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Ming Garden Hotel & Residences

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Jalan Costal Lorong Ming Garden, Kota Kinabalu 88000 Malaysia
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Traveller (321)
Room & Suite (87)
Dining (35)
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A note from Ming Garden Hotel & Residences
Updated 29/05/20

About

#30 of 171 in Kota Kinabalu
Location
Cleanliness
Service
Value
Ming Garden Hotel & Residences welcomes you with warm Sabahan hospitality. Situated near the junction of several thoroughfares, our strategic location along the Coastal Highway allows fast access to Kota Kinabalu's central business, commercial and places of interest. Located within minutes from the airport, main bus terminal and jetty, this hotel is indeed the ideal choice of accommodation for business and leisure.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
Wifi
Outdoor pool
Restaurant
Breakfast buffet
Poolside bar
Banquet room
Meeting rooms
Spa
24-hour security
Concierge
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Business
Languages Spoken
Malay
523Reviews12Q+A75Room tips
Traveller rating
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Adriel Dale wrote a review Jun 2021
5 contributions3 helpful votes
Stayed there few times due to quarantine prior to offshore job. Service IS so terrible. Food is ALWAYS late, cold, with repeating menu. I ordered foodpanda, but the hotel staff kept the food at thier front desk for more than 1 hour! I called, asking for my food, still they took yearssssss to send it to my room. I ordered the food nice and hot, but the hotel staff kept it till the food went cold! How could you do that to your customer?? I don't mind the room. But the food service is a major disappointment. Please do something about that!
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Date of stay: June 2021Trip type: Travelled
1 Helpful vote
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Stewart R wrote a review Mar 2021
1 contribution4 helpful votes
Lives up to it’s name I suppose Rooms are minging. Utterly disgusting. Be lucky if it was cleaned from the last person in here. I stayed for 10 days quarantine and have stay in many hotels for this reason but this hotel is bad. Food is disgusting and cold every time. No menu option you get what you get. There was a take away option from fast food restaurants but only from 4-5pm they would take it to your room. When it was delivered it took reception 1hr 10 mins to deliver it to my room. Called them 4 times to eventually get it cold of course. Electrical cables hanging out of walls Very poor staff that just don’t care on People’s health or hygiene. Highly recommend to stay away from this hotel. Would not even give it 1 but that’s not an option.
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Date of stay: March 2021Trip type: Travelled
3 Helpful votes
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SH wrote a review Mar 2021
4 contributions1 helpful vote
I am an expatriate working in Malaysia and this is my third quarantine / isolation in East Malaysia during Covid-19 pandemic. Unlike other establishments where I have stayed before, there is at Ming Garden close zero effort to make this stay as enjoyable as practically possible. The service is non existent. The rooms don’t even seem to be cleaned between “guests”. Mine is seriously filthy. There is no choice in food and it tastes horrendously bad (and I do enjoy Malaysian and Asian style food). There is no balcony and it is “strictly forbidden to smoke” anywhere. There are even obvious safety concerns like live electric connection inside the showers. Unbelievable. Never experienced anything as bad as this. Avoid at all costs!
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Date of stay: March 2021Trip type: Travelled
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Anonymous wrote a review Nov 2020
1 contribution5 helpful votes
There is new requirement that require personnel to undergo 14 days quarantine at hotel prior mobilizing to offshore. And this hotel was chosen for this. But the service given by the hotel very terrible. Food given really suck and food delivery very inconsistent and late. Tried order Grab food but it was not sent to room timely. We are human like yourself.
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Date of stay: November 2020
Cleanliness
Service
Sleep Quality
Trip type: Travelled
1 Helpful vote
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Frank8789 wrote a review May 2020
Kota Kinabalu, Malaysia344 contributions105 helpful votes
+1
Just pick this hotel to dine for HariRaya Lunch on 24th May 2020. Due to CMCO Covid19, this restaurant at Ming Garden is empty. My mom and I got the most attention and very friendly service. The Ala Carte menu are excellent. Enjoying it. I hope they will design this kind of menu again.
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Date of stay: May 2020Trip type: Travelled
3 Helpful votes
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Response from Shauntay Dawn, Marketing at Ming Garden Hotel & Residences
Responded 28 May 2020
Dear Frank8789, It was a pleasure having you and your family with us and thank you for taking the time to review your family's Hari Raya Aidilfitri experience at Ming Garden Hotel & Residences. We would like to humbly thank you for the praise and we appreciate all positive comments channeled to us regarding our culinary fares and for awarding extra points to our service-oriented colleagues. Your compliments on our hospitality are more than rewarding and I will surely pass your comments to the rest of our team whom I know for sure would be very honored to be receiving such praise. Thank you once again for your generous review. We look forward to having the pleasure of welcoming you back again in the future! With best regards, Shauntay Dawn Communications Manager
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PRICE RANGE
US$27 - US$36 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaSabahWest Coast DivisionKota Kinabalu DistrictKota Kinabalu
NUMBER OF ROOMS
600
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Frequently Asked Questions about Ming Garden Hotel & Residences
Which popular attractions are close to Ming Garden Hotel & Residences?
Nearby attractions include Imago Shopping Mall (0.3 km), Escapee (0.4 km), and Sullys Bar (0.4 km).
What are some of the property amenities at Ming Garden Hotel & Residences?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Ming Garden Hotel & Residences?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Ming Garden Hotel & Residences?
Yes, parking is available to guests.
What are some restaurants close to Ming Garden Hotel & Residences?
Conveniently located restaurants include SOULed OUT Kota Kinabalu, Camaca, and Ebizou Japanese Restaurant & Bar.
Are there opportunities to exercise at Ming Garden Hotel & Residences?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Ming Garden Hotel & Residences have airport transportation?
Yes, Ming Garden Hotel & Residences offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Ming Garden Hotel & Residences?
Yes, dry cleaning and laundry service are offered to guests.
Does Ming Garden Hotel & Residences offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Ming Garden Hotel & Residences?
Many travellers enjoy visiting Monsopiad Cultural Village (9.0 km).