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Shangri-La's Tanjung Aru Resort & Spa

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Traveller (3603)
Room & Suite (888)
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Overview
  • Excellent58%
  • Very good28%
  • Average9%
  • Poor3%
  • Terrible2%
Travellers talk about
“kinabalu wing”(290 reviews)
“sunset bar”(498 reviews)
“kinabalu club”(161 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
All hotel details
Additional information
Offers from Shangri-La's Tanjung Aru Resort & Spa
Special Offer: Family Fun Package
Offers from Shangri-La's Tanjung Aru Resort & Spa
Special Offer: Family Fun Package
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Nearby Hotels
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Reviews (3,956)
There are newer reviews for Shangri-La's Tanjung Aru Resort & Spa
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Traveller rating
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301
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1,774
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301
109
73
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1,341 - 1,345 of 3,105 reviews
Reviewed 28 July 2014 via mobile

Went here as a site trip from Hong Kong. Terrific. Clean rooms, great staff, kids had a wonderful time. Don't miss the orangutans and make time to enjoy the sunset. The food was above average and the rooms were spacious. Watch out for the humidity...More

Thank Eddy L
Reviewed 27 July 2014

Good place for leisure and retreated, nice staff in Star Marina especially Nelda for scheduling and recommendations for visiting two islands and Osman for caring and touring in both islands, made us feeling comfortable and enjoyable.

Review collected in partnership with shangri-la.com
1  Thank K L
Reviewed 25 July 2014 via mobile

Good experience overall Club floor in Kinabalu wing well worth the money esp. the club lounge Food quality is average Service staff are generally good but training doesn't seem consistent. One lady in club lounge suggested I get my non fat latte by adding skimmed...More

Thank hopeandfury
Reviewed 24 July 2014

Big fans and users of Shangri-La hotels...had our wedding reception there a few years back. Had booked suite in Kinabalu wing, club. Agreed upon arrival to upgrade (with cost) to a larger suite in Tanjung wing far from the recently added and super noisy kids...More

3  Thank Steph2310
Reviewed 22 July 2014

Customer service was very good. Injured myself during the trip and hotel was extremely accomodating taking me to the doctor and then hospital. Many thanks to Nurul Service Manager at Rasa Ria and drivers including Geoffrey from Tanjung Aru. Despite injury, service and amentities offered...More

Review collected in partnership with shangri-la.com
Thank V T
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Most Booked Properties in Kota Kinabalu
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Beachfront
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$232 - US$489 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Kota Kinabalu
#1 On the Beach Hotel in Kota Kinabalu
#2 Family Hotel in Kota Kinabalu
#2 Spa Hotel in Kota Kinabalu
#2 Business Hotel in Kota Kinabalu
#3 Luxury Hotel in Kota Kinabalu
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$232 - US$489 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Kota Kinabalu
#1 On the Beach Hotel in Kota Kinabalu
#2 Family Hotel in Kota Kinabalu
#2 Spa Hotel in Kota Kinabalu
#2 Business Hotel in Kota Kinabalu
#3 Luxury Hotel in Kota Kinabalu
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (3603)
Room & Suite (888)
Pool & Beach (580)
Dining (263)
Amenities (138)
Family and Play Areas (40)
Business Centre & Event Rooms (22)
Questions & Answers
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Patricia S
27 April 2018|
AnswerShow all 3 answers
Response from Sharon H | Reviewed this property |
there are steps but also wheel chair access and lifts.
1
Vote
jacslo
31 March 2018|
AnswerShow all 7 answers
Response from Jssww | Reviewed this property |
Sorry as a non smoker I don’t know
0
Votes
spanner70
11 February 2018|
AnswerShow all 6 answers
Response from RoseofTaiwan | Reviewed this property |
There are four restaurants at the resort , Chinese , Italian , Western , and Malay /buffet . One main course costs between US$15-30, and one beer costs US$5. Beside eating at the resort , sometimes we went out to downtown... More
1
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Room Tips
"According to the staff, if you want a good room (i.e. clean, quiet, away from the loud humming generators..."
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"Try Tanjung wing as has been renovated...."
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"Sea view rtoom best, mountain view - get high floor or have a tree view"
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"we were on South side which was quiet despite flights landing near by airport but this was not a problem or..."
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