The best hospitality in Kota Kinabalu. The staff is friendly and helpful by offering me help to carry my luggage and arranging my parking ticket. Excellent cleanliness and comfort that I have a quality sleep throughout my stay... I have great stay here.
Staff was very accomodating Location was awesome, central of town Gym and swimming pool was perfect Breakfast spread was enjoyable Drawback was limited parking Had a enjoyable 3 days stay and will be back again
Hospitality, hardware facilities, and food are below the expectation comparing to nearby international chain hotels like Marriott and Hilton. Not helpful concierge staff, not willing to open the door for the guest, might as well change to automatic door.
Had an impromptu staycation and its was superb, with a great clean spacious room and an excellent view facing the sea and sunset.. what more can I ask for. I've meet Emily at the reception and she was great too! will definitely come back again soon..
The room is spacious and comfortable. The breakfast is okay but the waiting time could be improved. The staff at front desk is helpful and friendly. The amenities provided is sufficient. The check in and check out process is smooth.
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