We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 3 more sites!
Professional photos
Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,365 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,831: English reviews
Brisbane, Australia
Reviewed yesterday NEW

The Sutera is one of the best hotel complexes I have been to....The staff and the faculties are outstanding...we have been there twice in the last 3 week and love this place...we paid to have a junior suite and the benefits of the Pacific Club membership and it was worth it...we had a wonderful large suite....sure the decore is a...

 Report
Helpful?
1Thank MartInG1956
Reviewed 5 days ago NEW

We had a tremendous few days at the Pacific Sutera. Our room had brilliant sea views, the room was a good size and well maintained. Staff were very friendly, especially down at the beach bar. Food selection was very good.

 Report
Helpful?
Thank Gavin R
SHR-Management, Deputy Chief Executive Officer at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera), responded to this review

Dear Gavin R, Thank you for choosing Sutera Harbour Resort as your preferred accommodation in Kota Kinabalu. We take pride in our service and what we do to ensure our guests leave the resort as happy and contented guests. Your review is very much appreciated and we are glad you had an enjoyable experience during your stay with us. Looking...

Reviewed 5 days ago NEWvia mobile

Enjoyed the stay here with my family for the year end,good rooms with seaview and beautiful scenery of the islands and the marina..breakfast in cafe boleh was full of chinese tourist and the dishes were international,good mixture of asian and western.dinner buffet have a good selections but i enjoyed the beach restaurant with their Bbq...with dance,fire blowers and the staffs...

 Report
Helpful?
Thank Chandran N
SHR-Management, Deputy Chief Executive Officer at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera), responded to this review

Dear Chandran N, Thank you for choosing Sutera Harbour Resort as your preferred accommodation in Kota Kinabalu. We take pride in our service and what we do to ensure our guests leave the resort as happy and contented guests. We're glad that your stay was enjoyable! Also, great to know that you enjoyed our wonderful performance by the fire blowers...

Reviewed 6 days ago NEWvia mobile

Few comments to really need improvements: 1. To throw away dirty and stain bedsheets. I have never see dirty bedsheets in 4 or 5 stars hotel. 2. Not helpful staff - I was asking for sewing kit and took them 45 mins to reach my room and I had mentioned please come urgently as I need to rush for event....

 Report
Helpful?
1Thank Yik Hsuan T
SHR-Management, Deputy Chief Executive Officer at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera), responded to this review

Dear Yik Hsuan T, Thank you for this valuable feedback. We apologise for the experience that did not meet your expectation. Please be assured that this incident is not reflective of the usual service standards that we pride ourselves on. It is disappointing to find out from a guest that we have stained and dirty bed sheets as this is...

Bandar Seri Begawan, Brunei Darussalam
Reviewed 6 days ago NEW

It’s difficult to express how special resort is. It was a first visit for us and from the moment of arriving until our departure we were made welcome and very much “at home” . The quality of the hospitality and service was exceptional without at all feeling forced; I did feel the staff wanted us to have the best experience...

 Report
Helpful?
Thank tinupaks
SHR-Management, Deputy Chief Executive Officer at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera), responded to this review

Dear tinupaks, Thank you for choosing Sutera Harbour Resort as your preferred accommodation in Kota Kinabalu. We take pride in our service and what we do to ensure our guests leave the resort as happy and contented guests. It is our priority to make our guests feel welcomed and at home. Our staff are more than happy to assist you...

Johor Bahru, Malaysia
Reviewed 6 days ago NEW

Had the opportunity to spend my new year eve at The Pacific hotel. I wasn't here for holiday as I've to rush for another assignment the next morning. as a business traveler, i would not bother by the party, but this one was an exception!!! everyone seems enjoying their night, although the party ends a bit late (in-room flyer stated...

 Report
Helpful?
Thank AshrafNorman
SHR-Management, Deputy Chief Executive Officer at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera), responded to this review

Dear AshrafNorman, Thank you for choosing Sutera Harbour Resort as your preferred accommodation in Kota Kinabalu. We take pride in our service and what we do to ensure our guests leave the resort as happy and contented guests. We're glad to enjoyed the New Year's Eve party! It is one of the biggest parties in Sabah to be hosted for...

Reviewed 6 days ago NEW

This was our 2nd visit and as usual it exceeded our expectations. We couldn’t have dreamed for a better holiday! We stayed at the Pacific Sutera due to their excellent service and incredibly attentive staff! Not to mention the direct access to the beach and the differing restaurants and activities make Sutera a resort you never want to leave. It...

 Report
Helpful?
Thank Sarinah Y
SHR-Management, Deputy Chief Executive Officer at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera), responded to this review

Dear Sarinah Y, Thank you for choosing Sutera Harbour Resort as your preferred accommodation in Kota Kinabalu. We take pride in our service and what we do to ensure our guests leave the resort as happy and contented guests. We're honored to be your choice for your second visit again. We hope to see more of you in the near...

Kota Kinabalu, Malaysia
Reviewed 6 days ago NEW

Christmas deco at the lobby was beautiful..Family came for visit..stayed at pacific sutera and we enjoyed our stay here. Staffs were friendly and good interaction with guest..breakfast was busy. Food was good..love the roti and nasi lemak..good selections. Swimming pool was full..Will stay here again.

 Report
Helpful?
Thank nylla2017
SHR-Management, Deputy Chief Executive Officer at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera), responded to this review

Dear nylla2017, Thank you for choosing Sutera Harbour Resort as your preferred accommodation in Kota Kinabalu. We take pride in our service and what we do to ensure our guests leave the resort as happy and contented guests. So honored to be able to provide excellent service to your family and we're glad that you enjoyed your stay here with...

Reviewed 6 days ago NEWvia mobile

This was my family's 2nd New Year eve at Pacific Sutera Hotel. Their Mega party was amazing with live band entertainment, free flow drinks and food, exciting drums and fire breathing performance to welcome you, full blast fireworks and their team was amazing to be able to cater for 2500 crowds. A stay you will definitely remember..

 Report
Helpful?
Thank Mohamad A
SHR-Management, Deputy Chief Executive Officer at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera), responded to this review

Dear Mohamad A, Thank you for choosing Sutera Harbour Resort as your preferred accommodation in Kota Kinabalu. We take pride in our service and what we do to ensure our guests leave the resort as happy and contented guests. Your review is very much appreciated and we are glad you had an enjoyable experience during your stay with us. Looking...

Reviewed 6 days ago NEWvia mobile

Me n my partner were having relaxing time at the beach bar. The sunset in this resort is just breath taking! Not only at the beach bar but the view from our room is just amazing. We did not regret paying additional for the club room that comes with balcony. At the beach bar the happy Hours was later than...

 Report
Helpful?
Thank GeeHaj
SHR-Management, Deputy Chief Executive Officer at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera), responded to this review

Dear GeeHaj, Thank you for choosing Sutera Harbour Resort as your preferred accommodation in Kota Kinabalu. We take pride in our service and what we do to ensure our guests leave the resort as happy and contented guests. So glad that you enjoyed your Club Room privileges as they are definitely worth it as you get to enjoy the breakfast...

2,310 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (2210)
Viewed
Pool/Beach Area (345)
Viewed
Dining (108)
Viewed
Room/Suite (251)
Viewed
View from Room (167)
Viewed
Hotel & Grounds (383)
Viewed
Family/Play Areas (10)
Viewed
Business Centre/Function Rooms (7)
Viewed
Bathroom (72)
Viewed
Other (867)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (100)
Viewed
Hotel & Grounds (61)
Viewed
Room/Suite (4)
Viewed
Dining (15)
Viewed
Pool/Beach Area (3)
Viewed
Business Centre/Function Rooms (1)
Viewed
View from Room (4)
Viewed
Other (12)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Kota Kinabalu
1.9 km away
Le Meridien Kota Kinabalu
Le Meridien Kota Kinabalu
#5 of 90 in Kota Kinabalu
1,936 reviews
17.0 km away
Nexus Resort & Spa Karambunai
Nexus Resort & Spa Karambunai
#12 of 90 in Kota Kinabalu
1,223 reviews
2.6 km away
Hyatt Regency Kinabalu
Hyatt Regency Kinabalu
#3 of 90 in Kota Kinabalu
1,238 reviews
Show Prices
Show Prices
Show Prices
23.0 km away
Shangri-La’s Rasa Ria Resort & Spa
2.8 km away
Hotel Sixty3
Hotel Sixty3
#1 of 90 in Kota Kinabalu
577 reviews
3.0 km away
Hotel Eden54
Hotel Eden54
#2 of 90 in Kota Kinabalu
1,120 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Sutera Harbour Resort is Malaysia’s foremost premier integrated property. The resort encompasses the luxurious accommodation of The Pacific Sutera and The Magellan Sutera hotels, a 27-hole championship golf course, Sutera Harbour Marina & Country Club, two Mandara Spas and a host of dining and recreational facilities. Sutera Harbour Resort is also affiliated with 5 other eco-destinations in Sabah managed through Sutera Sanctuary Lodges including Kinabalu Park, Mesilau Nature Resort, Laban Rata, Poring Hot Spring & Nature Reserve and Manukan Island Resort. The resort also offers a luxury charter division, North Borneo Yachting and steam locomotive through North Borneo Railway. ... more   less 

Additional Information about Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)

Address: 1 Sutera Harbour Blvd, Kota Kinabalu 88100, Malaysia
Region: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Price Range: RM500 - RM1,156 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera) 5*
Number of rooms: 956
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Agoda, Asiatravel.com Holdings and TripOnline SA so you can book your Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera) reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera) Hotel
Sutera Harbour Resort (The Pacific Sutera And The Magellan Sutera)
Sutera Harbour Hotel
Sutera Harbour Kota Kinabalu
Magellan Sutera
Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera) Kota Kinabalu, Sabah
Hotel Style:
#2 On the Beach Hotel in Kota Kinabalu
#3 Spa Hotel in Kota Kinabalu
#3 Business Hotel in Kota Kinabalu
#5 Luxury Hotel in Kota Kinabalu
#5 Family Hotel in Kota Kinabalu
#6 Romantic Hotel in Kota Kinabalu
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera) staff and other travellers.
38 questions
Ask a question

See all questions (38)

Questions? Get answers from Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get club access in the Pacific it is worth it, personal service, check-in and check-out all on the 11th floor of the Pacific”
 of 5 bubbles MartInG1956, 16 Jan 2017 | Read review
“Go for the sea view”
 of 5 bubbles 332gavinr, 12 Jan 2017 | Read review
“Club floor Level 11 / 12”
 of 5 bubbles tinupaks, 11 Jan 2017 | Read review
“look for a sea view room on higher floor. you'll be amazed by the million dollar view...”
 of 5 bubbles AshrafNorman, 11 Jan 2017 | Read review
“Book a seaview room... the view is worth it.”
 of 5 bubbles EB873, 10 Jan 2017 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay