We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
57-G-3 Mansion One, Jalan Sultan Ahmad Shah, George Town, Penang Island 10050 Malaysia
Lowest prices for your stay
Expedia.com
Hotels.com
FindHotel
US$35
View deal
Orbitz.com
TravelocityUS$60
eDreams
View all 12 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (204)
Room & Suite (83)
Dining (35)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
Read more
Updated 22/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 22/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#52 of 135 hotels in George Town
Location
Cleanliness
Service
Value
VOUK Hotel Suite Penang is the first flagship hotel of VHM group in Malaysia featuring 231 contemporary spacious guest rooms and supporting lifestyle facilities to anticipate the need of both business and leisure traveler in Penang.
Read more
Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Children Activities (Kid / Family Friendly)
Airport transportation
Business Centre with Internet Access
Conference facilities
Massage chair
Secured parking
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Car hire
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Newspaper
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Refrigerator
Electric kettle
Flatscreen TV
Bath / shower
Safe
Bottled water
Complimentary toiletries
Hair dryer
Show more
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Business
Languages Spoken
English, Chinese, Hindi, Indonesian and 1 more

Location

Full view
80Somewhat walkable
Grade: 80 out of 100
69Restaurantswithin 0.5 km
0Attractionswithin 0.5 km
171Reviews10Q+A22Room tips
Traveller rating
  • 47
  • 60
  • 38
  • 14
  • 12
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Sort by:
Most Recent
Bran M wrote a review Jan 2022
6 contributions1 helpful vote
The hotel was filthy. We walked in, saw our rooms, and asked for a refund. Blood/metal stains all over the sheets. Every single piece of wallpaper in the building was peeling off. Online website was incredibly deceiving. They were nice about giving as a refund though at least.
Read more
Date of stay: December 2021
Value
Service
Sleep Quality
Helpful
Share
nana s wrote a review Dec 2020
8 contributions1 helpful vote
+1
The 1st ever hotel per experience that provide Massage Chair! We choose this hotel solely because of the bath tub for our kid because pool is not open during the lockdown. And our choice is correct!! The room is really nice, with wide space of bathroom - they divide between 2 area , 1 for bath tub, 1 for shower . The location is in the middle of Penang. but u need a Waze Apps to go to places as the road is only one way. Breakfast is in set. Need to choose between continental/local. Simple and good. Good service overall!
Read more
Date of stay: November 2020
Location
Cleanliness
Service
Helpful
Share
Response from Evonne Tan, General Manager at Vouk Hotel Suites
Responded 21 Dec 2020
Dear nanasupardi87, Greetings from Vouk Hotel Suites ! Thank you very much for choosing to stay with us during your recent visit to Penang and taking the time to pen down to share your experience. My team and I are very pleased you have found our hotel to be of strategic location. Yes, the roads around town can be a little tricky but with the assistance of the App it really makes it easy to find places of interest. We look forward to Welcoming you and your family back soon for yet another enjoyable stay. In the mean time, take good care and stay safe ! Happy Holidays ! Best regards, Evonne Tan General Manager
Read more
Justalocaltraveler wrote a review Nov 2020
Penang Island, Malaysia1 contribution
Location is right smack in the middle of every thing . Major shopping food eatery and Commercial bankings. Room updated with all amenities. Ironing and hair dryer facilities in the room . Had a good rest cause wasn't effected by any traffic noise from outside
Read more
Date of stay: November 2020Trip type: Travelled as a couple
Helpful
Share
Response from Evonne Tan, General Manager at Vouk Hotel Suites
Responded 4 Nov 2020
Dear Justalocaltraveler, Thank you very much for your time to pen down a few lines to share your stay with us. We are happy to know you have had a good and the amenities was to your liking. We look forward to your next stay with us. Have a Pleasant Weekend ahead and Stay Safe !
Read more
munyee wrote a review Oct 2020
Kuala Lumpur, Malaysia284 contributions29 helpful votes
+1
It's a comfy room, with a nice sea view. The room is clean and spacious but I wish the room could be a bit brighter as its a bit too dim n gloomy. This room even comes with a small massage chair and it's in bright, red colour. Very good indeed. Parking is quite limited. Overall, it's good enough for an overnight stay.
Read more
Date of stay: July 2020Trip type: Travelled with family
Helpful
Share
Amirs-wife wrote a review Sep 2020
Kuala Lumpur, Malaysia25 contributions38 helpful votes
A hotel next to a hospital, and close to Gurney Drive. This hotel has been offering special rates of RM88 per nite. Low and behold, the service is maintained as usual, and the room as good as the rack rate. What I love about this hotel, is the special massage chair, however at RM 88, this is not offered, you need to pay a bit higher to get the chair. But that is ok, the room is excellent, the pillows fluffy. The front-desk are always nice and helpful, what more do you need. Feeling special, at a special rate, makes this hotel special.
Read more
Date of stay: August 2020
Rooms
Location
Service
1 Helpful vote
Helpful
Share
Nicky1128_ft wrote a review Aug 2020
1 contribution
Service very lousy especially for cleaning. Everytime have to remind for few times per days on come for make up the room. Besides, counter people not friendly in handling the said case. Very dissatisfied and disappointed.
Read more
Date of stay: August 2020Trip type: Travelled with family
Helpful
Share
Myezura wrote a review Jul 2020
Kota Tinggi, Malaysia1 contribution
the staff is really friendly, helpful and really like it. the breakfast is delicious and not so bad. the room is super spacious and my kids love it. the room even have takashima massage chair ( even it not function well.) the room is clean. it just locate at the town. recommended this hotel to anyone for family.
Read more
Date of stay: July 2020
Helpful
Share
Response from Charles Ayerru, General Manager at Vouk Hotel Suites
Responded 3 Aug 2020
Dear Myezura, THANK YOU for choosing Vouk Hotel Suites and we appreciate your time to share this feedback with us which provide us the opportunity to enhance our facilities and service standards continuously. We have addressed your comments regarding massage chair with the respective department concerned and necessary action have been taken for further improvement. I hope you would accord us another opportunity to welcome you and serve you better on your next visit. Yours sincerely, Charles Ayerru General Manager
Read more
Luzy Anna wrote a review May 2020
Ipoh, Malaysia1 contribution
It was a great stay in the vouk hotel. I was amazed by the staffs services and courtesy. From the guard ,receptionist till the duty manager. I requested for an early check in and was granted. They replied my email immediately. And attended to my concern regarding the CMCO restrictions and Rules. They prepared sahur for me instead of breakfast in the morning as requested. My concern of the dish was also taken into consideration. There was a minor problem regarding my room and the duty manager Ms Azlin on the stated date attended to it promptly. I was given an upgrade. She even took the extra mile to follow up later on regarding my concerns. I would definitely come again and choose vouk hotel again. The room was kept clean and tidy. The staffs were so friendly and sincere in their job. Thanks for the hospitality. Keep up the good work.
Read more
Date of stay: May 2020Trip type: Travelled as a couple
Helpful
Share
Response from Charles Ayerru, General Manager at Vouk Hotel Suites
Responded 3 Aug 2020
Dear Luzy Anna, THANK YOU for choosing Vouk Hotel Suites and for taking your time to share this review with us. We are so glad that you had good time during the stay in our hotel. Your kind compliments will be conveyed to the whole team especially Azlin, please be assured that we will keep improving and continue striving for service excellence. We are certainly looking forward to welcome you back to Vouk Hotel Suites for more memorable memories in the near future! Yours sincerely, Charles Ayerru General Manager
Read more
Puma Selva Kumaran wrote a review Mar 2020
Penang Island, Malaysia4 contributions1 helpful vote
Actually we wake up around 10.30..but the front office staff Miss.Jothy she try the best for arrange breakfast...she really helpful.. and restaurant staff Mr.Ikmal was very humble person..He also try to arrange the ala-carte food and he is very good staff.. he did wonderful service.. very clean hotel and restaurant look awesome..room 912 and 913..tq VOUK hotel suites Penang.
Read more
Date of stay: March 2020Trip type: Travelled with family
Helpful
Share
Response from Charles Ayerru, General Manager at Vouk Hotel Suites
Responded 3 Aug 2020
Dear Puma Selva Kumaran, Thank you for taking time to share such a lovely review of your staying experience with us. We are glad to hear that you had an overall positive stay and we appreciate your kind compliments about our service and surrounding facilities. Your kind words will be shared with the whole team especially Jothy and Ikmal as it will motivate us and continue striving for service excellence. Once again, all of us here looking forward to welcome you back for another wonderful stay. Yours sincerely, Charles Ayerru General Manager
Read more
EMWAZ wrote a review Mar 2020
Penang, Malaysia1 contribution
Super duper.. Highly recomended.. Room very big & clean.. Food so delicious at C'est Si Bon.. and important thing is.. all staff include trainee..very friendly & polite.. I will come again to try their buffet.. 👍👍👍👍👍
Read more
Date of stay: March 2020Trip type: Travelled with family
Helpful
Share
Response from VoukHSPenang, Public Relations Manager at Vouk Hotel Suites
Responded 9 Mar 2020
Dear guest, Thank you so much for your review. Its very important to us that a friendly and cheerful demeanour is upheld by all our staff, and we're glad that it shows. Please do come by again, you're always welcome to make a booking for a meal with us through our Facebook messenger or just give us a call. Warm regards, Raul Dhillon, Marketing and Communication Exec.
Read more
Previous
123456
PRICE RANGE
US$34 - US$61 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaPenangPenang IslandGeorge Town
NUMBER OF ROOMS
231
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Vouk Hotel Suites
What are some of the property amenities at Vouk Hotel Suites?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Vouk Hotel Suites?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Vouk Hotel Suites?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Vouk Hotel Suites?
Yes, free parking, secured parking, and street parking are available to guests.
What are some restaurants close to Vouk Hotel Suites?
Conveniently located restaurants include Ivy's Nyonya Cuisine, Maple Palace Restaurant, and Teels Heritage Cafe.
Does Vouk Hotel Suites have airport transportation?
Yes, Vouk Hotel Suites offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Vouk Hotel Suites?
Yes, dry cleaning and laundry service are offered to guests.
Does Vouk Hotel Suites offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Vouk Hotel Suites?
The staff speaks multiple languages, including English, Chinese, Hindi, Indonesian, and Malay.
Are there any historical sites close to Vouk Hotel Suites?
Many travellers enjoy visiting George Town (2.3 km), Armenian Street (2.1 km), and Cheong Fatt Tze - The Blue Mansion (1.7 km).
Is Vouk Hotel Suites accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.