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    The Palace Hotel Kota Kinabalu

    No 1 Jalan Tangki, Kota Kinabalu 88100, Malaysia
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    Savings alert: 29% below average rate
    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$81
          US$32
          Great Deal
          US$46
          Traveller (168)
          Room & Suite (52)
          Dining (28)
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          Overview
          • Excellent19%
          • Very good41%
          • Average28%
          • Poor8%
          • Terrible4%
          Travellers talk about
          “green hotel” (2 reviews)
          “spice garden” (2 reviews)
          Free Wifi
          Free Parking
          Breakfast Buffet
          Air Conditioning
          Pool
          Non-Smoking Rooms
          Restaurant
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Concierge
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Self-Serve Laundry
          Shuttle Bus Service
          4.0 Star Hotel
          All hotel details
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          Grand Borneo Hotel
          360 reviews
          #65 of 92 hotels in Kota Kinabalu
           
          Oceania Hotel
          182 reviews
          #23 of 92 hotels in Kota Kinabalu
           
          Dreamtel Kota Kinabalu
          435 reviews
          #11 of 92 hotels in Kota Kinabalu
           
          Hotel Eden54
          1,173 reviews
          #2 of 92 hotels in Kota Kinabalu
           
          Rooms
          9 Jul10 Jul
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          1 room, 2 adults, 0 children
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          Standard Room

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          Write a Review
          Reviews (228)
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          There are newer reviews for The Palace Hotel Kota Kinabalu See the most recent reviews

          71 - 75 of 228 reviews

          Reviewed 30 May 2014

          Based on my personal experience, this hotel is below expectation. Not very cooling air conditioner, toilet flush doesn't work well, television is way too small, no wifi available on the room. Should have choose the other hotel than this though but the location is pretty...More

          Thank Invoker
          Reviewed 13 May 2014 via mobile

          Date: 12/05/14 Room condition: comfortable n spacious room..just average decoration..dont have water pipe hose in bathroom..door lock should be check n repair.. Check in n out: friendly staff n fast process..need to pay RM50 for deposit.. Overall: Not bad..but still need to improve to be...More

          Thank Azwan R
          Reviewed 23 April 2014

          Let me clarify the title. Sometimes, the hotel lobby may not look anything nice, but the room is great. However, in this case of The Palace Hotel KK, while the lobby is modern, the Palace Suite is nothing like the lobby. Conventional, dirty, small and...More

          Thank SamuelTan
          Reviewed 3 April 2014 via mobile

          When we arrived they put us in a room in the basement next to the function room. Our view was a car park and there was a very loud disco going on. We complained and they moved us to the fourth floor for about £40....More

          1  Thank Rich S
          Reviewed 28 March 2014 via mobile

          I stayed there for three nights. I stayed in the basement floor which means there is no window in your room. It would be better if I had windows, but I can't complain because it was the cheapest room in the hotel. Good thing was...More

          Thank Rimpsons
          Grand Borneo Hotel
          360 reviews
          #65 of 92 hotels in Kota Kinabalu
           
          Oceania Hotel
          182 reviews
          #23 of 92 hotels in Kota Kinabalu
           
          Dreamtel Kota Kinabalu
          435 reviews
          #11 of 92 hotels in Kota Kinabalu
           
          Hotel Eden54
          1,173 reviews
          #2 of 92 hotels in Kota Kinabalu
           
          About
          Amenities
          • Top amenities
          • Restaurant
          • Free Parking
          • Pool
          • Bar/Lounge
          • Free High Speed Internet ( WiFi )
          • Fitness Centre with Gym / Workout Room
          • Room Service
          • Hotel Amenities
          • Free Parking
          • Meeting Rooms
          • Laundry Service
          • Banquet Room
          • Conference Facilities
          • Shuttle Bus Service
          • Room Service
          • Dry Cleaning
          • Business Centre with Internet Access
          • Concierge
          • Self-Serve Laundry
          • Room amenities
          • Air Conditioning
          • Things to do
          • Restaurant
          • Pool
          • Bar/Lounge
          • Fitness Centre with Gym / Workout Room
          Details
          • Price range
          • US$35 - US$62 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #13 Luxury Hotel in Kota Kinabalu
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 151
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Hotwire, Travelocity, Agoda, Ctrip TA, TripOnline SA, Priceline, Cancelon, Hotel.de and HotelQuickly so you can book your The Palace Hotel Kota Kinabalu reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Malaysia >
          • Sabah >
          • West Coast Division >
          • Kota Kinabalu District >
          • Kota Kinabalu
          • Also Known As
          • Palace Hotel Kota Kinabalu ,
          • The Palace Hotel Kota Kinabalu Sabah
          Add Photo Photos
          Traveller (168)
          Room & Suite (52)
          Dining (28)
          Pool & Beach (9)
          Hotel & Grounds (67)
          Bathroom (13)
          Family and Play Areas (3)
          Nearby
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          .45 km away
           
          Nearby Restaurants
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          Sri Latha Curry House
          53 reviews
          .60 km away
          Nearby Attractions
          Weston Wetland Park
          114 reviews
          .45 km away
          Kota Kinabalu City Waterfront
          69 reviews
          .97 km away
          Borneo Trading Post
          27 reviews
          .96 km away
          Warisan Square
          62 reviews
          .76 km away
          Questions & AnswersAsk a question
          PalaceHotelKK
          Patrik Martinsson Via -> Tripadvisor Web Portal Thank you for your comments pertaining to your recent stay with us. The experience and comments you described has caused us deep concern. We would like to offer our sincere apologies for any frustrations that may have caused. The comments and suggestions have been carefully noted by our team and these have certainly raised concern that needs to be addressed and will inspire us to strive harder in servicing our hotel guests. However, allow us to share with you on our findings. The standard room assigned for your stay from September 14 to 17, 2015 was Room 014 (Wing B) and yes, all our standard rooms are located at the basement. The dry spell and the weather lately have contributed to the indoor environment where we felt the air-conditioning could not even conquer the heat and are seemingly stuffy! To add the situation worsen, unfortunately, upon the day of your arrival, 01 of the compressor of air-conditioning unit at the walkway broke down on Sunday, September 13, 2015 evening. As this job requirement is catered by a appointed contractor who is waiting for a new parts to arrive, we totally agree that the walkway is stuffy especially when the corridor doors are closed at all times. With our Duty Manager’s assistance, Addyzan immediately attended to your comment and you were moved to Room 001 (Wing A) upon your agreeable to the room inspection prior to moving. Addyzan apologized for not having the opportunity to inform you pertaining to the compressor’s shortfall. However, the compressor was changed on Monday evening itself and the air-conditioning is now up and operating smoothly. Patrik, kindly rest assured that the comments received have been of value to us in order to provide the best possible standards to our guests at all times. We sincerely regret that you did not convey your disappointments immediately to our Reception Desk should the change of room only is not ethical as our aim and intent is to ensure our team is totally customer-focused and all guest concerns and disappointments are handled quickly and efficiently. We hope the above is in order and if we can be of any assistance, please do not hesitate to contact us know. Thank you. THE MANAGEMENT
          25 September 2015|
          Answer
          Response from Shanmugam K | Reviewed this property |
          Hi , I think during my visit to KK and stay in the Palace hotel, there are not much issue. Basically i can feel the new refurbishment and people are also very nice. I mean the staff there. Good stay for the price paid. Cheers
          0
          Votes
          Room Tips
          "Room facing the hill would be great"
          Read review
          "Avoid rooms that have multiple aircon units on each wall next to the window."
          Read review
          "The rooms with windows have good view of city and surrounding trees/plants"
          Read review
          "upper floors are brighter and quieter. shoes for gym."
          Read review
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