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Cititel Express Kota Kinabalu

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Cititel Express Kota Kinabalu
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512 Reviews from our TripAdvisor Community

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There are newer reviews for Cititel Express Kota Kinabalu
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Showing 415: English reviews
Reviewed 1 January 2013 via mobile

Like the other reviewer said.this hotel has mostly small rooms, we had twin superior room without window..well, superior room should be better than standard in my perspective view, amirite? But it seems the standard room is better CMIIW. The front desk seems superbusy and I have to wait like 15 minutes standing in front of them without greetings from them...

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Helpful?
Thank marvelousdragon
CititelExpressKK, Hotel Manager at Cititel Express Kota Kinabalu, responded to this review

Dear Valued Guest, Greetings from Cititel Express Kota Kinabalu and thank you for staying with us. Thank you for your feedback and comment about the service and the maintenance of the hotel. Your comments and suggestion are vital for us to keep improving our products and services. We look forward to welcoming you back to Cititel Express Kota Kinabalu again....

Kuala Lumpur
Reviewed 29 December 2012

Its clean but very basic. This hotel has small room. Not comfortable to move around the room. No luggage space. No complimentary tea/coffee, kettle inside the room. They do provide a small room plus ironing room where they placed hot water dispenser. There's hole in the bathroom. You can hear the next door guest activities. Its close to pharmacy and...

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Thank Playnobabble
Reviewed 10 December 2012 via mobile

The worse experience ever small room n crazy price.. Cant get refund coz bok online but i rather get out from the box.. No window in the room n very diffcult to move around.. Basicly every one need to sit down while 1 person move.. Dats how small it is...

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2Thank Teddyluv
Petaling Jaya, Malaysia
Reviewed 8 December 2012

I stayed at Citytel for a night recently. Its location is good, lots of eateries nearby, night market, centre point, waterfront and fong yuen cafe beside. Room was small but good enough for one person and one night stay; nice bathroom though. There was nothing much to do in the hotel; i spent most of my time outside sight seeing....

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Thank garylim007
Kuala Lumpur, Malaysia
Reviewed 21 November 2012

We stayed at Cititel hotel for 3 nights , like everyone mention the room size, very small but it's osy and clean. The wifi is 10RM /day. All staff are very helpful. We couldn't find any rental car ,they offered to arrange the reasonable rental car service for us during the public holiday.

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Helpful?
2Thank Ar0undthew0rld2011
CititelExpressKK, Hotel Manager at Cititel Express Kota Kinabalu, responded to this review

Dear Valued Guest, Thank you for staying with us. We are delighted to know that you had an enjoyable stay with us. We look forward to welcoming you back to Cititel Express Kota Kinabalu again in the near future. Kind regards, Sherry Yee Hotel Manager

Reviewed 13 November 2012

Its totally ridiculous!!!! With the price u could get a better deal elsewhere..its in a secluded area, there's hardly any space in d room, its like staying in a box!! Everything is self-service..u want hot water,kindly retrieve them urselves outside, need to iron ur clothes, also outside..you'd think that with what you paid them you'd get all the basics necessities...

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Helpful?
1Thank keisyark
CititelExpressKK, Hotel Manager at Cititel Express Kota Kinabalu, responded to this review

Dear Valued Guest, Thank you for staying with us. The philosophy of our Express Hotel is smart, clean and simple. We aim to provide friendly service and value for money accomodation by providing a smaller room with essential amenities so as to pass on the saving to our guests and yet do not compromise on safety, security, cleanliness and other...

Singapore, Singapore
Reviewed 12 November 2012

Ended up staying a night here at the Cititel Express Kota Kinabalu as we were on a road trip around Sabah but returned to the city a night earlier than planned. We were considering another cheap hotel nearby but i was glad that we ended up staying here. Arrived in the city late in the evening and gave the hotel...

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1Thank Dylan L
Malaysia
Reviewed 10 November 2012 via mobile

I stayed in this hotel for 1 night before going to a convention in KK. I was booked into a single room and it was tiny (fitted with a single bed pushed up against the window and a tiny desk). There was only 1-2 feet of space between the bed, the wall and the window next to it! The tv...

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1Thank Lismarie
Kuala Lumpur, Wilayah Persekutuan, Malaysia
Reviewed 9 November 2012

The good points for this hotel are: (1) Clean; (2) Value for money if book earlier (3) Convenience right in the Kota Kinabalu town center; (4) Near to all amenities e.g. restaurant, convenience shop, seafood center, cafe, etc..... (4) Good manner staff at check in counter. The only weak point is a bit long waiting during check in and need...

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Helpful?
Thank Wincent123
Montpellier, Languedoc-Roussillon, France
Reviewed 6 November 2012

The hotel is very nicely located in the center of Kota Kinabalu, walking distance from the (few..) things to see in the city. Rooms are clean but VERY small....the bathroom however is gigantic in comparison!!! Bottom line..good value for money! Book on the hotel website to have discounts and complimentary wifi

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Helpful?
1Thank Matteo B
CititelExpressKK, Hotel Manager at Cititel Express Kota Kinabalu, responded to this review

Dear Valued Guest, Greetings from Cititel Express Kota Kinabalu and thank you for staying with us. Thank you for your comment in tripadvisor. We look forward to welcome you back to Cititel Express Kota Kinabalu in the near future, Kind regards, Sherry Yee Hotel Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking

Additional Information about Cititel Express Kota Kinabalu

Address: No. 1 Jalan Singgah Mata, Kota Kinabalu 88000, Malaysia
Region: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Price Range: RM124 - RM199 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cititel Express Kota Kinabalu 3*
Number of rooms: 275
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Also Known As:
Cititel Express Kota Kinabalu Hotel Kota Kinabalu
Cititel Express Kota Kinabalu Sabah
Hotel Style:
#8 Best Value Hotel in Kota Kinabalu
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Questions & Answers

Here's what travellers have asked, with answers from Cititel Express Kota Kinabalu staff and other travellers.
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Melbourne, Australia
over a year ago
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Kathmandu, Nepal
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Questions? Get answers from Cititel Express Kota Kinabalu staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Smoking and non-smoking rooms”
 of 5 bubbles 08Andre, 16 Nov 2016 | Read review
“Please ask receptionist to get K.K city view room.”
 of 5 bubbles figuramalaya, 2 Nov 2016 | Read review
“Windowless rooms for quieter stay.”
 of 5 bubbles 497julianl, 2 Nov 2016 | Read review
“Sea view rooms do allow you to see the islands”
 of 5 bubbles nstich1, 11 Sep 2016 | Read review
“Take a room high up, KK's streets are quite noisy by night.”
 of 5 bubbles fabiapost13, 17 Jul 2016 | Read review
5 of 5