The Palace Hotel Kota Kinabalu
No 1, Jalan Tangki Karamunsing, Kota Kinabalu 88100 Malaysia
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US$51
Fully refundable before Fri, 13 Oct
US$46
Fully refundable before Wed, 11 Oct
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Room & Suite (75)
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About
#17 of 187 hotels in Kota Kinabalu
Location
Cleanliness
Service
Value
Travellers' Choice
Looking for a place to stay in Kota Kinabalu? Then look no further than The Palace Hotel Kota Kinabalu, a family-friendly hotel that brings the best of Kota Kinabalu to your doorstep.
The Palace Hotel Kota Kinabalu offers guests an array of room amenities including a flat screen TV and air conditioning, and getting online is possible, as free wifi is available.
The hotel offers room service and a concierge, to make your visit even more pleasant. The property also features a pool and breakfast. Guests arriving by vehicle have access to free parking.
While staying at The Palace Hotel Kota Kinabalu, visitors can check out Sabah State Mosque (Masjid Negeri Sabah) (0.4 mi) and Atkinson Clock Tower (0.7 mi), some of Kota Kinabalu's top attractions.
When you’re feeling hungry, be sure to check out Welcome Seafood Restaurant, D' Place Kinabalu, and Sri Latha Curry House, which are some Asian restaurants that are popular with locals and out-of-towners alike.
Kota Kinabalu is also home to Monsopiad Cultural Village, a popular historic site that is not too far from The Palace Hotel Kota Kinabalu.
We’re sure you’ll enjoy your stay at The Palace Hotel Kota Kinabalu as you experience everything Kota Kinabalu has to offer.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Shuttle bus service
Conference facilities
Wifi
Hot bath
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
Spa
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Mid-range
Location
76Somewhat walkable
Grade: 76 out of 100
15Restaurantswithin 0.5 km
6Attractionswithin 0.5 km
No 1, Jalan Tangki Karamunsing, Kota Kinabalu 88100 Malaysia
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327Reviews4Q+A51Room tips
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Wow! What a great experience overall! Shout out to Cynthia specifically! She was extraordinary in welcoming me to the hotel upon arrival. She was also instrumental in quickly and effortlessly reassigning to a different room when I discovered my initial room had a smoky smell. She reassured me the new room would exceed my expectations. She was definitely right! Cynthia took the time to call my new room to ensure the new room met my expectations. Throughout the three night stay she always took time to greet me with a warm and welcoming smile. The hotel is fully renovated so everything is brand new and very comfortable. As mentioned by other reviewers, the second lift is being installed so only one lift is in operation that may cause a brief wait. Every staff member was focused on being helpful immediately. For example, I asked the front door security officer about how I could get extra water. He personally asked housekeeping to have water taken to my room. Thank you for a remarkable hotel experience!…
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Date of stay: July 2023
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from The Palace Hotel Management, Guest Services / Front Office at The Palace Hotel Kota Kinabalu
Responded 1 week ago
Hello, David V! Greetings from The Palace Hotel Kota Kinabalu! Thank you for taking the time to share your experience at our hotel with us. We're thrilled to hear that you enjoyed your stay with us. We're glad to have exceeded your expectations and that you had an awesome and wonderful stay. We appreciate your recommendation and look forward to welcoming you back to our hotel soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed in Palace Hotel with my family. The lobby looks great. Downside is they were upgrading one of the lift so we need to depend on only 1 lift. It was a lucky thing that we stayed on the 1st so we used the stairs... Good work out! The staff are friendly and always greeting us. From the lobby to the restaurant and even the pool. It was raining in the evening so we didn't enjoy much at the pool. However it was to be able to enjoy their coconut drink at the Kokomo bar while it was raining. Our children had a great time and wish to come again to stay at the hotel. Looking forward for another family trip... Soon we hope.
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Date of stay: July 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from The Palace Hotel Management, Guest Services / Front Office at The Palace Hotel Kota Kinabalu
Responded 1 week ago
Hello, monicahD901IR! Greetings from The Palace Hotel Kota Kinabalu! Thank you for taking the time to share your experience at our hotel with us. We're thrilled to hear that you enjoyed your stay with us. We're glad to have exceeded your expectations and that you had an awesome and wonderful stay. We appreciate your recommendation and look forward to welcoming you back to our hotel soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Went to The Palace Hotel to celebrate my mum's birthday and it was the most relaxing time we had. We went there for the purpose of being able to get a small retreat and was able to do so with the calming vibe of the room! It was well decorated and the lighting was really good. Although the walls were a little thin and the WI-FI was not stable due to us being at the corner room but we were greeted by friendly and great staff members there. They were helpful and were attentive to our needs. Will definitely go there again to have a small get away 😁
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Date of stay: July 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: Thin walls are present so you may need to be prepared for loud neighbours
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The hotel was excellent. In fact, even better than expected. Definitely would return. We loved the hotel's distinct personality and thought the recently renovated room was well worth the cost. The staff was also quite helpful, and I thoroughly liked my stay. Thanks.
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Date of stay: March 2023Trip type: Travelled solo
Value
Location
Service
Room Tip: This hotel have government servant price.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from The Palace Hotel Management, Guest Services / Front Office at The Palace Hotel Kota Kinabalu
Responded 1 week ago
Hello, 222azmana! Greetings from The Palace Hotel Kota Kinabalu! Thank you for taking the time to share your experience at our hotel with us. We're thrilled to hear that you enjoyed your stay with us. We're glad to have exceeded your expectations and that you had an awesome and wonderful stay. We appreciate your recommendation and look forward to welcoming you back to our hotel soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
One of the prettiest hotel I've ever been! The chandelier was stunning and I spent few minutes just to capture its beauty. The restaurant was clean and the food was finger licking good. There's also a spa here and it was really relaxing. To conclude, everything was very right and they really fall to their place perfectly. Thank youu!! Will surely come here again.
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Date of stay: June 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from The Palace Hotel Management, Guest Services / Front Office at The Palace Hotel Kota Kinabalu
Responded 14 Aug 2023
Hello, I8685ELvanessag! Greetings from The Palace Hotel Kota Kinabalu! Thank you for taking the time to share your experience at our hotel with us. We're thrilled to hear that you enjoyed your stay with us. We're glad to have exceeded your expectations and that you had an awesome and wonderful stay. We appreciate your recommendation and look forward to welcoming you back to our hotel soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lovely hotel currently under renovation so only one lift working which is very slow and not very reliable. Very nice staff, good breakfast, other meals OK but nothing exciting and st hotel prices. A bit out of town but only a 7MYR Grab trip away. Promotes itself a smoke free hotel, but did allow smoking around the pool area.
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Date of stay: June 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from The Palace Hotel Management, Guest Services / Front Office at The Palace Hotel Kota Kinabalu
Responded 14 Aug 2023
Hello, PipMacdonald! Greetings from The Palace Hotel Kota Kinabalu! Thank you for taking the time to share your experience at our hotel with us. We're thrilled to hear that you enjoyed your stay with us. We're glad to have exceeded your expectations and that you had an awesome and wonderful stay. We appreciate your recommendation and look forward to welcoming you back to our hotel soon!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The rate was very favorable. I booked from Expedia for 2 nights initially. But decided to extend another 2 nights. I was there to meet up some friends that I have not meet since last year. I came a bit early to the hotel and was informed that the room was not ready. I hang out at their pool while waiting for my room. But not long, the receptionist came and informed that my room was ready! Great and exceptional service! The room was more than just decent, it was quite comfortable, with a huge smart TV and decent WIFI connection. I had a very comfortable sleep as well. Gym and pool are best and the staff too are super friendly. Great place to plan for future trips!
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Date of stay: April 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from The Palace Hotel Management, Guest Services / Front Office at The Palace Hotel Kota Kinabalu
Responded 14 Aug 2023
Hello, ismailmX4103IC! Greetings from The Palace Hotel Kota Kinabalu! Thank you for taking the time to share your experience at our hotel with us. We're thrilled to hear that you enjoyed your stay with us. We're glad to have exceeded your expectations and that you had an awesome and wonderful stay. We appreciate your recommendation and look forward to welcoming you back to our hotel soon!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The room is beautiful, clean. Good service. The food is all delicious. Staff friendly. I'll recommend with family and friends to stay at The Palace Hotel. Room rates are also affordable and the room has just been renovated
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Date of stay: May 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from The Palace Hotel Management, Guest Services / Front Office at The Palace Hotel Kota Kinabalu
Responded 14 Aug 2023
Hello, aivya2023! Greetings from The Palace Hotel Kota Kinabalu! Thank you for taking the time to share your experience at our hotel with us. We're thrilled to hear that you enjoyed your stay with us. We're glad to have exceeded your expectations and that you had an awesome and wonderful stay. We appreciate your recommendation and look forward to welcoming you back to our hotel soon!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed 1 night. Comfy bed. Loved the room toilet, very modern design. Hotel staff very friendly. Food is ok. Wanted to try their seafood promo but since we stayed for a night only, maybe later on our next visit. 😆
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Date of stay: May 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: They have seperated female/male steam room if you wanna opt for an activity while staying here.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from The Palace Hotel Management, Guest Services / Front Office at The Palace Hotel Kota Kinabalu
Responded 14 Aug 2023
Hello, F9451BKhanam! Greetings from The Palace Hotel Kota Kinabalu! Thank you for taking the time to share your experience at our hotel with us. We're thrilled to hear that you enjoyed your stay with us. We're glad to have exceeded your expectations and that you had an awesome and wonderful stay. We appreciate your recommendation and look forward to welcoming you back to our hotel soon!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My family and I recently had the pleasure of staying at The Palace Hotel for four nights. We have been planning for a trip back to my hometown since post pandemic. I am currently reside at Singapore and have only managed to take a holiday with my family this year. I must say that the location of the hotel is very strategic. It is located in the heart of the city and within walking distance to restaurants and shopping areas. We booked a Deluxe Room and our room was clean and extremely comfortable. It is spacious and it is equipped with all the amenities we needed for our stay. The hotel staff were all very friendly and helpful throughout our stay. From the moment we step into the grand lobby until the restaurant and pool, we felt very welcomed. Every staff greeted us with heartfelt warmth. Some remembers us and called us by our names. Made us feel like home. Truthfully it was a bit sad when we had to leave. We had an amazing stay and will plan again for the next trip to stay here. Highly recommend if you are looking for a comfortable and convenient hotel. It was wonderful experience for our family. All because of the warmth hospitality of the staff and also the beautiful hotel with its surrounding.…
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Date of stay: May 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from The Palace Hotel Management, Guest Services / Front Office at The Palace Hotel Kota Kinabalu
Responded 6 Jul 2023
Hello, tonycB5334K0 Greetings from The Palace Hotel Kota Kinabalu! Thank you for taking the time to share your experience at our hotel with us. We're thrilled to hear that you enjoyed your stay with us. We're glad to have exceeded your expectations and that you had an awesome and wonderful stay. We appreciate your recommendation and look forward to welcoming you back to our hotel soon!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$36 - US$63 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
palace hotel kota kinabalu
FORMERLY KNOWN AS
Th Hotel Kota Kinabalu
LOCATION
MalaysiaSabahWest Coast DivisionKota Kinabalu DistrictKota Kinabalu
NUMBER OF ROOMS
150
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Claim Your ListingTHE PALACE HOTEL KOTA KINABALU (R̶M̶ ̶2̶6̶4̶) RM 188: UPDATED 2023 Reviews, Price Comparison and 283 Photos - Tripadvisor
Frequently Asked Questions about The Palace Hotel Kota Kinabalu
Which popular attractions are close to The Palace Hotel Kota Kinabalu?
Nearby attractions include Mamutik Island (0.3 km), Weston Wetland Park (0.4 km), and Sabah State Mosque (Masjid Negeri Sabah) (0.3 km).
What are some of the property amenities at The Palace Hotel Kota Kinabalu?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at The Palace Hotel Kota Kinabalu?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Palace Hotel Kota Kinabalu?
Yes, free parking is available to guests.
What are some restaurants close to The Palace Hotel Kota Kinabalu?
Conveniently located restaurants include Welcome Seafood Restaurant, Borenos Fried Chicken (Asia City), and Sri Latha Curry House.
Are there opportunities to exercise at The Palace Hotel Kota Kinabalu?
Yes, guests have access to a pool and a fitness centre during their stay.
Is The Palace Hotel Kota Kinabalu located near the city centre?
Yes, it is 0.8 km away from the centre of Kota Kinabalu.
Are any cleaning services offered at The Palace Hotel Kota Kinabalu?
Yes, dry cleaning and laundry service are offered to guests.
Does The Palace Hotel Kota Kinabalu offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to The Palace Hotel Kota Kinabalu?
Many travellers enjoy visiting Monsopiad Heritage Village (9.3 km).
Is The Palace Hotel Kota Kinabalu accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.