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Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)

2,943 reviews
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Traveller (2872)
Room & Suite (600)
Pool & Beach (430)
Overview
  • Excellent45%
  • Very good37%
  • Average11%
  • Poor4%
  • Terrible3%
Travellers talk about
“al fresco”(113 reviews)
“country club”(76 reviews)
“five sails”(53 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5.0 Star Hotel
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25 Feb26 Feb
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,943)Write a Review
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All reviewsal frescocountry clubfive sailscafe bolehsilk gardenbowling alleyspice islandmarina clubcity shuttleswimming poolsea viewsmall beachnorth borneo railwayevery hourclub roommanukan islandtennis courts
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801 - 805 of 2,274 reviews
Reviewed 4 April 2016

Pros: Amazing seaview, nice room for couples, pools are very nice, staff overall very courteous Cons: We had to wait a long time to check in as the rooms weren't ready even though we had booked and paid months ago. The breakfast buffet was not...More

1  Thank John L
Response from SHR-Management, Deputy Chief Executive Officer at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)Responded 11 April 2016

Dear John L, Thank you for taking the time to post a review on our TripAdvisor page. It is heartwarming to learn that you enjoyed our room, amenities, facilties and service and overall, had a pleasant stay with us! We have noted your comments about...More

Reviewed 31 March 2016

This was our first stay in The Magellan Sutera, and we were glad we chose this hotel for our break. We booked the School Holiday Fun package for 3 nights stay and enjoyed the Deluxe Room with sea view. While we did try the pool...More

Thank Augustus77
Response from SHR-Management, Deputy Chief Executive Officer at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)Responded 3 April 2016

Dear Augustus77, Thank you for taking the time to post a review and share beautiful photos on our TripAdvisor page. It is heartwarming to read that you had an enjoyable weekend at The Magellan Sutera Resort. Indeed, all Sutera Harbour Resort guests are given cross-signing...More

Reviewed 29 March 2016

Pacific is a nice hotel. We took a taxi from the airport. Suitable for couples and golfers. We stayed for 3 nights and played golf at the golf course. The hotel provides free shuttle to the golf course, but it is within walking distance. You...More

Thank DaliCT
Response from SHR-Management, Deputy Chief Executive Officer at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)Responded 3 April 2016

Dear DaliCT, Thank you for taking the time to post a review on our TripAdvisor page. So glad you feel the same way about our hotel. Indeed, our location is one of our strongest attributes. Being a mere 10 minutes to Kota Kinabalu City Centre...More

Reviewed 28 March 2016

Having been going to the hotel for many years I have seen many changes some good and some bad. The hotel and ground are just as good as ever but it is about time somemof the major parts got fixed up. One of the lifts...More

1  Thank Martyn K
Response from SHR-Management, Deputy Chief Executive Officer at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)Responded 2 April 2016

Dear Martyn K, Thank you for taking the time to post a review on our TripAdvisor page. We appreciate your comment in regards to your dining experience at our restaurants and bars. Please be assured that this is not reflective of the usual service standards...More

Reviewed 27 March 2016 via mobile

Stayed for three nights while on holiday. Hotel room was nice, with everything needed. Very comfortable and had a good sea view from the room. There is a small patch of beach by one of the restaurants, a nice swimming pool and basic hotel facilities....More

1  Thank SamsonCKW
Response from SHR-Management, Deputy Chief Executive Officer at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)Responded 28 March 2016

Dear SamsonCKW, Thank you for taking a moment to post a succinct review on our TripAdvisor page. It is truly heartwarming to know that our Hotel met your needs and you enjoyed the room, facilities, amenities and services offered. Although our private and exclusive beachfront...More

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About
Amenities
Top amenities
Pool
Free Parking
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Breakfast included
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Golf Course
Tennis Court
Outdoor pool
Details
Price range
US$124 - US$395 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 On the Beach Hotel in Kota Kinabalu
#3 Business Hotel in Kota Kinabalu
#4 Family Hotel in Kota Kinabalu
#4 Spa Hotel in Kota Kinabalu
#6 Romantic Hotel in Kota Kinabalu
#6 Luxury Hotel in Kota Kinabalu
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$124 - US$395 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 On the Beach Hotel in Kota Kinabalu
#3 Business Hotel in Kota Kinabalu
#4 Family Hotel in Kota Kinabalu
#4 Spa Hotel in Kota Kinabalu
#6 Romantic Hotel in Kota Kinabalu
#6 Luxury Hotel in Kota Kinabalu
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (2872)
Room & Suite (600)
Pool & Beach (430)
Dining (147)
Family and Play Areas (17)
Business Centre & Event Rooms (10)
Questions & Answers
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Yee Ling Elina L
27 January 2018|
AnswerShow all 6 answers
Response from lbanana | Reviewed this property |
Probably a single rollaway bed for a child .
0
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H B
3 December 2017|
AnswerShow all 4 answers
Response from mn00r | Reviewed this property |
I think you can enjoy walking on the beach, the beautiful scenery and the wharf there.
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Votes
rabymom55
14 November 2017|
AnswerShow all 7 answers
Response from BreadChan | Reviewed this property |
I stayed in Magellan Sutera Resort twice. Yes, they have sea view/pool view, King size double bed, twin bed room with balcony. To check for room detail you may also browse any hotel booking website. Personal Opinion: if you... More
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Room Tips
"Book early for a sea view"
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"I like 6434, this kind of is Ok for me"
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"try and get a pool view as all the rooms have sea views pretty much"
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"Club rooms are central to all the facilities, and have good views, are away from the noise and great lounge..."
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