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Sunway Hotel Seberang Jaya

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Traveller (122)
Room & Suite (60)
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About
Location
Cleanliness
Service
Value
Sunway Hotel Seberang Jaya is strategically located at the intersection of the North-South and East-West highways, and conveniently accessible via a 30 minutes drive from the Penang International Airport and Penang Island's main attractions. Situated in the centre of a vibrant hub, the hotel is within close proximity to the fireflies cruise at Nibong Tebal, which is mother nature's own mesmerising light show, St Anne's church, bird park and many other attractions. Within walking distance from the hotel is Sunway Carnival Shopping Complex with over 160 specialty stores, food and beverage outlets, cineplex and an amusement centre. Located on the upper floors of Sunway Carnival is Sunway Carnival Convention Centre. The largest pillar free convention facility on mainland Penang, offers event planners 20,000 square feet of flexible meeting space, accommodating up to 1,500 guests.
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Property amenities
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Room Service
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Public Wifi
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Centrally Located
Business
HOTEL CLASS
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Reviews & more
322Reviews
150Photos
1Q+A
65Room tips
Traveller rating
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Popular mentions
Happy with almost everything except the parking and breakfast. Clean room. Air conditioning cooling. Water pressure excellent. Pillow and bed okay. Lack of parking lots but they compensate by providing free vallet service. Breakfast buffet quantity is there but really need to
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Response from SunwayHotel_SbrgJaya, Public Relations Manager at Sunway Hotel Seberang Jaya
Responded 5 days ago
Dear yslserene Greetings from Sunway Hotel Seberang Jaya! Thank you for your review. Please be informed that your comment on our parking and breakfast have been duly noted and highlighted to the relevant department for necessary improvement. Thank you for highlighting this matter to us, giving us the opportunity to further enhance our hotel's experience to our future guest. Nevertheless, your kind compliments on our room are very much appreciated. We hope this single experience does not mar your overall impression towards our hotel. We are most grateful for your patronage to our hotel and look forward to welcoming you once again in the not too distant future. Regards, The Management
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Hotel's Favourite
Stayed two nights on business trip. Hotel has sufficient car park space but uncovered. Check in process are efficient as done a pre booking via web. Room are spacious and very well equipped. Had an excellent sleep as the bed a comfy. The room seems newly renovated as hardly
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Response from SunwayHotel_SbrgJaya, Public Relations Manager at Sunway Hotel Seberang Jaya
Responded 19 Jul 2018
Dear Gmemojitola, Greetings from Sunway Hotel Seberang Jaya! Thank you for your detailed feedback. Please be informed that your comments on having a swimming pool and our room dining variety as well as our concierge have been duly noted and highlighted to the relevant departments for product and service improvements. However, we appreciate your suggestions and will take into consideration all solutions offered to improve our hotel’s experience to our future guests. Indeed our hotel is strategically located to many food and shopping options and we received many positive feedback in terms of convenience. We are glad that you found our location ideal to your needs and our room comfortable for your stay. Your kind compliments on our staff are most appreciated and rest assured they will be shared to serve as their encouragement. We are most grateful for your patronage to our hotel. Please do not hesitate to contact us for your future room accommodation needs and we await the pleasure of greeting you again soon! Regards, The Management
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Stayed here for 2 nights with my family (6 adults and 1 kid). We booked 3 rooms and requested 2 connecting room and late check-out. The front desk staff has been very patient to check for the rooms for us as we were late for check-in. The location is also very strategic. A lot
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Response from SunwayHotel_SbrgJaya, Public Relations Manager at Sunway Hotel Seberang Jaya
Responded 1 week ago
Dear Wywong80 Greetings form Sunway Hotel Seberang Jaya! Thank you for your kind review. Your kind compliments on our front desk staff are most appreciated and rest assured that they will be shared to serve as their encouragement to continue with good works. We are glad that you found our location ideal to your needs and our room service up to your standards. Thank you for your patronage to our hotel and we look forward to welcoming you back with us in the not too distant future. Regards, The Management
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The room sure went through remodelling. We stayed for a day here and it was a pleasant one. Though the hotel building outlook is old and common, the room within and its facilities are very well maintained and very clean. Location wise, it is very good as there's Sunway Carnival
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Response from SunwayHotel_SbrgJaya, Public Relations Manager at Sunway Hotel Seberang Jaya
Responded 2 weeks ago
Dear Daeren Greetings from Sunway Hotel Seberang Jaya! Thank you for your kind review. We are glad that you found our room comfortable for your stay and our location ideal to your needs. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management
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Advantage 1. Good breakfast 2. Spacious and modern room 3. Nearby shopping (Sunway Carnival) 4. Friendly and helpful staff Disadvantages 1. No swimming pool 2. Non-roofed and very limited parking 3. The area next to the hotel is under construction and quite noisy. I will
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Response from SunwayHotel_SbrgJaya, Public Relations Manager at Sunway Hotel Seberang Jaya
Responded 3 weeks ago
Dear houzall Greetings from Sunway Hotel Seberang Jaya! Thank you for your kind review. Your wonderfully detailed feedback very much appreciated and we are delighted to have been able to be of service to you. Please be informed that your comment on our swimming pool and parking have been duly noted and highlighted to the relevant department. With reference to your comment on the hotel’s parking space and the construction beside the hotel, kindly be informed that this is following the construction of Sunway Medical Centre, which has just commenced at the side land of our hotel, enabling Sunway to better serve the community in future. Our guests' convenience remains one of our priorities, and as such the Management has been continuously looking for additional secured parking space around the hotel. Nevertheless, your kind compliments on our breakfast, room, staff and location are very much appreciated. We hope this single experience does not mar your overall impression towards our hotel. We are most grateful for your patronage to our hotel and look forward to welcoming you once again in the not too distant future. Regards, The Management
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Premier Room
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12345612
is it flooded there ?
No, everything has settle down since 10th of November. And is safe to travel to penang
1 vote
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"My room is 504 and it is nice"
"If can afford, take the club rooms at 15th Floor. It is worth Club rooms at 15th Floor."
"Best View and accessibility"
"the hotel is quite old. no swimming pool and parking space is very limited"
"Club rooms are OK but if you dont want to be kicked out because of booking confusion, choose another Hotel!"
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12345613
PRICE RANGE
US$44 - US$69 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sunway hotel prai
LOCATION
MalaysiaPenangSeberang Perai DistrictPerai
NUMBER OF ROOMS
202
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