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Shangri-La's Tanjung Aru Resort & Spa

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Traveller (3603)
Room & Suite (888)
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Overview
  • Excellent58%
  • Very good28%
  • Average9%
  • Poor3%
  • Terrible2%
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AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
All hotel details
Additional information
Offers from Shangri-La's Tanjung Aru Resort & Spa
Special Offer: Family Fun Package
Offers from Shangri-La's Tanjung Aru Resort & Spa
Special Offer: Family Fun Package
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,956)
There are newer reviews for Shangri-La's Tanjung Aru Resort & Spa
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Traveller rating
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848
301
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1,775
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301
109
72
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11 - 15 of 3,105 reviews
Reviewed 2 weeks ago via mobile

We've just returned home from a 10 night stay at the Shangri-La TAR. Overall I would say it is an excellent hotel. The location is picturesque but it is a little isolated so it is a taxi ride to get to the nearest other bars...More

2  Thank Ros G
Response from Claudina W, Director of Communications at Shangri-La's Tanjung Aru Resort & SpaResponded 2 weeks ago

Dear Ros G, Thank you for taking the time to write this review of the resort. We are happy to hear that you had enjoyed your time here and are certain that many will find the tips you have given here useful. We'd love to...More

Reviewed 2 weeks ago

Looking forward to some relaxation and down time for a few days after touring Borneo and before heading to Hong Kongg for as few days. How wrong we were to think we were going to somewhere that merited 5 stars. To quote a football cliche,...More

2  Thank happy56traveller
Response from Claudina W, Director of Communications at Shangri-La's Tanjung Aru Resort & SpaResponded 2 weeks ago

Dear happy56traveller, I read this review with much concern. While we strive to delight every guest who walk into our resort, it seems we have failed to do so in this case. Please accept our sincere apologies for these shortfalls. We will take a close...More

Reviewed 3 weeks ago via mobile

The Shangri La Tangjung in KK is a nice hotel, the hotel lobby is well maintained. After the lobby a lot of the resort needs updating, and is looking a little old. The gardens are well maintained but the pool area is very small for...More

1  Thank holidayshappiness
Response from ShangriLa_TAH, Director of Communications at Shangri-La's Tanjung Aru Resort & SpaResponded 2 weeks ago

Dear holidayshappiness, Thank you for taking the time to write this review. We are sorry to hear that we had failed to meet your expectations but are grateful for these feedback. We strive to make immediate improvements. We truly appreciate your support thus far. I...More

Reviewed 3 weeks ago

Spent a week here chilling out after 3 long flights from UK.. Hotel out of town with superb swimming areas for children and young families. Beautifully landscaped gardens . Our superior bedroom could sleep 4 in our double bed. Staff very friendly and helpful. However...More

1  Thank Margery P
Response from ShangriLa_TAH, Director of Communications at Shangri-La's Tanjung Aru Resort & SpaResponded 2 weeks ago

Dear Margery P, Thank you very much for taking the time to write this review. We'd love to welcome you back again one day soon. Until we meet again, safe travels always. Yours sincerely, Claudina Wong Director of Communications Shangri-La's Tanjung Aru Resort & Spa,...More

Reviewed 3 weeks ago via mobile

Visiting on our honeymoon and having already stayed at the Rasa Ria we felt this resort was more of a family resort. The room was very comfortable, clean and of a high standard. We had a great view from our room of both the mountains...More

1  Thank Hannah D
Response from ShangriLa_TAH, Director of Communications at Shangri-La's Tanjung Aru Resort & SpaResponded 2 weeks ago

Dear Hannah D, Congratulations on your wedding! We are so happy to hear that you had enjoyed the facilities at the Club Lounge and the burgers here. The wagyu beef-homemade brioche bun & sauce make a huge difference, doesn't it?? The burger bar is also...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Beachfront
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$230 - US$499 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Kota Kinabalu
#1 On the Beach Hotel in Kota Kinabalu
#2 Spa Hotel in Kota Kinabalu
#2 Business Hotel in Kota Kinabalu
#2 Family Hotel in Kota Kinabalu
#3 Luxury Hotel in Kota Kinabalu
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$230 - US$499 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Kota Kinabalu
#1 On the Beach Hotel in Kota Kinabalu
#2 Spa Hotel in Kota Kinabalu
#2 Business Hotel in Kota Kinabalu
#2 Family Hotel in Kota Kinabalu
#3 Luxury Hotel in Kota Kinabalu
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (3603)
Room & Suite (888)
Pool & Beach (580)
Dining (263)
Amenities (138)
Family and Play Areas (40)
Business Centre & Event Rooms (22)
Questions & Answers
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Patricia S
27 April 2018|
AnswerShow all 3 answers
Response from Bruno E | Reviewed this property |
Yes, I agree with the previous answer. Have a nice stay, Tricia!
1
Vote
jacslo
31 March 2018|
AnswerShow all 7 answers
Response from Jssww | Reviewed this property |
Sorry as a non smoker I don’t know
0
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spanner70
11 February 2018|
AnswerShow all 6 answers
Response from RoseofTaiwan | Reviewed this property |
There are four restaurants at the resort , Chinese , Italian , Western , and Malay /buffet . One main course costs between US$15-30, and one beer costs US$5. Beside eating at the resort , sometimes we went out to downtown... More
1
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Room Tips
"According to the staff, if you want a good room (i.e. clean, quiet, away from the loud humming generators..."
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"Try Tanjung wing as has been renovated...."
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"Sea view rtoom best, mountain view - get high floor or have a tree view"
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"we were on South side which was quiet despite flights landing near by airport but this was not a problem or..."
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