The Klagan Regency
Tb-00-01 1Borneo Hypermall, Jalan UMS, Kota Kinabalu 88450 Malaysia
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About
#37 of 181 hotels in Kota Kinabalu
Location
Cleanliness
Service
Value
Located within a 25-minute drive from the Kota Kinabalu International Airport, The Klagan Regency offers exceptional comfort and value in Kota Kinabalu. The hotel has direct access to 1Borneo Hypermall which houses a selection of over 300 shopping, leisure and dining outlets. The Klagan Regency is also an excellent venue for any events with the capacity to hold up to 1,800 persons. It's close proximity to many corporate and government offices as well as several tourist attractions in Kota Kinabalu, making this the preferred hotel for leisure and business travellers alike.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Car hire
Business Centre with Internet Access
Paid public parking on-site
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Coffee shop
Restaurant
Breakfast buffet
Taxi service
Conference facilities
Banquet room
Meeting rooms
Salon
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Shops
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Business
Languages Spoken
English, Chinese, Malay
Location
40Car recommended
Grade: 40 out of 100
17Restaurantswithin 1 km
2Attractionswithin 1 km
Contact
Tb-00-01 1Borneo Hypermall, Jalan UMS, Kota Kinabalu 88450 Malaysia
Getting there
Car HireSee car hire from US$22/day
855Reviews1Q+A80Room tips
Reviews
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The check-in was smooth & we can request to check in early if there is available & ready room. the bed comfortable & praying mat is provided for Muslim Traveller which is something rare for me to see. Breakfast is recommended & tasty with lot of selection.
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Date of stay: December 2019
Rooms
Service
Sleep Quality
Room Tip: I recommended to use traveloka, which is better & maybe cheaper if booking made 1 week earlier
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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+1
I did enjoyed my stay here 😄 , Our room is big , Clean & tidy 😄 , The view was nice btw , not really kind of my request ( Did request full nice view but not available at the moments , so we got instead of full nice view I got just nice view which is half of it what I did request , it's was okay because It's was my bad , should inform earlier) , Room service very excellent & Friendly ! keep it up 😄 , Housekeeping did the best to makeup our room & it's was really clean! 5 starrrr !! Front desk really friendly & helpfull 😄 , Breakfast is really aweasome ! Thank you ! Will come again soon !
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Date of stay: December 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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We are very disappointed as there were lots of cockroaches found in our room. Even though they had helped us to change our room at the end of the day after we insisted to do so. But, certain staffs are just so ignorance and never a single apologize on the matter. So disappointing. The air-con is working but the remote to adjust temperature seems not functioning (my experience in both rooms). Other than this, the breakfast was satisfying, the room is kind of spacious and convenient since it is linked to 1 Borneo Hypermall. However, the location is a bit far from Kota Kinabalu town. Facilities wise, swimming pool and gym available. Multiple convenient shops just below the hotel.
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Date of stay: September 2019Trip type: Travelled on business
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Location: About 30 min from the Airport and 20min from the Kota Kinabalu town. Room: The room are big with a walk-in wardrobe. Room Cleanliness: Good Room Toiletries: Complete with shoe polish Breakfast: Mostly local dishes with sufficient choices. Wifi: Free but very weak connection Receptionist: Good and friendly Next Door Shopping Mall: Disappointed as mostly are the local stores, no hypermarket but you may get find some restaurant.
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Date of stay: September 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Location not to say strategic, it's near University Malaysia Sabah(UMS), next to a hypermarket (but not so many variety of shops), 24hr convenient store , near a beach side walk. but it's far from town area and airport, wherever you want to go, you have to go through a 20 mins drive distance which cost you RM30 Grab fees. The hypermarket have many eatery restaurant from hot pot, sushi, western to Chinese cuisine. But if you wish to shop branded or something unique, no, you can't get here. 24hr Convenient shops near by are convenient, they got snack, drinks and some souvenir here, but price sure higher a bit. The hotel itself is up-to-standard with full range of facilities. Morning breakfast buffet variety served and taste good. Only disadvantage is the hotel do not have good view like sea ,even night street view. Check in process a bit slow as they have to photocopy guest NRIC 1 by 1 and print documents. Not handy to handle big group of guests. Tips, there are some local roasted seafood(malay style) just across the street. I feel it taste localize and price is cheap as compare to those seaside seafood restaurant. Good thing is you can save the Grab by walking across with the flyover bridge.…
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Date of stay: September 2019Trip type: Travelled on business
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Stayed 3 nights. Rather busy hotel next to the mall. The room was clean and comfortable and the staff were friendly. My only quibble was the bathtub - it was discoloured making the bathroom look unclean.
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Date of stay: September 2019Trip type: Travelled on business
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
My husband and I stayed for 4 nights. Pros: 1.I love the spacious room. 2. Every room comes with complimentary breakfast for 2adults and 2 kids(below 12 years old). They di serve decent breakfast. 3. The pool pool size is good and partially cover with roof. 4. Friendly and helpful staff, hassle free check in and check out process. Con- parking space is limited. You're lucky enough to get the free parking space provided by the hotel. Or else you need to pay extra only for parking.
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Date of stay: August 2019Trip type: Travelled as a couple
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Family of 4 stayed from 28 Dec for 3 nights at a suite room. 1. The hotel does NOT provide vehicle parking for guests. There were very limited RM6 PER 5 hours lots outside hotel area or a very dimly lighted basement mall carpark rated RM3 per hour. Not advisable for ladies. 2. Through out my 3 nights stay i got woke up at nights with aircond problems. Hot air or power trip. Very very frustrating. Complained to GM he can just promise to look into it. 3. Many tourists so breakfast is quite crowded. Food is average if u just want something to fill up your stomach. 4. Guest services was good despite my many issues staying here which supposedly a family vacation but full with frustration. 5. The gym and swimming pool were badly maintained. Gym room is very small and very smelly. You can see thrash outside. Do i want to stay here again? NOPE.…
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Date of stay: December 2018Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Due to Christmas season, the management gave a complimentary of cookies with a warmth greetings card. The location is just a 2 min walking into 1 Borneo shopping mall which have lots of food shop, cinema, family entertainment. It has a nice view from the pool too... Just that no special parking for visitor and we ended up paying Rm22 for the overnight parking fees. Overall is a great stay.
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Date of stay: December 2018Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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The outside parking is limited and a deposit of RM65 is required if we park in the LG floor in the mall. The parking ticket (season pass) is also limited. Rooms are a bit dirty at the blinds in the toilet. Aircon needs to be service as the room temperature is around 24 celsius in 16 celsius aircon temperature. Breakfast food has very limited choices with watery chicken rice porridge. However the reception and concierge were very friendly. The hotel is also connected to the 1Borneo Mall which is very convenient with a walking distance self-service coin laundry.
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Date of stay: December 2018Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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ALSO KNOWN AS
novotel kota kinabalu 1borneo hotel kota kinabalu, accor kota kinabalu, kota kinabalu novotel
FORMERLY KNOWN AS
1 Borneo Hotel
LOCATION
MalaysiaSabahWest Coast DivisionKota Kinabalu DistrictKota Kinabalu
NUMBER OF ROOMS
269
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Claim Your ListingTHE KLAGAN REGENCY: See 734 Hotel Reviews, Price Comparison and 294 Photos (Kota Kinabalu) - Tripadvisor
Frequently Asked Questions about The Klagan Regency
Which popular attractions are close to The Klagan Regency?
Nearby attractions include Marine Aquarium and Museum (1.1 km), One Borneo Hypermall (0.1 km), and My Bowl (0.04 km).
What are some of the property amenities at The Klagan Regency?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Klagan Regency?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Klagan Regency?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at The Klagan Regency?
Yes, paid public parking on-site, street parking, and valet parking are available to guests.
What are some restaurants close to The Klagan Regency?
Conveniently located restaurants include English Tea House & Restaurant, Kota Kinabalu, Koki Bandung, and Little Melaka Alamesra.
Are there opportunities to exercise at The Klagan Regency?
Yes, guests have access to a pool and a fitness centre during their stay.
Does The Klagan Regency offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Klagan Regency?
The staff speaks multiple languages, including English, Chinese, and Malay.
Is The Klagan Regency accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.