 0.5 km
0Attractionswithin 0.5 km
170Reviews9Q+A22Room tips
Traveller rating
  • 47
  • 60
  • 38
  • 14
  • 11
Time of year
Traveller type
Language
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  • English
Popular mentions
nana s wrote a review Dec 2020
8 contributions1 helpful vote
+1
The 1st ever hotel per experience that provide Massage Chair! We choose this hotel solely because of the bath tub for our kid because pool is not open during the lockdown. And our choice is correct!! The room is really nice, with wide space of bathroom - they divide between 2 area , 1 for bath tub, 1 for shower . The location is in the middle of Penang. but u need a Waze Apps to go to places as the road is only one way. Breakfast is in set. Need to choose between continental/local. Simple and good. Good service overall!
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Date of stay: November 2020
Location
Cleanliness
Service
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Response from Evonne Tan, General Manager at Vouk Hotel Suites
Responded 21 Dec 2020
Dear nanasupardi87, Greetings from Vouk Hotel Suites ! Thank you very much for choosing to stay with us during your recent visit to Penang and taking the time to pen down to share your experience. My team and I are very pleased you have found our hotel to be of strategic location. Yes, the roads around town can be a little tricky but with the assistance of the App it really makes it easy to find places of interest. We look forward to Welcoming you and your family back soon for yet another enjoyable stay. In the mean time, take good care and stay safe ! Happy Holidays ! Best regards, Evonne Tan General Manager
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Justalocaltraveler wrote a review Nov 2020
Penang Island, Malaysia1 contribution
Location is right smack in the middle of every thing . Major shopping food eatery and Commercial bankings. Room updated with all amenities. Ironing and hair dryer facilities in the room . Had a good rest cause wasn't effected by any traffic noise from outside
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Date of stay: November 2020Trip type: Travelled as a couple
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Response from Evonne Tan, General Manager at Vouk Hotel Suites
Responded 4 Nov 2020
Dear Justalocaltraveler, Thank you very much for your time to pen down a few lines to share your stay with us. We are happy to know you have had a good and the amenities was to your liking. We look forward to your next stay with us. Have a Pleasant Weekend ahead and Stay Safe !
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munyee wrote a review Oct 2020
Kuala Lumpur, Malaysia278 contributions29 helpful votes
+1
It's a comfy room, with a nice sea view. The room is clean and spacious but I wish the room could be a bit brighter as its a bit too dim n gloomy. This room even comes with a small massage chair and it's in bright, red colour. Very good indeed. Parking is quite limited. Overall, it's good enough for an overnight stay.
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Date of stay: July 2020Trip type: Travelled with family
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Amirs-wife wrote a review Sep 2020
Kuala Lumpur, Malaysia25 contributions19 helpful votes
A hotel next to a hospital, and close to Gurney Drive. This hotel has been offering special rates of RM88 per nite. Low and behold, the service is maintained as usual, and the room as good as the rack rate. What I love about this hotel, is the special massage chair, however at RM 88, this is not offered, you need to pay a bit higher to get the chair. But that is ok, the room is excellent, the pillows fluffy. The front-desk are always nice and helpful, what more do you need. Feeling special, at a special rate, makes this hotel special.
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Date of stay: August 2020
Rooms
Location
Service
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Nicky1128_ft wrote a review Aug 2020
1 contribution
Service very lousy especially for cleaning. Everytime have to remind for few times per days on come for make up the room. Besides, counter people not friendly in handling the said case. Very dissatisfied and disappointed.
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Date of stay: August 2020Trip type: Travelled with family
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PRICE RANGE
US$39 - US$57 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaPenangPenang IslandGeorge Town
NUMBER OF ROOMS
231
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Frequently Asked Questions about Vouk Hotel Suites
What are some of the property amenities at Vouk Hotel Suites?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Vouk Hotel Suites?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Vouk Hotel Suites?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Vouk Hotel Suites?
Yes, free parking, secured parking, and street parking are available to guests.
What are some restaurants close to Vouk Hotel Suites?
Conveniently located restaurants include Ivy's Nyonya Cuisine, Maple Palace Restaurant, and Teels Heritage Cafe.
Does Vouk Hotel Suites have an airport shuttle?
Yes, Vouk Hotel Suites offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Vouk Hotel Suites?
Yes, dry cleaning and laundry service are offered to guests.
Does Vouk Hotel Suites offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Vouk Hotel Suites?
The staff speaks multiple languages, including English, Chinese, Hindi, Indonesian, and Malay.
Are there any historical sites close to Vouk Hotel Suites?
Many travellers enjoy visiting Armenian Street (2.1 km), George Town (2.3 km), and Cheong Fatt Tze - The Blue Mansion (1.7 km).
Is Vouk Hotel Suites accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.