Palm Garden Hotel, Putrajaya, A Tribute Portfolio Hotel

Palm Garden Hotel, Putrajaya, A Tribute Portfolio Hotel

Traveller (13)
Palm Café Buffet
Dining (12)
Palm Garden IOI Resort City
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About

4.5
#10 of 13 hotels in Putrajaya
3.7 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
3.7 of 5 bubbles
Value
Fully reimagined rooms, elegantly designed showcasing elements of Malaysian culture and craft in an interior design inspired by traditional Malaysian woven designs in classic palm oil fruit colors. With guest comfort in mind, rooms feature generous windows that welcome natural light and offer spectacular views of the lush foliage outdoors. Palm Garden Hotel, Putrajaya, is located in IOI Resort City, an established township that includes IOI City Mall, the largest mall in Malaysia, the prestigious Palm Garden Golf Club, A-grade office towers and prime residential communities. The resort is strategically connected to major highways; 5-minutes to Putrajaya, 30-minute drive to Kuala Lumpur and 35-minutes to Kuala Lumpur International Airport.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Golf course
Children's playground
Children's television networks
Parking
Wifi
Fitness / spa changing rooms
Pool / beach towels
Adult pool
Shallow end in pool
Coffee shop
Restaurant
Breakfast available
Kids' meals
Outdoor dining area
Vending machine
Kids pool
Highchairs available
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
24-hour front desk
Dry cleaning
Room features
Blackout curtains
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Refrigerator
Flatscreen TV
Walk-in shower
Safe
Telephone
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Hair dryer
Room types
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Quiet
Mid-range
Languages Spoken
English, Indonesian, Malay
Hotel links
Special Offer:Earn points toward free nights.

Location

IOI Resort City, Putrajaya 62502 Malaysia
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 70 out of 100
70
Kuala Lumpur Intl Airport
25.8 km
See all flights
Sultan Abdul Aziz Shah Airport
25.3 km
See all flights
1 Attraction
within 1 kilometer
11Reviews0Q+A5Room tips
Traveller rating
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Detailed Reviews
Siti julaiha b wrote a review Apr 2024
oman
4.0 of 5 bubbles
When we reached here,we were welcomed with friendly staffs.
I liked their helpfulness, and their eagerness to make our stay a pleasant one.during breakfast,the staffs r polite and nice,always making sure the tables r clear and asking u whether there is anything u need.
We do not hv any grab app installed in our phones,so the front desk r helpful to order grab for us so tt we can go to any destination in KL easily.
And early morning at 5 am,they hv no problem bringing water to ur room when u need it.

Overall, our stay in this hotel had been very pleasant.
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Date of stay: April 2024
4.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
Room Tip: Shuttle bus service to IOI City centre mall need to be punctual.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Palm Garden Hotel, Owner at Palm Garden Hotel, Putrajaya, A Tribute Portfolio Hotel
Responded 23 Apr 2024
Dear valued guest, Thank you for taking the time to share your feedback with us. We are happy to hear you had a pleasant stay at the hotel. Providing the highest level of hospitality has always been our pride and priority.  We hope to welcome you again when your travels bring you to the area.  Best regards, The Management.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ean wrote a review Feb 2024
Kuala Lumpur, Malaysia
4.0 of 5 bubbles
The hotel has recently going through major renovation to all the rooms and hence I am back again being an Elite Marriott Members to find out.

I have been given a VIP parking reservation right beside the hotel lobby upon my arrival and were warmly greeted by the front desk team & security team.

I have stated my arrival time to be around 1 PM however unfortunately the room weren't ready upon my arrival and I have to wait for another 1 hour over the lobby for the room to be ready.

Initially I was upgraded to the Suite room with balcony but due to unknown issue that my room were downgraded to Suite room without balcony.

First entering the room gives a very good new look and the bathroom looks good! They are also very generously provided me with a bunch of welcome cookies & food in room with hand written card.

I have to specially thanks to the hotel manager & front desk team for being attentive to my request and the two night stay has been a very comfortable one with the breakfast area food improvement.

I would soon be back with bringing my family over and hopefully the room readiness can be better manage especially on a low occupancy.

Thank you!
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Date of stay: December 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Palm Garden Hotel, Owner at Palm Garden Hotel, Putrajaya, A Tribute Portfolio Hotel
Responded 11 Feb 2024
Dear valued guest, Thank you for taking the time to share your feedback. Providing the highest level of hospitality and guest comfort is our top priority, and we sincerely apologize for the shortfall in the room arrangement. We have shared the feedback to respective leadership to ensure necessary guideline are in place. It's good to hear you had a comfortable stay during the two nights you were with us. We can't wait to welcome you again with better improvements to your upcoming stay. Best regards, The Management.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reeza R wrote a review Dec 2023
5.0 of 5 bubbles
We chose this hotel because it is newly renovated. As a loyal Marriot Bonvoy member, I will always prioritize Marriott properties over other hotels. The room was beautifully done. We had a great staycation during Christmas night. Tq so much to all the Staff for serving us!
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Date of stay: December 2023Trip type: Travelled with friends
Room Tip: Parking lot is still in construction mode, but dont worry there are plenty available spaces
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Palm Garden Hotel, Owner at Palm Garden Hotel, Putrajaya, A Tribute Portfolio Hotel
Responded 25 Feb 2024
Dear valued guest,  We appreciate your time to share feedback with us. We are glad that you had a pleasant stay at Palm Garden Hotel. We will continue to deliver the best hospitality service to our guests.  We hope to welcome you again during your future stay. Thank you.
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topik wrote a review Jun 2024
5.0 of 5 bubbles
My wife and I was there for our anniversary. We made a reservation for buffet lunch, and when were very astonished by the hospitality by the hotel’s restaurant. Everyone was very friendly and helpful. We were treated like a VIP couple, almost all the restaurant staffs called me by my name, and that was very surprising!! I have not been to any hotel with that kind of experience. Even the hotel manager came to greet us. Honestly my wife n i were very amused. Thanks to the hotel for making my 15th wedding anniversary a memorable celebration.
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Date of stay: June 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Palm Garden Hotel, Owner at Palm Garden Hotel, Putrajaya, A Tribute Portfolio Hotel
Responded 2 weeks ago
Dear Valued Guest, Thank you for the time taken to share you feedback. Providing the best hospitality services to our guests is always our priority. We are glad to hear you had an amazing anniversary stay with us. We wish to welcome you again when the travel brings you to the area. Best regards, The Management.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ho S P wrote a review Dec 2023
5.0 of 5 bubbles
The renovation has really been good.
It made the whole place looked so much cleaner and modern, yet still maintain the feel of a resort.
The renovated rooms feel more comfortable and luxurious.
The service is efficient and prompt, and the staff are really friendly.
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Date of stay: December 2023Trip type: Travelled with family
Room Tip: Ask for rooms on the higher floors
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Palm Garden Hotel, Owner at Palm Garden Hotel, Putrajaya, A Tribute Portfolio Hotel
Responded 10 Jan 2024
Dear valued guest, We appreciate the time taken to share your feedback. We are glad to hear you had a pleasant stay with us. We wish to welcome you again when the travel brings you in the area. Best regards, The Management.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
DimasCheras wrote a review Dec 2023
5.0 of 5 bubbles
Stayed 2nd Dec room 406
Thanks to Mr Anuar, Mr Erwin,
Special thanks to Chef Chan and team Palm Cafe - Breakfast one of the best esp: roti canai with chicken curry. But difficult to point which one the best because everything is awesome. All the best to all for this re open hotel
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Date of stay: December 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Palm Garden Hotel, Owner at Palm Garden Hotel, Putrajaya, A Tribute Portfolio Hotel
Responded 10 Dec 2023
Dear valued guest, Thank you for taking the time to share your feedback. We are glad to hear you had a pleasant stay and enjoyed the food. We appreciate your comment and wish. We are excited to welcome you again when your travels bring you back to this area.  Best regards, The Management.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Relax38777181618 wrote a review May 2024
4.0 of 5 bubbles
To the management of Palm Garden Hotel,
My family and Myself had wonderfull holiday ,the staff warm welcome us with smile,greetings and very helpfull,
We really had beautifull stay and the staff customer service beyond my expectation.
Especialy Night shift staff Encik Asyraf,and Encik Syabil.
Special thanks to Mr Mark as well.

Good job and keep it up....

Thank you
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Date of stay: April 2024
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Palm Garden Hotel, Owner at Palm Garden Hotel, Putrajaya, A Tribute Portfolio Hotel
Responded 9 May 2024
Dear valued guest, Thank you for taking the time to share your feedback. We are glad to hear you had a wonderful stay with us. Giving the best service to our guests is always our priority, and we are pleased you enjoyed it. These compliments will be shared with the respective associates, and it will definitely help motivate them to give their best.  We hope to welcome you again when your travels bring you to the area.  Best regards, The Management.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
BonvoyPlatinum1234 wrote a review May 2024
Bengaluru, India
5.0 of 5 bubbles
Our stay at Tribute Portfolio was great. We enjoyed our stay to the fullest. The Kopidulu experience was amazing. And learning about Wau Bulan kites was really interesting. The staff was very helpful. Special mention to Daniel and Erawin at the front desk, and Aidan and Nun at the Courtyard.
A very delightful place, a tribute to Malaysian culture
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Date of stay: May 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Palm Garden Hotel, Owner at Palm Garden Hotel, Putrajaya, A Tribute Portfolio Hotel
Responded 9 May 2024
Dear valued guest, Thank you for taking the time to share your feedback. We are glad to hear you had an amazing stay with us. Giving the best service to our guests is always our priority, and we are pleased you enjoyed it. These compliments will be shared with the respective associates, and it will definitely help motivate them to give their best.  We hope to welcome you again when your travels bring you to the area.  Best regards, The Management.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lokman Hakim Bin Bustan Ariffin wrote a review May 2024
Ampang, Malaysia
5.0 of 5 bubbles
It was an amazing experience staying here, the ambience was great, the food was amazing and the staff is wonderful especially Qazreena, Qistina, Rajesh the Security really took care all of our needs!! I have to say the food serve is out of this world!!
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Date of stay: May 2024Trip type: Travelled on business
Room Tip: Parking is spacious but the only areas of improvement is the elderly and special needs access due...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Palm Garden Hotel, Owner at Palm Garden Hotel, Putrajaya, A Tribute Portfolio Hotel
Responded 23 May 2024
Dear valued guest, Thank you for taking the time to share your feedback. We are glad to hear you had an amazing stay with us. Giving the best service to our guests is always our priority, and we are pleased to hear you enjoyed it. These compliments will be shared with the respective associates, and it will definitely help motivate them to give their best.  We hope to welcome you again when your travels bring you to the area.  Best regards, The Management.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MelvinLin wrote a review Dec 2023
Singapore, Singapore
+1
2.0 of 5 bubbles
It was on the whole a mixed bag. Some of the positives:
+ We booked the family room, and it was comfortably spacious for our family of 2 adults and 2 children.
+ People are mostly friendly and helpful. On an individual level, most of them were trying to make guests feel comfortable.
+ They provide an hourly shuttle to the mall. However it does not always show up on time.

The not-so-good bits:
- There is no towel rack, and insufficient hooks in the bathroom. For a family room, it was rather surprising, and an inconvenience.
- Room was dirty at check-in. Even my 8-year-old commented that the floor felt "sticky" and the place was dusty. However, she also acknowledged on subsequent nights after housekeeping had come in to do their daily cleaning that things had become much better.
- It might have been overall a decently good stay, if not for a disturbing incident though. One of the days we came back to the room to find a feather duster (we do not even own one of those, as we use vacuum cleaners at home, so obviously that did not belong to us) INSIDE our luggage. At that point, I was not sure whether I should have been more concerned about security or hygiene, but it definitely was very alarming. If it was not the peak Christmas long weekend when everywhere else is fully-booked, I might have chosen to check out immediately.
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Date of stay: December 2023
3.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: Lock your luggage before leaving the room.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Palm Garden Hotel, Owner at Palm Garden Hotel, Putrajaya, A Tribute Portfolio Hotel
Responded 2 Jan 2024
Dear valued guest, First and foremost, our sincere apologies for the inconvenience that you have encountered, and thank you for taking the time to highlight your poor experience with us. We are most distressed to receive this information and regret what has happened. Reaching out to us with your feedback will enable us to address the shortcomings and improve further to showcase the hospitality we are known for. Please be assured that we are taking the necessary precautions and that a thorough investigation is in progress. We hope that this incident does not change the perception you have of the Palm Garden Hotel and will still give us another opportunity to serve you in the near future. Best regards, The Management.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lokman Hakim Bin Bustan Ariffin wrote a tip May 2024
Ampang, Malaysia29 contributions3 helpful votes
5.0 of 5 bubbles
"Parking is spacious but the only areas of improvement is the elderly and special needs access due to lots of stairs in the entrance"
Read full review
Siti julaiha b wrote a tip Apr 2024
oman3 contributions3 helpful votes
4.0 of 5 bubbles
"Shuttle bus service to IOI City centre mall need to be punctual."
Read full review
Ho S P wrote a tip Dec 2023
157 contributions113 helpful votes
5.0 of 5 bubbles
"Ask for rooms on the higher floors"
Read full review
MelvinLin wrote a tip Dec 2023
Singapore, Singapore2,644 contributions347 helpful votes
2.0 of 5 bubbles
"Lock your luggage before leaving the room."
Read full review
Reeza R wrote a tip Dec 2023
25 contributions2 helpful votes
5.0 of 5 bubbles
"Parking lot is still in construction mode, but dont worry there are plenty available spaces"
Read full review
Not the right property for you?
There are more places to choose from in the Putrajaya area.
PRICE RANGE
RM 407 - RM 481 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Palm Garden IOI Resort City
LOCATION
MalaysiaWilayah PersekutuanPutrajaya
NUMBER OF ROOMS
151
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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PALM GARDEN HOTEL, PUTRAJAYA, A TRIBUTE PORTFOLIO HOTEL (R̶M̶ ̶4̶9̶9̶) RM 452: UPDATED 2024 Reviews, Price Comparison and 54 Photos - Tripadvisor

Frequently Asked Questions about Palm Garden Hotel, Putrajaya, A Tribute Portfolio Hotel
Which popular attractions are close to Palm Garden Hotel, Putrajaya, A Tribute Portfolio Hotel?
Nearby attractions include IOI City Mall (0.6 km).
What are some of the property amenities at Palm Garden Hotel, Putrajaya, A Tribute Portfolio Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Palm Garden Hotel, Putrajaya, A Tribute Portfolio Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Palm Garden Hotel, Putrajaya, A Tribute Portfolio Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Palm Garden Hotel, Putrajaya, A Tribute Portfolio Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Palm Garden Hotel, Putrajaya, A Tribute Portfolio Hotel?
Conveniently located restaurants include Zest Restaurant, Midori Japanese Restaurant, and Le Mei Chinese Restaurant.
Are there opportunities to exercise at Palm Garden Hotel, Putrajaya, A Tribute Portfolio Hotel?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Palm Garden Hotel, Putrajaya, A Tribute Portfolio Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Palm Garden Hotel, Putrajaya, A Tribute Portfolio Hotel?
The staff speaks multiple languages, including English, Indonesian, and Malay.
Is Palm Garden Hotel, Putrajaya, A Tribute Portfolio Hotel accessible?
Yes, it offers reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.
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