Horizon Hotel
Jalan Pantai, Kota Kinabalu 88999 Malaysia
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Avg. RM 215 /night, 10/15 - 10/16
RM 318
per night
RM 264
per night
RM 210
per night
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4.0
#19 of 123 hotels in Kota KinabaluLocation
Cleanliness
Service
Value
Overlooking the city with sea views, featuring branded 42/50" Plasma TV, restorative rain showers, comfortable beds, free high speed internet access and all the extra touches that will make your stay memorable. Our thoughtfully designed modern spacious and luxurious rooms promise a restful stay.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Babysitting
Taxi service
Business Centre with Internet Access
Valet parking
Wifi
Outdoor pool
Bar / lounge
Coffee shop
Restaurant
Breakfast buffet
Complimentary Instant Coffee
Conference facilities
Banquet room
Meeting rooms
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Room features
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Minibar
Flatscreen TV
Bath / shower
Safe
Telephone
Bottled water
Iron
Complimentary toiletries
Hair dryer
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Harbour View
Mid-range
Languages Spoken
English, Chinese, Indonesian, Malay
Location
Jalan Pantai, Kota Kinabalu 88999 Malaysia
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 97 out of 100
97
Kota Kinabalu Airport
5.4 km•
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Car Hire
123 Restaurants
within 0.5 kilometers
974Reviews16Q+A100Room tips
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Detailed Reviews
Hotel is nice. Rooms are quite big and nice, and value for money is quite good. Also, the cleaning staff at my floor (11) was great. Super nice.
Anyway, they have to improve on 3 things:
1. Mantainence: the desk's power socket in my room wasn't working, and also the scale was broken or out of battery. These need to be checked more regularly!
Moreover, regarding the socket, they said they can't fix it, unless I stay in the room during repairing time (!!!). If I trust cleaning staff to be in my room while I'm outside, why shouldn't I trust maintenance?
2. Breakfast staff: breakfast staff was not kind and seems lazy. Eg: I asked for ice, and they just told me they don't have it. But if they put ice in the juice, how come they don't have it for me? Need to improve.
3. Reception staff: reception staff was very nice, but they should be more prepared on basic tourist info. Eg. I asked them how to reach Gaya island, and they didn't know it, neither they were able to retrieve this info. At the end, I discovered it was enough to go to the Central Market, and jump on a boat. They should have known this!
Anyway, they have to improve on 3 things:
1. Mantainence: the desk's power socket in my room wasn't working, and also the scale was broken or out of battery. These need to be checked more regularly!
Moreover, regarding the socket, they said they can't fix it, unless I stay in the room during repairing time (!!!). If I trust cleaning staff to be in my room while I'm outside, why shouldn't I trust maintenance?
2. Breakfast staff: breakfast staff was not kind and seems lazy. Eg: I asked for ice, and they just told me they don't have it. But if they put ice in the juice, how come they don't have it for me? Need to improve.
3. Reception staff: reception staff was very nice, but they should be more prepared on basic tourist info. Eg. I asked them how to reach Gaya island, and they didn't know it, neither they were able to retrieve this info. At the end, I discovered it was enough to go to the Central Market, and jump on a boat. They should have known this!
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Date of stay: February 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
An average hotel for what you pay.
Staff are lovely. Great location, MO Close to Gaya markets just across the road. Walking distance to jesselton point to catch ferry to islands.
minuets away to malls and money exchange places.
The hotel needs an up grade starting to get run down.
My last visit to this hotel was a much better experience.
House keeping the rooms needs more attention.
The buffet breakfast has gone down in this trip not much variety and there chef can’t even cook a sunny side up egg without making a mess of it. The fry pans where old and sticking to the eggs. Food Trays where empty and had to wait till they filled them.
December is a busy time but the hotel should have better experience to adjust and train there staff in this peek season it’s not the guests fault.
Staff are lovely. Great location, MO Close to Gaya markets just across the road. Walking distance to jesselton point to catch ferry to islands.
minuets away to malls and money exchange places.
The hotel needs an up grade starting to get run down.
My last visit to this hotel was a much better experience.
House keeping the rooms needs more attention.
The buffet breakfast has gone down in this trip not much variety and there chef can’t even cook a sunny side up egg without making a mess of it. The fry pans where old and sticking to the eggs. Food Trays where empty and had to wait till they filled them.
December is a busy time but the hotel should have better experience to adjust and train there staff in this peek season it’s not the guests fault.
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HH_Communications, Manager at Horizon Hotel
Responded 19 Feb 2020
Dear khadijee, Greetings from Horizon Hotel, Kota Kinabalu, Sabah, Malaysia - Borneo! Thank you for taking your time to review your stay with us at Horizon Hotel and we are glad that there were many aspects of the hotel (and its surroundings) that you enjoyed. For our guests' comfort, the hotel is currently in the midst of upgrading its rooms and facilities. On the issues of the breakfast spread, egg preparation at the egg station and the room’s housekeeping were brought to our respective team’s attention. We sincerely appreciate your constructive feedback and a copy of your review has been forwarded to our Management for their attention. We shall continue to improve our facilities and services to ensure that valued guests such as yourself have a pleasant stay with us. We hope to have the opportunity to welcome you back in the future. Warm regards from Sabah, Borneo ~ Land Below The Wind, Horizon Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The rooms are quite dark, and whilst clean, just felt a little shabby. The pool area looks nice on the surface, but then smelt quite badly of rotting rubbish or fish. It's close to the fish market, so maybe that was why, but also there were bits floating in the bottom of the pool - it needed a good clean. Breakfast was OK, but not great. We were using it as a transition hotel, not to spend any time there. If I went again, I'd spend a little more and go for someone on the waterfront, as we felt a little uncomfortable walking around the area (we were very obvious tourists in a place that hasn't had tourists for some time).
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Date of stay: July 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Situated in the heart of the city this was a good starting point to explore the surrounds. The room was a reasonable size and the ensuite featured a large wooden bath tub. The buffet breakfast was extensive and the WiFi in the room was fast. Tea and coffee facilities were included.
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Date of stay: June 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A good hotel with clean and spacious rooms and a small pool. A bit disappointed by some tourists using the rooms as a "village street" with the doors open and kids running around and screaming until quite late at night. - But thats the guests and not the hotel.
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HH_Communications, Manager at Horizon Hotel
Responded 2 Jan 2020
Dear RafikiLondon, Greetings from Horizon Hotel, Kota Kinabalu, Sabah, Malaysia - Borneo! Thank you for taking your time to review your stay with us at Horizon Hotel and we are glad that you enjoyed the hotel, room and its facilities. We appreciate your constructive feedback. Your review is also forwarded to our Management for their attention. We shall continue to improve our facilities and services to ensure that valued guests such as yourself have a pleasant stay with us. We hope to have the opportunity to welcome you back in the future. Warm regards from Sabah, Borneo ~ Land Below The Wind, Horizon Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here for 2 nights and this hotel is fantastic and represented such great value for money. We had a really comfortable, clean, modern and spacious room with lots of space for your belongings. We had a safe and a kettle and tea and coffee. The bed was so comfortable and even though our room looked out over the main road, it was really quiet with good soundproofing. We had a really comfortable stay. The staff in reception are so helpful and welcoming and we liked that the hotel had a really nice pool area and a fantastic gym with really good equipment. The hotel is central and in close proximity to the waterfront and there are lots of bars and restaurants close by as well as a shopping mall with lots of food options. We’d absolutely recommend this place
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Date of stay: July 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This is a very nice clean hotel. They are doing renovations to maintain its quality. Front desk is good. Rooms a nice clean and clean. Breakfast is not huge but you won’t go away hungry. Very close to several very tasty restaurants and there is a coffee shop across the street with good coffee and if you go in the afternoon the owner is there and he is a lot of fun.
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Date of stay: March 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stay was a gift for my son. Booked through booking.com and they had my cc details. When my son went to check in they refused my card as payment as I wasn’t there even though I was on phone and according to booking.com they had my card details. So suddenly my gift became a high cost to my travelling son. If he didn’t take the booking they would have happily have charged a cancellation fee - to the card they had on file!!!! Total BS. Will never use again. And booking.com you have alot to answer for also.
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Date of stay: April 2024Trip type: Travelled solo
Room Tip: Avoid the hotel. Full stop!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Idea view rooms are pleasant but also give views of planes coming into land. Lack of readily available information in the hotel eg WiFi login. Lacks any real lounge area and breakfast although wide choices only has option for 2 coffee types. Portering help not proactive - had to carry my own bags to the room. Generally hotel feels that it needs an upgrade.
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Date of stay: September 2024Trip type: Travelled solo
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I booked Grand Deluxe King Room. Sound great is it. Arrive around 730pm. Room had bathtub but bathtub was outside the bathroom behind the bed..(can you imagine). The funny things, we only can soak only our up to ankle only inside the bathtub. Room ambience quite dark. Several down lights cannot be use.Channel TV was not attractive.
Location was near to Gaya Street, convenience stores etc. Walking distance to Filipino market and Dataran Todak. There was a link bridge behind the hotel to go the location.
Breakfast was ok. Room was spacious (beside the bathtub and channel TV).Wifi was slow.
Location was near to Gaya Street, convenience stores etc. Walking distance to Filipino market and Dataran Todak. There was a link bridge behind the hotel to go the location.
Breakfast was ok. Room was spacious (beside the bathtub and channel TV).Wifi was slow.
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Date of stay: August 2020
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
the pool with a great view is open
Actually there is no typhoon in Malaysia including Sabah. Just that october is the starting of rainy season but the wind will not be too strong. Sabah is well known as Land Below The Wind as well. Welcome to Sabah.
"Best views on opposite side to reception - looking toward the ocean and markets, Reception side just as good looking toward the green hills."Read full review
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PRICE RANGE
RM 262 - RM 369 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
horizon hotel kota kinabalu, horizon hotel and spa
LOCATION
MalaysiaSabahWest Coast DivisionKota Kinabalu DistrictKota Kinabalu
NUMBER OF ROOMS
180
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Claim Your ListingHORIZON HOTEL (R̶M̶ ̶2̶9̶6̶) RM 249: UPDATED 2024 Reviews, Price Comparison and 952 Photos (Kota Kinabalu) - Tripadvisor
Frequently Asked Questions about Horizon Hotel
Which popular attractions are close to Horizon Hotel?
Nearby attractions include Gaya Street Sunday Market (0.1 km), Night Market (0.5 km), and Kadaiku (0.3 km).
What are some of the property amenities at Horizon Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Horizon Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Horizon Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Horizon Hotel?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Horizon Hotel?
Conveniently located restaurants include El Centro, Chilli Vanilla, and Little Italy @ Capital.
Are there opportunities to exercise at Horizon Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Horizon Hotel located near the city centre?
Yes, it is 0.4 km away from the centre of Kota Kinabalu.
Are any cleaning services offered at Horizon Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Horizon Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Horizon Hotel?
The staff speaks multiple languages, including English, Chinese, Indonesian, and Malay.