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3096 Jalan Baru Bandar Perai Jaya, Perai 13600 Malaysia
Lowest prices for your stay
Expedia.com
US$79
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US$79
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US$50
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Free cancellation until 06/10/22
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (221)
Room & Suite (26)
Dining (17)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 30/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 30/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 7 hotels in Perai
Location
Cleanliness
Service
Value
The Ideal Place for Private Functions, Business Events & Corporate Activities.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Outdoor pool
Fitness Centre with Gym / Workout Room
Free breakfast
Free shuttle or taxi services
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Airport transportation
Banquet room
Meeting rooms
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Languages Spoken
Malay
315Reviews4Q+A47Room tips
Traveller rating
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  • 17
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Most Recent
Farid G wrote a review Aug 2022
Shah Alam, Malaysia2 contributions
+1
No bell boy when we arrived, the guards replace the bell boy. They should really double check the competancy of the manager. Had issue about laundry but no solution is appeal. Can be 5 stars experience but the last minute issue just destroy our good experience there.
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Date of stay: July 2022Trip type: Travelled on business
Room Tip: Avoid talking to their managers as he can be really portray annoying gesture & lack of...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Erfynna H wrote a review Jun 2022
1 contribution
Not recommended and very dirty. Didn't hire a pest control before opening the rooms to guest to stay. When you turn on the hot water shower the cockroaches all came out from the drain. Disgusting and traumatic experience to pay such amount whereby other hotels can get lower and much cleaner than the amount I’m paying for. Didn’t get to sleep for the night as the smell of the cockroaches were getting stronger. And at the hallway few dead cockroaches to be seen. Housekeeping didn’t even clean it. Very upset and will never stay in this hotel ever again.
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Date of stay: June 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Elle Abdul, Marketing at Ixora Hotel
Responded 15 Jun 2022
Dear Erfynna, Warmest greetings from Ixora Hotel Thank you for choosing to stay with us. We are disappointed that we were unable to look after you well especially on the housekeeping and cleanliness issues. Regarding the cockroaches issues, we do have a pest control company who service our rooms and all areas of the hotel on a monthly basis, recently we have experienced some issues on this and are actively addressing this as quickly as possible. We do apologize for your experience and assure you that we are working to improve the issues you raised, thank you again for taking the time to provide your feedback. Regards, Elle Abdul Marketing & Communications Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ninjal clc wrote a review Apr 2022
Selangor, Malaysia23 contributions21 helpful votes
Attended Buka Puasa Gathering at Ixora yesterday. Everything are like what my others friends told me: Phil, you must go to Ixora to try their Buka Puasa. Its value for money and you will find something there... Yes..I did and want to share with everyone that...their hospitality are so good..Friendly smile eventhough the Muslim staffs are Puasa now. They showed their best part to the guest ( i understand they might hungry and tired). Chef Harry n the team were walking around to check the food n PR. The waiter not only just clear the plate but also putting their smiling face and ask the comments n even recommended me not to miss the Nasi kambing, bubur lambok, Grilled fish etc.. Its really impressed us and we will keep supporting @Ixora by sharing the good things to them. Keep it up!!!
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Date of stay: April 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Mohammad Sharali wrote a review Nov 2020
Malaysia1 contribution
Excellent stay, Many time I am staying at Ixora hotel,Room is wonderful and staff very helpful except WIFI is a bit slow in our room, probably due to its position. Otherwise, a good hotel, with good position
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Date of stay: November 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Dato Abdul Aziz wrote a review Sep 2020
Bandar Baru Bangi, Malaysia1 contribution
Overall it was a pleasant stay. breakfast was good. But, i think the waiters should be well-trained. they didnt ask for permission to take away the plates. other than that nice bathroom, nice bed, but i dont like the pillow. very soft it doesnt support my head. room was beautiful with the pop up color couch. i like the couch very much. the shower.the hot water was very2 HOT i cant stand it!
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Date of stay: September 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Nizam wrote a review Aug 2020
1 contribution
This is my second visit to Ixora Hotel. I was stayed here before with my wife and that the reason we came back. Recently we stayed for 1 night in Deluxe Family room and quite surprise the hotel look old. When we reached at the lobby entrance there is no bellman to assist with the luggage, my son went inside the hotel and took the trolley by himself. After saw we uploading the luggage, one of the staff approached but not to assist us and but just stand next to the trolley and watching us carry the luggage from car boot into the trolley. We feel so bad with the first impression. While enter the lobby, nobody bother to take the body temperature and no one asked us to sanitize the hand. As we aware during pandemic, this is compulsory SOP. There is only one receptionist attending the guest and while waiting, another Indian male staff came out from the back office and I guessed, he is supervisor as he wore different shirt. He saw us but not even smile or greet and we didn't feel was welcoming to the hotel at all. We proceed checking process with the Indian male staff and he never give us wifi password where we need to call later on. And no breakfast information was given and I need to asked him where is the breakfast place and what time. After check in, we get ready to go out and i remembered as stated in the confirmation letter, we entitled for the for cocktail in library lounge, so we went there unfortunately it was closed. Nobody notified us upon check in and it was very disappointed. We go down to the lobby and asked the reception and very simple answer, it was closed and not a single apologize given. Hotel was a good place to stay previously, however this time, I was very very very disappointed. While we entered the room, the bed sheet was crumpled and the room didn't clean out properly and we asked the staff who sent the luggage. He went into the room and he said it was how their HK staff do the rooms. We are totally speechless at that time. The toilet flush didn't work but we did not bother call anyone as I fixed myself. They should checked everything is in order before release the room to the guests. No comments on their meals since we are not going down for breakfast. Supposedly we would like to extend our stay for another 2 nights, unfortunately the bad experienced made us change mind and we booked hotel in Penang Island for next day. This hotel will out of our list when we visit Penang in future
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Date of stay: July 2020
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Moses Poon, Other at Ixora Hotel
Responded 3 Sep 2020
Dear nizam_msn : Warm greeting from Ixora Hotel We are sorry for the encounter during your last stay with us. It should not have been the case and please be assured that this is not our standard practice. We had taken the step to examine your concern It's important to regain your trust for allowing to serve you again Thank you
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Siti S wrote a review Jul 2020
Penang Island, Malaysia9 contributions
+1
I went to The Ixor hetel for holiday. The staff treat me so nice.. feel to come back again.. especially front office manager and staff also the f&B crew.. the General Manager MrJohn is very nice person I ever meet.
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Date of stay: July 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Moses Poon, Other at Ixora Hotel
Responded 3 Aug 2020
Dear 193sitis : Warmest greeting from Ixora Hotel Thank you for your precious time to drop us a nice review We are glad to know that our team member had done their job well in order to enhance ours guest experience. Your compliment will spur us to continue seeking way to enhance our guest experience. Million of thank you ! We can't wait to have you back with us Thank you
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Crio Cruz wrote a review Jul 2020
Kuala Kangsar, Malaysia39 contributions19 helpful votes
While enter the lobby didn't feel I was welcoming to the hotel. 3 person at reception counter 2 of them didn't show or bother to show the gesture guest infront them. When enter room find room dusty and some defect in the room really obvious.Did call FO waiting for 30min to Duty Manager to show up but just waste my time to talk to him because I address my disappointment to HK sup. Wall edge chipped near thermostat, shower room grouting back, rubbish not clear n toilet bidet leaking.
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Date of stay: July 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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Response from Moses Poon, Other at Ixora Hotel
Responded 3 Aug 2020
Dear Sharwiri : Warmest greeting for Ixora Hotel Thank you for sharing your stay experience It's regrettable to know that we had failed to provide your rightfully deserve. We are so sorry about it. Please be assured that we are certainly working on the way to improve based on your feedback. We truly hope that you will allow us another opportunity to restore your faith in us by choosing to come back again Thank you
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Panpriya wrote a review Jun 2020
1 contribution
I was surprised at how good they handled the Covid 19 matter. Upon check in, body temperature is checked and they do sell masks. The workers wear masks and practice safe distance upon check in. I had excellent stay during this Covid-19, they do regularly wipe all the lobby area and the lift area. Kiddos to Ixora Hotel Penang
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Date of stay: June 2020
Location
Service
Sleep Quality
Room Tip: Big rooms and excellent service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Moses Poon, Other at Ixora Hotel
Responded 3 Aug 2020
Dear Manobanpanpriya : Warmest greeting from Ixora Hotel We are delighted to know that we have managed to provide the comfort and safe experience which had satisfy our guest. Your positive review will certainly be huge motivation for us. Thank you so much for the compliment and look forward to serve you in the next future Thank you
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
aluino_phd wrote a review Feb 2020
Montreal, Quebec, Canada3 contributions
My wife and I stayed at Ixora hotel for three nights and it was one of the best experiences we ever had. The staff is super friendly and professional, we had the chance to meet the general manger as well (John), and we had such a nice talk discussing about culture differences, food, adventures, etc. what a nice talk. The rooms are super clean and very big. The breakfast had a variety of food going from Asian type to western. I would definitely stay there again and recommend to everyone
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Moses P, Manager at Ixora Hotel
Responded 15 Feb 2020
Dear aluino_phd : Warmest greeting from Ixora Hotel Thank you for your nice review. We are delighted to know that you had enjoyed a stay with us. Your compliment definitely will motivate to all of our team member for enhance theirs service toward all our guest. Once again thank you so much of your compliment and we look forward to see you soon. Thank you
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$36 - US$47 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaPenangSeberang Perai DistrictPerai
NUMBER OF ROOMS
326
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Frequently Asked Questions about Ixora Hotel
What are some of the property amenities at Ixora Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Ixora Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Ixora Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Ixora Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Ixora Hotel?
Conveniently located restaurants include Restoran Ban Chuan, Kedai Kopi Soon Long, and Yam Rice Chip Heng.
Are there opportunities to exercise at Ixora Hotel?
Yes, guests have access to a fitness centre and an outdoor pool during their stay.
Does Ixora Hotel have airport transportation?
Yes, Ixora Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Ixora Hotel located near the city centre?
Yes, it is 0.9 km away from the centre of Perai.
Are any cleaning services offered at Ixora Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Ixora Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Ixora Hotel?
Many travellers enjoy visiting George Town (7.9 km), Cheah Kongsi (7.6 km), and Han Jiang Ancestral Temple (7.9 km).