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    The Pacific Sutera Hotel - Sutera Harbor Resort

    3,323 reviews
    #9 of 101 Hotels in Kota Kinabalu
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    1 Sutera Harbour Blvd, Kota Kinabalu 88100, Malaysia
    Lowest prices for your stay
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    Guests 1 room, 2 adults, 0 childrenGuests 12
    Booking.com
    US$154
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    US$157
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    US$131
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    Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
    Booking.com
    US$154
    Agoda.com
    US$127
    Trip.com
    US$131
    Hotels.com
    US$139
    Priceline
    US$127
    Cancelon
    US$157
    Hotwire.com
    US$139
    ZenHotels.com
    US$145
    TripAdvisor
    US$139
    Otel.com
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    View all photos (3,399)3,399
    Traveller (3338)
    Room & Suite (633)
    Pool & Beach (506)
    Certificate of Excellence

    About

    4.0
    Very good
    3,322 reviews
    Location
    Cleanliness
    Service
    Value
    Certificate of Excellence
    Sutera Harbour Resort is Malaysia’s foremost premier integrated property. The resort encompasses the luxurious accommodation of The Pacific Sutera and The Magellan Sutera hotels, a 27-hole championship golf course, Sutera Harbour Marina & Country Club, two Mandara Spas and a host of dining and recreational facilities. Sutera Harbour Resort is also affiliated with 5 other eco-destinations in Sabah managed through Sutera Sanctuary Lodges including Kinabalu Park, Mesilau Nature Resort, Laban Rata, Poring Hot Spring & Nature Reserve and Manukan Island Resort. The resort also offers a luxury charter division, North Borneo Yachting and steam locomotive through North Borneo Railway.
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    Property amenities
    Pool
    Free Parking
    Room Service
    Restaurant
    Fitness Centre with Gym / Workout Room
    Bar/Lounge
    Spa
    Free High Speed Internet (WiFi)
    Breakfast included
    Airport Transportation
    Babysitting
    Banquet Room
    Business Centre with Internet Access
    Children Activities (Kid / Family Friendly)
    Concierge
    Conference Facilities
    Dry Cleaning
    Golf Course
    Laundry Service
    Meeting Rooms
    Multilingual Staff
    Outdoor pool
    Shuttle Bus Service
    Tennis Court
    Wheelchair Access
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    Room features
    Accessible rooms
    Air Conditioning
    Family Rooms
    Non-Smoking Rooms
    Refrigerator in room
    Smoking rooms available
    Suites
    Good to know
    HOTEL STYLE
    Marina View
    Harbour View
    HOTEL CLASS
    Hotel links
    Hotel deals
    Hotel packages

    Location

    Full view
    Contact
    1 Sutera Harbour Blvd, Kota Kinabalu 88100 Malaysia
    E-mail hotel
    Getting there
    Kota Kinabalu Airport3 km
    See all nearby hotels
    Nearby restaurants
    Ferdinand's
    1 minItalian
    Al Fresco
    1 minItalian
    Spice Island
    4 minMalaysian
    Five Sails
    1 minInternational
    See all nearby restaurants
    Nearby attractions
    Borneo Trading Post
    10 minArt Galleries
    Sullys Bar
    13 minBars & Clubs
    See all nearby attractions
    3,322Reviews
    3,399Photos
    79Q+A
    100Room tips

    ReviewsSee all 79 questions

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    Traveller rating
    • 1,450
    • 1,197
    • 392
    • 157
    • 127
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    Popular mentions
    Family members injured by slammed door in hand
    I will spare the comments on the amenities offered by this hotel as one can read them from many other reviewers and instead, I'll concentrate on the door design of the hotel rooms and their handling of customer feedback. My family rented 4 rooms at this hotel, all located next…
    Read more
    Date of stay: February 2019
    Fantastic
    My first visit to Kota Kinabalu and have decided to choose a hotel with a beach side. Though the city is surrounded by water however there is limited resorts / hotels that are adjourning to the beach. The resort caters more for groups as there lots of tour buses upon arrivals…
    Read more
    Date of stay: January 2019
    Valentine's Gateway
    This is a fun hotel with lots of activities in place. It suits for both couples and family. We stayed at The Pacific Sutera as it was cheaper then The Magellan while booking online, however we weren't disappointed. It appears to be very good and at the same time we can also have…
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    Date of stay: February 2019
    Enjoyable
    We were greeted with a welcoming smile from the front counter. Check in was fast. We were given the new room and it does look bright. Went to the spa and enjoy the massage. If you want to enjoy a quite breakfast, please be there early and enjoy your nice cup of coffee with the…
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    Date of stay: February 2019
    no beach nearby the hotel
    The food, hotel is good, but there is no beach, which is a big pity. I cannot play sand with my daughter. And also, I cannot take a beautiful photo with my family on beach. I finally found a very small "beach", it's hard to be called beach, should be a small sand land. The…
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    Date of stay: January 2019
    Response from SuteraHarbourResort, Marketing & Communication Rep at The Pacific Sutera Hotel - Sutera Harbor Resort
    Responded 1 week ago
    Dear EchoJin8433, Thank you for taking the time to post a review on our TripAdvisor page. We are glad to know you had a good time during your stay here with us and was able to make use of the babysitting facilities we have to offer However we do apologise for the experience that did not meet your expectation. We look forward to welcoming you back during your next visit to Kota Kinabalu. Best regards, The Management
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    123456…511
    Album Categories
    All photosTravellerRoom & SuitePool & BeachDining Family and Play AreasBusiness Centre & Event Rooms
    엑스트라베드를 추가로 넣은 객실 사진입니다.
    Fantastic view from our balcony
    Photo provided by managementThe Pacific Sutera Hotel - Sutera Harbor Resort
    The Pacific Sutera Hotel Junior Suite Club
    Sunset from Sutera Harbour
    PreviousNext
    123456…127
    Does hotel serve halal meat?
    Hi Safc0826, Yes we serve Halal meats. We have Halal certification from the Malaysian government.
    0 votes
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    Does hotel offer all inclusive?
    Hi Safc0826 For any inclusions you may contact room reservation at +60 88 318 888 (Operating hours: Mon-Fri : 8am - 8pm and Sat / Sun / Public Holiday: 8am - 5:30pm) Thank You
    0 votes
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    Emailed hotel few days ago but no reply yet. Is Magellan Sutera under refurbished/renovation? Any WiFi problem in Magellan room?
    Hotel is not under renovation and the Wi-fi in rooms ok, you may get issues with apple products but ask to speak to technical support at front desk and they will sort. Busy times like early evening Wi-fi slow, but big improvement
    0 votes
    How much are drinks roughly by the pool, and is a service charge & tax added like Bali / Thailand for example? Anyone got a list of drinks / food they serve? How far to airport ? Thank you
    Not sure as we have had a package which include drinks.Every afternoon we went to the Magellan club which ad free bear wine and spirits from 530 to 7pm it was great
    1 vote
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    What is the different between two hotels? Please.
    The Pacific is the older building that is in desperate need of renovation. It’s not at all worth the price and the staff are poorly trained and rude. Don’t select the Pacific!
    0 votes
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    PreviousNext
    123456…16
    "the Chinese restaurant seafood is good"
    "Ask about the renovations."
    "We had a ground floor beach front room with easy access from all sides of the resort and ocean views unsurpasssed."
    "Sea view room ,Outdoor swimming pool ,Breakfast Buffet"
    "quiet rooms, no bug, good roomservice"
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    123456…20
    PRICE RANGE
    US$130 - US$329 (Based on Average Rates for a Standard Room)
    ALSO KNOWN AS
    sutera harbour resort (the pacific sutera & the magellan sutera) hotelsutera harbour resort (the pacific sutera and the magellan sutera)sutera harbour hotelsutera harbour kota kinabalumagellan sutera
    LOCATION
    MalaysiaSabahWest Coast DivisionKota Kinabalu DistrictKota Kinabalu
    NUMBER OF ROOMS
    956
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