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Shangri-La's Tanjung Aru Resort & Spa

3,862 reviews
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Traveller (3400)
Room & Suite (797)
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Overview
  • Excellent58%
  • Very good28%
  • Average9%
  • Poor3%
  • Terrible2%
Travellers talk about
“kinabalu wing”(282 reviews)
“sunset bar”(489 reviews)
“kinabalu club”(155 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5.0 Star Hotel
All hotel details
Offers from Shangri-La's Tanjung Aru Resort & Spa
Offers & Announcements: 7 Nights Getaway Package
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,862)Write a Review
There are newer reviews for Shangri-La's Tanjung Aru Resort & Spa
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1,271 - 1,275 of 3,034 reviews
Reviewed 25 July 2014 via mobile

Good experience overall Club floor in Kinabalu wing well worth the money esp. the club lounge Food quality is average Service staff are generally good but training doesn't seem consistent. One lady in club lounge suggested I get my non fat latte by adding skimmed...More

Thank hopeandfury
Reviewed 24 July 2014

Big fans and users of Shangri-La hotels...had our wedding reception there a few years back. Had booked suite in Kinabalu wing, club. Agreed upon arrival to upgrade (with cost) to a larger suite in Tanjung wing far from the recently added and super noisy kids...More

3  Thank Steph2310
Reviewed 22 July 2014

Customer service was very good. Injured myself during the trip and hotel was extremely accomodating taking me to the doctor and then hospital. Many thanks to Nurul Service Manager at Rasa Ria and drivers including Geoffrey from Tanjung Aru. Despite injury, service and amentities offered...More

Review collected in partnership with shangri-la.com
Thank V T
Reviewed 21 July 2014

We have had the good fortune to stay in several five star hotels over the last few years. While this resort has some areas for improvement, overall we found this to be of a high standard and a pleasant experience. Here are the good points...More

2  Thank Tom131986
Reviewed 21 July 2014

Was supposed to stay on the Tanjung Aru Seaview King but was so happy we took the upsell and changed to a Kinabalu Wing Club Room. The rate difference is so worth it. Very good service, awesome personalized greeting for our anniversary and great amenties....More

Review collected in partnership with shangri-la.com
Thank MaeCanuday
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Beachfront
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$218 - US$540 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 On the Beach Hotel in Kota Kinabalu
#1 Romantic Hotel in Kota Kinabalu
#2 Business Hotel in Kota Kinabalu
#2 Family Hotel in Kota Kinabalu
#2 Spa Hotel in Kota Kinabalu
#3 Luxury Hotel in Kota Kinabalu
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$218 - US$540 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 On the Beach Hotel in Kota Kinabalu
#1 Romantic Hotel in Kota Kinabalu
#2 Business Hotel in Kota Kinabalu
#2 Family Hotel in Kota Kinabalu
#2 Spa Hotel in Kota Kinabalu
#3 Luxury Hotel in Kota Kinabalu
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (3400)
Room & Suite (797)
Pool & Beach (559)
Dining (261)
Hotel & Grounds (2039)
Bathroom (72)
Family and Play Areas (36)
Business Centre & Event Rooms (22)
Questions & Answers
Ask a question
Matt P
15 December 2017|
AnswerShow all 5 answers
Response from Bruno E | Reviewed this property |
I don't think so, because I went everywhere and I didn't see. But I am not sure.
1
Vote
Justine W
29 November 2017|
AnswerShow all 8 answers
Response from Bluetayls | Reviewed this property |
As others say use Uber as really cheap. We enjoyed SOULed OUT at Imago shopping centre in KK
0
Votes
H B
8 November 2017|
AnswerShow all 4 answers
Response from JLionstone | Reviewed this property |
Since here cannot paste any website link, i think you already know where is the main page for STAR Marina. Those mentioned items are under "Water Sports - Motorised". If you can access that page, then there has hyper link... More
2
Votes
Room Tips
"Seaview room is really nice"
Read review
"Tanjung Wing rooms are newly refurbished as at 2017"
Read review
"Go with the Club Room - breakfast included and the evenings there are nice."
Read review
"sea view room"
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