Pulse Grande Hotel
Taman Putra Perdana, Presint 1 Wilayah Persekutuan, Putrajaya 62000 Malaysia
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About
#5 of 15 hotels in Putrajaya
Location
Cleanliness
Service
Value
PULSE GRANDE Hotel (formerly known as Putrajaya Shangri-La), the exclusive address for business or leisure, is an intimate, stylish city resort committed to personalized service. It is strategically located on a green hilltop enclave overlooking the heart of Putrajaya, Malaysia's 21st century garden city which houses the new Federal Government, close to the Prime Minister's Centre and the majestic Royal Palace. By road, the Hotel is just 25 minutes from Kuala Lumpur International Airport (KLIA) and 30 minutes away from the city of Kuala Lumpur, all within Malaysia's Multimedia Super Corridor (MSC).
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Free shuttle or taxi services
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Infinity pool
Outdoor pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Airport transportation
Shuttle bus service
Banquet room
Meeting rooms
Spa
Hammam
Massage
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Business
Languages Spoken
English, Chinese, Indonesian, Malay
Location
38Car recommended
Grade: 38 out of 100
625Restaurantswithin 10 km
52Attractionswithin 10 km
Taman Putra Perdana, Presint 1 Wilayah Persekutuan, Putrajaya 62000 Malaysia
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+1
Having travelled the world, and experiencing everything from a basic youth hostel to a luxurious suite and everything in between, I can safely say that this hotel doesn't deserve the current rating that it portrays itself to be. The room was filthy! The wallpapers were peeling off and were stained. The back of the TV had a THICK layer of dust which shows that the room was probably never cleaned properly in years. I would expect the bed and mattress to not have been cleaned properly too as I woke up with a stuffy nose on both mornings. The tiles in the shower were mouldy and disgusting. There was a metal fragment sticking out at the bedside which could cause serious injuries, especially to children. And perhaps the "best thing" which came came to my attention last was that I had a roommate, a cockroach. I will never return to this hotel ever again.…
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Date of stay: May 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I don’t like to leave a bad review but if I could leave zero I would. This hotel was the by far the worst experience I’ve had in a long time. I travel often and usually stay in 2 and 3 stars nicer than this place even hostels. This place is in need of some serious renovations. The carpet all throughout is moldy and stained. My shower was filthy along with blood on the towel. I checked in a bit early to attend the spa. Only to be told it’s closed (not mentioned on the website) ok I’ll go relax by the pool except No wifi.? Then I go to the swim up bar( it’s empty) no alcohol on the premises sold. The buffet was ok at best. I returned to my room to see a rat run across the floor. That was the end for me as I packed my bag and didn’t even sleep the night. I asked for a refund and got only half. Then had to pay for an additional transport to a new hotel that night. This place gets two middle fingers up.…
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Date of stay: April 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
The hotel looked NO maintenance for years. They should check their facilities prior to having guest check in the rooms. A lot of broken and damaged items. Room were dirty, toilet wasn't functioning well, the bedskirt was torn; and many more!
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Date of stay: July 2022
Rooms
Service
Sleep Quality
Room Tip: 4th floor slightly better then the rest.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
The hotel is located on a high hill in Putrajaya cause we can see the building from far. The guest parking is within walking distance between the hotel and parking. Rest assured, there is a buggy car going back and forth from the hotel entrance to the parking every 5-10minutes. The front desk lady was really nice and the check-in process was smooth. As my room is not ready, she guided us to the waiting area with the welcome drink. The room was spacious with a balcony. One of the light bulbs was spoiled and the room was super dark even though we have turned on all the lights in the room. The bathroom is the brightest. Overall, I'm satisfied with the hotel.
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Date of stay: June 2022Trip type: Travelled as a couple
Room Tip: Take the buggy car instead of walk yourself from/to parking from/to the hotel. Open curtain on...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Nothing can do here. Very boring hotel. Not worth with your money. Abandon place. Tagline “ luxury is comfort” is funny. Old furniture. Parking lot very far and nobody is there to help you. I did’nt see any security guard walk around. And the worst the hotel look so scary
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Date of stay: September 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We have checked in for 3 rooms on 3 & 4 Oct 20, room was dirty with hairs, stain on linen, dustbin provided without plastic bag, the lights too dim, the toilet drainage was bad with overflowing water and stuck, bath tub shower not working. Tissue box was only provided upon request! Swimming pool was nice but my niece had slightly injured her feet due to the sharp mozac floor. The staff was helpful provided the first aid. But they need to improve the safety of pool. Breakfast was so so, nothing special on this. But the in room service menu was not provided, and I was only given the menu just to snap pics as they did not have enough menu to provide the guest. As 5 star hotel standard, by right you SHOULD ensure the menu is provided in every guest rooms. Overall, staff were polite, friendly and helpful. But the standard was below par. Please improve. Tq …
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Date of stay: October 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
We were keen to stay in Shang-ri La hotels - So when we heard that this hotel were once owned by them, we made the decision to stay here. Okay, here's the deal. Whatever grandeour it once have... it is gone. The place looks gloomy, it looks tired. Bottom line is that it has lost its charm. It reeks of fatigue, and the soul just isn't there. Stay-wise, out Unit was near the pool, and there's a balcony that overlooks the park. Quite nice, but the bed moved when we slept on it, and the floor creaked, and there were dust around the nooks and crannies. We had lunch at the place, and the place were void of other people. Food were of course 5-star price, but quality, portions, and service were way off the marks. My steak was tough, the plate bloodied, and my coffee? I have had better, way better elsewhere (& way cheaper!). All in all, I dare say that the place is okay, location-wise, but given chance, you may want to opt for other place around the area.…
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Date of stay: July 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Pulse Grande is a former Shangri-La Hotel Putrajaya. Nicely located on the hill top near botanical garden overlooking the administrative capital of Malaysia. Could be a good option for a weekend stay or a business event.
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Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
1) Fairly rating a 5 star hotel, the breakfast is not even at a 3 star standard. Cold food, horrible settings, taste was bad, coffee tasted like water with brown colouring. The worse breakfast I have ever had & this is coming from a 5 star rating hotel. 2) Aircon for both rooms were just bad, I think it's time they do a major overhaul. The excuse given was the weather was very hot hence aircon not working. But isn't that what's aircon is for, cool air during hot weather? I have been to hotter country with no issue with their hotel aircon. Very disappointing that the staffs just push the blame on the "weather". 3) On check out day we were asked to leave on the dot, asked for just 15-30mins extension as none of us had a good sleep due to faulty aircon. With zero consideration they said no. The only pros was probably the concierge staff & FO ... I have nothing positive to say about the supervisor nor managers as they were just so unfriendly & zero hospitality skill. Very disappointing.…
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Date of stay: January 2020
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Room size adequate, well lit with natural light. Bathroom large,clean and well maintained. The hotel is situated opposite a wonderful park, however the view is sadly somewhat obstructed by a canopy. A walk in the park was breathtaking. One of the most beautiful parks in Malaysia.awesome views, well maintained and clean! Given the beautiful natural environment, the hotel has yet to reach its best potential.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
US$45 - US$59 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
putrajaya shangri-la hotel putrajaya, shangri la putrajaya
FORMERLY KNOWN AS
Putrajaya Shangri-La
LOCATION
MalaysiaWilayah PersekutuanPutrajaya
NUMBER OF ROOMS
118
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Claim Your ListingPULSE GRANDE HOTEL (R̶M̶ ̶3̶3̶1̶) RM 221: UPDATED 2023 Reviews, Price Comparison and 592 Photos (Putrajaya) - Tripadvisor
Frequently Asked Questions about Pulse Grande Hotel
Which popular attractions are close to Pulse Grande Hotel?
Nearby attractions include Putra Mosque (1.4 km), Masjid Tuanku Mizan Zainal Abidin (Masjid Besi) (3.4 km), and Putrajaya Lake (1.5 km).
What are some of the property amenities at Pulse Grande Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Pulse Grande Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pulse Grande Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Pulse Grande Hotel?
Conveniently located restaurants include Zest Restaurant, Midori Japanese Restaurant, and Casa De Madani.
Are there opportunities to exercise at Pulse Grande Hotel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Pulse Grande Hotel have an airport shuttle?
Yes, Pulse Grande Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Pulse Grande Hotel have airport transportation?
Yes, Pulse Grande Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Pulse Grande Hotel?
Yes, dry cleaning and laundry service are offered to guests.