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The Klagan Regency

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The Klagan Regency
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831 Reviews from our TripAdvisor Community

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Showing 712: English reviews
An Accor traveller
colombo
1 review
Reviewed 12 May 2011

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Thank An Accor traveller
London, United Kingdom
Reviewed 9 May 2011

I recently visited Kota Kinabalu and stayed at this hotel. The experience was dissapointing as a whole. Even though the staff is amable (as all people are from Kota Kinabalu) unfortunately they are improvised in resolving any issues and incapable of providing a satisfatory explanation for any issue that might appear. The hotel is far away from the city aprox...

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Thank AndresARMA
Singapore, Singapore
Reviewed 7 May 2011

From check in to check out, all the staff were extremely friendly and with a smile. Room was very clean and spacious. Breakfast was great but sadly, Smoking was allowed in the restaurant. This should not have been allowed.

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Thank tehwj
Reviewed 5 May 2011

We stayed here for 12 days and the staff were great,the suite was bigger than we expected and the breakfast was good. The gym doesn't really exist it's so small and the location is about 20minutes out of town but the hyper mall has a free shuttle bus into town every hour so that's not a big deal. Overall a...

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Thank Fleegalee
Canada
Reviewed 3 May 2011

We stayed 6 nights at the Novotel and felt very spoiled for the low price we paid. I booked through Expedia and got the room for around $50/CAD a night including breakfast buffet for 2. We had the best sleeps in our entire 2 1/2 months travels at the Novotel. I loved the powerful rain shower and big tub. The...

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Thank Teresa055
Wollongong
Reviewed 2 May 2011

Good solid Novotel - similar to others I have stayed in. Big breakfast spread which was included in our room The only downside is that it was way on the other side of town from the airport making airport transfer more expensive and then unless all you want to do is shop there is nothing else nearby. It was excellent...

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Thank geeijo
London
Reviewed 1 May 2011

We had great expectations when we booked this hotel, as it seemed to review pretty well. We booked a Superior room as from the website photos they had seating with a coffee table with a bit more space. Also this option came with breakfast and a free minibar and nibbles in the evening. We arrived very early on our first...

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Thank Mrs-Moondog
Broadbeach, Australia
Reviewed 29 April 2011

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Thank DiverSusan
perth
Reviewed 28 April 2011

Service was great The people were so helpful, smiling all the time, and caring Beds could be more comfortable, not hard as cement. Overhead lights needed fixing and rooms could have been cleaned a little better. Location? well it was great, shopping centre right next door was wonderful. Swimming Pool could have been heated.

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Thank dianaPerth
Sibu, Malaysia
Reviewed 28 April 2011

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Thank Marcustan1973

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Multilingual Staff
  • Laundry Service
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
Located within a 25-minute drive from the Kota Kinabalu International Airport, The Klagan Regency offers exceptional comfort and value in Kota Kinabalu. The hotel has direct access to 1Borneo Hypermall which houses a selection of over 300 shopping, leisure and dining outlets. The Klagan Regency is also an excellent venue for any events with the capacity to hold up to 1,800 persons. It's close proximity to many corporate and government offices as well as several tourist attractions in Kota Kinabalu, making this the preferred hotel for leisure and business travellers alike. ... more   less 

Additional Information about The Klagan Regency

Address: Tb-00-01 | 1Borneo Hypermall, Jalan UMS, Kota Kinabalu 88450, Malaysia (Formerly 1 Borneo Hotel)
Region: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Price Range: RM189 - RM317 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Klagan Regency 3.5*
Number of rooms: 269
Reservation Options:
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Also Known As:
Novotel Kota Kinabalu 1borneo Hotel Kota Kinabalu
Accor Kota Kinabalu
Kota Kinabalu Novotel
The Klagan Regency Kota Kinabalu, Sabah
Hotel Style:
#8 Spa Hotel in Kota Kinabalu
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Questions & Answers

Questions? Get answers from The Klagan Regency staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose one which faces the road for a better view.”
 of 5 bubbles jeremyt875, 26 Nov 2016 | Read review
“Ask for higher floor unless you want to see roofs...”
  • Roofs
 of 5 bubbles zhiyibb, 21 Nov 2016 | Read review
“If you are coming with a car, do not stay at this hotel. Unless you need the exercise.”
 of 5 bubbles 751hanafia, 4 Sep 2016 | Read review
“Spacious room with good view”
 of 5 bubbles kia5, 29 Jun 2016 | Read review
“we went with trip a deal so you get what they give you”
 of 5 bubbles howie1802014, 20 Apr 2016 | Read review
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