We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Mercure Kota Kinabalu City Centre

avatar-imageavatar-imageavatar-image
Traveller (475)
Room & Suite (70)
Pool & Beach (44)

View prices for your travel dates

Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#26 of 116 hotels in Kota Kinabalu
Location
Cleanliness
Service
Value
Located in Kota Kinabalu, the capital city of Sabah, Mercure Kota Kinabalu City Centre is within walking distance from Central Business District, shopping malls, banks, Gaya Street Sunday Market, restaurants and the historical Jesselton Point Waterfront. It also has easy access to the new convention centre. In addition, the hotel is only 15 minutes by car from Kota Kinabalu International Airport. Kota Kinabalu is known for its exotic history, beautiful beaches, islands, coral reefs and strategic location with an excellent range of adventure activities and world-class facilities.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Tennis court offsite
Children Activities (Kid / Family Friendly)
Car hire
Wifi
Pool / beach towels
Rooftop pool
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Air conditioning
Housekeeping
Room service
Safe
Bottled water
Flatscreen TV
Bath / shower
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Mid-range
Business
Languages Spoken
English, Malay
344Reviews13Q+A41Room tips
Traveller rating
  • 96
  • 122
  • 69
  • 34
  • 23
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
Zsuzsa.Guide wrote a review Mar 2024
Targu Secuiesc, Romania245 contributions49 helpful votes
+1
Nothing special when it comes to this hotel, situated (almost) in the waterfront. Rooms are spacious, the bathroom is small. Breakfast was not so good, variety of food missing. The pool and the bar at top were ok. If you have time take a boat and visit the islands around.
Read more
Date of stay: March 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
kons wrote a review Mar 2024
Kuala Lumpur, Malaysia176 contributions76 helpful votes
The hotel is located in a dead end. All cars have to u-turn if you are to drive to the hotel and there's no parking. Co-incidently the hotel parking is under maintenance, the car park outside is never sufficient for the hotel guest. Only if you return to the hotel at 8PM or later during weekdays. On weekends the parking is always full. We had to do illegal parking beside the hotel. The unit we reserved has a small kitchenette, which drinking water from the pipe and small basin to wash stuff. There is also microwave and induction cooker available. In the room, there are 2 bedrooms and 2 shower/toilet. Total of 3 A/C unit in the room, which makes it super cold if you keep the temperature below 20c. Check in process is fast and efficient, even though my kids gave them a hard time. Nearby the hotel there are supermarkets (tong hing) which also serve coffee/cakes and some rice/noodle. Along the Gaya street there is the night market on Saturday night and lots of dining options available. If you are driving, you might want to get the parking coupons which comes in multi color booklets and the parking spot has different price based on the color. We use like 9 sheets of the parking coupon for parking from 10 PM to next day 11:30 am.
Read more
Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: Grabcar is available in KK so if you dont plan to drive, you can use Grab instead.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Leonhkny wrote a review Feb 2024
Hong Kong, China14576 contributions1523 helpful votes
+1
This is a downtown hotel with the lively Jalan Gaya and Suria Sabah within walking distance. Plenty of quality restaurants nearby as well. Price is also pretty nice and room spacious enough for a short stay. Maintenance, however, is dismal. The whole room is quite rundown with dated towels and blankets. Housekeeping is messy and chaotic. For one day even the dirty towels on floor were not replaced. We had a great experience at Mercure Bristol and never expect this place to be that bad.
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Tony wrote a review Jan 2024
Malua Bay, Australia34 contributions25 helpful votes
We stayed here for 2 nights mid January we got the 2 bedroom unit which was excellent for us and 2 boys. It had a mini kitchen and fridge also. Very clean and excellent staff, the buffet breakfast was awesome. A highlight is the rooftop pool which overlooks the waterfront and islands. It’s close too everything in KK especially Jessalton wharf for boat trips to the islands
Read more
Date of stay: January 2024Trip type: Travelled with family
Room Tip: Try and get a waterside room
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Sk Su wrote a review Oct 2023
Malaysia2 contributions
+1
Pay RM230++ to get a super tiny & poor maintenance room. The sound proof of the room is kind of worst, what happen on the next door you can hear too and the corridor. The room have no views at all, please be caution before you book, advise to skip this hotel when coming to KK. Service part: Concierge just open the glass door and won’t care about your luggages. Receptionist can charge his phone first then only entertain you even thought you are standing in front of him. Perhaps human error, but experienced the concierge team check-in and check-out, same pattern. The same rate you can get better & bigger room with other hotel.
Read more
Date of stay: October 2023Trip type: Travelled as a couple
Room Tip: Don’t risk yourself to stay in this hotel.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Zamzi wrote a review Oct 2023
Singapore, Singapore13 contributions13 helpful votes
Stayed here for the Borneo Marathon which was held at the stadium nearby. Good location - near to the mall and jetty. Friendly reception. Clean room with nice view. Only issue is my assigned room is just beside their finance office, which just felt weird. Hotel lobby needs an upgrade but everything else was okay.
Read more
Date of stay: May 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Fahmz wrote a review Sept 2023
Singapore, Singapore255 contributions66 helpful votes
+1
If you planning to go Sabah island hopping. Then mercure located 50m (opposite ) to Jesselton Point ferry terminal. The hotel is adjacent (50-100m) to the shopping mall (sabah suria). Hence the location is the best. Condition of the hotel and room is run down (wear and tear) . If you not planning to stay and spend your time in the hotel for the whole day, then the hotel will be fine. *Check in is at 3pm exact time. * Hospitality from all staffs are great. * Hotel lobby is below average (Small and few sofa). * Room is old and run down. * Bed squeaky noise. Toilet is small with average toiletries (no laundry bag). No mineral water bottle given. Only drink tap ( Refill able). * TV channel is to improve. TV signal is bad with few channel. * Breakfast is average. ***Best feature of the hotel, is the pool and the view.
Read more
Date of stay: September 2023Trip type: Travelled with friends
Room Tip: Hotel is located opposite to the Jesselton ferry terminal, Suria sabah mall and walking distance...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
avatar-image
law t wrote a review Aug 2023
56 contributions53 helpful votes
An absolute worst! Was recommended this property in comparison to IBIS Inanam due to its centrality. What a grave mistake! It was in a deplorable condition and staff had no inclination of loyalty matters and service quality standards. Housekeeping walked in on guests using the bathroom! The roof bar on the 22nd level was a joke and welcome drinks, privilege service had to be redeemed with vouchers. What a hassle! Should have stayed at IBIS or the nearby Hyatt Centric. Dr. Sam Jay Yeo Accor Live Limitless (Diamond) Singapore
Read more
Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Share
avatar-image
RJCF1 wrote a review Aug 2023
Kuala Lumpur, Malaysia86 contributions31 helpful votes
The small rooms are SMALL, if you like to use the toilet, shower and sink inside your bedroom as well as hearing everything that the people in the adjoining rooms are doing then this is the hotel for you. The rooms let down what could be a good hotel. The staff on the other hand are very good.
Read more
Date of stay: August 2023Trip type: Travelled on business
Room Tip: Check and double check the room type. The small rooms are a joke
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Anand1351 wrote a review Aug 2023
Singapore, Singapore2766 contributions2182 helpful votes
+1
Excellent location, near whole lot of amenities, lovely staff and nice 1 bedroom apartment at 16th floor with superb views. The rooftop swimming pool has good views also. Staff was kind to pack our breakfast when we left early at 6am for our morning flight. Upon checkin there was a strange sewer smell in out toilet which was promptly fixed by technicians. Right next to Jesselton and Suria Sabah mall. Higher recommended. These lovely guys have a special collection point for Grab food for hotel guest at reception.
Read more
Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
8 Helpful votes1 Repost
Helpful
Share
Previous
123456
Not the right property for you?
There are more places to choose from in the Kota Kinabalu area.
PRICE RANGE
RM 220 - RM 258 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaSabahWest Coast DivisionKota Kinabalu DistrictKota Kinabalu
NUMBER OF ROOMS
310
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

MERCURE KOTA KINABALU CITY CENTRE (R̶M̶ ̶2̶2̶5̶) RM 201: UPDATED 2024 Hotel Reviews, Price Comparison and 500 Photos - Tripadvisor

Frequently Asked Questions about Mercure Kota Kinabalu City Centre
Which popular attractions are close to Mercure Kota Kinabalu City Centre?
Nearby attractions include Kota Kinabalu City Mosque (0.4 km), Suria Sabah (0.3 km), and Jesselton Point (0.10 km).
What are some of the property amenities at Mercure Kota Kinabalu City Centre?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Mercure Kota Kinabalu City Centre?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Mercure Kota Kinabalu City Centre?
Yes, parking is available to guests.
What are some restaurants close to Mercure Kota Kinabalu City Centre?
Conveniently located restaurants include Little Italy @ Capital, Yu Kee Bak Kut Teh, and Grazie Ristorante.
Are there opportunities to exercise at Mercure Kota Kinabalu City Centre?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Mercure Kota Kinabalu City Centre?
Yes, dry cleaning and laundry service are offered to guests.
Does Mercure Kota Kinabalu City Centre offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Mercure Kota Kinabalu City Centre?
The staff speaks multiple languages, including English and Malay.
Are there any historical sites close to Mercure Kota Kinabalu City Centre?
Many travellers enjoy visiting Monsopiad Heritage Village (11.0 km).