We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Grand Borneo Hotel

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Grand Borneo Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

354 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Grand Borneo Hotel
See the most recent reviews
Showing 309: English reviews
Bandar Seri Begawan, Brunei Darussalam
Reviewed 7 February 2012

We booked thru agoda for the deluxe king room, the air-con wasn't working and we were told to wait for half an hour to see if it was ok, it wasn't so we called again and no one came we had to call again and finally they checked it and agreed it wasn't working. We moved to another room which...

 Report
Helpful?
2Thank Shadow37
ssivanesan, General Manager at Grand Borneo Hotel, responded to this review

Thank you for staying with us. I would like to take this opportunity to apologize for our shortcomings, especially about the airconditioning. My team and I did review your comment the next morning after you checked in and we did extend you breakfast for the whole duration of stay. Please contact me at ssivanesan@grandborneohotel.com for me to explain a little...

Makati, Philippines
Reviewed 9 January 2012

I was here with my wife during a stay in Kota Kinabalu, this hotel is practically in the mall. you don't have to go out and there is an entrance to the mall in the hotel. This is one of the high end hotels, and the price is also high although understandable. We stayed in a more expensive room and...

 Report
Helpful?
1Thank Peter H
Kota Kinabalu, Malaysia
Reviewed 5 January 2012

We went to Soul Out Restaurant on 25/12/2011 due to they won the Sabah Tourism Awards as Best 4 STAR Hotel in Sabah and we tried 1 night stay in Grand Borneo Hotel. Unfortunately, it was really NOT up to the expectation and wonder how they get the "Awards"!! Soul Out Restaurant - NO service at all. All the plates...

 Report
Helpful?
Thank JennyL944
Bandar Seri Begawan, Brunei Darussalam
Reviewed 24 December 2011

Holiday..year end getaway. Thought we pamper ourselves this time. Booked in advance..paid in advance, took the risk after reading mixed reviews in Tripadvisor. Coming from Gayana Eco Resort (see separate review), we were a bit apprehensive. Passed by Novotel, where we stayed the last time. Grand Borneo...nothing grand there. Was Mercure before...M for mediocre? Check in was ok..dirty corridor to...

 Report
Helpful?
2Thank Pedas
Ottawa, Canada
Reviewed 20 December 2011

I was staying for a conference with the local government for a week so I got the government rate and it was just fair. It was a busy conference and the weather that was awful so I was forced to stay indoor for a week. The service was ok, the food was good, the business conference was great, the shopping...

 Report
Helpful?
Thank MNova
singapore
Reviewed 15 December 2011

Stayed for 3 nights in Dec 11 with kids. the first night, the aircon was out of order and we were told to wait for 30 mins. nevermind. second night same aircon problem and this time waited for 1hr 30 mins to be fixed and after repeated calls. the next morning, aircon died again. Some of the lights in the...

 Report
Helpful?
3Thank Jangtravels
Reviewed 12 November 2011

Room are clean but space limited. Great for shopping. Terrible experience of having conference at ball room, the rooms are not sound proof as we able to heard loud noise from other function carrying out next door. PA system really bad, some mic sounds robotic and keep having feedback to the sounds system.

 Report
Helpful?
Thank RevoWithin
Kuala Lumpur, Malaysia
Reviewed 30 October 2011

This hotel became my business center for 2 weeks and surprisingly suit my utmost convenience. Along with its convenient location, the hotel also offers a wide range of services and facilities to the guests. The hotel staff are by far the nicest I have encountered since I can remember. I loved the room, the rooms are small but were perfect...

 Report
Helpful?
Thank JDullman
singapore
Reviewed 28 October 2011

We booked the Gallery Room for 4 nights at S$59 per night through Agodo. When we checked in they upgraded us to a Superior room which was great. The room was clean and spacious. The staff were always friendly and helpful. Breakfast was not included but that was not a problem since there is a mall integrated with the hotel...

 Report
Helpful?
Thank travellingislearning
Penang Island, Malaysia
Reviewed 20 October 2011

I wait so long for the check in procedure, there is only two customers check in. The front desk staff not even let us know our rooms entitled to breakfast when we check in, until the next morning, we asking the staff personally. The only things good about this hotel is the cleaniless and breakfast also nice. My cousin held...

 Report
Helpful?
Thank candle_haha

188 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (178)
Viewed
Bathroom (35)
Viewed
Hotel & Grounds (14)
Viewed
Room/Suite (64)
Viewed
Pool/Beach Area (4)
Viewed
Dining (3)
Viewed
View from Room (13)
Viewed
Other (45)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (10)
Viewed
Room/Suite (4)
Viewed
Pool/Beach Area (1)
Viewed
Hotel & Grounds (3)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Kota Kinabalu hotels
0.2 km away
The Klagan Regency
The Klagan Regency
#57 of 91 in Kota Kinabalu
834 reviews
9.1 km away
The Palace Hotel Kota Kinabalu
The Palace Hotel Kota Kinabalu
#48 of 91 in Kota Kinabalu
223 reviews
2.1 km away
Tune Hotel - 1Borneo, Kota Kinabalu
Show Prices
Show Prices
Show Prices
0.1 km away
Courtyard Hotel @ 1Borneo
Courtyard Hotel @ 1Borneo
#79 of 91 in Kota Kinabalu
97 reviews
7.8 km away
Hotel Eden54
Hotel Eden54
#2 of 91 in Kota Kinabalu
1,160 reviews
9.7 km away
Oceania Hotel
Oceania Hotel
#23 of 91 in Kota Kinabalu
179 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Grand Borneo Hotel, a fast growing home-grown brand, makes its debut in the pulsating tropical wonders of Kota Kinabalu. This 325-room property of modern chic deluxe class forms an integral part of the largest mall in Sabah - 1Borneo Hypermall - an entertainment complex with over 400 stores of leisure, entertainment and culinary delights. This international class hotel caters to business travelers as well as holiday makers. ... more   less 

Additional Information about Grand Borneo Hotel

Address: D'Borneo Hotel TA-00-01, 1Borneo Hypermall, Jalan UMS, Kota Kinabalu 88000, Malaysia
Region: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Price Range: RM109 - RM274 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Grand Borneo Hotel 3*
Number of rooms: 325
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hotwire, Travelocity, Cancelon, TripOnline SA and HotelQuickly so you can book your Grand Borneo Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Borneo Hotel Kota Kinabalu, Sabah
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Grand Borneo Hotel staff and other travellers.
3 questions
Ask a question

See all questions (3)

Questions? Get answers from Grand Borneo Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book a suite”
davidgary8, 26 Jan 2017 | Read review
“Higher floor got more big room”
ClestinaKL, 20 Dec 2016 | Read review
“Choose a different hotel.”
MickWelch, 20 Dec 2016 | Read review
“None, don't stay in this hotel”
redsed, 3 Nov 2016 | Read review
“just ok. need alot of improvement.”
shanalia, 1 Sep 2016 | Read review
5 of 5