The experience of staying at the Hyatt hotel was very satisfying when 2 years of facing the pandemic they were still able to maintain a very clean and tidy atmosphere, the response from the employees was also very friendly, the food provided was also very tasty. thank you
i arrived at the hotel at 12.30pm hoping for an early check in, but the check in process was so slow. i have to wait for 4 hours at the lobby without any drink or any hospitality serve. finally i got my room at 4.30pm. this will be the 1st and last time i stay at ur place!
the food and service was excellent. the staff really provide a kind support when every time asking for taxi and grab. they are all such a nice and kind. will then come back and revisit my stay here. on top of that the breakfast do offer a lot of variety that meet my expectation
I had a beautiful and spacious room overlooking the sea. The staff was prompt ad helpful. Although the common corridor was a little worn, the common areas were well kept and furnished. The breakfast area was a great place to catch up with other guests and work while looking at the pier.
Pleasant stay, breakfast range is great. Room is spacious, and clean. Location are good, convenient to travel nearby. A quite place to relax and walk around. Staff friendly and helpful. Breakfast place with sea view window seat is nice.
Unfortunately and very sadly, my room (219) toilet constantly wet from water over flowing from floor, despite many request for repair. There was no offer for relocation of room, but repair was never don during my 5 days stay.
The room is clean and spacious. The bed are comfortable. Staff are very helpful. We enjoy our 2 night stays a lot in Hyatt. We will definitely come back again and recommend this hotel to our friends and family.
The best hotel in Kota Kinabalu. Very beautiful view of the beach. Close to eateries that serve seafood dishes. The best hotel in Kota Kinabalu. Has friendly staff and efficient at work. Very beautiful view of the beach. Close to eateries that provide seafood dishes as well as very attractive and beautiful pearl jewelry. Tq.
AMAZING experiences, wonderful hotel team. Patronised Tajung Ria Kitchen, Mosaic, Nagisa and Room Service. Foods were amazing!. Shouts to Yahya, Audrey and Jacklyn!. Great place with PHENOMENAL hospitality. Many more visit to come!.
I would have given 5 but they checked us in to smoking rooms Despite us requesting for non smoking ones . Otherwise all is great in terms of cleanliness , comfort , facilities etc . I’m particularly love the water pressure and beds . It’s also very Central .
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