Great place in the city centre. Everything is perfect, rooms, breakfast, design, swimming pool Our time here was wonderful and even hotel stuff preperade for my friend happy birthday for his birthday on the bed. Cool
Overall was a good stay except some minor issues on maintenance,F&B and turndown service which I have highlighted in the stay survey. The room has a “partially sea view” as it was blocked by many buildings Executive Lounge is back in operation from 2-10pm Urban Kitchen spread was good as usual including some local choices
Comfortable, Clean, Quite environment, value for money. Very good location but no sea view. Overall it is very nice and comfortable hotel. Highly recommended to all traveler. Walking distance for very nice " Welcome Seafood". Good & Nice.
Really good hotel, located in city centre, the staff very friendly and helpful, and I found a good GRAB driver show us around, he can speak Chinese as well, if anyone travel to borneo can find this driver or directly Whatsapp him +60128435750, he can do city tour, firefly tour or Kinabalu park tour and many more, next time will come back to borneo again.
Falling in love with this Hilton . Great peoples , warm welcome . Good breakfast and walking distance to anywhere.. as Honors member , special thanks to Jonathen & Wisman special & special tip top service by them from the executive lounge And also front desk helpful guy mr.Alistair For sure will come back again .
The hotel bed is so comfy, with a very clean room. I love their breakfast because of its many choices. Gym and pool facilities are good, just too bad the steam spa is not opened for use during the time I was staying. Easily grab a taxi or Grab, so finding food for delivery or going elsewhere for dining has not been a challenge.
The staff were friendly. Kind of in the center of all touristic places. 10 min walk to the sea (you cant see the sea from the hotel). I felt safe staying there. Breakfast was above average, you get to taste local cuisines. The room was spacious. I found it a bit dusty. Did not like the toiletries because of lavender fragrance. There was no luggage weighing machine!
We stayed 1 week in this hotel. The rooms are very spacious and very nice decorated. The internet is very nice. Only thing is that the shower has very low pressure for a rain shower. The hotel design is also very nice and beautiful. The breakfast was very nice with a lot of different foods. It changes every day what I really liked. They also made fresh pancakes so every day I ordered fresh pancakes. We also had access to the executive lounge. Unfortunately they have moved the lounge to a dark room with not a lot of atmosphere. They have an amazing lounge that they closed would be nice to be in the original lounge. Also they did not do a mini canapé buffet during cocktail hour. They made a small plate for you. So it was a bit disappointed. The staff is very well trained if there was any problem it was solved within minutes. Overall had an pleasant stay there.…
I redeemed my points for this family trip. Took 2 rooms, one room was upgraded to a suite as i am a diamond member. Rooms were amazing as always, we also got invited to use the lounge for canapés for teatime. Highly recommended!
I checked into the hotel on the 9th of April for my mom's birthday and due to my diamond status. They upgraded me to the one bedroom suite. Kudos to Stephanie and her team for making the arrangements. Upon checking in, they had a nice decoration in the room. My mom was happy, and also a fruit plate. We also had some wine and some light food in their bar downstairs. It's such a waste that their executive lounge was not opened. We walk pass it to our room, and it looks impressive. Breakfast was satisfactory. The only downside was the journey it took us from the elevator to the room. One doesn't realize how big the hotel is. And the shower suite tends to flood, and floor is slippery which could he hazardous. But generally good service by the team.