Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Tune Hotel 1Borneo offers you great comfort and accessibility at standout prices. Strategically located within East Malaysia's largest lifestyle mall, this hotel provides guests with a 5-star bed, ensuite bathroom, heated shower and necessary toiletries. The restaurant, Makan, is open daily serving international and local dishes. Pack on the adventure by purchasing our Rivercruise or Island Trip package which promises an action-packed day for all.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Budget
Quiet
Languages Spoken
English, Chinese, Malay
Location
Jalan Sulaman Unit No. G-803,1Borneo Hypermall, Kota Kinabalu 88450 Malaysia
Tune Hotel 1Borneo, Kota Kinabalu
1,050 reviews
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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Tune Hotel 1Borneo in Kota Kinabalu garners accolades for its spotless premises and inviting atmosphere, with guests particularly enjoying the tranquility of the Makan restaurant and the well-kept lobby. The convenient location next to a mall is a highlight for many, offering easy access to shopping and essentials. Friendly staff and efficient service contribute to a sense of warm hospitality.
While the rooms are noted for their cleanliness and comfort, including plush pillows and effective air conditioning, some guests mention they are on the smaller side. Despite this, the hotel is often praised for its excellent value.
Location
Convenient
Atmosphere
Inviting
Rooms
Comfortable
Value
Affordable
Cleanliness
Spotless
Service
Friendly
Amenities
Satisfactory
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Easy to check in and polite staff. Signage is very poor when getting to the rooms in the hotel it’s kinda like a maze at times. The rooms are ok at best. The curtains were broken so didn’t close properly and the window didn’t close properly either so you could hear the traffic all the time. If you are a large person you would struggle to sweeper between the toilet and getting into the shower, which itself wasn’t very powerful. On a good note the bed was comfy and the AC worked fine, the hotel is about 30 mins maybe a bit less from Kota Kinabalu Airport and the hotel is attached to a shopping mall Overall if you’re looking for a cheap place to stay for a few days then this is the hotel for you
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Date of stay: February 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Raji Dave Julman, General Manager at Tune Hotel 1Borneo, Kota Kinabalu
Responded 24 Feb 2024
Dear Valued Guest, Thank you for sharing your feedback with us. We're sorry to hear about the issues you encountered during your stay. Your comments are valuable to us as they help us identify areas for improvement. We apologize for the poor condition of the room and any inconvenience caused by the broken curtains and window. Rest assured, we will address these maintenance issues promptly to ensure a more comfortable experience for our guests in the future. Regarding the signage and layout of the hotel, we understand your concerns and will work on improving the signage to make navigation easier for our guests. We're glad to hear that you found our check-in process easy and our staff polite. We appreciate your kind words about the comfortable bed and functional AC. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back and provide a better experience in the future. Warm regards, Dave
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Assalamualaikum okay, I want to tell you a little about this hotel. first I am very satisfied with the hospitality of the hotel workers who are very friendly with us. Apart from that, this hotel also provides many facilities such as comfortable clean rooms and many other facilities for guests. with a cost that is not too expensive, I think this hotel is very affordable if there are family members or even friends who want to go on vacation and stay for a few days, I recommend this hotel because I am satisfied with all the facilities provided...
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Date of stay: January 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Raji Dave Julman, General Manager at Tune Hotel 1Borneo, Kota Kinabalu
Responded 13 Jul 2024
Dear Valued Guest, Wasalam thank you for your wonderful review. We are thrilled to hear that you are satisfied and happy with the service provided during your stay. Your kind words about our friendly staff and the many facilities we offer, such as clean and comfortable rooms, mean a lot to us. We're glad you found our hotel to be affordable and that you would recommend it to family and friends. Your satisfaction is our top priority, and we look forward to welcoming you back for another great stay. Best regards, Dave
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Respectful and Professional The housekeeping team was respectful of my schedule and always made sure to clean the room at my convenience. Their professionalism was impressive. Definitely will be my choice for stay on my future visit. Keep it up !
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Date of stay: January 2025Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Raji Dave Julman, General Manager at Tune Hotel 1Borneo, Kota Kinabalu
Responded 1 week ago
Dear Valued Guest, Thank you for your wonderful feedback. We're thrilled to hear that our housekeeping team met your expectations with professionalism and respect. We look forward to welcoming you again on your next visit. Kind regards, Dave
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Room was okay given the price. There wasn’t any toothbrush. Deposit safe was not functioning. But the staff were friendly and nice. My booking does not include breakfast but it smells amazing when I passed by the dining area where they serve the breakfast buffet.
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Date of stay: April 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Raji Dave Julman, General Manager at Tune Hotel 1Borneo, Kota Kinabalu
Responded 15 Apr 2024
Dear Valued Guest, Thank you for sharing your experience with us! We appreciate your feedback regarding the room, amenities, and staff friendliness. We'll take note of the issues you encountered and work on improvements. We hope you enjoyed the pleasant aroma from our breakfast buffet area, and we look forward to welcoming you back for an even better stay in the future! Warm regards, Dave
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The hotel is very nice and comfy. All the staff are friendly especially the front desk even if I ask many questions like wifi password, room service etc. Besides that, the housekeeping keeps the room tidy all the time and the breakfast food is hearty. I highly recommend and the price is reasonable🫰
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Raji Dave Julman, General Manager at Tune Hotel 1Borneo, Kota Kinabalu
Responded 1 Jul 2024
Dear Nursyahira, Thank you for choosing our hotel for your family vacation and sharing your wonderful experience. We're thrilled you found our hotel comfortable, enjoyed our friendly staff's assistance, and appreciated our tidy rooms and hearty breakfast. Your recommendation means a lot, and we look forward to welcoming you and your family back soon. Warm regards, Dave
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The room was great. The pillow was fluffy, the housekeeping is working hard to ensure the rooms are convenient. The front desk worker are also very friendly and very helpful. The food is great and very tasty that makes me come for a second time to eat the food.
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Date of stay: June 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Raji Dave Julman, General Manager at Tune Hotel 1Borneo, Kota Kinabalu
Responded 13 Jul 2024
Dear Valued Guest, Thank you for your nice review. We’re thrilled you enjoyed your stay and found the room comfortable with fluffy pillows. It's wonderful to know that our hardworking housekeeping team and friendly front desk staff made a positive impact on your experience. We're also delighted that you loved our food enough to return for a second helping. Your kind words motivate us to keep providing the best service possible. We look forward to welcoming you back soon. Best regards, Dave
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This hotel have comfortable and clean rooms. the furniture provided works well and is reasonably priced suitable for family or solo travelers. The hotel also provides a good and tasty breakfast. One suggestion I would suggest is that each room provide a water heater
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Date of stay: March 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Raji Dave Julman, General Manager at Tune Hotel 1Borneo, Kota Kinabalu
Responded 7 Mar 2022
Dear Valued Guest, Thank you for taking the time to share your experience with us. We're so happy to hear that you had a good stay with us. Boy and the team were delighted to hear that was able to make a positive difference to your stay. The electric kettle is available now upon request. We look forward to welcoming you back. Kind regards, Dave
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I stayed at this hotel for one night, and the overall experience was very satisfying. The room was comfortable, clean, and equipped with all the necessary amenities. The atmosphere was calm, perfect for relaxing after a tiring day.
The breakfast provided was delicious, with a wide variety of options. The Nasi Lemak and Kuey Teow were my favorites, while beverages like coffee and orange juice complemented the meal perfectly. The staff were friendly too.
I would definitely recommend this hotel to anyone looking for a quality short stay with a delicious breakfast ! ThankYou :)
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Date of stay: December 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Raji Dave Julman, General Manager at Tune Hotel 1Borneo, Kota Kinabalu
Responded 31 Dec 2024
Dear Valued Guest, Thank you for your wonderful review. We're thrilled to hear you had a satisfying stay and enjoyed the comfortable, clean room and relaxing atmosphere. We're glad the delicious breakfast, especially the Nasi Lemak and Kuey Teow, added to your experience. Your kind words about our friendly staff mean a lot to us. We truly appreciate your recommendation and hope to welcome you back soon! Best regards, Dave
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Nice stay, easy to find food, and there's a lot of shops since the hotel is inside the mall. All the staff are friendly, especially the front desk, even if I ask many questions like wifi passwords, room service, and etc. Besides that, the housekeeping keeps the room tidy all the time. Overall, I highly recommend this hotel.
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Date of stay: June 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Raji Dave Julman, General Manager at Tune Hotel 1Borneo, Kota Kinabalu
Responded 1 Jul 2024
Dear valued guest, Thank you for your wonderful feedback. We're so pleased you enjoyed your stay and found our location inside the mall convenient for dining and shopping. Our friendly staff, especially at the front desk, were happy to assist you with everything from WiFi to room service. We're also glad our housekeeping team kept your room clean and comfortable. We look forward to welcoming you back for another enjoyable stay. Best regards, Dave
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Room is big for an affordable price. Friendly staffs. Good food. Clean place. However, I suggest that the hotel give meal vouchers/coupon with timestamp if guests booked the room that includes breakfast, so that we don't miss the meal and feel that we wasted our money for not being able to claim our breakfast on time.
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Date of stay: July 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Raji Dave Julman, General Manager at Tune Hotel 1Borneo, Kota Kinabalu
Responded 19 Jul 2022
Dear Shanne, Thank you for taking the time to share your experience with us. We valued your feedback. The team was delighted to hear that we're able to make a positive difference in your stay. We look forward to welcoming you back. Kind regards, Dave
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Hi Gesdrian, good morning. Yes, booking is confirmed now. For immediate assistance please call 088-447680. Look forward to welcoming you soon.
Kind regards,
Dave
Good day. Hi there, thanks for your inquiry. Please call this number at 088-447880 for further assistance. Look forward to hearing from you.
Kind regards,
Dave
Greetings from Tune Hotel 1BKK! Thank you for your enquiry. As for the complimentary shuttle is no longer available from the mall to the airport. Alternatively, taxi is available 24 hours or the hotel transportation provider at mobile +6019-882-3558 (Extra Rent A Car). Thanking you
Kota Kinabalu, Malaysia121 contributions20 helpful votes
There are taxi's at the mall all day, it won't be too difficult to get one. Tune hotel is within One Borneo Mall, part of it actually. UiTM i quite far from the city but not far from One Borneo Mall which is also where Tune Hotel located. Hope it helps!
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