Shangri-La Tanjung Aru, Kota Kinabalu
No. 20 Jalan Aru, Tanjung Aru, Kota Kinabalu 88100 Malaysia
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About
#1 of 4 resorts in Kota Kinabalu
Location
Cleanliness
Service
Value
Travellers' Choice
Located 10 minutes from Kota Kinabalu International Airport, coral islands and the city centre, just 150-minute flight time from Singapore, Hong Kong and Kuala Lumpur, Shangri-La Tanjung Aru, Kota Kinabalu is a tranquil retreat offering 498 beautifully appointed mountain and seaview rooms and suites, six restaurants and bars, and a wealth of enjoyable recreational opportunities for families and leisure travellers. The resort is home to Chi, The Spa, a luxurious private spa experience based on traditional Asian healing philosophies. The spa comprises of 5 single villas, 3 couples' villas and an open Yoga Pavilion, all located on Pulau Bayu, the resort’s private island. It is one of the only two five-star spas in Kota Kinabalu.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Boating
Babysitting
Parking
Wifi
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Personal trainer
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Special diet menus
Poolside bar
Canoeing
Diving
Game room
Mini golf
Snorkelling
Tennis court
Water park
Entertainment staff
Evening entertainment
Fishing
Table tennis
Waterslide
Video game console
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Strollers
Airport transportation
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Head massage
Massage
Neck massage
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
Shared lounge / TV area
Shops
Sun loungers / beach chairs
Sun umbrellas
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Air purifier
Air conditioning
Private beach
Desk
Minibar
Flatscreen TV
Bidet
Bathrobes
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Electric kettle
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Park View
Languages Spoken
English, Chinese, Japanese, Korean and 1 more
Location
57Somewhat walkable
Grade: 57 out of 100
10Restaurantswithin 1 km
1Attractionwithin 1 km
No. 20 Jalan Aru, Tanjung Aru, Kota Kinabalu 88100 Malaysia
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santai and healing while having a evening tea set on with sabahan instrumental music. good for chilling with family and friends. the price is affordable and lots of choices on the menu. really recommend especially when staying here. variety of island activities too. 😄
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Date of stay: November 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel's Favourite
a very beautiful and serene place to have fun and enjoy the peace at the same time. lovely sunset views and amazing dining experience. truly created beautiful memories. dining was also extremely wide variety with excellent ambience.
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Date of stay: September 2023Trip type: Travelled with friends
Value
Location
Service
Room Tip: enjoy the pool and the dining experience.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Jabina, Fazril and Dunstern gave the best table service ever. Our kids were happy with the extra tidbits to bring back to the room and they made best natural sweet orange juice in Malaysia for sure! 👍👍
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Date of stay: November 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: Come late for breakfast still have many foods
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
lizdiscovers wrote a review Nov 2023
Bray on Thames, United Kingdom498 contributions253 helpful votes
+1
The hotel is very well located, about 15 min from airport. The view is very nice, looking out towards Gaya island and great sunset. The hotel is a little dated for a Shangri-La, hence the 4 star rather than 5. On a positive the staff is very friendly and always willing to help. Slight disappointment with the Horizon Lounge, we had booked Horizon club, the room was very good and had amazing views over the South China Sea and sunset (362), the afternoon tea serving in lounge was a little disappointing. The scones were nice but the sandwiches were dried out and certainly not Shangri-La quality. (We were in island Shangri-La a few weeks ago and the lounge was of entirely different standard) We will come back as the location is super, very convenient with airport. For longer stays I would recommend the sister hotel Rasa Ria though.…
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Date of stay: November 2023Trip type: Travelled as a couple
Room Tip: Horizon rooms have great views
Enjoy the sunset bar
Go to Gaya island
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We had 3 nights here and changed suites from the older wing to the newer wing. Old wing bed was rock hard , carpet stained and torn , furniture scuffed and dirty looking. However our newer suite was much better all round even though it overlooked the kiddies pool ! We used the horizon lounge.Staff were very helpful and friendly but the wine ( one choice of red )was poor. The food just as bad and they had NO understanding of gluten free. We went to eat in the main restaurant but gave up as it was full of kids running around. Eventually eating out near the tiny beach. Nothing GF except steak! We have stayed at a number of Shangri la’s and this one was a major disappointment and would not return !
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Date of stay: September 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
A huge resort which was only about 15 minutes away from the town centre. As we arrived, the hotel reception area was vast. It was beautifully decorated with lots of staff all around to assist. The hotel has two wings, we stayed at the Tanjung wing which was the renovated wing. The hotel seemed old and dated and seems to have been there for some years however, inside was refurbished and quite very modern with touches of retro furniture. We booked a Seaview room and the room was a nice size with a big huge bed and comfy pillows. The room had a good sized balcony which has a fan and lights, a nice place to chill and relax. The bathroom was also a nice size and came with a good shower and a bathtub. It had all the toiletries you could need, including toothbrush, toothpaste, shaving, kit, comb cotton pads and the usual shampoo conditioner body wash. The room also had some very good slippers which you could use more than once and bathrobes. The rooms are designed well and look fairly modern, albeit some of the furniture does look quite old-fashioned, but nevertheless a very clean spacious room with a nice balcony overlooking the sea. The weather was raining just for a day but heavy rain. It’s nice to just look out at the rain as the temperature was still very very warm. We booked the horizon club room and this was a nice addition as we were able to have food and drinks in the club lounge during the day and evening. The daytime snacks weren’t that great compared to a lot of other club lounges we’ve been to, one being the Le meridian in Kota Kinabalu. The staff however were fantastic very attentive and loved to make conversation with the guests. The breakfasts served were amazing and every morning we had breakfast in the Horizon lounge and this was fabulous you could either have a buffet breakfast or a La carte. This was delicious, wholesome with an excellent choice of food on the menu. My husband also ordered a special dish which wasn’t on the menu and the chef didn’t think twice about getting it ready for him. It was a really lovely touch My husband thoroughly enjoyed his meal. The staff were very customer orientated and I would like to, especially say thanks to Zul and Zharif at the horizon lounge who looked after my husband and I very well while we were there. They were very funny guys, who loved to interact with the guests and ensure they had a good time. The lounge was very busy in the evenings. Bryan and Norman were also very good members of staff who again did as much as they could. The supervisor of the club lounge was excellent in ensuring guests were served on time and seeing to all enquires. The facilities at the hotel were great and there was lots for children to do with waterslides and swimming areas. There was a huge infinity pool for the adults and most of it was quite deep so if you prefer shallow water you may want to get into the kiddies area, there was a small beach, pristine and had a swing there where you could hang out. The sunbeds at the beach would be empty so you could always hang out there. The main infinity area was busy and guests would put towels there early in the morning, so the shaded areas were always gone. This is something I think the hotel needs to look but it happens everywhere. The hotel has a good gym and spa for all to enjoy. Paul one of the guys that works at the beach towel service was lovely, really friendly and always ready for a chat. He was so sweet he made me some little ornaments out of banana leaves. The hotel itself is huge lots of places to walk and there is a jetty at the bottom where you can get boats to go island hopping. The restaurant are nice and are dotted around the resort where you buy some really good burgers. The sunset bar is a lovely place to hang out in the evenings and also to watch for beautiful sunsets. As it was quite overcast during our stay the sunsets weren’t daily but we did manage to see one, which was lovely. If you are into sunsets try and book a table early if you want a good view. Here you can relax on beanbags and tables and tuck into some lovely food. The hotel has live singers every evening and you can chill out in the lounge area and relax while listening to the singers. The singers are interactive and always ask the guests for song requests. If live singers aren’t your preference then you can always go into the town centre which is only about 15 minutes drive and very cheap in a Grab taxi here, there are lots of bars where they have karaoke along the waterfront with lots of lots of food abs drink, so there’s something for everyone. Overall a nice hotel, relaxing with beautiful surroundings and not too far from the town centre.…
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Date of stay: September 2023Trip type: Travelled as a couple
Room Tip: Book the sunset bar in advance- can get busy
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
+1
All is perfect here at ShangriLa Tanjung Aru, only problem at Receptionist when we check in. We doesn’t have room until 3pm so we need wait so I wait with one fresh coconut at Coco Joe’s Bar … but at least we have good view and nice staff around. Get our room on 3pm after lil bit argument coz am booking beach front but they wanna change side beach front , but anyway they nicely give us more than I expected- Love it . Anyway don’t forget booking at sunsetbar for see sunset … get you best sit there .. I have my pic posting include on sunset bar
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Date of stay: August 2023Trip type: Travelled with friends
Room Tip: While Waiting you room ready just go to coco joe bar grab beer there and relaxing on bench
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The world's biggest buffet I've ever seen, so much so they have staff wearing aprons that say "Lost in the buffet?" and the food was amazing no matter what you want for breakfast, bar bacon of course, they had it Eggs, rendang, congee, soup, rice, noodles , baked beans, waffles and much more, all delicious. Beds are comfortable and the rooms immaculate well maintained and kept. The staff are exceptional and extremely helpful the pools and facilities well appointed and maintained. It is not however a place for anyone with mobility issues the only lifts are found at either end of the hotel within the accommodation wings. The issue with this being the breakfast buffet is ground level foyer etc level 1, so if you have trouble with stairs you need to go to the lift and walk through the grounds, which is fine unless it's raining, then well forget it. We witnessed one poor chap in a wheelchair having to be escorted in under umbrella so for those situations it's not great . Being an older building if more lifts are not suitable there is a definite need for ramps. Meals other than breakfast are nice but I'd say not as spectacular and tasty as breakfast. But given for a 8-10 MYR ($3-4 AUD) taxi ride Kota Kinabalu is an oasis of restaurants and markets which boast superb value. Location wise you can't go past the Shangri La on the water spectacular views of the islands in the distance it is indeed a lovely spot. Overall a lovely stay.…
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Date of stay: September 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We stayed at Shangri La this august. We really enjoyed Malaysian hospitality and staff willingness to make your stay flawless. Best of all was a possibility to visit nearest islands: Manukan and Sapi. Snorkelling there is breathing. A special thanks to our friend Joseph from Tatu restaurant. Joseph is very kind to guests and always ready to help :) P.S. Your friends from Russia :) Thank you, the Shangri La team!
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Date of stay: August 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
Before we had children, we never stayed in a resort like Shangri-la. We prefer to backpack and sleep in very basic stays. When traveling with our 2,5 year old son, we started looking critically for places to stay. The stay must be child friendly, close to everything (airport, city and beach) and convenient. The original plan was to stay 14 nights at Shrangri-la tanjung aru. But we decided to stay the last 4 nights at shangri-la Rasa Ria in Tuaran. The staff was very helpful to arrange this for us. Staff: Everyone is very friendly and helpful. We enjoyed the small talks from the housekeeping staff, restaurant, Kidsclub, swimming pool staff, lobby, star Marina and reception, like Azur, auntie Nurain, uncle Joseph, Abang Addy, Uncle Peter, Dannysiq, and Nor Suzie. In our humble opinion, the staff makes the Resort worth the 5 stars. Facilities: My son had the time of his life! He loved to swim in the pool and the slides. Also we went a couple of times by marina star to pulau Manukan. Its around 10 minutes by boat and it is really amazing. Also there is an indoor playground where they also have fun activities for the childeren. Breakfast is good enough for us. Its very diverse, Malaysian food, Indian Food, Korean food and Western food. But we prefer to eat the local food outside of the resort. Maybe because my wife and i are used to eat Indonesian/Malaysian food. Room: The rooms are big and comfortable. We had booked the seaview room. Every morning we wake up with a smile looking at the beautiful landscape. For us, the room can be renewed but other than that is perfect. We really enjoyed our stay and hope to visit soon again! Thank you to everyone for making our holiday so much more memorable. Sampai bertemu lagi kawan-kawan!…
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Date of stay: September 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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PRICE RANGE
US$165 - US$206 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
shangri-la`s tanjung aru hotel kota kinabalu, shangri-la`s tanjung aru resort and spa, shangri las tanjung aru resort, shangri las tanjung aru hotel, shangri la kota kinabalu
FORMERLY KNOWN AS
Shangri-La's Tanjung Aru Resort & Spa
LOCATION
MalaysiaSabahWest Coast DivisionKota Kinabalu DistrictKota Kinabalu
NUMBER OF ROOMS
498
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Claim Your ListingSHANGRI-LA TANJUNG ARU, KOTA KINABALU (R̶M̶ ̶1̶,̶7̶1̶9̶) RM 834: UPDATED 2023 Resort Reviews, Price Comparison and 5,593 Photos - Tripadvisor
Frequently Asked Questions about Shangri-La Tanjung Aru, Kota Kinabalu
Which popular attractions are close to Shangri-La Tanjung Aru, Kota Kinabalu?
Nearby attractions include Tanjung Aru Beach (1.0 km).
What are some of the property amenities at Shangri-La Tanjung Aru, Kota Kinabalu?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Shangri-La Tanjung Aru, Kota Kinabalu?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Shangri-La Tanjung Aru, Kota Kinabalu?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Shangri-La Tanjung Aru, Kota Kinabalu?
Yes, free parking is available to guests.
What are some restaurants close to Shangri-La Tanjung Aru, Kota Kinabalu?
Conveniently located restaurants include Sunset Bar, Coco-Joe's Bar & Grill, and Shang Palace.
Are there opportunities to exercise at Shangri-La Tanjung Aru, Kota Kinabalu?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Shangri-La Tanjung Aru, Kota Kinabalu have airport transportation?
Yes, Shangri-La Tanjung Aru, Kota Kinabalu offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Shangri-La Tanjung Aru, Kota Kinabalu?
Yes, dry cleaning and laundry service are offered to guests.
Does Shangri-La Tanjung Aru, Kota Kinabalu offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Shangri-La Tanjung Aru, Kota Kinabalu?
The staff speaks multiple languages, including English, Chinese, Korean, and Malay.