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Promenade Hotel

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Promenade Hotel No. 4 Lorong Api-Api 3 Api-Api Centre, Kota Kinabalu 88000 Malaysia
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Traveller (564)
Room & Suite (316)
Dining (87)

About

#27 of 148 hotels in Kota Kinabalu
Location
Cleanliness
Service
Value

Promenade Hotel is an excellent choice for travellers visiting Kota Kinabalu, offering a family-friendly environment alongside many helpful amenities designed to enhance your stay.

While staying at Promenade Hotel, visitors can check out Sabah State Mosque (Masjid Negeri Sabah) (0.6 mi) and I Love KK (0.8 mi), some of Kota Kinabalu's top attractions.

Promenade Hotel offers guests an array of room amenities including a flat screen TV, a refrigerator, and air conditioning, and getting online is possible, as free wifi is available.

The hotel offers 24 hour front desk, 24 hour check-in, and a concierge, to make your visit even more pleasant. The property also features a pool and free breakfast. Guests arriving by vehicle have access to parking.

When you’re feeling hungry, be sure to check out El Centro and Breeze Beach Club, which are some Mexican restaurants that are popular with locals and out-of-towners alike.

Enjoy your stay in Kota Kinabalu!

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Full view
Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Airport transportation
Wifi
Outdoor pool
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast buffet
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Salon
Steam room
24-hour security
Concierge
Currency exchange
Shops
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Refrigerator
Flatscreen TV
Bath / shower
Safe
Seating area
Telephone
Bottled water
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Business
Languages Spoken
English, Chinese, Malay
779Reviews12Q+A100Room tips
Traveller rating
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Popular mentions
AfiqM wrote a review Sep 2020
Setiu, Malaysia24 contributions
Superb hotel, affordable price, the room is nice & clean, TV got several channel like HBO/FOX, AC/hot shower working well, toileteries available, breakfast is good, staff is friendly. Free parking for guest available. Hotel very near to waterfront (walking distance), oceanus mall just in front of hotel
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Date of stay: July 2020Trip type: Travelled as a couple
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Manis Chen wrote a review Aug 2020
Kuala Lumpur, Malaysia376 contributions84 helpful votes
was in kota kinabalu recently and stayed at this hotel for 4 nights. I was assigned to a lower floor yet facing the sea which is across the main road. love the idea of waking up to the sea where some boats docked around. Definitely worth coming back to!
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Date of stay: August 2020
Location
Cleanliness
Service
Trip type: Travelled on business
Room Tip: upper floor for better view
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Shafiq_Ghazie wrote a review Jun 2020
Kuala Lumpur, Malaysia377 contributions238 helpful votes
Jetting around KK on early March. Stayed for a 2 nights at the Club Suite (city view). Rooms layout are OK and all seems to be working. But some how decor / furniture seems aging. Decent spread during breakie and eve cocktail at club lounge. Moving around KK is easy via GRAB. Overall; i would say my stay was OK.
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Date of stay: March 2020
Value
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: Go for CLUB / Promenade floor that comes with extra perks.
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Response from promenadehotels, General Manager at Promenade Hotel
Responded 18 Jun 2020
Dear Sir, Thank you for staying at Promenade Hotel Kota Kinabalu recently. We appreciate your constructive feedback as they gave us the opportunity to gauge the consistency of our services and facilities provided to our valued guests such as your good-self. Rest assured that we will continue to strive for greater service excellence in order to keep up with the demand of our valued guests. We look forward to another opportunity to be of service to you again in the near future. Regards, Hafizan Wong General Manager Promenade Hotel Kota Kinabalu, Sabah
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OTBCJon wrote a review Mar 2020
Norwich, United Kingdom36 contributions23 helpful votes
Stayed 4 nights in a club room from the 27th February to the 4th March. The hotel is centrally located. There are many amenities within walking distance of the hotel which makes 'location' a good selling point. There are markets, various eateries, bars and a couple of shopping malls. Check-in was quick however we were not happy with the first two rooms we were allocated. The first had an overpowering smell of air freshener that smelled as though it had been sprayed to possibly mask smoking. The second room had not been hoovered as there were bits on the floor. The hotel itself feels as though it is quite old and the rooms could do with refurbishment, however the third room we checked into was clean and functional. The hotel has in onsite shop which was well stocked and good value from other experiences. The cakes that are sold downstairs are amazing, we took cakes back to our room on a couple of occasions. We did not use the tour service in the hotel that was selling trips. We saved a lot of money by using the grab app to independently travel to various attractions. We went on the North Borneo rail journey during our stay which was very good. Again I would encourage you to book this independently to save money by contacting North Borneo rail direct, we paid £66 each some tour companies were advertising this trip at £140 ! We did not use the pool area, but we did take a look at it. It is quite small and there are limited sun beds. I would say that if you are looking to book a hotel with a nice pool then this hotel might not be the hotel for you. The best feature we found of this hotel was the club room, which was well worth the extra money per night. This was without doubt the best club room I have used in Malaysia after using various club rooms in KL. The staff within the club room were very attentive, the cocktails were amazing and the food very good also. You get a really good view of the sunset across Kota Kinbalu from the club room terrace. All in all we enjoyed our stay and would stay here again based on the location and excellent club room.
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Date of stay: February 2020
Value
Service
Sleep Quality
Room Tip: Inspect the room before taking luggage. You may find it may need a clean and you might want to...
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Response from promenadehotels, General Manager at Promenade Hotel
Responded 18 Jun 2020
Dear Sir, Thank you for staying at Promenade Hotel Kota Kinabalu recently. We are delighted to read that you enjoyed your stay with us. We appreciate your constructive feedback as they gave us the opportunity to gauge the consistency of our services and facilities provided to our valued guests such as your good-self. Rest assured that we will continue to strive for greater service excellence in order to keep up with the demand of our valued guests. We look forward to another opportunity to be of service to you again in the near future. Regards, Hafizan Wong General Manager Promenade Hotel Kota Kinabalu, Sabah
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Shamus C wrote a review Mar 2020
Singapore, Singapore229 contributions24 helpful votes
Excellent location, spacious and comfortable room. Unfortunately, housekeeping was not up to standard. Room was not properly cleaned. There were stickers and left over paper on the carpet when we checked in. The next day, after cleaning, they were still there. Some of the towels were stained and smelled as well. We were kindly upgraded to the junior suite for our last night. A very nice room. But same housekeeping issues. Used coffee capsules were left in the coffee maker, same issues with the towels...
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Date of stay: February 2020
Value
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Response from promenadehotels, General Manager at Promenade Hotel
Responded 17 Mar 2020
Dear ShamusC, Thank you for staying at Promenade Hotel Kota Kinabalu recently. Yes, we couldn’t agree with you more that our hotel’s strategic location is the perfect based for one’s business or leisure adventure as most financial, shopping, food and entertainment centres are within reach. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. We were disappointed to learn of the shortcomings you experienced and wish to apologise for the inconvenience or discomfort caused. Rest assured that the issues you’ve mentioned have been brought up to the relevant heads of departments for urgent and immediate attention. We look forward to another opportunity to be of service to you again in the near future. Regards, Hafizan Wong General Manager Promenade Hotel Kota Kinabalu, Sabah
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PRICE RANGE
US$50 - US$99 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
promenade hotel kota kinabalu, promenade kota kinabalu
LOCATION
MalaysiaSabahWest Coast DivisionKota Kinabalu DistrictKota Kinabalu
NUMBER OF ROOMS
450
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Frequently Asked Questions about Promenade Hotel
Which popular attractions are close to Promenade Hotel?
Nearby attractions include Weston Wetland Park (0.4 km), Centre Point Sabah (0.4 km), and Kota Kinabalu City Waterfront (0.5 km).
What are some of the property amenities at Promenade Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Promenade Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Promenade Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Promenade Hotel?
Yes, parking is available to guests.
What are some restaurants close to Promenade Hotel?
Conveniently located restaurants include Mother India Restaurant, Laundroluxe, and Welcome Seafood Restaurant.
Are there opportunities to exercise at Promenade Hotel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Promenade Hotel have an airport shuttle?
Yes, Promenade Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Promenade Hotel located near the city centre?
Yes, it is 0.7 km away from the centre of Kota Kinabalu.
Are any cleaning services offered at Promenade Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Promenade Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.