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Zara's Boutique Hotel

108 reviews
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Traveller (27)
Room & Suite (13)
Hotel & Grounds (39)
Overview
  • Excellent35%
  • Very good27%
  • Average25%
  • Poor7%
  • Terrible6%
Travellers talk about
“comfy bed”(4 reviews)
“ideal location”(2 reviews)
“shopping mall”(6 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Multilingual Staff
Business Centre
3.0 Star Hotel
All hotel details
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Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (108)Write a Review
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All reviewscomfy bedideal locationshopping mallsuite roomcomplimentary breakfastconvenience storesutera harbour resortrooms are spaciouslovely hotelnice staykk townwalking distanceclose to the airportbusiness tripempoweringeaterieskota
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21 - 25 of 99 reviews
Reviewed 17 April 2017 via mobile

Very near to airport. Uber is easier than meter taxi. Breakfast is so so. Room is clean. Aircon is cold. Service is slow but reception is cute. Building another lift is hidden. Nice comfortable lobby.

2  Thank 242franciss
Reviewed 15 April 2017 via mobile

I only stayed one night. If all you are looking for is a fairly clean room, AC, and a bed to crash in it's an ok place, but there's nothing special about it. I've since stayed in much nicer places, in a better location, for...More

Thank Kjmeow
Reviewed 31 March 2017 via mobile

Stayed here for 2 nights. Basic accommodation no hot water . Rooms could do with fresh paints . Bed sheets don't look clean cracks all over the wall . Carpets look dirty. 5 minutes walk from time square . Breakfast was included in our stay...More

1  Thank Teresa M
Response from ZaraBH, Manager at Zara's Boutique HotelResponded 12 April 2017

Dear Teresa M, Thanks for taking the time to give your feedback. I'm sorry to hear the rooms weren't up to the standard you've come to expect from us. I have personally addressed this with our housekeeping and maintenance staff to ensure this won't happen...More

Reviewed 6 February 2017 via mobile

Slept in the twin bed room. Didn't expect it to be so spacious. The bed is fine. The view is fantastic. Noise wise, it is literally located by one of the busiest intersections in Kota Kinabalu, so expect some traffic noise. The furnitures and hardwares...More

Thank Alesya_Mave
Reviewed 1 February 2017

This was the dirtiest hotel I have ever stayed in, and I have traveled quite a bit throughout Asia. It reeked terribly; the carpeted stained and nasty; the sheets had hairs in them. Mold growing in the bathroom. The shower lacks a door. The air...More

3  Thank Danielle S
Response from ZaraBH, Manager at Zara's Boutique HotelResponded 12 April 2017

Dear Danielle S, Thanks for taking the time to give your feedback. I'm sorry to hear the rooms weren't up to the standard you've come to expect from us. I have personally addressed this with our housekeeping and maintenance staff to ensure this won't happen...More

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About
Amenities
Top amenities
Restaurant
Free High Speed Internet ( WiFi )
Hotel Amenities
Meeting Rooms
Business Centre with Internet Access
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Restaurant
Details
Price range
US$31 - US$52 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$31 - US$52 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (27)
Room & Suite (13)
Hotel & Grounds (39)
Questions & Answers
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Room Tips
"Book a room away from roadside. Noises from traffic is unbearable."
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"Room at the rear - away from busy highway."
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"Choose the room that facing Kinabalu Mountain for better view and less noise as this hotel is located next to..."
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"I think a room away from the main road would be quieter and not too far up the hotel to ensure a better..."
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