Staycation with the kids before the school holidays over. Requested for a sea view as the kids love seeing the sea/ beach. Spacious room with bathtub and complete toiletries. The room also comes with a safety box.
We booked seaview room, overall room condition was okay, we enjoy the environment and clean sand beach, thumb up ! They offer steamboat with seaview, food was okay but view was stunning. We also rent free bicycle around the resort area, their breakfast was having variety choices as well, food is delicious too :) Hopefully near future we will come back again, location was perfect, finding food for less than 15 minutes drive,
Definitely coming back! Wonderful integrated resort within minutes to airport and city center for shopping Lovely golf course and private jetty for sunset cruise Away from the hustle and reasonably packaged Staff are very professional, friendly and attentive!
Above my expectation. I am amazed with the hotel. Very strategic, clean, beautiful, well maintained and affordable price. Swimming pool was fun for my kids with very scenic sunset view in the evening.
Superb stay. Plenty of pools to choose from. Spacious place. If you walk a bit further, you will get to visit their clubhouse with snooker table, bowling alley, movie room etc. However, if you are the seaside/beach person, you have to look elsewhere as the beach area is small. It is a city resort which is just 10mins drive from the airport.
Loved this place, the staff, location and fantastic views. Staff are genuinely interested in you and where you come from. We had a room on 11 th floor with superb sea and Marina views. Lovely sunsets and harbour lit up at night. Hotel cleanliness is second to none. Shuttle bus not yet running to shopping plaza so get the GRAB App. it is so cheap and they arrive in minutes ( their version of Uber). We loved the position with small private beach and lovely gardens with koi carp pools etc. Food buffet both for breakfast and evening offers good choice mainly slanted towards south east Asia visitors but every evening they also bbq meat so you will always find plenty of options. A long journey from UK but so worth it to stay in such a lovely hotel.
1. Elevator out of order while my stay period(room at 5th floor)and waste my time within those 3days 2. noise cause my room close by the elevator and pepole talking while wait too long for elevator 3. Re-fill food too slow at Five Sails(no jam & no milk and no re-fill at 25th morning)
Hi, overall, my family and I had a great stay. However, we were a bit disappointed upon going into the room and have a hint of smoke smell. The room was a non smoking room hence the annoyance as my husband has an allergy. We were already tired hence decided to just let it go. Hoping for it to not happen in the near future and for Sutera to ensure that their rooms are well kept as stated on room details. Thank you.
location of the hotel is strategic between the market and also airport. the food is up to my satisfaction. the room is just comfy. and the staffs are super pleasant. a very good place to bring family next time.
Friendly, helpful and professional staff. Comfortable stay. It is by the sea so there is a nice sea breeze. Hotel itself is slightly old, but still well maintained and cared for. Clean. Not far from the town area.
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