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Pullman Putrajaya Lakeside

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Pullman Putrajaya Lakeside
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1,543 Reviews from our TripAdvisor Community

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Showing 1,359: English reviews
Start your review of Pullman Putrajaya Lakeside
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Hampshire, United Kingdom
Reviewed 5 days ago NEW

This hotel is extremely practical and very well equipped for a business trip which is what I used it for. The rooms are large and well furnished /comfortable, and the restaurant and gym are good - the pool areas are cramped and badly laid out considering the size of the hotel. Also they have a nightly band playing in the...

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Helpful?
Thank siggouk
Roberts E, General Manager at Pullman Putrajaya Lakeside, responded to this review

Dear Siggouk, Thank you for recently choosing to stay with us and also for your most valuable feedback. Siggouk, I am delighted to read that you enjoyed our large, spacious guest rooms as well as our 24 hour gymnasium. I do however apologise for your bar experience and we will are currently looking into alternative entertainment for our bar area....

Philippines
HOTEL’S FAVOURITE REVIEW
Reviewed 27 December 2016

Just want to share my experience with Pullman Putrajaya Lakeside. Sometime December 2016, i emailed the hotel to inquire about the confirmation of my booking and to request for my preferences in the room. The hotels' Reservation Assistant for Sales & Marketing, Mr. Ahmad Amirul Iddin responded to my email and assured me that all requests are being noted. He...

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Helpful?
1Thank kenkay
About Hotel's Favourite Review
Roberts E, General Manager at Pullman Putrajaya Lakeside, responded to this review

Dear Kenkay, Thank you for recently choosing to stay at the Pullman Putrajaya Lakeside and also for your most generous feedback in relation to your recent stay. At the Pullman Putrajaya Lakeside we are constantly coaching and mentoring our team of "connectors" in order to continually enhance our level of guest service. I am absolutely thrilled to read that two...

Puchong, Selangor, Malaysia
Reviewed 6 days ago NEW

Just had little more than 12 hours at this hotel for a swimming event in the nearby lake. It was not cheap but in the end I'm glad we decided to stay overnight...not that it was all positive. The check in process was OK once the rather hidden lobby was found. However, we got a free upgrade to a spa...

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Helpful?
Thank Steve H
Roberts E, General Manager at Pullman Putrajaya Lakeside, responded to this review

Dear Steve H, Thank you for recently choosing to stay with us and also for taking the time to share your most valuable feedback. Steve H, I am delighted to read that overall you were able to enjoy our expansive hotel facilities - albeit for a short time only. However having said that I also do apologise for your temporarily...

Singapore, Singapore
Reviewed 1 week ago via mobile

We stayed here for the Oceanman race held over the weekend. Definitely not our first choice hotel in this area. Dining options within hotel is limited and exorbitantly priced; food wise, seafood soup tasted so salty that it felt there was lots of MSG added to water. Saving grace was the half shelled scallop n gigantic prawn in it. Design...

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Helpful?
Thank Kikis78
Roberts E, General Manager at Pullman Putrajaya Lakeside, responded to this review

Dear Kikis78, Thank you for recently choosing to stay with us and also for your most valuable feedback. Kikis78, firstly please allow me to clearly clarify that we DO NOT ever use MSG in any of our freshly created meals here at the hotel. This is across all of our Food and Beverage outlets which include our All Day Dining...

Penang, Malaysia
Reviewed 1 week ago via mobile

I had 4 nights stay at this hotel. Overall my stay is pleasant. The room is comfortable. There's a lake just beside the hotel and you can take a stroll during morning or evening. One thing I would comment is there's no restaurant or shopping mall at walking distance from this hotel and you'll have difficulties at getting food outside.

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Helpful?
Thank shinyee_foong86
Roberts E, General Manager at Pullman Putrajaya Lakeside, responded to this review

Dear Shinyee_foong86, Thank you for recently choosing to stay with us and also for your most valuable feedback. I am delighted that you enjoyed our stunning lakefront location and that you also found our guest rooms to be most comfortable. We do sincerely hope we have the opportunity to welcome you back to our hotel in the very near future....

Bangkok
Reviewed 1 week ago

Everyting well, but should improve front staff. She does't have service mind and cynical attitude. Poor check-in for Le Club Platinum. I have upgraded the room to a wider room, but the old room. Beautiful hotel, not far from the KLIA Int'l Airport. Have a Shuttle Service to shopping mall and KL Capital.

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Helpful?
1Thank Oa V
Roberts E, General Manager at Pullman Putrajaya Lakeside, responded to this review

Dear Oa V, Thank you for recently choosing to stay with us and also for your most constructive feedback. I am so sorry about the level of service you received from one of our welcomers and can assure you this has been addressed accordingly. As a 5 star property we pride ourselves on offering a friendly yet professional level of...

Gelugor, Malaysia
Reviewed 2 weeks ago

1. Unattentive check in counter staff. 2. Request to see manager. Refered ti duty manager who simply said yes sir yes sir to complain in #1. 3. Lights in room not working properly. Bath room sink runs slow. Issues resolved with maintenance. 4. More problems with lights found. Right side reading light and headboard lights not working. 5. Inform #4...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank abdulrahmano20
Roberts E, General Manager at Pullman Putrajaya Lakeside, responded to this review

Dear Abdulrahmano20, Thank you for recently choosing to stay with us and also for taking the time to share your most valuable feedback. I do sincerely apologise for the lack of service you encountered by our reception team. This is indeed totally unacceptable and certainly in no way a true reflection of the level of service we wish to offer...

Kuala Lumpur, Malaysia
Reviewed 2 weeks ago

Review collected in partnership with Accorhotels.com
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Helpful?
Thank aimybazura
Roberts E, General Manager at Pullman Putrajaya Lakeside, responded to this review

Reviewed 2 weeks ago via mobile

Arrive at night, requesting room as my Agoda booking Deluxe King Balcony, take a bit a time got room 2233. Staff and spv need more smile when handle customer. The room is clean and big, balcony is big and nice. Have 2 Swiimingpool and both are nice and good view.

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Helpful?
Thank Edwin M
Roberts E, General Manager at Pullman Putrajaya Lakeside, responded to this review

Dear Edwin M, Thank you so much for recently choosing to stay with us and for taking the time to share your most valuable feedback. I am delighted to read that you were able to enjoy both our large and spacious clean guest rooms as well as our stunning new Infinity Pool - Shimmer. Edwin M, thank you once again...

Kuala Lumpur
Reviewed 2 weeks ago

Being in Putrajaya, the expectation to the hotel is not as high as one would if the hotel is located in KL or PJ, nevertheless this hotel meets the mark, and is vvery good in cleanliness and quality of beddings. The service is friendly and prompt and the hotel grounds nice and clean as well. Good value for money stay.

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Helpful?
Thank tony12cu
Roberts E, General Manager at Pullman Putrajaya Lakeside, responded to this review

Dear Tony12cu, Thank you for recently choosing to stay at the Pullman Putrajaya Lakeside and also for taking the time to share your most valuable feedback. I am delighted to read that you found our hotel to be very clean and our team of "connectors" to be most professional and friendly. I am also delighted to read that you found...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Pullman Putrajaya Lakeside - a beautiful 5 star Hotel and Resort is delighted to offer 281 beautiful guest rooms, suites and apartments. In addition to this we also offer 2 outdoor swimming pools, a fully equipped gymnasium, a stunning Health and Spa Retreat, a beautiful lobby lounge as well as 2 Restaurants - B's - All Day Dining Restaurant and the Village Restaurant and Bar which is situated overlooking stunning Putrajaya Lake. We are also delighted to offer 24 hour room service, our China Bar and Lounge as well as the Deli, a Grand Ballroom for 500 guests and a selection of 21 additional Meeting Rooms catering for up to 3000 guests. In addition to this the Pullman Putrajaya Lakeside also offers a small private beach, a Karaoke Room, a Games Room and extensive lush gardens. We are also delighted to offer a large underground car park, complimentary superfast broadband in all guest rooms and public areas, a library, and an extensive selection of international in room television programs. At the Pullman Putrajaya Lakeside we are delighted to ensure your stay is a most comfortable one as "Our World Is Your Playground!" The Pullman Putrajaya Lakeside offers a stunning Lakeside, waterfront location and is only 20 minutes from Kuala Lumpur airport. We do sincerely hope we have the opportunity to welcome you to the Pullman Putrajaya Lakeside in the very near future! ... more   less 

Additional Information about Pullman Putrajaya Lakeside

Address: No 2 Jalan P5/5, Presint 5, Putrajaya 60520, Malaysia
Region: Malaysia > Wilayah Persekutuan > Putrajaya
Price Range: RM226 - RM425 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Putrajaya Lakeside 5*
Number of rooms: 282
Reservation Options:
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Also Known As:
Pullman Putrajaya Lakeside Hotel Putrajaya
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Questions & Answers

Here's what travellers have asked, with answers from Pullman Putrajaya Lakeside staff and other travellers.
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Questions? Get answers from Pullman Putrajaya Lakeside staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try for a room looking over the lake as it is quieter”
 of 5 bubbles siggouk, 22 Mar 2017 | Read review
“Not sure which rooms but a lake view would be great”
 of 5 bubbles stevehR6324RG, 21 Mar 2017 | Read review
“Be patient when requiring service in the hotel. Enjoy the facilities (including great pool + spa)”
 of 5 bubbles NoNonSenseTravel, 3 Mar 2017 | Read review
“Courtyard can be noisy at night”
 of 5 bubbles benjaminm953, 27 Feb 2017 | Read review
“Request lakeview with balcony and stress that you want to be away from courtyard which has frequent loud events.”
 of 5 bubbles N0rah-911, 19 Feb 2017 | Read review
5 of 5